Customer Reviews for Six Stars Quick Stop
(U-Haul Neighborhood Dealer)

78 reviews

6904 Old Missouri Ave   Centreville, IL 62207
(S Of Sr 157)

(618) 337-2357

Office Hours

  • Mon-Thur: 10 am–9 pm
  • Fri-Sat: 10 am–10 pm
  • Sun: 10 am–9 pm

Services at this Location:

Contact Us

(618) 337-2357

6904 Old Missouri Ave
Centreville, IL 62207
(S Of Sr 157)

Services at this Location:

Office Hours

  • Mon-Thur: 10 am–9 pm
  • Fri-Sat: 10 am–10 pm
  • Sun: 10 am–9 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

jamyah franklin 
Rating:
1.0

The place where I picked up the trailer was very dangerous I had a guy try to get in my car

mary Zumwalt 
Rating:
5.0

Very accommodating

JERI ENLOW 
Rating:
3.0

Customer did not leave a comment.

valerie roberts 
Rating:
3.0

Smooth return.

Crystal Haywood 
Rating:
3.0

Poor customer service

tenisha townsend 
Rating:
5.0

The man who rented me the truck is very kind, helpful and professional

Sameh Hamed 
Rating:
5.0

Customer did not leave a comment.

Phelipe Wiley 
Rating:
4.0

I'm waiting so long only

Berman pharelus 
Rating:
1.0

Very scary place. Counter people didn’t say a word at all to me. Just took the keys and walked out.

CHERYL NIENKERK 
Rating:
5.0

Customer did not leave a comment.

darnisha fox 
Rating:
5.0

Customer did not leave a comment.

cieara lynette 
Rating:
3.0

Customer did not leave a comment.

jasmyne dillon 
Rating:
1.0

A second trailer was picked up at this location. Initially told we were not able to use the trailer.

James Bosanek 
Rating:
5.0

They were very professional

John Hubler 
Rating:
5.0

Customer did not leave a comment.

Jamal Jackson 
Rating:
2.0

Rented out my reserved truck in error and had to go elsewhere for another truck that turned out to be closed when I was told by uhaul to go there. Got it worked out then had to return to this location to get a tow dolly. They hooked up the ratchet straps incorrectly and need replaced, frayed in spots. Not safe. Terrible job by both uhaul and the dealer

Jeff Peters 
Rating:
4.0

Customer did not leave a comment.

Dennis lanter 
Rating:
5.0

Customer did not leave a comment.

Heather Lenero 
Rating:
5.0

Customer did not leave a comment.

WARLETTA BROOKINS 
Rating:
4.0

Faster computer system

Tikki Berry 
Rating:
5.0

Customer did not leave a comment.

LARRY MILLER 
Rating:
5.0

Customer did not leave a comment.

Sondos A N Zed 
Rating:
5.0

Customer did not leave a comment.

Aaron Wilson 
Rating:
5.0

Customer did not leave a comment.

Pamela Hill 
Rating:
5.0

Customer did not leave a comment.

LONNIE BEST 
Rating:
5.0

Customer did not leave a comment.

Eric Ditman 
Rating:
3.0

Hitch ball would not stay tight , had to check and retight often.

robert lee 
Rating:
3.0

The truck was dirty in side of it , also had item left be hide from someone else inside of it .

STEPHANIE MASK 
Rating:
5.0

Customer did not leave a comment.

hallie smith 
Rating:
5.0

Great service and friendly folks!

CLAUDE BUSH 
Rating:
5.0

Nothing, keep being friendly.

carolyn colman 
Rating:
5.0

Very professional and helpful staff. Obi is a wonderful person to work with. Thanks.

John Masur 
Rating:
5.0

Everything was great evening down to the food.... thanks

JAMES NELSON 
Rating:
5.0

Customer did not leave a comment.

PAMELA HILL 
Rating:
5.0

Good customer service and patient. The uhaul was really clean.

Semontre WILSON 
Rating:
5.0

Keep up the good work

Delores Kerney 
Rating:
5.0

Customer did not leave a comment.

darnisheontae hinkle 
Rating:
3.0

Customer did not leave a comment.

Shalonda Moore 
Rating:
5.0

Customer did not leave a comment.

fanshan mccray 
Rating:
5.0

Staff very helpful, even while i was confused. Very helpful and understanding, true meaning of excellent customer service. We need more people like that in the world. I will be back again.

LaTsiah Brown 
Rating:
5.0

N/A

kimberly keys 
Rating:
5.0

Customer did not leave a comment.

obaida nijmeh 
Rating:
5.0

Customer did not leave a comment.

breonna childs 
Rating:
5.0

Customer did not leave a comment.

mary richadsom 
Rating:
5.0

Customer did not leave a comment.

Michael Wilbourn 
Rating:
5.0

Customer did not leave a comment.

shakikia wells 
Rating:
1.0

Improve check in process. I completed a pre-check in on line and had to go thru the entire process again. It took over a half hour to go thru the process. Also the stores computer wasn't working properly and the rep had to call U-Haul to complete. The location was in an area that wasn't comfortable comfortable for my wife an I to be in. Also, the rep tried to give me the wrong sized trailer. After we left with the trailer the rep called my cell phone and left me a voice mail asking me to call him back immediately that I didn't see until later that afternoon. When I called he wasn't there and "expected to be back in 10 minutes". I left a message and he never called me back. I have no idea what the problem was.

Michael Gipson 
Rating:
5.0

Customer did not leave a comment.

Veronica McCoy 
Rating:
1.0

DO YOUR FUCKING JOB!!!!!!!

Darla Mansil 
Rating:
5.0

Customer did not leave a comment.

brittany dace 
Rating:
5.0

Customer did not leave a comment.

DeJanae James 
Rating:
3.0

Customer did not leave a comment.

RYAN MORTON 
Rating:
5.0

Customer did not leave a comment.

DARRYL COOK 
Rating:
1.0

Worst experience i have ever had....definetely wont be recommending uhaul to ANYONE...will make sure to yell people to stay away...HORRIBLE

Marquesha clark 
Rating:
5.0

Customer did not leave a comment.

Marcus Rencher 
Rating:
5.0

Customer did not leave a comment.

rodney davis 
Rating:
1.0

When I arrived to this location, I knew the area was not the safest so we decided to drop off in the morning hours. As we were finishing up the mobile check-in process, there were two individuals peering around the corner at us from the side of the building. It was very uncomfortable and did not feel right. After we checked it in, there was no drop box and we did not want to leave the keys in the truck, so we decided to come back when the store opened. As we started to drive away, a young man (looked high school aged), started to circle the truck we left behind. My husband and I rented some equipment which was left in the back of the trailer, so we made the executive decision to take the truck with us and potentially take it to another location. When I called UHAUL customer service to assist, they scolded me for taking the truck after checking it in and not leaving the key in the drop box (which I explained did not exist). After being told I needed to take the truck back otherwise it would be reported stolen, the customer assistance rep told me next time, I should call them first to evaluate the situation. Considering it took me ten minutes of sitting on the phone waiting for someone to answer, obviously this experience with UHAUL might be my last. The owner of the shop was much more helpful, however, customer assistance at UHAUL failed us.

Tia Starr 
Rating:
5.0

Customer did not leave a comment.

TAMARA HAYES 
Rating:
5.0

Customer did not leave a comment.

cortez cavitt 
Rating:
1.0

New employee, new location

SHERREE CLARK 
Rating:
5.0

I was taken care of throughout the whole proxess. Good people.

dave garette 
Rating:
2.0

Customer did not leave a comment.

Adam Brakhane 
Rating:
1.0

Customer did not leave a comment.

Tierra Snow 
Rating:
5.0

Customer did not leave a comment.

Dionne Cooks 
Rating:
3.0

Customer did not leave a comment.

Arthur Crandell 
Rating:
5.0

Customer did not leave a comment.

JASMOND GIPSON 
Rating:
3.0

Customer did not leave a comment.

KILA DAVIS 
Rating:
5.0

We had a problem because I wasn't aware we needed to provide our own ball and hitch. Luckily, my stepfather's son has a business close by and we were able to borrow one from him. The personnel were extremely helpful. We would definitely use this store again.

Barbra Moran 
Rating:
5.0

Customer did not leave a comment.

PATRICK STEPPUHN 
Rating:
3.0

I was not told about the mandatory insurance u haul put on my bill my insurance covers towed equipment so I don't like paying twice for what I don't need.

edward johnson 
Rating:
5.0

Computer processing a little slow as agent making sure he didn't miss a required entry

dean sitton 
Rating:
5.0

Customer did not leave a comment.

Yolanda Stewart 
Rating:
2.0

Very poor drop off location. Took a long time to get out of there

GREG UTTERBACK 
Rating:
2.0

Customer did not leave a comment.

David Winkler 
Rating:
3.0

Customer did not leave a comment.

Keith Lewis 
Rating:
4.0

Customer did not leave a comment.

antoinette johnson 
Rating:
5.0

steve did an excellent job very professional, highly recommended awesome experience

No reviews have been submitted for this location.

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