Customer Reviews for Merrill Check Cashing
(U-Haul Neighborhood Dealer)

351 reviews

215 S Kerr Blvd   Sallisaw, OK 74955
(Hwy 59)

(918) 776-0689

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(918) 776-0689

215 S Kerr Blvd
Sallisaw, OK 74955
(Hwy 59)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very kind and easy to work with. Seamless drop off.

Michael Parks 
Rating:
5.0

Customer did not leave a comment.

larry gowen 
Rating:
5.0

Very professional and helpful. Patient as well. I appreciated their laid-back warmth and caring.

Norris Wyane Atkinson 
Rating:
3.0

No one was there.

RONALD STOKES 
Rating:
5.0

Customer did not leave a comment.

Frances Walston 
Rating:
2.0

The location was clean and the clerk was helpful. They didn't have a truck for us, but that was because the previous customer had taken the keys with them. She called and helped us find a replacement truck

KATHLEEN Coty 
Rating:
5.0

Customer did not leave a comment.

SCOTT LANDER 
Rating:
5.0

No quiet smoothie ride

Kong Thao 
Rating:
5.0

Better rates.

Edward Vanderzyl 
Rating:
5.0

Customer did not leave a comment.

Kevin Bateman 
Rating:
5.0

My beef ain’t with Merrill they always on top of their job. 10/10 for me

Brandon Renfro 
Rating:
5.0

Customer did not leave a comment.

jason fisher 
Rating:
3.0

Customer did not leave a comment.

DORA SMITH 
Rating:
5.0

Went super. People were great.

Perry Tenbrink 
Rating:
5.0

Customer did not leave a comment.

JOHN FARRIS 
Rating:
5.0

Customer did not leave a comment.

DENNIS RADLEIN 
Rating:
5.0

Customer did not leave a comment.

Bill McDuffee 
Rating:
5.0

Customer did not leave a comment.

JOHN FARRIS 
Rating:
4.0

I scheduled my u haul trucks weeks in advance. The day before I moved I was set a confrontation text tell me my truck was ready it Little Rock when I asked for Sallisaw. Wasn’t a big deal to change but just a little more stress to my situation. Very happy tho the truck preformed well.

Marahal Fahrman 
Rating:
3.0

Customer did not leave a comment.

Michelle McDowell 
Rating:
4.0

Customer did not leave a comment.

Dan Lewis 
Rating:
5.0

Customer did not leave a comment.

DONNA GOINES 
Rating:
5.0

Customer did not leave a comment.

Larry Oard 
Rating:
5.0

Customer did not leave a comment.

Thomas Farris 
Rating:
5.0

Customer did not leave a comment.

Janet Griebel 
Rating:
5.0

The ladies were great

charley brackett 
Rating:
5.0

Customer did not leave a comment.

robin day 
Rating:
5.0

Customer did not leave a comment.

GARY JOHNSON 
Rating:
5.0

Customer did not leave a comment.

keli tomblinson 
Rating:
5.0

Customer did not leave a comment.

Drew Drake 
Rating:
5.0

Great n friendly service

Judy Standige 
Rating:
3.0

The truck was very dirty , they should have ask me what miles i needed, but didn't, i haven't ever had to pay over, plus i returned back cleaned and same day.

Kathy Moore 
Rating:
4.0

Customer did not leave a comment.

Dean Risley 
Rating:
5.0

Customer did not leave a comment.

Candace Stanley 
Rating:
5.0

Customer did not leave a comment.

Charles Ware 
Rating:
5.0

Had a problem with the billing. Contacted the Area Manager who refunded the over-charge. No problem.

matt Caldwell 
Rating:
4.0

Super friendly & nice

Brittany Rozell 
Rating:
5.0

Customer did not leave a comment.

Laquieta Bennett 
Rating:
1.0

A/c worked half the time, truck was dirty, the back latch didn’t work.

Patrick Fitzgibbon 
Rating:
5.0

The entire rental experience was wonderful. Thank you so much for the great customer service.

Kimberly Bean 
Rating:
5.0

Customer did not leave a comment.

danny nichlos 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Brake 
Rating:
5.0

Give me my 20 bucks back.... tell the next customer more money to be paid when you drop it off !!!!!

TC Childress 
Rating:
5.0

Customer did not leave a comment.

James Powell 
Rating:
5.0

Customer did not leave a comment.

Caitlin Crowell 
Rating:
3.0

Customer did not leave a comment.

TYLER KLEMPEL 
Rating:
5.0

Drop off was very fast, no problems or complications

DANNY NICHOLS 
Rating:
5.0

Customer did not leave a comment.

ROBERT MURCHISON 
Rating:
5.0

Customer did not leave a comment.

JOE MILLS 
Rating:
5.0

Customer did not leave a comment.

LORI GARCIA 
Rating:
5.0

Nothing really. Very fast check in and checkout.

Matthew Caldwell 
Rating:
5.0

Location was great. The ladies in the office were great. Truck was completely worn out, but got the job done. Had front end problem and the dash rattled extremely loud.

CHRISTOPHER BAKER 
Rating:
1.0

Customer did not leave a comment.

Sherry York 
Rating:
5.0

Customer did not leave a comment.

LANNA THOMPSON 
Rating:
1.0

We had a horrible experience with the service workers there. They were rude to us and disrespectful. We were assured the day before that the equipment was ready and available, but it was not the day we came to do our pickup. They gave us the wrong truck and it had the incorrect information. I would not use this business again.

BREANNA POTTER 
Rating:
3.0

Poor customer service. The truck had not been cleaned, there was trash in the cab of the truck,and there had been something stick spilled all over the dash and there was dog hair all over the cab. This is unacceptable during normal time, not to mention during a pandemic.

April Harwell 
Rating:
5.0

Customer did not leave a comment.

VICENT WOFFORD 
Rating:
3.0

I had to unhook trailer from my vehicle and put in trailer line. I did ot appreciate this.

Darcy Morrison 
Rating:
1.0

They sent me away with a dirty rental that had a hole on the inside tire and with a trailer type that I did not reserve that had rusted ratchets. They moved my drop off location and I had to call twice to find out we’re to drop the rentals and looks like they even changed me extra even though I put the gas over the amount required. Glad I have pictures

Robert McLennan 
Rating:
5.0

Customer did not leave a comment.

Roger Sparks 
Rating:
2.0

The young woman behind the counter was not very friendly nor helpful. I had to find the equipment and hook it up by myself. Then one tow dolly was defective and the other was missing a part. Out of the two I made one work.

dennis brewer 
Rating:
4.0

This time using them as the drop of was good. The previous time they charged an extra 36.00 stating they had to sweep out the uhaul. I will wait to see if they do that again! I take pictures of the uhaul after it is empty always! The back and the cab so I know that was not true!

CHADLEY STITES 
Rating:
4.0

Customer did not leave a comment.

RANDOLPH ANDRADE 
Rating:
4.0

Customer did not leave a comment.

dennis brewer 
Rating:
5.0

Customer did not leave a comment.

Brenda Leatherman 
Rating:
1.0

The ladies at the counter told me to go get one, they both did not want to leave their desk didn’t even check if how I hooked up to my truck was correct. Lazy people at the Sallisaw store on US-59.

Sidney Montes 
Rating:
5.0

Because it is a storage location and people can get hot, sweaty, and dirty packing or unpacking thingsthey should have a public restroom or at least a sink to wash up.

David Giles 
Rating:
5.0

Great folks.

Darrell Norvell 
Rating:
5.0

Customer did not leave a comment.

VICKY TROXELL 
Rating:
5.0

Jacks on 6X12' & larger trailers

HAROLD POWELL 
Rating:
5.0

Customer did not leave a comment.

DONALD TRAMELL 
Rating:
4.0

Customer did not leave a comment.

CHRISTIAN ROBERT EICHHOLZ 
Rating:
1.0

Mileage was in correct, fuel level incorrect, truck was not clean. Told girl at desk all she did was sign her name on a paper and I’m dealing with customer service to get the mileage, fuel and cleaning charges removed. No customer service and truck was junk.

Chris Thomas 
Rating:
4.0

Nothing!

MICHAEL HUNN 
Rating:
5.0

Customer did not leave a comment.

RYAN TYLER 
Rating:
5.0

Customer did not leave a comment.

VICENT WOFFORD 
Rating:
3.0

Only on a associate seemed to know what was going on, and she had to pretty much run everything, including four (4) different overlapping customers at the same time. The car hauler, though reliable and sturdy/safe, the right side stop/ signal light was out, and when we went to double check everything after loading up, we found one (1) of the safety chains had been drug on the ground before we picked it up, as the chain had been ground almost completely through one link, and including the grounded area, completely rusty.

JOHN RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

JOSHUA VIDA 
Rating:
2.0

I reserved blankets and a dolly along with a drop off location in OKC. When I got there the woman said nothing I needed was available (It was and I was able to get it) and also set up my drop off in yukon oklahoma (25 miles from where I was going) and told me there was not a single drop off location in all of oklahoma city.... I knew this was incorrect and asked her to call someone to make my location in oklahoma city and she told me no that I would need to call myself but her computer showed not one drop off in all of oklahoma city. Obviously I fixed that myself but horrible customer service

amy taylor 
Rating:
5.0

Customer did not leave a comment.

judy powers 
Rating:
5.0

Customer did not leave a comment.

beverly terrill 
Rating:
2.0

Evidently the drop off location “Sallisaw Check Cashing” did not have access to the contactless check-in photos that I had to take and upload to the UHaul system. She insisted that I had to fill the truck up with fuel upon returning. I spoke with her and told her that it had 5/8ths fuel in the tank when I pick the truck up. She would have known that if she had the rental pick up pic’s available. I did return the truck at just above the 1/2 tank thinking that was close enough but she charged me $16.00 to put 2 gallons of fuel. Petty to say the least.

Mike Hunn 
Rating:
5.0

Stay as you are

LEE PROCTOR 
Rating:
5.0

Does not need improvements he does an excellent job!!

DIANA ELROD 
Rating:
3.0

Confusing instructions for drop off address and place to park

Abbie Davis 
Rating:
5.0

Customer did not leave a comment.

John Blakey 
Rating:
2.0

I will never recommend them to anyone!!

Diana Elrod 
Rating:
5.0

Customer did not leave a comment.

JUSTIN CHOATE 
Rating:
3.0

No one was there to help me connect the trailer. No one checked the connections I made for safety. They did not sell or have any adapters to make the lights work with my vehicle and allowed me to drive away without working lights al all. Other times I have rented similar trailers at other locations, they were very concerned about safety concerns.

Michael Brown 
Rating:
4.0

Customer did not leave a comment.

RONNIE ALLEN 
Rating:
2.0

Hooking up to a trailer with no assistance was a nightmare, it would have been nice to have an employee of the business to direct me. I had no clue if my running lights or brake lights were working properly. There are things that take two people

angela Gray 
Rating:
3.0

Customer did not leave a comment.

Dang Tran 
Rating:
4.0

Customer did not leave a comment.

Micah Galloway 
Rating:
4.0

Make sure your units don’t leak.

russell clark 
Rating:
5.0

Customer did not leave a comment.

DIANA ELROD 
Rating:
5.0

Customer did not leave a comment.

Gordon Herndon 
Rating:
5.0

Customer did not leave a comment.

Opal Tilley 
Rating:
4.0

Customer did not leave a comment.

Anthony Yandell 
Rating:
5.0

Customer did not leave a comment.

Jonah Loera 
Rating:
5.0

Dropped off one way Uhaul here with no issues except the original place charged us twice and will not answer the phone to get it fixed!

DALTON TIPTON 
No reviews have been submitted for this location.

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