Horrible customer service. I had to ask for a broom to remove snow from the windows and upper part of cabin. All bad.. I would not recommend this location to my worst enemy.
LASHAWN HARVISON
Customer Reviews for Conocco / Corner Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was horrible. Booked a furniture dolly they didn’t have one. Charged for it anyway. Told manager to take it off bill and he said he couldn’t. Drove 13 miles total trip gas gauge still showed half of tank and manager said I need to put at least $10 of gas or it possible U-Haul would charge a $30 fee. I eventually put $5 and it pushed the needle past where it started. Worst U-Haul experience I’ve ever had and I have used U-Haul for over 20 years in multiple states.
Kevin ChristianExcellent Customer Service
Jorge EscobedoThe app has too many choices for additional services and the print "No thanks" is too small and maybe should be in red ink.
Sandra KrausOnly one person at location. Spoke no English. 3 hours to check out only after getting in touch with a u-haul district manager. I have rented a lot from u-haul but never again. You can not believe the aggravation I went through. Not only me but the guy checking in ahead of me also had to call u-haul because of the idiot behind the counter at this location.
William HallingDrop off was fine. I don't believe the location is a Conoco like it is listed anymore. I think the gas station was named differently.
James HalfordGo somewhere else. This is primarily a smoke/vape/drug paraphernalia shop and has no business being a U-Haul site.
Martin GuthFacility is inside a gas station / conveinence store. There is no parking for large vehicles, and very little parking overall. I had to return to the location several hours after dropping off the truck to get the attendant to actually check the truck in as "he had been busy and didn't have time to complete the paperwork"
Jason BroughamMake sure you give the customer the correct pricing.. I was charged for the insurance that i didnt pick....
Katilynn Farley-StarrThis location does not have the time, space or adequate staff to operate as a uhaul vendor.
Carl PetersenIt is extremely unclear that you can drop off a uHaul at this place as it is a gas station. The station attendant didn’t ask for mileage, etc and it seemed odd dropping off the equipment with no verification of the gas level, mileage, contract, anything.
Gregory KolbThis is a gas station and the inside has more pipes and bongs in it than they do other products. The young girl working the counter was very unsure of everything. I felt horrible because she had to help me load my car on a trailer and had to watch videos on how to do it. She had never done it before. Thankfully, I was able to drive a short distance and have a friend check it out. She said she had called her manager but they never showed up. This location doesn’t have qualified people working there at all times.
Lindsay Wilcox