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Chad B.
Customer Reviews for Axis Auto Sale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was not able to check in online, there are bugs in your system. Don't automatically charge me for insurance please.
Evan G.Person screamed and threatened me! Horrible experience. Drop this location.
Dan W.I was in the west metro and needed the trailer there. I had to drive to the far north east fringe of the metro to pick one up. It's hard to believe that was the closest available trailer.i
Charles M.The app was very slow for both check in and check out. Very frustrating. I also did not know I needed another contact to verify. I do not remember seeing this in the check-in instructions. The truck itself was a dog, engine would not shift gears until RPMs were well over 3,500 RPMs.
Mike S.Everything great
Ed B.Will never be going to that location again. The person renting had zero clue how to even fill out the info to rent. He also tried saying that I didn't return the trailer but then proceeded to put it back up for availability to rent. Absolute jackass to put it lightly.
Will D.Keep doing what you're doing. Customer service was very friendly.
Jennifer K.See comments about drop off location in previous comments.
Daniel B.