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debra fuqua | Overall Experience
Customer Reviews for Sellers Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful not rude and extremely helpful.
Christopher Moseleyinstall lights on the front of two wheel dolly for added safety
Bamous WhighamTry to have equipment closer to the rental and cover all the mileage and not just some.
Tracy HallThe inside of the cab had leftover food and coffee spilled on the console and seat. My wife spent an hour cleaning it out. The rest of the truck was in great shape and ran very well. The original booking was for Meridian on Frontage Road. It was changed at the last minute to Quitman. This is not the Quitman site's fault. It was the company Uhaul's choice. This added time and miles to our trip. It would have been ok but then we went 10 miles over the milage limit and were charged for the extra miles. After making the change in pickup location, Uhaul should at least cover an extra 10 miles.
Darryl HollandSuper friendly and appreciative of our business. Very grateful for franchisees like this.
Norman WilliamsUhual is a scam. Won’t use or recommend you from now on. Can’t believe how we were treated after spending thousands of dollars.
robert jeffersWe ordered two dolly’s and blankets and nothing was there.
GARY EASTERLINGWould advise customers of deposits for certain cards like Chime.
Valissa FinchI can’t think of anything, everything was great
travis boswellIt would be helpful to have office hours on Saturday, even if for a short time in the mornings for those of us that work Monday through Friday.
tammy hollingsworth | Overall ExperienceMy experience with using Sellers Storage has been a good one. I used storage units many times over the last 40 + years. This was the best service I ever had. I thank Sellers and their friendly Staff. I would recommend them to anyone.
mike moore | Overall ExperienceI loved this storage building. I love the staff. Also this building have a security code door. You don't have to worry about anyone getting in after you. The door automatic lock after you enter.
Angela Wallace | Overall ExperienceService couldn’t have been any better thanks to the local uhaul service in Quitman MS
Michael AltmanSmall town rental place; but employees had trouble with making rental , did not assist in trailer hook up ( just pointed outside and I had to hook up trailer myself ) if I were not familiar with the use ; which many people are not this could have been a disaster !!!!
Edward FisherWe didnt get to see anyone and with us just moving back home to quitman it has changed so much since i was little only problem i had was trying to find the drop off location
GREGORY VENABLEThey changed my reservation the day of to this place to pick up a truck. Had to drive an hour and wanted a discount applied to the account. I told them to wait on the paperwork while I contact their main office to apply the discount. The man behind the counter just went ahead and sent out the vehicle and they would not apply the discount. I had to pay over $1000 for the truck. Yes $1000 and they told me to just get the discount at the other stop which of course they did not. If you want to get screwed over big time then come to this place.
Jeremy GanseDrop off was simple and pleasant
Stephenia DyeMake more one-way trucks available in the city you wish to start. I had to drive 33 miles outside of town to pick up a vehicle. I notified the day before.
Otto WilliamsGreat service
ROBERT DUNLAPMake sure that the fuel gauge on the paper matches the look of the gauge located on the paper. Trying to read the fuel gauge on the truck and make sure that it matches the gauge on the paper is difficult when they both do not look the same.
tnary thigpenThe cab smelled like smoke and the headliner was coming down.
Robert BoydGreat service and great atmosphere. Friendly and easy to work with. Would recommend them to my friends and family.
Mark Carter | ReservationTHey had just what I needed and were very friendly and helpful.
Richard DavisN/A
jeff mcwilliamsNothing everything was so easy and perfect
JC HARDEMANeven at closing time they where nice to help us.
Jeremy KerrNothing! Staff was very knowledgeable and helpful!
andera davisWe reserved our truck for meridian ms and when we got there. They had several trucks on the lot but told us they have moved our business to quitman which was 30 miles away. We were very unhappy. The man in meridian was very rude. We have had this trick reserved for over a week and we will no longer use uhaul
VICKY ACHORNBetter training for this crew would help. They were nice and friendly but appeared to not rent often enough to be efficient with the paperwork.
AMY BARHAMAll is well
tommy hamrickWe discovered an oil spilled coming from the console. We called the 800 emergency Roadside assistance. When they came they saw an oil spill, he found a bottle of oil in the back of cabe hall. He removed and cleaned the oil spill. He said it was left by previous renter. He called his supervisor and told him the results. The supervisor (Billy) talked to me on the phone and said I had to pay $350.00. His repairman was told to stay there until I paid the amount. If I don't pay the charges he would charges me $75.00 and hour of his service and waiting, and he would sent a tow truck to pick the U-haul truck if don't pay. I was nervous and in tears and scared for what he said to do. I called Travis the U-Haul manager and he told not to pay anyone any money. Mr. Re-assured me that everything was ok. Why the confusioned, scaring the customers, they should negotiate with the U-haul renter company to any discrepancies, otherwise that's there responsibility to make sure the vehicle is a top shape before renting. Thank you for listening,
ISIRIO ABLONNothing at this time. Everyone was great and very helpful in every way.
JOHN JAMESDroped off the auto trailer. Was not anyone to speak to on Saturday 10/11/14. I take it they close on weakends..
TED NUNNERYThe people at this location need training. But they were extremely helpful and friendly.
JEFFREY HUNT