Customer Reviews for Rutlader Outpost
(U-Haul Neighborhood Dealer)

204 reviews

33565 Metcalf Rd   Louisburg, KS 66053

(913) 837-2240

Office Hours

  • Mon-Sun: 10 am–5 pm

Services at this Location:

Contact Us

(913) 837-2240

33565 Metcalf Rd
Louisburg, KS 66053

Services at this Location:

Office Hours

  • Mon-Sun: 10 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was perfect

Joseph Casel 
Rating:
5.0

More trucks but great experience

Bud Karg 
Rating:
5.0

Excellent

Ben Alaniz 
Rating:
5.0

Customer service was excellent. Efficient and friendly.

Tom Collins 
Rating:
5.0

First time renting and employees were very friendly and helpful.

Phillip Haight 
Rating:
4.0

Did have an issue with one of the ramp pins (that hold the ramp closed) was misaligned so I had a hard time taking it out to let the ramp down then I could not get it back in to ensure the ramp was closed. I explained the situation to the location and they apologized and made sure to note the issue.

John Kylen 
Rating:
5.0

I love working with RUTLADER Uhaul. They are the best!!

Traci Storey 
Rating:
5.0

Really nothing. It was super easy.

Lance Rosner 
Rating:
5.0

Customer did not leave a comment.

TOM SUZANNE GLADDEN 
Rating:
5.0

Customer did not leave a comment.

Christopher Fouts 
Rating:
5.0

Customer did not leave a comment.

Hunter Rush 
Rating:
3.0

Customer did not leave a comment.

Darrell Henke 
Rating:
5.0

Customer did not leave a comment.

mike tunnicliff 
Rating:
3.0

I would recommend to anyone renting a uhaul there to keep track of their own mileage because I'm sure I was overcharged but can't prove it because I didn't write down mileage and and what it said myself

tammy Siverinac 
Rating:
5.0

Customer did not leave a comment.

Louis Purvis 
Rating:
4.0

Customer did not leave a comment.

Matt Fleming 
Rating:
5.0

Customer did not leave a comment.

bob mcguire 
Rating:
5.0

Very pleasant, friendly and helpful staff. Was a great experience, and I would highly recommend renting from this location.

Timothy Bauer 
Rating:
5.0

Customer did not leave a comment.

benjamin ziegler 
Rating:
5.0

Customer did not leave a comment.

David Luther 
Rating:
5.0

Customer did not leave a comment.

Kurt Clark 
Rating:
4.0

Customer did not leave a comment.

Madison Wheeler 
Rating:
5.0

I usually rent a towable. This time I actually rented a full-size truck and will always do it again

Timothy Duncan 
Rating:
5.0

Nothing they did a great job. I would definitely recommend them to all my friends.

Lisa Law 
Rating:
5.0

Customer did not leave a comment.

Ronnie R Banks 
Rating:
5.0

Customer did not leave a comment.

verna napier 
Rating:
5.0

Customer did not leave a comment.

Steven Phillips 
Rating:
5.0

Customer did not leave a comment.

Joshua Cecil 
Rating:
5.0

Informative, polite, helpful.

Tracy Evans 
Rating:
5.0

I've had iffy experiences with uhaul in the past but the woman who works at this location was so friendly and down to earth and not like fake customer service friendly she was genuine and helpful.

Jamilynn Lesco 
Rating:
5.0

Not nothing

Ralph Mowery 
Rating:
5.0

Very friendly. And very cooperative with my fluctuating needs during my moving process!

Ellene Whitmore 
Rating:
5.0

Customer did not leave a comment.

Lisa Hilf 
Rating:
5.0

Keep up the great customer service!!

Matthew Leal 
Rating:
5.0

Thank you!

Daneil Swinney 
Rating:
5.0

Customer did not leave a comment.

David Jarrett 
Rating:
5.0

I can't think of anything to improve upon. My experience with UHaul was absolutely excellent on all ends of my moving needs. Friendly, helpful staff. It is no wonder how and why UHaul has been in business for such a long time.

BOBBY YOUNG 
Rating:
5.0

Thanks for the survey!

Hyeon Morrow 
Rating:
5.0

Customer did not leave a comment.

Eric Black 
Rating:
5.0

Customer did not leave a comment.

Joseph Casel 
Rating:
5.0

Customer did not leave a comment.

Jacob Mills 
Rating:
5.0

more variety/selection of vehicles would have been nice but understandable because of the location and size.

Ryan West 
Rating:
5.0

This location was great when I had to extend my rental to an additional day due to unforeseen circumstances. They were also great help with backing the trailer up upon return.I highly recommend them.

gayle white 
Rating:
5.0

Customer did not leave a comment.

John Barker 
Rating:
5.0

Incredibly easy return.

Jonathan Holbrook 
Rating:
5.0

Customer did not leave a comment.

Mark Zinn 
Rating:
5.0

This uhaul location is always friendly and fast! They have had what I need each and every time. Wonderful owner and staff and awesome parking lot. I highly recommend.

Matt Keenan 
Rating:
3.0

Stop charging outragous prices for one way trips

NOEL FLEMING 
Rating:
5.0

Very friendly and courteous service.

Donna Paton 
Rating:
5.0

Really nice people.

John Thomas 
Rating:
5.0

Nothing

Gerald Chappell 
Rating:
5.0

Inform them about cruise control. The previous truck I rented did not have it and made for a very tiring trip. This one had CC which was great...

Douglas Timpe 
Rating:
5.0

Customer did not leave a comment.

Cynthia Hileman 
Rating:
5.0

Great customer service

WAYMON BLACKSHEAR 
Rating:
5.0

Customer did not leave a comment.

Connie Bloodgood 
Rating:
5.0

Quick service and friendly.

sherry bauth 
Rating:
5.0

Second U-Haul trailer rented through Rutlader Outpost and it's been a great experience both times!

Felicia Meyer 
Rating:
5.0

Not a thing - Richard was extremely nice and personable and alot of help ! Talked to a couple other U haul dealers and not even close to being nice or helpful

Jami Wescott 
Rating:
3.0

Customer did not leave a comment.

Trent Harrison 
Rating:
5.0

Nothing! Excellent experience and great communication!

Zachary Fox 
Rating:
5.0

Customer did not leave a comment.

Kenya Roberts 
Rating:
5.0

Customer did not leave a comment.

David Robertson 
Rating:
5.0

Customer did not leave a comment.

Josephine Calamaio 
Rating:
5.0

The gentleman there was very friendly and helpful! Got me in and out of there super fast! I really appreciate all of his help and would refer this location to anyone! Great experience!

mandy cumpton 
Rating:
5.0

Customer did not leave a comment.

Sandy Chamberlain 
Rating:
5.0

Customer did not leave a comment.

Jeff Dorsett 
Rating:
5.0

Customer did not leave a comment.

matthew kafka 
Rating:
5.0

Customer did not leave a comment.

Jeff Davis 
Rating:
5.0

Awesome service! Very happy!

Felicia Meyer 
Rating:
5.0

Customer did not leave a comment.

Sandy Chamberlain 
Rating:
5.0

Rutlader picked up U-Haul was awesome

Don Ludlum 
Rating:
5.0

Customer did not leave a comment.

Darla Hudson 
Rating:
5.0

Customer did not leave a comment.

Roger Johnson 
Rating:
5.0

Truck pulls to the right and sounds like it has a bad bearing

Marvin Krekel 
Rating:
5.0

Very helpful and friendly people at the Rutlader rental location, could not be better.

Steven Phillips 
Rating:
5.0

Very helpful, knowledgeable and friendly service.

John Ward 
Rating:
5.0

Very professional and courteous service!

Harold Davis 
Rating:
5.0

Nothing

Skipper Antley 
Rating:
5.0

Great service!

Brenda Muncy 
Rating:
5.0

Customer did not leave a comment.

Tracy Cottner 
Rating:
5.0

Customer did not leave a comment.

Patrick Wynne 
Rating:
5.0

Customer did not leave a comment.

PAUL DIEHL 
Rating:
5.0

No improvement needed

Monique White 
Rating:
5.0

Customer did not leave a comment.

Darla Hudson 
Rating:
5.0

no improvements - very happy!

Sherry Dean 
Rating:
4.0

Customer did not leave a comment.

Ross Gray 
Rating:
5.0

Everything went smoothly from pickup to drop off!

nancy croucher 
Rating:
5.0

Customer did not leave a comment.

Michael Collette 
Rating:
5.0

Customer did not leave a comment.

Olivia Osborn 
Rating:
5.0

Only complaint is that no Jack is not available to take trailer off hitch. Very heavy

Jack Kimlin 
Rating:
5.0

We experienced Exceptional customer service at this location. Friendly and knowledgeable about their service.

Michael Wisdom 
Rating:
5.0

Customer did not leave a comment.

Daniel Buchman 
Rating:
5.0

Friendly knowledgeable staff!

Scot Schoor 
Rating:
5.0

Very friendly, clean, helpful. Best renting experience possible.

valerie martin 
Rating:
5.0

Not a thing! Great customer service, great experience

Gina Law 
Rating:
5.0

Customer did not leave a comment.

Daniel Gazzano 
Rating:
5.0

Customer did not leave a comment.

Monique White 
Rating:
5.0

Customer did not leave a comment.

Nathan Glessner 
Rating:
5.0

Customer did not leave a comment.

David Robertson 
Rating:
5.0

Customer did not leave a comment.

Thomas Kinsman 
No reviews have been submitted for this location.

Additional Services at this Location

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