Everything was perfect
Joseph Casel
Customer Reviews for Rutlader Outpost
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
More trucks but great experience
Bud KargExcellent
Ben AlanizCustomer service was excellent. Efficient and friendly.
Tom CollinsFirst time renting and employees were very friendly and helpful.
Phillip HaightDid have an issue with one of the ramp pins (that hold the ramp closed) was misaligned so I had a hard time taking it out to let the ramp down then I could not get it back in to ensure the ramp was closed. I explained the situation to the location and they apologized and made sure to note the issue.
John KylenI love working with RUTLADER Uhaul. They are the best!!
Traci StoreyReally nothing. It was super easy.
Lance RosnerI would recommend to anyone renting a uhaul there to keep track of their own mileage because I'm sure I was overcharged but can't prove it because I didn't write down mileage and and what it said myself
tammy SiverinacVery pleasant, friendly and helpful staff. Was a great experience, and I would highly recommend renting from this location.
Timothy BauerI usually rent a towable. This time I actually rented a full-size truck and will always do it again
Timothy DuncanNothing they did a great job. I would definitely recommend them to all my friends.
Lisa LawInformative, polite, helpful.
Tracy EvansI've had iffy experiences with uhaul in the past but the woman who works at this location was so friendly and down to earth and not like fake customer service friendly she was genuine and helpful.
Jamilynn LescoNot nothing
Ralph MoweryVery friendly. And very cooperative with my fluctuating needs during my moving process!
Ellene WhitmoreKeep up the great customer service!!
Matthew LealThank you!
Daneil SwinneyI can't think of anything to improve upon. My experience with UHaul was absolutely excellent on all ends of my moving needs. Friendly, helpful staff. It is no wonder how and why UHaul has been in business for such a long time.
BOBBY YOUNGThanks for the survey!
Hyeon Morrowmore variety/selection of vehicles would have been nice but understandable because of the location and size.
Ryan WestThis location was great when I had to extend my rental to an additional day due to unforeseen circumstances. They were also great help with backing the trailer up upon return.I highly recommend them.
gayle whiteIncredibly easy return.
Jonathan HolbrookThis uhaul location is always friendly and fast! They have had what I need each and every time. Wonderful owner and staff and awesome parking lot. I highly recommend.
Matt KeenanStop charging outragous prices for one way trips
NOEL FLEMINGVery friendly and courteous service.
Donna PatonReally nice people.
John ThomasNothing
Gerald ChappellInform them about cruise control. The previous truck I rented did not have it and made for a very tiring trip. This one had CC which was great...
Douglas TimpeGreat customer service
WAYMON BLACKSHEARQuick service and friendly.
sherry bauthSecond U-Haul trailer rented through Rutlader Outpost and it's been a great experience both times!
Felicia MeyerNot a thing - Richard was extremely nice and personable and alot of help ! Talked to a couple other U haul dealers and not even close to being nice or helpful
Jami WescottNothing! Excellent experience and great communication!
Zachary FoxThe gentleman there was very friendly and helpful! Got me in and out of there super fast! I really appreciate all of his help and would refer this location to anyone! Great experience!
mandy cumptonAwesome service! Very happy!
Felicia MeyerRutlader picked up U-Haul was awesome
Don LudlumTruck pulls to the right and sounds like it has a bad bearing
Marvin KrekelVery helpful and friendly people at the Rutlader rental location, could not be better.
Steven PhillipsVery helpful, knowledgeable and friendly service.
John WardVery professional and courteous service!
Harold DavisNothing
Skipper AntleyGreat service!
Brenda MuncyNo improvement needed
Monique Whiteno improvements - very happy!
Sherry DeanEverything went smoothly from pickup to drop off!
nancy croucherOnly complaint is that no Jack is not available to take trailer off hitch. Very heavy
Jack KimlinWe experienced Exceptional customer service at this location. Friendly and knowledgeable about their service.
Michael WisdomFriendly knowledgeable staff!
Scot SchoorVery friendly, clean, helpful. Best renting experience possible.
valerie martinNot a thing! Great customer service, great experience
Gina Law