Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good Experience on my Movement from North Carolina to Moody Alabama
The Truck was Clean and in good mechanical condition.
Paulino Velasquez
Rating:
5.0
Customer did not leave a comment.
ROSSEL SAMPSON
Rating:
5.0
Customer did not leave a comment.
Ariel Morales
Rating:
5.0
Customer did not leave a comment.
Leon Relaford
Rating:
5.0
Dont promise me a truck in a certain date and then
rent it someone else. I made my reservations 3 weeks ahead of time. Then I had to drive to another town 30 minutes away, then it took me 3 hours to finally get them contract signed because of a computer glich. All people I talked to were very nice but I talked to 6 different people to get to the final supervisor for truck rentals. She was perfect. Knowledgable, and compensated me for the troubles. Tough, long day!
Graham Scott Jones
Rating:
5.0
Great customer service. I appreciate having this location, very close to where I live. We rented the 10" truck, and they were very accommodating when it came to returning the truck.
Hannah Singletary
Rating:
5.0
Customer did not leave a comment.
Jean wilbert
Rating:
4.0
Customer did not leave a comment.
WENDY WATKINS
Rating:
4.0
Allow online check in. Still had to go inside.
Gregory Day
Rating:
2.0
Customer did not leave a comment.
Robert Blickos
Rating:
5.0
Customer did not leave a comment.
ALEXANDER BUCHANAN
Rating:
5.0
N/A
ESAUE DORISTIL
Rating:
1.0
I was very disappointed I tried to rent the truck using my card the lady said it wouldn't go thru so I had to use cash gave her 100 dollars get the keys goes to the truck the check engine light was on I told the lady she said it was fine after that they charge my card 47.97 for the uhaul so I called the lady back she said it was a mistake and that they was gonna refund me when I brought the truck back I returns the truck expecting to get Metra money back they took and was told its not there problem it's all on uhaul so the money I was expecting to get back was suppose to befor a hotel room for me and my kids they obviously didn't care and said I had to wait for uhaul to give me my money back which cause me and my kids to have to sleep in my car in a hotel parking lot and that's where I'm at now so this definitely wasn't a good experience
ROCKY ROBINSON
Rating:
2.0
Customer did not leave a comment.
Dorian Washington
Rating:
5.0
Customer did not leave a comment.
ROSSEL SAMPSON
Rating:
4.0
Customer did not leave a comment.
FRANCISCO GOMEZ MALDONADO
Rating:
5.0
Customer did not leave a comment.
JAMES ONEAL
Rating:
3.0
Have the Uhaul ready. The woman I spoke with stated it would be ready upon opening, but the staff was late and the van hadn't been inspected. Luckily, I was still able to meet my timeline, but it was a 30-minute endeavour that didn't need to happen.
Jonathan Blue
Rating:
3.0
Quicker service
CHARLIE ODOM
Rating:
5.0
Customer did not leave a comment.
Francisco Jaime Vasquez Davila
Rating:
4.0
Customer did not leave a comment.
COREYLAVAUGHN GREER
Rating:
1.0
Customer did not leave a comment.
Jamille Weeks
Rating:
5.0
I can not think of a thing!
susan lee
Rating:
5.0
Customer did not leave a comment.
ESAUE DORISTIL
Rating:
5.0
Customer did not leave a comment.
Mike Ulrich
Rating:
5.0
Customer did not leave a comment.
ROSSEL SAMPSON
Rating:
5.0
It was a very great and convenient experience
Josh phillips
Rating:
5.0
Customer did not leave a comment.
India Jones
Rating:
5.0
Customer did not leave a comment.
SHERITTA KORNEGAY
Rating:
5.0
Customer did not leave a comment.
Michael Houston
Rating:
5.0
Customer did not leave a comment.
PAMELA BEACH
Rating:
5.0
Customer did not leave a comment.
Brenna Prince
Rating:
2.0
Customer did not leave a comment.
Thomas Capps
Rating:
5.0
I opted for outside pickup so I wouldn't have to go into the establishment due to covid-29. When I got there it took about 15 minutes to get everything situated on my phone to rent it. Then I had to go inside to get the key. There should be a lock box on the trucks for curbside pickup.
Natalie Trevino
Rating:
5.0
Customer did not leave a comment.
Valerie Johnson
Rating:
5.0
Customer did not leave a comment.
VIRGINIA LEVY
Rating:
5.0
Customer did not leave a comment.
Virginia Levy
Rating:
5.0
Always happy to visit his office. He remembers me every time and helps in any way possible!
Marlene Strand Paige
Rating:
5.0
Customer did not leave a comment.
VIRGINIA LEVY
Rating:
5.0
Customer did not leave a comment.
Nelson Barahona
Rating:
4.0
It is good
Jerry Currin
Rating:
5.0
Customer did not leave a comment.
Teresa Kee
Rating:
5.0
Customer did not leave a comment.
don fairman
Rating:
5.0
Customer did not leave a comment.
terry lynm wynn
Rating:
4.0
Customer did not leave a comment.
Bobbie Ammons
Rating:
5.0
Friendly and excellent service at this location!
richard haynes
Rating:
5.0
Customer did not leave a comment.
Robert Swinson
Rating:
5.0
Customer did not leave a comment.
Michael Bugher
Rating:
3.0
There was a $100 deposit when you use cash. That was not mentioned when I booked online. Also, there was quite a wait even though I completed the check in on line.
Dawn Echols
Rating:
5.0
Customer did not leave a comment.
Curt Welch
Rating:
4.0
Dropped off on Sunday. No interaction.
justin heath
Rating:
3.0
Customer did not leave a comment.
Barbara Parker
Rating:
3.0
WAS CHARGED TWICE FOR RENTAL
LARRY BELL
Rating:
1.0
They cancelled my reservation and I had to call the 800 number. It took me over an hour to get things straight out. when I return the truck it was closed and I had to call the 800 number. It took me to Monday afternoon to get everything done.
Vernise McKnight
Rating:
5.0
Customer did not leave a comment.
Michael Bugher
Rating:
5.0
Outstanding service the Gentleman that hooked up the 6 x 12 trailer. Told me step by step how he was hooking it up. So if I had to unhook the trailer I could hook it back correctly. While using the trailer I did unhook. With that said I was able to hook it back up correctly. Will use this dealer for next rental.
Stanley Jones
Rating:
3.0
Customer did not leave a comment.
Kyla Council
Rating:
5.0
Customer did not leave a comment.
elizabeth ipock
Rating:
5.0
Customer did not leave a comment.
Michael Bugher
Rating:
5.0
Customer did not leave a comment.
Michael Bugher
Rating:
1.0
The truck rented was in bad need of an alignment. It had a bad shake in window as well as the entire truck. The truck had not been cleaned out and had half smoked cigarettes in ashe tray. Not a good experience at all.
Tory Graham
Rating:
5.0
Customer did not leave a comment.
Michael Bugher
Rating:
3.0
Customer did not leave a comment.
Steven Wasserman
Rating:
5.0
Customer did not leave a comment.
Michael Bugher
Rating:
3.0
Make sure trucks are well maintained and clean which mine wasn't.