Customer Reviews for Searcys Automotive and Storage
(U-Haul Neighborhood Dealer)

244 reviews

1814 NC Hwy 108 E   Columbus, NC 28722

(828) 894-6162

Office Hours

  • Mon-Thur: 8 am–5 pm
  • Fri-Sun: Closed

Services at this Location:

Contact Us

(828) 894-6162

1814 NC Hwy 108 E
Columbus, NC 28722

Services at this Location:

Office Hours

  • Mon-Thur: 8 am–5 pm
  • Fri-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Wish they had a pickup truck or van.

Mark Thompson 
Rating:
5.0

Customer did not leave a comment.

Mark Nash 
Rating:
5.0

Customer did not leave a comment.

Mac Hillabush 
Rating:
3.0

The cab was not cleaned out, the truck wasn't swept out.

Ashley Lancaster 
Rating:
3.0

Make sure this location shows up in the U-Haul app as a drop off location. The app wanted me to drive a half hour to an hour away to drop off the trailer when this location was only ten minutes away.

Andrew Cohill 
Rating:
4.0

Customer did not leave a comment.

Bruce DeSantis 
Rating:
4.0

Customer did not leave a comment.

Bruce Lowry 
Rating:
5.0

Customer did not leave a comment.

Mark Nash 
Rating:
2.0

Searcy's does not show up in the U-Haul app as a place to drop off trailers, so it took days to get it checked in.

Andrew Cohill 
Rating:
5.0

Great! Perfect! TY

Lynne Perlmutter 
Rating:
4.0

We had to turn the trailer in on the weekend, before the location was open the following Monday. But the drop off went well.

EDWARD HARBOUR 
Rating:
5.0

Great people keep up the good work . Sincerely Jeff Harms .

jeff harms 
Rating:
5.0

Customer did not leave a comment.

Rebecca Hahn 
Rating:
3.0

Customer did not leave a comment.

Robert Liguori 
Rating:
3.0

very slow to check in the equipment. Had to call twice and finally had to get UHaul to call them to check in the trailer we dropped off.

Andrew Cohill 
Rating:
5.0

Customer did not leave a comment.

guy winfrey 
Rating:
4.0

Customer did not leave a comment.

Diana Jackson 
Rating:
5.0

Customer did not leave a comment.

RITA NEELEY 
Rating:
5.0

Had a great experience with Searcys and recommend them highly.

Corey Rapp 
Rating:
5.0

Very friendly and helpful

Robert E Andersen Jr 
Rating:
5.0

Wonderful people to work with. I highly recommend them

JOETTE WILLIAMS 
Rating:
5.0

The wheel strap for the drivers side did have significant wear/cut. I let the young lady know that it may need to be inspected/ addressed. Transaction went super smooth and the setup at Searcy's is easy and organized for in and out with the equipment.

Daniel Bradley 
Rating:
5.0

Customer did not leave a comment.

Friedrich Jaeger-faber 
Rating:
5.0

Customer did not leave a comment.

ALLAN WHEELER 
Rating:
5.0

Customer did not leave a comment.

Marsh Bilby 
Rating:
5.0

If you need a u haul, this is the place to go! The staff is very friendly and knowledgeable. I'll be back.

James Poe 
Rating:
5.0

All was very good. Fast and efficient. Highly recommend!

GARY WELLS 
Rating:
5.0

Customer did not leave a comment.

Thomas Duchac 
Rating:
5.0

The drop off was equally great as well. Very easy, close to my home and great personable staff.

Mike Mcpartland 
Rating:
5.0

Customer did not leave a comment.

Laurey Senn 
Rating:
5.0

Customer did not leave a comment.

Neal Jacobson 
Rating:
5.0

Great service, truck was in excellent condition

Paul Harris 
Rating:
4.0

Customer did not leave a comment.

Kim Slack 
Rating:
5.0

I rent from them for all my needs. They are wonderful.

joett williams 
Rating:
5.0

One of the best!

Ruth Cryns 
Rating:
5.0

Very good customer service, quick, fast, on the road, trailer was ready to go.

River Townsend 
Rating:
5.0

The cleanliness of the interior could of been better.

Brittany Van Lieu 
Rating:
5.0

I don't think there is anything to improve. I will always use them. kind, considerate, and very professional. I appreciate having someone I can trust and know they will do they're best to help me with my moving needs. thank you, Ms Willliams

joett williams 
Rating:
5.0

the nicest U-Haul rental place I've ever been too. wonderful people.

joett williams 
Rating:
3.0

It’s not the location, but the process and the online glitches that waisted my time when picking up my rental. I was not provided a rental contract and was told it will be sent to my email, but never received it.

Alan sbi 
Rating:
5.0

This Family owned and operated business is awesome.

PHILLIP MCABEE 
Rating:
4.0

Customer did not leave a comment.

Carrie Keen 
Rating:
4.0

Customer did not leave a comment.

CHARLES MERRICK 
Rating:
5.0

Very professional!

MARK WHITE 
Rating:
5.0

Great people, love this place.

LARRY DANCY 
Rating:
5.0

Customer did not leave a comment.

ANDREW GREENWOOD 
Rating:
5.0

Customer did not leave a comment.

SANDRA JEFFORDS 
Rating:
5.0

Customer did not leave a comment.

ALLAN WHEELER 
Rating:
5.0

Customer did not leave a comment.

Richard Piatt 
Rating:
5.0

Customer did not leave a comment.

BRITTANY MEISSNER 
Rating:
5.0

First class location - Highly recommend.

ERNEST KOONE 
Rating:
5.0

Customer did not leave a comment.

JESSE HARMAN 
Rating:
5.0

Our family always use Searcy because of their excellent customer service. A great team there!

MARK WHITE 
Rating:
5.0

This was the third place I had to go to get my 26 ‘ truck. Not impressed with uhaul but this facility was excellent.

Rebecca Richard 
Rating:
5.0

Customer did not leave a comment.

DENNIS THOMPSON 
Rating:
5.0

Customer did not leave a comment.

ALDRICH BOSS 
Rating:
5.0

Customer did not leave a comment.

Brian Wilson 
Rating:
5.0

I was supposed to pick up the truck close to where I live and hade to travel 28 miles to get the truck.The person at the location in Forest City NC told me i was to go some where else to get the truck then hung up on me.Searcys was outstanding.

WILLIAM MCLAUGHLIN 
Rating:
5.0

Customer did not leave a comment.

Rachel Garcia 
Rating:
5.0

Customer did not leave a comment.

JOSHUA WHITE 
Rating:
3.0

We picked up the truck and it did not have the appliance dolly or blankets that we paid for. Unfortunately this made our move take way longer, but Uhaul did give us an extra day to account for that.

James Lynch 
Rating:
5.0

All five star location and professional staff. Very accommodating.

STEVEN CLARK 
Rating:
5.0

Customer did not leave a comment.

LARRY DANCY 
Rating:
5.0

Customer did not leave a comment.

DEBBIE SENA 
Rating:
5.0

Customer did not leave a comment.

REID COYNER 
Rating:
4.0

Customer did not leave a comment.

William Painter 
Rating:
5.0

Customer did not leave a comment.

RUSSELL COLEMAN 
Rating:
5.0

Customer did not leave a comment.

STEVEN SCINTO 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE BROPHY 
Rating:
5.0

Customer did not leave a comment.

Adam Shirah 
Rating:
5.0

Customer did not leave a comment.

harold pace 
Rating:
5.0

You couldn't ask for nicer people then the ones that you deal with at Searcys. They are more than helpful and knowledgeable when it comes to renting equipment.

GARY FINCHER 
Rating:
3.0

We strictly turned in the trailer while it was closed, no experience with the location.

Lori Lewellen 
Rating:
5.0

Customer did not leave a comment.

Sandra Thomas 
Rating:
5.0

Very friendly and professional service. A pleasure to do business here.

DAVID TIMMONS 
Rating:
5.0

Customer did not leave a comment.

Gary Gregg 
Rating:
5.0

Customer did not leave a comment.

GRADY PHILLIPS 
Rating:
5.0

Customer did not leave a comment.

NATHAN BARE 
Rating:
4.0

Customer did not leave a comment.

Roland Fehrmann 
Rating:
5.0

Very friendly and helpful

JOSHUA NEUMAN 
Rating:
5.0

Service was Outstanding. Very Cooperative & Accommodating. Truck was spotless, like new with over 65K miles. Very pleased to see that ALL tires were like new! Will not hesitate to rent here again and refer to family & friends. Thanks & Be Safe! - Kevin

ROBERT WIERMAN 
Rating:
5.0

Great people with storage on site. Highly recommended!

MATTHEW WYNNE 
Rating:
4.0

Customer did not leave a comment.

William French 
Rating:
4.0

Customer did not leave a comment.

JOHN JENNINGS 
Rating:
5.0

Customer did not leave a comment.

Scott Pearson 
Rating:
5.0

Customer did not leave a comment.

Frank Strait 
Rating:
5.0

Customer did not leave a comment.

enrique SALAZAR 
Rating:
3.0

We picked up this truck on a Friday, and they are closed Fridays. Used the APP and had a great experience. Had a little difficulty opening the lock, but call customer service and was able to get it open. Great service!

Diane Ban 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Wine 
Rating:
5.0

Love Searcy Auto in Columbus NC, great customer service always. Usual is definitely getting better customer service.

Etienne Watson 
Rating:
3.0

Customer did not leave a comment.

christine millette 
Rating:
5.0

Customer did not leave a comment.

Dave Mathisen 
Rating:
4.0

Customer did not leave a comment.

SUSAN MALEY 
Rating:
3.0

Place was closed,however was able to contact on facebook and everthing was taken care of. Thanks

Eugene White 
Rating:
5.0

Customer did not leave a comment.

Michelle Bean 
Rating:
3.0

Customer did not leave a comment.

RUSSELL LONG 
Rating:
5.0

All questions were answered and the representative was very friendly.

WILLIAM HIXSON 
Rating:
5.0

Customer did not leave a comment.

Scott tekavec 
Rating:
5.0

MOST FRIENDLY I'VE MEET. I WILL DEFINITELY GET ALL MY UHAUL NEEDS FROM THEM.

John Gosnell 
Rating:
5.0

Customer did not leave a comment.

Tabitha Letterman 
No reviews have been submitted for this location.

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