Cleaned the truck was still charged cleaning fee
Harry J.
Customer Reviews for Sandy and Daughter Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I don't know how you could make renting from this establishment any better. Very kind and patient, friendly people to deal with. First time renter and I was so pleased at how easy they made the whole experience for me. Thank you.
Storme L.Everything was just great. Personnel was friendly and helpful Hi marks
Ed V.I would highly recommend this franchise! Both Tim and Chris do an excellent job and are very personable. They both are excellent at what they do!
PHILIP T.They were very accommodating in letting us pick up the vehicle the night before when they are typically closed. Also warned us about a reduction in speed and that the cops sit there waiting for people.
Brenda R.They were very helpful and courteous. Great place.
Deb P.You can not improve on near perfection! Every time that I rent equipment, I am treated with the utmost respect. I have recommended this store to others and will continue to do so
PHILIP T.Super friendly and super accommodating family run spot. Definitely recommend it highly!!!
DAVID G.Everything went very smooth!
Carla D.This is the second time we have used Sandy & Daughter and have always been pleased with how friendly and efficient the check- in is. The trucks are clean and ready to go.
David A.My experience with this location has been incredible.The support and knowledge they have to offer should be duplicated across Uhaul locations nationwide.
Mary S.The experience was so easy and friendly. I would suggest the dealership in Skowhegan to anyone. Thank you so much.
Beverly E.Everything was excellent. Service met all expectations and they helped me out with my next rental. Greatly appreciated.
Janelle G..
Ray C.Great People, fast friendly service.
Robert L.Great people at Sandy and Daughter clean well maintained equipment. Had flat after going Thu road construction called service very helpful and was back on the road in 2 hours.
Brett C.It was about a month from pick up to finally being able to unload out stuff. We were promised that the ubox would arrive earlier than us, but it was 2ish weeks late. When talking with the person who paid, the desk personnel tried to blame me as I kept the box late, but I was told that we were allowed to keep the box for that long, and if anything it would just be a couple days later than expected
Taylor C.We were treated with respect and courtesy. Everything about our experience was above expected. I would highly recommend this location for UHaul rentals.
Rebecca H.The woman I dealt with is awesome. She went out of her way to help me. I would recommend her store to anyone.
Becky G.Great people!
RAYMOND R.We tried to use the U Haul app to pick up and drop off our rental off hours but we were unable to due to very poor cell phone service. The truck was perfect but the process of off hour pick up and drop off shouldn't be used for Sandy and Daughters U Haul in Skowhegan, ME. I also made the reservation weeks in advance for a 26 foot truck and was told one was available the next town over in Madison, ME. I was willing to go to Madison to pick up and drop off the 26 foot truck but a few days before I was notified that they only had 20 foot truck available. This was frustrating.
Deborah S.Very rude attitude and disrespectful
Deven L.Easy process
ANDREW H.Nothing at all
Chris J.Checking out online does not work well for people with connection problems or computer problems. Why do you charge extra to check out the mileage when this has always been part of the regular service ?
DENISE H.Sandy and daughters help us so much and was very patient with and answered all questions and got back to us very friendly and that's what you call great customer service 💓 Wilson family
Keith W.Recommend ? Well I might but given that the political attitude of the very nice proprietor is proclaimed on a large sign out front is discouraging to an objective customer. I rented from these folks in past years and found them very decent.
CHRISTIAAN B.Make all of your locations mirror this one. Great customer service, extremely clean truck inside and out. Prompt service and egar to help. Thank you, SANDY AND DAUGHTER.
Dick M.Very knowledgeable and conscientious ownership. They went above and beyond.
Richard A.We've used their services twice in 3 years. So helpful with information and choices on what would work best.
Robert C.They are amazing I always use their vehicles would recommend them.
Sharon D.Very personable and excellent customer service! The dogs where a bonus 😄
Karen M.Keep doing the same. I couldn't ask for any better service.
John D.An excellent small business, very knowledgeable and professional!
Eric A.It seams hard to find gooseneck rentals , hoping in the Future that could be an option in a area . Service at This location was exceptional, and great attitude thanks!.. for making it a great experience.
Ezequiel C.Quick and easy rental! Thanks!
Willam P.I appreciate the help they gave me to get the lowest price
kevin S.Very nice buisness real friendly an knowledgeable an I use them when I need a trailer. Thankyou sandy an daughter
Daniel L.Turned truck in 3 days early, was informed no refund due. Sign on wall said they would buy back any unused boxes , but if you turn truck in early, you get nothing back. Was not happy with that response. Truck handled well, thought I was driving my personal truck. Very satisfied with overall service.
Glenn F.The couple that I returned the truck to was very helpful and knowledgeable. He helped me fix everything the guy I picked it up from did wrong. He gave me numbers and names to call to fix everything. I would definitely recommend Sandy and Daughter self storage. They were awesome
Katie W.Wonderful owners . Professional and friendly.. I can't think of anything wrong with the experience. Highly recommend this company.
Cindy L.Ratchet straps on car dolly were full of mud. Shpuld have been ceaned. And they were pretty slow at checking out
Leslie R.Total awesomeness always! Love them both! we rent often!
Annette S.Overall decent pricing and excellent customer service
Brandon C.Kris is great!
Thomas F.Kris was wonderful! Don't change a thing!
Thomas F.Chris and Tim were great to work with for my trailer rental. Tim carefully reviewed all safety issues with us, and the general support the team provided went above and beyond expectations. I am planning additional construction proejcts and will definitely reach out to Sandy and Daughters again when I need a trailer or truck rental.
Joe M.great place - upfront and honest! Easy to work with.
rhonda K.Amazing group to work with. Always there to help with all they can. Equipment is well maintained
Roxann H.Awesome staff and service always friendly. 10/10 recommend to everyone.
Nancy F. | Overall Experienceexcellent service and friendly
Dorothy A.Great storage and uhaul rental facility. Highly recommend!
Rachel P. | Overall ExperienceRented the 15 foot box truck. Equipment was in excellent shape and drove like a dream. Worked supper well for transporting my product to a craft fair and back. Would definitely do it again.
Roxann H.No lighting over my large unit and having limited access to my belongings was not convenient.
Wanda K. | Overall ExperienceExcellent service! They were wonderful and helpful. They went above and beyond to make it a good experience!
Patricia V.The storage facility is the best that I have ever used!
Michael I. | Overall ExperienceThey are the best Uhaul facility and storage I have ever used! Kris is top notch and the most friendly and helpful person I have ever met!
Brenda M. | Overall ExperienceNever had a problem. Staff was always willing to lend a hand. Went out of their way to say hi. Felt very comfortable there. Thank you!
Kelly H. | Overall ExperienceThis place was the best storage unit I’ve ever had, and I especially appreciate the friendly staff during a stressful move. They even stayed late one day for me so I could get the last of my stuff in storage. Everyone was sweet and talkative and made me feel welcomed every time I showed up.
Tiffany D. | Overall ExperienceVery friendly and accommodating people. I would highly recommend this business to anyone who needs to rent a U-Haul or a storage unit.
Michael F. | Overall ExperienceWas treated like family the whole time.
Rachel Y. | Overall ExperienceI had multiple items missing from there. She was friendly but my stuff is gone. She says she's the only person that can access it after 5pm its locked. I don't believe that I have Several fur coats mi
Tanya N. | Overall ExperienceThere are no words to describe how great the owners are. They went above and beyond any expectations to help our family with storage. If you are reading this we thank you for everything!
Cathaleen T. | Overall ExperienceI wish they would bring the items that were in storage to me since I was coming from far
Denise M. | Overall ExperienceHi Kris you were wonderful more than😀thank you for everything.you did more for me than storage you all are the wonderful people to have in skowhegan thank u for EVERYTHING vicky and russ
Vicky Y. | Overall Experience