Customer Reviews for Rydbom Express Inc
(U-Haul Neighborhood Dealer)

1,780 reviews

2000 Vine St   Middletown, PA 17057

(717) 461-7199

Office Hours

  • Mon-Sun: 8 am–7 pm

Services at this Location:

Contact Us

(717) 461-7199

2000 Vine St
Middletown, PA 17057

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–7 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Please make sure turn signals are working properly before renting out. Otherwise was a easy pleasant experience.

Elizabeth Taynton 
Rating:
5.0

Nothing everything was perfect the best service I ever had at a u haul.

DANIEL SHANK 
Rating:
4.0

I rented a 10 ft truck and when I was loading it I noticed there was only a handhold on the right side of the truck bay. Since this truck does not have a loading ramp like the bigger trucks, the handholds are important. So why is not a handhold installed on the left side to make loading more smoothly. It would probably cost Uhaul all of $15. to install a handhold on the left side of the truck bay.

Thomas Petrisko 
Rating:
4.0

The truck I rented needed to be junked. It had over 120k miles and it showed it.

francisco hernandez 
Rating:
5.0

Customer did not leave a comment.

James Tetreault 
Rating:
5.0

Customer did not leave a comment.

Rebecca Pawlaski 
Rating:
5.0

Nothing, everything was ready, staff was friendly and helpful. Everything went smoothly.

Donald Sokalczuk 
Rating:
5.0

Good service I am satisfied

James Haynes 
Rating:
5.0

Pleasant staff who were very helpful. The process was quick and the truck was ready right away. The truck drove very nicely and was clean. It had with bug mirrors, lots of cab room and areas for cups and phones. If I need uhaul again, i will rent here.

Stephen Hall 
Rating:
5.0

Awesome customer service @ Middletown location! There was a lady and a guy whom were both very helpful and polite! I had a great experience! Thanks U-Haul !!!!!

Taylor Weedon 
Rating:
5.0

Excellent service had us in and out in about 15 minutes hopefully no one is moving anytime soon but if so definitely going here to rent a U-Haul plus it’s veteran owned I do believe so we most definitely should support… thanks again Frankie and Mary ann

Efrain Valentin 
Rating:
5.0

The equipment was clean and the staff was friendly and had the truck and all accessories ready for me at pickup. But I encountered an issue only a few miles from my home address. The 'check engine' and 'stabilitrak' came on. Was able to get the truck home. The next day (2/25) when I started the truck to return to the drop-off location, the 'check engine' light was out and I encountered no problems.

DUANE KELLEY 
Rating:
4.0

Customer did not leave a comment.

Andrew Esoldo 
Rating:
5.0

Customer did not leave a comment.

EDWARD GRIMM 
Rating:
4.0

It was a great experience

John Simkins 
Rating:
5.0

Customer did not leave a comment.

Dora Aipa 
Rating:
5.0

Customer did not leave a comment.

Gary Goodling 
Rating:
5.0

This is my preferred location to rent from U-Haul. The equipment is always clean and ready to go at pick up.

Bruce Garman 
Rating:
5.0

Everything was smooth and easy from pick up to drop off.

Harvey Stoudt 
Rating:
5.0

Customer did not leave a comment.

Carl Biter 
Rating:
5.0

We will definitely use your services again.

Glenn Kesselring 
Rating:
5.0

Customer did not leave a comment.

Gourav Agnihotri 
Rating:
4.0

Customer did not leave a comment.

Rodolfo Ezpinoza Herrera 
Rating:
5.0

Customer did not leave a comment.

Lynwood Stagg 
Rating:
5.0

Customer did not leave a comment.

Gwen Weaver 
Rating:
5.0

Customer did not leave a comment.

Rosa Edwards 
Rating:
3.0

Customer did not leave a comment.

Bradley Miller 
Rating:
5.0

Customer did not leave a comment.

Nick Budzyn 
Rating:
5.0

Customer did not leave a comment.

Nick Budzyn 
Rating:
5.0

Your staff is amazing. I'm bad with names but their is a young man there w red hair that was super awesome and lady that helped me was super awesome as well

Jennifer Brown 
Rating:
5.0

Customer did not leave a comment.

Nick Budzyn 
Rating:
4.0

Customer did not leave a comment.

Everett Hopper 
Rating:
5.0

Customer did not leave a comment.

Jose Torres 
Rating:
5.0

Customer did not leave a comment.

Nick Budzyn 
Rating:
5.0

Customer did not leave a comment.

Nick Budzyn 
Rating:
5.0

Customer did not leave a comment.

Nick Budzyn 
Rating:
5.0

Customer did not leave a comment.

Kirk Sponaugle 
Rating:
5.0

Customer did not leave a comment.

Brian Hawkins 
Rating:
5.0

Customer did not leave a comment.

Nick Budzyn 
Rating:
5.0

Customer did not leave a comment.

Nick Budzyn 
Rating:
5.0

Customer did not leave a comment.

Traci Bryan 
Rating:
5.0

The handhold on the back of the truck bay is only on the right side, I would highly recommend that a handhold be added to the left side of the truck bay for safety purposes.

Thomas Petrisko 
Rating:
5.0

Customer did not leave a comment.

Michael Swift 
Rating:
5.0

Customer did not leave a comment.

Davida Rios 
Rating:
5.0

Customer did not leave a comment.

John Servoss 
Rating:
2.0

I told the clerk that my drop off location was Palmyra and he didn't change it and I was charged 180.00 more.

Rebecca MARQUEZ 
Rating:
5.0

Customer did not leave a comment.

Debbie Sweikert 
Rating:
5.0

Customer did not leave a comment.

Brian Hawkins 
Rating:
4.0

The truck should have a hand grip on each side for entering or exiting the box. This would make it easier since the truck does not have a ramp.

Thomas Petrisko 
Rating:
5.0

Customer did not leave a comment.

Roxana Ploski 
Rating:
5.0

Already recommended this location to a friend. Will be using again in near future

Antonio Coach 
Rating:
5.0

Customer did not leave a comment.

Ron Louder 
Rating:
5.0

Customer did not leave a comment.

Kairalie santiago 
Rating:
5.0

Customer did not leave a comment.

charles kovacs 
Rating:
5.0

Customer did not leave a comment.

Deborah Schauer 
Rating:
2.0

Customer did not leave a comment.

Greg Rinier 
Rating:
5.0

Friendly service, clean truck

richard hoose 
Rating:
5.0

Customer did not leave a comment.

Douglas Evans 
Rating:
5.0

Customer did not leave a comment.

Karen Barnhart 
Rating:
5.0

The fastest and most efficient check-in and checkout experience at a Uhaul location I ever had.

David Osifat 
Rating:
5.0

Keep up great work

Mike Pistorio 
Rating:
5.0

When I called I was told no 10 ft Uhaul was available even though app said available. I reserved on app and everything was fine during pick up. Staff was polite and assume me that the size was enough for what it needed. Very pleased with this location

benard dow 
Rating:
5.0

None. They are the very best in the area!!!!

Robert Woronko 
Rating:
5.0

Customer did not leave a comment.

Michael Kirtland 
Rating:
5.0

Customer did not leave a comment.

Angela Yealy 
Rating:
5.0

Thank u it was great service

Mike Pistorio 
Rating:
5.0

Easy drop off

joyce neubaum 
Rating:
4.0

Drop off was a breeze since it was through a person. Would never opt for pickup or dropoff using the app.

Jonathan Lord 
Rating:
5.0

Customer did not leave a comment.

lynn kafka 
Rating:
5.0

Customer did not leave a comment.

Stephen Stoltz 
Rating:
5.0

Customer did not leave a comment.

Wade Glessner 
Rating:
5.0

Customer did not leave a comment.

Michael Kirtland 
Rating:
5.0

Customer did not leave a comment.

Anna Sechrist 
Rating:
4.0

I love u haul. After Hershey closed it’s nice to know I have another location to go to and the hours are better

Nancy Papachristou 
Rating:
5.0

Customer did not leave a comment.

Don Brenner 
Rating:
5.0

Great customer service. Thank you for being great employees n caring about your customers. Y'all r the best...

Cheri Dallas 
Rating:
5.0

Fast and easy!

Michael Random 
Rating:
5.0

Staff friendly and helpful. Rental very reasonably priced.

Drew Rusling 
Rating:
5.0

Was upset that I had to pay for 4 hours that I requested but only used 2 hours, less mileage.

Deasia Cleckner 
Rating:
5.0

Customer did not leave a comment.

KEVIN WIEST 
Rating:
4.0

Customer did not leave a comment.

Kirk Sponaugle 
Rating:
5.0

Customer did not leave a comment.

John Deremer III 
Rating:
4.0

Customer did not leave a comment.

Maria Monge 
Rating:
5.0

Customer did not leave a comment.

William Wells 
Rating:
5.0

The staff is always polite and friendly. Doug pays extra attention to the safely aspect of the trailer that I get. I appreciate that.

Nancy King 
Rating:
5.0

Nice customer service and very streamline service. In/out within minutes

Chris Bernola 
Rating:
5.0

The truck I had sounded like it was going to blow up. It was very loud. The staff was excellent and friendly. Very quick process to obtain keys and I love the easy access drop box.

Lashonta Johnson 
Rating:
5.0

Customer did not leave a comment.

Edward Brill 
Rating:
5.0

Thank you for not messing up my order. Every time I have used a subcontracted place in the past, they have completely messed up my order. This one was clean, kind, and had exactly what I reserved. Thank you dearly! I wi use you again.

Angela Folkenroth 
Rating:
5.0

The whole town lost power and you were still able to meet my needs in a crisis situation. Thank you to all. Above and beyond 5 stars.

Carol Merlo Knackstedt 
Rating:
5.0

Wonderful location to work with.

Melinda Gaspari 
Rating:
5.0

8/2023 Doug was OUTSTANDING and I would absolutely not hesitate to utilize this location in the future! Doug was very friendly and offered to help if I needed any driving tips with backing up/towing a Uhaul, as this was a first for me. Really great experience!

Margret Black 
Rating:
5.0

Customer did not leave a comment.

Naomi Wheeler 
Rating:
5.0

Customer did not leave a comment.

John Lanza 
Rating:
5.0

Customer did not leave a comment.

Patrick Barnes 
Rating:
4.0

These folks rock. I love that the policy is to bring the trucks back with a full tank, and ya' leave the lot with a full tank. Serious respect to this location between Hummelstown and Middletown.

Benjamin james 
Rating:
5.0

Customer did not leave a comment.

Bal Bhujel 
Rating:
5.0

Customer did not leave a comment.

Jonathan Heeler 
Rating:
5.0

Customer did not leave a comment.

Jeb Fugate 
Rating:
5.0

Always a great experience at this location.

Shelley Brown 
No reviews have been submitted for this location.

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