Customer Reviews for Sheppards Mini Storage
(U-Haul Neighborhood Dealer)

518 reviews

4407 W Oglethorpe Hwy   Hinesville, GA 31313

(912) 368-0259

Office Hours

  • Mon-Tue: 9 am–4 pm
  • Wed: Closed
  • Thur-Fri: 9 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed
  • 4/22/2024: Closed

Services at this Location:

Contact Us

(912) 368-0259

4407 W Oglethorpe Hwy
Hinesville, GA 31313

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–4 pm
  • Wed: Closed
  • Thur-Fri: 9 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed
  • 4/22/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Bernadette Gissendanner 
Rating:
4.0

My visit was very professional mr darrel was very helpful and displayed great knowledge of the equipment and his craft about uhaul.

Joe Lewis 
Rating:
5.0

Customer did not leave a comment.

Shamar Rich-Askew 
Rating:
5.0

No improve. All good!

craig roberts 
Rating:
4.0

Customer did not leave a comment.

David Tenorio 
Rating:
5.0

Customer did not leave a comment.

harold qurterman robertson 
Rating:
5.0

Nothing it was great.

Trever Stanford 
Rating:
1.0

Customer did not leave a comment.

Xavier Cohen 
Rating:
5.0

Excellent service

edilberto ramirez 
Rating:
5.0

Customer did not leave a comment.

destiny shennett 
Rating:
5.0

Nothing. Mr shepherd is nice and great man.

Coofi Dovi 
Rating:
5.0

Customer did not leave a comment.

David Carver 
Rating:
5.0

Customer did not leave a comment.

Sharlyne Lewis 
Rating:
5.0

Mr Shepherd is the nicest man with the most patience. He has a large variety of U-Hauls.

gladys ensling 
Rating:
5.0

Customer did not leave a comment.

Thomas Jefferson 
Rating:
5.0

After getting the run around from a different location, Mr. Sheppard was a breathe of fresh air. He was able to make sure I got a truck and was able to do my move with no issues. Thank you for amazing customer service

Jessica jackson 
Rating:
5.0

The serviced was awesome, the gentleman running the store was so kind. I had to keep renting the truck several days and he worked with me so much!

Russell Harris 
Rating:
4.0

Customer did not leave a comment.

james Reid 
Rating:
5.0

Customer did not leave a comment.

KIMMATHY HAWKINS 
Rating:
5.0

The owner was amazing! Extremely helpful and very friendly to my kids and me!

LEE VEINOT 
Rating:
5.0

Customer did not leave a comment.

Jenna Cox 
Rating:
3.0

Customer did not leave a comment.

Chris Carter 
Rating:
4.0

Customer did not leave a comment.

Josiah Pike 
Rating:
5.0

Nothing.

Marilyn Sheppard 
Rating:
4.0

Customer did not leave a comment.

REGINALD ANTOINE 
Rating:
5.0

Customer did not leave a comment.

Elihu King 
Rating:
4.0

Friendly service and very helpful.

Marilyn Sheppard 
Rating:
4.0

Customer did not leave a comment.

Darlene Hickman 
Rating:
4.0

Customer did not leave a comment.

Stephania Bond 
Rating:
5.0

Great customer service!

JOHN ANDERSON 
Rating:
5.0

I was given an appointment to pick up at 9am Wednesday at a location down the road. They were closed on Wednesday. Called Uhaul and they sent me to Sheppards which is also closed on Wednesday. Luckily Mr.Sheppard put his cell phone on his door. He came in and took care of me on his day off. Wonderful Man!

Kevin Thurston 
Rating:
5.0

Customer did not leave a comment.

Rhasheda Fann 
Rating:
5.0

Customer did not leave a comment.

Jacquez Lawler 
Rating:
5.0

Customer did not leave a comment.

ervin kenner 
Rating:
5.0

Hands down best rental place ever! Owner was respectful, communicated well, honest. Let me tell you this is the only place in or around hinesville I will rent from. As an important side note, Google/ internet has classified him as “closed” no idea why and even on U-Haul.com he shows up as not a participant but this man is open, honest, clean, and doing business better than any other rental place in town. I do not store my belongings here but if I didn’t need climate controlled I would store my stuff here. Trustworthy!!! Skip the rest and rude scheduling and awkward interactions. Come here to rent your moving needs.

chris price 
Rating:
5.0

I was satisfied with the entire process

ray pryor 
Rating:
5.0

No improvements needed, great customer service.

Xavier Powell 
Rating:
1.0

It was a doorbell in the back that said nigger everytime u go in and out of. everything was so unorganized not to much space to enter in out of you bound to hit side walk when leaving or coming back in

April Monroe 
Rating:
5.0

Customer did not leave a comment.

jasmin chacko 
Rating:
5.0

Always a pleasure, thanks Daryl.

roger olsen 
Rating:
5.0

Took me over an hour to finish the virtual pick up. The lock was also hard to get off. No one was available for assistance on site or via telephone.

Myesha Sanders 
Rating:
5.0

Customer did not leave a comment.

Gordon Singh 
Rating:
5.0

Daryl goes above and beyond to ensure you get what you need.

Roger Olsen 
Rating:
5.0

Customer did not leave a comment.

jawan wood 
Rating:
1.0

Not enough room to adequately back in a trailer. Had to pick up the trailer by hand and move into position.

dustin Thiels 
Rating:
5.0

I received fast and friendly service with a smile in a time of emergency. Thank you!

Tarshanika Snipe 
Rating:
5.0

Customer did not leave a comment.

kashaka bedeau 
Rating:
3.0

I was told the trailer would be at a location 15 minutes from me. I had to drive ove r45 minutes to a different location to pick up the trailer. I was notified of this 3 hours before pick up time. Will NOT be using U-Haul ever again.

Kevin Kranz 
Rating:
5.0

Customer did not leave a comment.

Darrell Sheppard 
Rating:
5.0

Customer satisfaction is a high priority and he was so helpful to me. I’ve used him three times since moving to GA and I would highly recommend him again.

Robin Martin 
Rating:
2.0

Customer did not leave a comment.

ALFRED JAMES BROOKLIER 
Rating:
4.0

Ensure that the tires have a safe amount of air pressure in them. The TPS light turned on after starting the truck and was reading that the d/s rear tire was low.

Travis Sapp 
Rating:
3.0

Nine

Leon Pearson 
Rating:
5.0

Customer did not leave a comment.

Aramis Escobar 
Rating:
3.0

Customer did not leave a comment.

Matthew Palmer 
Rating:
5.0

Customer did not leave a comment.

Johnny pope 
Rating:
5.0

Was extremely friendly and would drive extra distance to rent from him.. outstanding service!!!!

Michael Andrew 
Rating:
5.0

Went above and beyond to make the whole process easy and efficient! Even was able to pick up a little early which was the most amazing help!! Amazing man to interact with!!

Savannah Kruszewski 
Rating:
5.0

Thanks for your courteous & generous perks on our one-way 15 foot Van! The extra mileage & drop off choice made it very convenient! We made it & the van drop of of our choice was perfect because the storage location was a U-haul facility!

HAROLD WADDLES 
Rating:
5.0

Customer did not leave a comment.

Jimmie Gray 
Rating:
5.0

This man came in on his day off to to help me. He was very generous and kind and I recommend him to anyone needing a uhaul or trailer.

Olivia Anderson 
Rating:
5.0

Bíceps and helpful staff in this location thanks Hinesville staff for you help

lely sarduy 
Rating:
5.0

Fantastic service better location & staff to do business with..

Mike Carroll 
Rating:
3.0

Customer did not leave a comment.

Rodney Shell 
Rating:
5.0

Always great service. Thank you.

Roger Olsen 
Rating:
5.0

Everything where good thanks

curtis bell 
Rating:
5.0

Customer did not leave a comment.

Robert Anderson 
Rating:
5.0

We had a wonderful experience with friendly staff!

Samantha Petty 
Rating:
5.0

Customer did not leave a comment.

BERNNADETTE DAVIS 
Rating:
5.0

Customer did not leave a comment.

SAMUEL WATSON 
Rating:
5.0

Customer did not leave a comment.

Tericka Sessoms 
Rating:
5.0

Overall everything was fine

AKEEM BOYD 
Rating:
5.0

The business owners can only do so much With these vehicles u-haul management needs to step up their game and helping them keep these trucks running properly And safely

SAMUEL BUTLER 
Rating:
1.0

Customer did not leave a comment.

PAUL BROWN 
Rating:
3.0

The place we were supposed to drop off isn't even a U Haul place anymore. Then they tried to make us drive 5 hours to return it.

LEON EDENFIELD 
Rating:
5.0

Customer did not leave a comment.

JOHN ANDERSON 
Rating:
4.0

Customer did not leave a comment.

SHELIA WALTON 
Rating:
5.0

Customer did not leave a comment.

WILMA GREGG 
Rating:
3.0

Keep doing what you doing.

SANDRA JIMENEZ 
Rating:
1.0

will never use this dealer again, has a bad attitude and just rude

PAUL BROWN 
Rating:
5.0

Nice place, will alway rent from this place when needed

MICHAEL JOHNSON 
Rating:
5.0

Mr.Darryl was very helpful and nice

ROBIN WILSON 
Rating:
5.0

All is good, no change needed. Great service

DEWON CLIFTON 
Rating:
4.0

Customer did not leave a comment.

SHANNON GOODELL 
Rating:
4.0

Customer did not leave a comment.

kenyatta rudolph 
Rating:
5.0

Great customer service

LENWOOD PORTER 
Rating:
5.0

He was very respectful and answered all my questions. Would recommend! Overall great experience

JUSTINA PUGH 
Rating:
5.0

A super good men. Very helpfull and super friendly

LEONEL COLON PADILLA 
Rating:
5.0

Customer did not leave a comment.

JESSE WHITE 
Rating:
5.0

The person in charge was VERY helpful and polite

Honesty Holmes 
Rating:
5.0

Customer did not leave a comment.

BRIAN CASEY 
Rating:
5.0

Customer did not leave a comment.

Carey McIver 
Rating:
5.0

Darrell was very helpful.

kevin Viands 
Rating:
5.0

Y'all are excellent, the customer service here is great. The gentleman is very friendly and helpful!

ANDREA DUBOSE 
Rating:
1.0

I was charge for gas that wasn’t in the truck to begin with. After noticing truck was to big and wanting to get a smaller uhauI, I couldn’t cancel reservation without getting charge.

Terrance Lee 
Rating:
5.0

Customer did not leave a comment.

JAMES BASSETT 
Rating:
3.0

the vehicle gas is not accurate on the contract.

Rodolfo Donato 
Rating:
1.0

Don’t over charge and continue to take money off card paid over 700 dollars for local move was cheated on milage

RAYSHARD BROWN 
Rating:
5.0

THANKS FOR HELPING ME FOR EVERY THING

KEVIN JACKSON 
Rating:
5.0

Customer did not leave a comment.

KOTAJOSEPH FRANKLIN 
No reviews have been submitted for this location.

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