Customer Reviews for Self Storage Station
(U-Haul Neighborhood Dealer)

82 reviews

293 Schooley Ave   Exeter, PA 18643

(570) 883-3860

Office Hours

  • Mon-Wed: 9 am–3 pm
  • Thur: Closed
  • Fri: 9 am–3 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(570) 883-3860

293 Schooley Ave
Exeter, PA 18643

Services at this Location:

Office Hours

  • Mon-Wed: 9 am–3 pm
  • Thur: Closed
  • Fri: 9 am–3 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Alan Aponte 
Rating:
5.0

Customer did not leave a comment.

William Pambianco 
Rating:
5.0

Customer did not leave a comment.

harry miller 
Rating:
5.0

Customer did not leave a comment.

Jaime Lisman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Olivia Dworak 
Rating:
5.0

Customer did not leave a comment.

melody girard  |  Overall Experience 
Rating:
4.0

The only complaint I have when I was moving out I noticed a lot of mouse droppings..... I thought there were receptacles around the units to prevent this... Other than that I did not have any problems.

BARBARA CALABRO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ana Beato Lubo 
Rating:
5.0

Customer did not leave a comment.

Megan Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nestor Nova  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Healey  |  Overall Experience 
Rating:
5.0

Excellent service! The location next door rented plenty and tools so that was very helpful.

Tina Thompson 
Rating:
5.0

Very good experience! No complaints!

Gerald Guarneri  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie Boris  |  Overall Experience 
Rating:
5.0

I moved my possessions back to my garage due to the cost of the storage unit. It was clean and everyone was very professional, it was just too expensive.

ellen quinn  |  Overall Experience 
Rating:
5.0

Every thing was perfect

Susan Mudlock 
Rating:
3.0

Customer did not leave a comment.

Timothy Beck 
Rating:
5.0

The employees here are great and always willing to help. Never had a problem and they worked with me whenever I needed them. Great job 👏

lori bryk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH MERANTI 
Rating:
5.0

The service was perfect. The representative was kind, and courteous.

John Yeager 
Rating:
5.0

Really great !! Service!

edwin pelaez 
Rating:
5.0

Customer did not leave a comment.

Rebecca Maute 
Rating:
5.0

Customer did not leave a comment.

Kevin Hayes 
Rating:
3.0

The online check in was extremely frustrating and even when I called for assistance, the representative could not get me checked in. I ended up having to cancel the reservation I had made online and starting over in person at the pickup locations.

William Liesenfelder 
Rating:
5.0

Customer did not leave a comment.

David Haslam  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

ERICK COLON VELEZ 
Rating:
5.0

Customer did not leave a comment.

Kevin Gring 
Rating:
5.0

I've used other storage facilities in the past and they were nothing like this one. This place is the best storage facility I have ever used and will ever use if I ever need a storage unit in the future I give them a 10 star rating. I'd give them a million stars if I could.

James Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

harry blamire  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlo Santarelli 
Rating:
5.0

I would definitely use this storage facility again. I had no problems with security or my property being tampered with. The staff was always helpful as was the people that work at Roses Tax Service located in the same building as the storage office. Special thanks to Rose Ritchie and Fran at the tax office. Joe, Ron and the other staffers I spoke with were very friendly, professional and offered whatever help they had to give.

joseph ingallinella  |  Overall Experience 
Rating:
5.0

I think you have made a mistake, I don't have a room at your facility. I have an outdoor spot at the Duryea facility where I store my boat. If there's any problem let me know. Thank you. Bill

WILLIAM NOSEK  |  Overall Experience 
Rating:
5.0

Great staff and always willing to help.

Richard Currie  |  Overall Experience 
Rating:
5.0

Thank you! I appreciate everyone’s help during a very stressful time. Peace and happiness to all of you! Louise

louise deininger  |  Overall Experience 
Rating:
5.0

Very clean and reliable

abril cota  |  Overall Experience 
Rating:
5.0

This was a great price for a temperature controlled storage unit. Easy around the clock access allowed for a hassle free exchange of my times to and from the storage unit. It really fit every item I needed to store inside and all of the wood furniture and mattress stored there were exactly the same as when I put them in there moths before. Easy to end the use of the storage unit as well. I would without hesitation recommend this storage facility.

JOHN DABBIERI  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Leann Skoronski 
Rating:
5.0

Customer did not leave a comment.

richard purcell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT SLATER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY STANCZAK  |  Overall Experience 
Rating:
5.0

The overall experience turned our to be great. I only got a little worried with the self check out when they said my license could not be read but a minute after the transaction went through. The process turned out to be perfect and the drop off as well.

carmen mauriello 
Rating:
5.0

Customer did not leave a comment.

David Mayers  |  Overall Experience 
Rating:
5.0

Everything was nice and easy from the start. Absolutely no problems. Signing up, easy to get in and out and paying was all very convenient. Thank you

John Altabelli  |  Overall Experience 
Rating:
5.0

thanks again

ROBERT SMITH  |  Overall Experience 
Rating:
5.0

I’ve had this storage for years and I never had a problem. I would recommend the climate controlled storage.

ANNE MORE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Lamb 
Rating:
3.0

Terrible place to pick up before store hours. I tried to pick up in the morning and check in to get the truck took over an hour with three phone calls into customer service. Will never do that again

Richard Redmond 
Rating:
3.0

Was told I would be able to contact 1800gouhaul instead of using the internet. I had contacted this store with the concern of I did not know how to finish the transaction using the internet. When I called 1800gouhaul the representative was rude and told me she didn't know who the magical guy was that gave me this information but it was wrong. I told her she was rude and she hung up on me. I proceeded to finish the transaction using the internet and it took me longer to finish the transaction than it took me to actually use the truck. I will never use a uhaul again if the store isn't open. This was a horrible experience.

Rosalie olbryk 
Rating:
5.0

I was thoroughly happy with the rental. Joe was very polite and explained everything in detail. The truck was clean and alot better on fuel than I expected. If I need a truck in the future I'll be sure to go back. Joe is a definite asset to your company. Thanks and God Bless!!! Mack

Paul Mcnamara 
Rating:
5.0

Customer did not leave a comment.

Karyn Migliosi 
Rating:
3.0

Not very helpful.

David Thompson 
Rating:
5.0

Customer did not leave a comment.

THOMAS MCNEIL 
Rating:
1.0

I reserved a 15 foot truck over a week prior to going to pick it up. I found they don’t have a 15 foot truck and gave me a 20 foot truck instead. In my many rentals from U-Haul if that occurred I usually got the 15 foot rate. That did not happen in this case. Very disappointed.

DAVID ONDA 
Rating:
4.0

Customer did not leave a comment.

STEPHEN BANICK 
Rating:
5.0

Yes very nice people I lost the key and they immediately accommodate d me w letting me back in!

Elaine Cortez Bonomo  |  Overall Experience 
Rating:
5.0

Great Staff! Anthony & Ron were very helpful!

RICK MORGAN  |  Overall Experience 
Rating:
5.0

Manager if vary friendly and helpful.

CLINTON EMERSON  |  Overall Experience 
Rating:
5.0

Easy accessibility.

DONNA STRENFEL  |  Overall Experience 
Rating:
3.0

Clean broken glass from truck. Replace wiper blades

Dean Edwards 
Rating:
5.0

Still haven't gotten my email with my bill. I don't know what I paid in the end!

Robb Henderson 
Rating:
1.0

Customer did not leave a comment.

John Helme 
Rating:
1.0

Customer did not leave a comment.

Stephen McCabe 
Rating:
4.0

Customer did not leave a comment.

Carmen Nardozzi 
Rating:
5.0

Thank you for helping with the issue that I had, had. Very helpful. Thank you for making my drop off an easy and convenient one.

sara goff 
Rating:
5.0

Customer did not leave a comment.

Tina Magowan 
Rating:
5.0

Best experience going to this location no problems fast and efficient. Very pleased and will use again.

Christina Moxen 
Rating:
5.0

Great customer service at affordable pricing

Privacy Request  |  First Impressions 
Rating:
5.0

I was very happy with my experience at UHAUL. The guy was very nice and helpful and funny. He helped me make the right decisions and he followed up with me because I had mentioned I was nervous about the truck and the moving guys I had hired from craigslist. I joked that I had seen the movie the craigslist killer. So I was happy that he cared enugh to follow up.

Alysha Diaz 
Rating:
5.0

Customer did not leave a comment.

Heidi Godoy 
Rating:
1.0

I was scheduled to pick up my vehicle on Keyser Ave in Scranton, PA and was informed the night before my scheduled pickup that I would be required to pick it up in Exeter, PA. This was an almost 30 minute/13 mile difference. I was not planning to have to pay that much money in mileage and was also not planning to have to travel that far. I had people coming to help me move and therefore I was late in beginning our move, since I had to travel further. The location was fine and I would recommend it to a friend if they live in Exeter.

DANIEL HOWARD 
Rating:
2.0

I was overcharged all around. I was charged for 2 days when I only had the truck for under 4 hours. I was charged double for insurance. I was charged for fuel when I returned the truck with more fuel than I was supposed to put in it. My fiancé had to call the the nationwide UHaul number to get reimbursement for our overcharges and he was on hold for 51 minutes!! We are VERY DISAPPOINTED all around!!!!

sheri bestider 
Rating:
1.0

I had truck for less than 20 hours, and still brought it back before turn in time, but was charged for 2 days!!! I called the site and they said they couldn’t do anything to help, and I had to call go uhaul, and I am still on hold after 15 min ... this sucks

TOM DAILY 
Rating:
5.0

Customer did not leave a comment.

robert koprowski 
Rating:
5.0

Nothing really the gentleman that took care of us was very nice the vehicle is very clean

BEVERLY WOODS 
Rating:
3.0

They were closed, so hard to rate this location.

Michelle Olivo 
Rating:
5.0

Customer did not leave a comment.

Nick Chabak 
Rating:
5.0

Customer did not leave a comment.

DAVID FOX 
Rating:
5.0

Anthony was extremely helpful in suggesting moving options. He was accommodating with my rental schedule when my closing was not set. The location is great for easy pickup and dropoff.

ALAN SOWA 
Rating:
4.0

Site was closed, had to call to verify if we could leave off truck and keys in the drop box. It was a little confusing. Jason was very nice on the phone.

Ivana Knitowski 
Rating:
5.0

Awesome customer service ! Couldn't asked for better help!

Jessica Ziebro 
Rating:
3.0

It would be really great if you just gave the trucks out with a full tank of gas and then people could return them with a full tank of gas. Trying to figure out how much you used, and how much you should put in is a waste of time and money for everyone.

JENNIFER HUMMLER 
Rating:
5.0

Customer did not leave a comment.

BRENDA KRANTZ 
No reviews have been submitted for this location.

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