Customer Reviews for Shaffers Muffler Shop
(U-Haul Neighborhood Dealer)

226 reviews

1040 Mill St   Pulaski, TN 38478
(Minor Hill Hwy)

(931) 347-4707

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(931) 347-4707

1040 Mill St
Pulaski, TN 38478
(Minor Hill Hwy)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Joshua P. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
3.0

Customer did not leave a comment.

Mark M. 
Rating:
4.0

Check in of the truck was quick & easy. The people were friendly and fun to talk with.

Thomas O. 
Rating:
5.0

Friendly & helpful people

Jason M. 
Rating:
5.0

Nothing to mention negative. Everybody was helpful and great experience Thank you

michael M. 
Rating:
4.0

Customer did not leave a comment.

noel G. 
Rating:
5.0

Nothing of note.

THOMAS O. 
Rating:
5.0

Customer did not leave a comment.

frankie P. 
Rating:
5.0

Customer did not leave a comment.

william S. 
Rating:
4.0

Customer did not leave a comment.

Ashley D. 
Rating:
5.0

I requested the U-haul to be at another location, month in advanced and still had to drive 30 miles out of the way to pick this one up. I was not happy.

Abbie H. 
Rating:
4.0

Customer did not leave a comment.

William R. 
Rating:
4.0

The instructions tells you to not block building or other areas. But the limited spaces and multiple others dropping off had no other choices during weekend.

Hunter R. 
Rating:
3.0

Decent drop off spot. It took awhile to drop off the trailer. It didn't seem as if they were ready. Nice people though.

Heath L. 
Rating:
2.0

Customer did not leave a comment.

Emily S. 
Rating:
5.0

Customer did not leave a comment.

Brooklyn R. 
Rating:
5.0

My pick-up of the trailer went smoothly and quick. I'll always choose Shaffers Muffler Shop for U-Haul rentals. They're great!

Kelly M. 
Rating:
3.0

Customer did not leave a comment.

Stewart N. 
Rating:
3.0

The Uhaul truck battery was dead so after driving out 15 minutes with the truck loaded we filled up on gas & then couldn't restart the truck. However, the service to get a new battery was fairly quick & so easy! I am grateful to the phone rep & tech that cane out. If you rent at Pulaski make sure you have a full battery charge.

Tamra P. 
Rating:
4.0

Customer did not leave a comment.

johnny F. 
Rating:
1.0

Owner was smoking in the public lobby areas of the business. I haven't had to deal with 2nd hand smoke from a business in over 20 yrs.

Joel D. 
Rating:
5.0

Customer did not leave a comment.

lila P. 
Rating:
4.0

Customer did not leave a comment.

carrie J. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
5.0

The unit had just come back empty and filthy. They had no time to clean.

Tom H. 
Rating:
3.0

Customer did not leave a comment.

jesse M. 
Rating:
4.0

Customer did not leave a comment.

nancy H. 
Rating:
5.0

Customer did not leave a comment.

Britany M. 
Rating:
5.0

Customer did not leave a comment.

Rognisha G. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Joe B. 
Rating:
4.0

Customer did not leave a comment.

NANCY F. 
Rating:
4.0

Customer did not leave a comment.

Andrew G. 
Rating:
5.0

Great!

HARSHADKUMAR P. 
Rating:
5.0

Customer did not leave a comment.

Dan B. 
Rating:
5.0

We turned in after hours and easy to get to and parking trailers a lot of space for trailer

Rex N. 
Rating:
5.0

Excellent customer service. Everything was ready and the process was quick and easy.

TROY S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN P. 
Rating:
5.0

Customer did not leave a comment.

JOEL B. 
Rating:
5.0

Customer did not leave a comment.

Leslie H. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
4.0

Customer did not leave a comment.

GEORGE H. 
Rating:
5.0

Customer did not leave a comment.

BILLIE V. 
Rating:
5.0

Very friendly and helpful, will use this location again if I need a U-Haul.

MARTIN R. 
Rating:
5.0

Customer did not leave a comment.

MARILYN S. 
Rating:
4.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

The gentlemen at Shaffers were very helpful, kind and courteous. I had a simple and smooth check out and check in experience. I will go there again in the future for my rental vehicle needs!

Jill T. 
Rating:
5.0

Awesome service and friendly

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

GARY A. 
Rating:
5.0

Customer did not leave a comment.

Kelly M. 
Rating:
5.0

Nothing-perfect service!

NORMAN P. 
Rating:
5.0

Awesome folks Great experience

NOLAN F. 
Rating:
5.0

Not only would recommend to a friend but the were so awesome I felt like I made new friends there.

Nolan F. 
Rating:
5.0

Thank would recommend

richard C. 
Rating:
5.0

Customer did not leave a comment.

michael P. 
Rating:
5.0

Awesome

Nicki L. 
Rating:
5.0

Excellent service and knowledgeable.

Donald T. 
Rating:
5.0

Very friendly and helpful staff! Will be using this location again!

Ashley H. 
Rating:
5.0

Customer did not leave a comment.

james R. 
Rating:
5.0

Customer did not leave a comment.

Thomas E. 
Rating:
4.0

Better selection of trucks

Evan S. 
Rating:
5.0

Customer did not leave a comment.

LEE S. 
Rating:
4.0

Customer did not leave a comment.

ROY S. 
Rating:
5.0

No issues with return of trailer, Shaffer's Muffler was quick and efficient.

BARRY S. 
Rating:
4.0

Very quick and good hookup.

kendel M. 
Rating:
5.0

Nice friendly service

Edward H. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Stewart M. 
Rating:
1.0

Horrible.etc etc etc ,,,,,,,,,,,,,,,,,,,,., experience!!!!!!!!!!

Catherine L. 
Rating:
5.0

Customer did not leave a comment.

Mary B. 
Rating:
5.0

Customer did not leave a comment.

jeremiah B. 
Rating:
5.0

Perfect!

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Shawn R. 
Rating:
1.0

Customer did not leave a comment.

Carolyn H. 
Rating:
5.0

Very good customer service with Steve.

Steven K. 
Rating:
3.0

Dropped off after hours, your website is horrible to do this so we were unable to check it in ourselves. The website was difficult through the whole process

Mark M. 
Rating:
3.0

The truck I rented had a real bad shaking front end.

David B. 
Rating:
3.0

Service was a little slow. Had to wait 15 minutes before waited on and no one else was there.

Laurie L. 
Rating:
5.0

This was a well used trailer, however, the shop had it well maintained also. My 450 mile trip was uneventful sans the Nashville traffic patterns, which were horrible.

Joseph W. 
Rating:
5.0

Customer did not leave a comment.

gerald S. 
Rating:
5.0

Customer did not leave a comment.

james P. 
Rating:
5.0

Customer did not leave a comment.

Melinda L. 
Rating:
5.0

Customer did not leave a comment.

John I. 
Rating:
5.0

Nothing yo improve they were friendly quick sweet people

Charles S. 
Rating:
5.0

Everything went very smoothly. The guys that helped me get the trailor was super helpful, couldnt have asked for better costumer service

Wesley H. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

No constructive criticism to add.

jimmy K. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Kelly M. 
Rating:
4.0

Customer did not leave a comment.

kevin M. 
Rating:
5.0

Customer did not leave a comment.

hector L. 
Rating:
3.0

More parking spaces for trucks. Was unsure where to park.

Anna S. 
Rating:
5.0

Customer did not leave a comment.

Jerry H. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Great people to work with.

Gregory C. 
Rating:
4.0

Customer did not leave a comment.

brenda A. 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH G. 
Rating:
5.0

The running lights on the trailer did not work. The emergency flashers, brake lights, and turn signals did work.

Michael G. 
No reviews have been submitted for this location.

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