Customer Reviews for S&R Motorz Super Hitch Center
(U-Haul Neighborhood Dealer)

275 reviews

731 W Baseline St   Cornelius, OR 97113

(503) 693-6421

Office Hours

  • Mon: 9 am–12 pm
  • Tue-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(503) 693-6421

731 W Baseline St
Cornelius, OR 97113

Services at this Location:

Office Hours

  • Mon: 9 am–12 pm
  • Tue-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The heater in the van did not work. Very cool air coming out in all the settings

Joanne Cox 
Rating:
5.0

Super quick & easy! Thank you

Julia Kollar 
Rating:
5.0

Customer did not leave a comment.

Epifiano Garcia 
Rating:
5.0

Customer did not leave a comment.

Wendy Alexandra Silva Velez 
Rating:
5.0

Was a perfect experience

Tommy Conn 
Rating:
5.0

Customer did not leave a comment.

Jessica Park 
Rating:
5.0

Customer did not leave a comment.

Jacob Peterson 
Rating:
5.0

Customer did not leave a comment.

James Arnold 
Rating:
4.0

Customer did not leave a comment.

nicole sanchez 
Rating:
5.0

None. Is was conveniently located. The personnel there was so genuinely nice.

Margaret Garza 
Rating:
5.0

They were very kind and helpful, a real credit to U-Haul. Thanks!

dave BRAGG 
Rating:
1.0

I rented a van to move my belongings I was told that everything works on the van as I get to moving my stuff I noticed that the side door doesn’t work an it just made my move longer by not haveing access to all doors if I knew the door was broken I would have not rented from your guys I’m disappointed it made my move longer than expected.I want half of what I paid back it’s not fair you guys are renting broken vehicles!!!.

Ernesto Davis 
Rating:
5.0

Simple on-line reservation. Easy method to determine the amount of fuel to purchase. In and out. Worked great.

Clint Avery 
Rating:
5.0

Customer did not leave a comment.

Matthew Lee 
Rating:
5.0

Thd truck was clean and in great condition. The customer service was excellent- I loved the convenience and location.

MARTHA TAMAYO 
Rating:
5.0

Perfect for Pacific University dorm move out. Convenient location, quick check out and check in key stop box and cargo van was great!

Heather Danser 
Rating:
5.0

Keep doing what u are doing

andrew turner 
Rating:
2.0

Entry at this location is a narrow drive with steep drop off on either side; be careful entering! Also lobby is cluttered with tire products from the location's primary business. Location did not have all the equipment I reserved. However staff was attentive and helpful.

Daniel Thompson-Aue 
Rating:
5.0

As always Uhaul was to the rescue and always takes care of their customers. Thank you again. I'll be using you soon

JAMES GUADAGNO 
Rating:
5.0

Great experience..loved the clerk. Keep up the good work.

Diane wade 
Rating:
5.0

Customer did not leave a comment.

Michael Brown 
Rating:
5.0

Friendly staff, made the rental quick and efficient. Need equipment, if they have it, get it here!

Harris Holsapple 
Rating:
5.0

Renting and return were easy

Jay Nakano 
Rating:
4.0

The U-Haul location in Cornelius has the only near-by pickup truck. Why can't the U-Haul location in Forest Grove, closer to my home, have a pickup truck, too?

Steve Jones 
Rating:
5.0

The best customer service I have ever had at a U-Haul location. Keep up the great work! Thank you.

Ronald Rolleston 
Rating:
4.0

Customer did not leave a comment.

Lora Martin 
Rating:
5.0

Customer did not leave a comment.

FIDEL ACEVEDO 
Rating:
3.0

i didn't receive the vehicle i reserved, i was given a smaller truck with a gas tank well below 1/4

Colby Spearman 
Rating:
5.0

Fast and easy! Thanks!

Aaron Lindsey 
Rating:
5.0

Customer did not leave a comment.

Richard Eiden 
Rating:
5.0

Customer did not leave a comment.

Amie Kaye 
Rating:
2.0

Short hours. They are only open 9-12 each day. Small crowded lot. Longer hours would be helpful. It appears to just be a side business with their other hitch business. It was convenient for the drop off, but the online check-in didn't work at all. This wasn't their fault. Evidently it's a known issue by U-Haul.

Enoch Dahl 
Rating:
4.0

Keep up what you're doing.

gary thompson 
Rating:
5.0

Customer did not leave a comment.

Myron Barnum 
Rating:
4.0

The location was easy to find, and the associate helpful in getting us our rental trunk when the U-haul text and email links were not working well.

Andrea Hasbach 
Rating:
3.0

It was dark and rainy, I locked the truck and left the keys in the drop box. Please note, that I returned all 6 of the furniture pads that I rentec from the pickup location.

Francis Hardy 
Rating:
3.0

Everything was fine except for the cigarette butts and dirty tissues that were in the console when we picked it up, and the stench associated. There would have been an easy fix for a disgusting situation. The truck itself was good.

ANNE FOY 
Rating:
3.0

Customer did not leave a comment.

Lynda Kelly 
Rating:
5.0

These guys are great friendly helpful no problems renting from them at all will go back to them anytime I have a need

ken fritts 
Rating:
5.0

Customer did not leave a comment.

Brandon Zinn 
Rating:
5.0

Ruben was great.The trailer was ready and all the paperwork took less than 5 minutes before I was on the road. The return was very quick and easy as well

Kevin Culp 
Rating:
5.0

Customer did not leave a comment.

JR Orozco 
Rating:
2.0

The location was poor because i had to drive 50 mile to get a one way truck. The people were i rented the truck were very sweet and helpful.

LEAH JEAN MAGEE 
Rating:
5.0

Customer did not leave a comment.

Djoni Crawford 
Rating:
5.0

Customer did not leave a comment.

greg van-loo 
Rating:
5.0

The people in this location are really nice 👍

antonio Valdez 
Rating:
3.0

Wwe ordered 2 furniture dolleys, which weren't available. I was on hold for about 20 minutes trying to find someplace near us to get the dolleys. I was told there were none available in the Portland area--this would've been nice to know when we placed the order. Needless to say, it was a major hassle for me and my daughters to load without these. Not very happy with Uhaul.

Laurie Morrisey 
Rating:
5.0

Customer did not leave a comment.

jakub kubrak 
Rating:
5.0

Customer service was excellent, everything went smooth.

brian stock 
Rating:
5.0

Great customer service. I eil surely udder thecm again and recommend to others.

Wilbert Warren 
Rating:
3.0

Customer did not leave a comment.

Christine Lemieux 
Rating:
5.0

Customer did not leave a comment.

Kenneth Sims 
Rating:
4.0

Customer did not leave a comment.

Leo Zhuchenko 
Rating:
1.0

S & R didn't have the equipment that I ordered so we burned through 2 hours driving to Hillsboro to get the things I ordered. The outside of the truck was dirty as was the inside of the cab and when I tried to notify through the app it wouldn't allow me to take a picture. The odometer reading was off and when I tried to update the odometer and fuel reading through the app it didn't work so I was charged a bunch of extra money due to these inconveniences. I was charged 50 extra miles and two rental periods because of tech problems.

Greg Heath 
Rating:
5.0

Wish we remembered the name of who helped us. So helpful. It was one less thing to worry about on a stressful day. THANKS

Bill Ortman 
Rating:
5.0

Need to double check the mileage of the vehicle before renting it out

Ted Hauth 
Rating:
5.0

Customer did not leave a comment.

Lathern Seeber 
Rating:
5.0

Ruben, one of the owners, helped me return my vehicle. He was very helpful and friendly, and has a really nice shop. I think my husband will be bringing his truck here!

Shannon Tsui 
Rating:
5.0

Customer did not leave a comment.

Nichole Betancourt 
Rating:
5.0

Lower the price to rent a uhaul. It was overly expensive. Next time I will consider Looking at competitors to find a lower price.

Carlos Garcia 
Rating:
5.0

Customer did not leave a comment.

Karen Kelley 
Rating:
3.0

Customer did not leave a comment.

Erik Kern 
Rating:
5.0

They were accommodating on when I could return the trailer.

William Stolley 
Rating:
5.0

Customer did not leave a comment.

Shawn Saulsbury 
Rating:
3.0

Confirm equipment availability; the store did not have appliance dolly I had reserved, creating difficulty; needed to rent a dolly from another store to complete move; confusion has ensued re return of the dolly.

Daniel Thompson-Aue 
Rating:
5.0

Awesome experience, will recommend to others???

Matthew Mercurio 
Rating:
5.0

Customer did not leave a comment.

Don Hewitt 
Rating:
5.0

Customer did not leave a comment.

Heather Ryan 
Rating:
5.0

S R Motorz is ALWAYS great people to deal with !!!

Ray Christensen 
Rating:
4.0

place said open said open till 5 no one there at 4:30 dropped key in box.

ralph tonges 
Rating:
5.0

Improve the inventory site so customers don't get a reservation for something NOT in stock 3x at 3 different locations!!!!!

heather dollarhyde 
Rating:
5.0

Customer did not leave a comment.

Francisco Esteban Bernabe 
Rating:
5.0

Just continue doing a good job!

Rhonda Gauthier 
Rating:
5.0

Best customer service I have had in a LONG time. Please note - the Hillsboro office was the worst customer service of all time. Thank goodness for Cornelius!

Stacey Ladd 
Rating:
5.0

Customer did not leave a comment.

John Ruda 
Rating:
5.0

Customer did not leave a comment.

William Johnston 
Rating:
5.0

Good service. Knowledge and friendly. Clean language (much appreciated in this world today).

RICHARD campbell 
Rating:
1.0

Again we were not told to drop the trailer at this location, so these ratings refer to the drop off location in Forest Grove.

Launa DeGiusti 
Rating:
5.0

Customer did not leave a comment.

David Dublisky 
Rating:
5.0

Customer did not leave a comment.

Andrew Harris 
Rating:
5.0

Customer did not leave a comment.

Dawn Haynes 
Rating:
5.0

Customer did not leave a comment.

Gerald Ashker Jr 
Rating:
4.0

The tow dolly was missing a tail light. The sales man was nice enough to call Uhaul and take care of the issue. I had to drive to another uhaul location to get the light installed. Not huge but still an inconvenience that I was in a time crunch to hit the road. I was provided with a discount and I didn't have to talk to anyone to complain. I appreciate his diligence in taking care of the issue.

Vernon Hamilton 
Rating:
5.0

Excellent customer service at this site...it is not a full time uhaul location. It is a business that rents out uhaul equipment as well.

Mariur Sokau 
Rating:
5.0

Customer did not leave a comment.

Sarah Bell 
Rating:
5.0

Initially this was not the spot I was going to pick up my trailer. I was told by the Uhaul store on Tualatin valley hwy (after just speaking to them an hour prior and confirming my reservation) that the trailer was not at the location I requested and was in fact 12 miles In the opposite direction. not only was the equipment not in the place I reserved but I had to pick up a day early to meet my timeline.

colby smith 
Rating:
5.0

Great service, employees were helpful and friendly.

JOSE GONZALEZ 
Rating:
3.0

Customer did not leave a comment.

Paula Niehoff 
Rating:
5.0

None

Darrell Rose 
Rating:
5.0

Customer did not leave a comment.

Gerald Ashker Jr 
Rating:
4.0

Customer did not leave a comment.

Jim VanLooven 
Rating:
4.0

Customer did not leave a comment.

dan trump 
Rating:
2.0

The employees were friendly and helpful. We requested 3 weeks prior to have dolly,hand cart 12 pads and a 6x12 trailer at a specific location. A few days prior we were informed it worked need to be a different location for pickup. When we arrived they had the trailer, and the band cart. Zero blankets and zero dolly. When making a long distance move with limited time, this was frustrating. We had to drive to another location for the dolly and use our own blankets to protect the furniture. Our expectation with reserving well in advance was that our needs would be met. They were not. For the price we pay, that was a disappointment.

Michael Clary 
Rating:
5.0

Easy to do business, in and out, no grief. Friendly knowledgable staff

peggy yskamp 
Rating:
5.0

Customer did not leave a comment.

Marco Leyte 
Rating:
5.0

Customer did not leave a comment.

James Forsythe 
Rating:
5.0

Very helpful and friendly fast service

Janis Fisher 
Rating:
5.0

Customer did not leave a comment.

Arlan Graham 
Rating:
4.0

Was used prior to transport marijuana. I appreciate being told about this in advance. Still, i feel there could be steps taken to ensure that prior customers don't leave odors behind or to clean up after. I'm suspecting that the drop off facility charged extra to clean again due to the odor which was not caused by me.

LISA NECHANICKY 
Rating:
4.0

Fastest U-Haul rental in history. Truly renewed my faith in the brand. Usually just buying a roll of packing tape from a U-Haul store is a time consuming chore. These guys rocked.

micheal Warhurst 
No reviews have been submitted for this location.

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