The owner gave a great service and attention to details. The rent of the equipment went smoothly and everything straightforward without issues. Thanks.
Raynel L
Customer Reviews for Adamo Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing service is great
ozzie HKeep it up.
Alfredo MTodd was very helpful great customer service!!
Heather HMy pick up location was changed twice by Uhaul and I had to drive pretty far to pick it up. Then I was given a 26 foot truck when I reserved a 20 foot truck. I spent way more money on gas and my trip took a lot longer because I was uncomfortable driving that big of a truck. I was told I was getting the truck size change 2 hours before my reserved pick up time. I did not receive a discount or anything for the extra expenses and time this caused me. Very poor job Uhaul. I will not be using your services again. I will go with Penske next time.
Lindsay WEasy and helpful, thank you
DEBBIE NThe sales person Todd was so nice and very knowledgeable as to what size U Haul we would need. It was a very quick easy transaction. Thank you Todd!
Julio MI got double charged I do not recommend.
David GDrew W provided excellent customer service.
Barbara FEverything with this location was excellent. The staff was great and the facility was excellent.
JUAN LHorrible experience
Thedartis DVery nice place and easy to rent
DESARAE ETodd was very rude and the door on the truck was very hard to close.
MELODIE DFriendly people
Lisa EAgain, there were no Uhaul signs. This is terrible for business.
Maxine Ggreat experience
Fred BTruck windshield was full of bugs. So were the grill and fenders. The windshield is the important thing. I reserved a 20' truck at another location. A uhaul representative called to tell me to pickup the truck at this location. When I arrived, there was only a 26' available. This size is harder to maneuver and caused me to have more stress driving it. Also, the steering wheel was not leveled horizontally. The truck tracked properly but I had to hold the wheel off center. This truck is new. Only 5k miles. Not what I expected from Uhaul.
Mark GVery good service.
Pablo FTruck was dirty and gross inside. Clearly had not been cleaned.
Timothy FTruck was not cleaned. Food crumbs all over floor and seats. We had to wipe the vehicle down due to sticky liquids on the drink holder area and due to Covid concerns. Someone ate subs & potato chips in there. We definitely left it better than we found it
Jason WPick up location changed without more advanced notice Also, a reserved dolly not available at this location. I had to then go to a third location to get the dolly. By the way the location where I got the dolly was closer for my truck pick up but, customer service did not send me there after I requested the nearest location. They have great service and had t truck available.
Andy PThe truck was dirty and whoever rented before me left the windows cracked and it rained in there
Ylonda BProblem with uhaul it leaked got part of cargo wet
Bobby SI believe that a complete breakdown on your total bill would be greatly appreciated. Not sure how my refund was processed but I'm not happy about the run around answers I received. Not a happy camper right now.
Starr KNothing
EUGENIA HVery friendly and helpful staff. Whole area was clean. Noah and Todd was very knowledgeable and explained everything to me about renting a storage unit there.
jackie mGuys may have been too busy to help at this location
Donald DQuickup was relatively easy.
Tyler YDropped off the U-Haul overnight so I was unable to speak to an associate, bu the drop off was very simple. My final statement was sent in a prompt manner.
Erik PNot staffed. I do think they should have some sort of UHaul signage and instructions outside. There is absolutely no mention of UHaul anywhere on the building.
Steven AGood
Luis IEverything was wonderful my experience was great
sherena mThe truck was old and out dated.
Matthew BWell first off when I returned the truck, I had to wait another 45 mins as the person had left to go pick up their kid. I had boxes that I had returned as I was told that I will be refunded. I had waited far to long and had to leave as I had a plane to catch back to Toronto. I had left my info and they called but ila few days later o returned the call On the Sunday. Person was not at work. Will call today.
Noel WThere is no indication as to where to park the u-haul truck so it was confusing and I ended up blocking the entrance for other vehicles.
Jose CThe staff fast, efficient and easy to deal with. Everybody should be this way.
David WVery fast. Very efficient. They make it very easy. I’d do it again in a heartbeat. And, I will.
David WNothing
Diane CThis is at no fault of the Uhaul dealers, but as a corporation. My drive was one way to another state. It took us four hours and we unloaded within the hour. Still, uhaul charged me for two days. I think this is a rip-off and if there was any other company I could've used, I would have. The dealers are very friendly and helpful though.
Tasha BWayne is the best!
Joseph CJudith Cruz was the person who helped , she is the best, excellent & friendly . She know her job ,also we will recomende this company ?? thank you Judith, God bless you.
Maria RFast, friendly service. And Christmas music, too!
Russell SEnsure people know at pick up if drop off location uses u haul promotion.
perry dManager was Awesome!
Donice MNothing to do with this location but the customer service on the phone is not very good I reserved the vehicle at one location and they called me later and said it wasn’t available I had to pick it up at another one I am not a satisfied at all
WILLIAM SStaff were able to accommodate my last minute needs and made the process smooth and awesome!!! Thanks Sentry Storage/UHUAL Staff
Nadja CWayne was extremely helpful and friendly. It was a pleasure dealing with him. A great guy.
Wayne BWhat needs to be addressed was the 8 phone calls it took to communicate with someone regarding after hours drop off. Not only were we hung up but placed on hold. Only ONE staff member called us back after the call being dropped. Suggest better communication with customers as we had been told there was a form to fill out when droppin off the trailer which we knew was to a place already closed. Ended up using a customer service card given nothing else.
lance cI called uhaul and spoke to a representative who found a location near me and reserved a truck for 2:45pm. I arrived at the location, which was also a Sentry Self Storage building at 2:45 and the doors were locked and no sign or explanation or anything. There were multiple cars lined up confused and waiting. I waited for 15 minutes and no one came, so I called uhaul and was on hold for 15 minutes so I hung up and called the Sentry number. They had to call the company and call me back to let me know that the workers were on lunch. So I waited almost 40 minutes total and when we finally got in there was no mention of it whatsoever. Other than that major inconvenience, everything ran smoothly.
Scarlett SThe woman at the counter was extremely helpful, we really appreciate it.
Charles M