Customer Reviews for Robert & Bevs Truck Accessory Center
(U-Haul Neighborhood Dealer)

404 reviews

1194 Wayne Ave   Indiana, PA 15701

(724) 349-4071

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(724) 349-4071

1194 Wayne Ave
Indiana, PA 15701

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

No one around and not very inviting. No directions on where to put the trailer. We called your 800 number. They were fine. But it would be nice if someone was available to assist if needed.

travis freireich 
Rating:
5.0

Customer did not leave a comment.

John Myers 
Rating:
5.0

The truck was dirty in the back when we picked it up. Dirt all over the floor, cigarette buds. It was not swept before we took it.

Monica Wilden 
Rating:
5.0

Customer did not leave a comment.

Jeff Geesey 
Rating:
5.0

Robert and Bevs is fantastic. UHaul on the other hand not so much. Your app is atrocious and faulty. Customer service is slow and has an attitude problem. 10/10 hope I never need your services again.

Nathan Martin 
Rating:
5.0

Customer did not leave a comment.

SERENA WEIDNER 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY SHEARER 
Rating:
2.0

Truck was filthy when I picked it up. Windshield was dirty. Mud in the cab. I had to sweep out the cargo box before I could use it. Then I got charged the cleaning fee.

Michael Schmidt 
Rating:
5.0

Dropped off the truck after hours and did not have any issues.

Mark Klingensmith 
Rating:
5.0

Customer did not leave a comment.

MARK STRITTMATTER 
Rating:
4.0

All was excellent, I don't think you can improve it

RONALD FALLARA 
Rating:
5.0

Customer did not leave a comment.

lora mckendrick 
Rating:
5.0

Customer did not leave a comment.

william miller 
Rating:
5.0

Customer did not leave a comment.

Ronald Lahman 
Rating:
5.0

Customer did not leave a comment.

Carolyn Roberts 
Rating:
5.0

Our truck’s battery died and we had to wait almost 2 hours for U-Haul’s roadside assistance to jump us. Thank God we were parked in the driveway of our new home and could wait inside as it was only 35 degrees! I’m just wondering if these trucks are regularly maintained/ checked out before they’re released. Our had 147K miles on it.

Kieth Hilliard 
Rating:
5.0

Manager was very polite

Brian Davenport 
Rating:
5.0

Couldn’t think of anything. Fast courteous service

Rob Scott 
Rating:
3.0

Customer did not leave a comment.

Judy Knox 
Rating:
5.0

Customer did not leave a comment.

David Lang 
Rating:
5.0

Customer did not leave a comment.

Christina Louise Bennike 
Rating:
5.0

Customer did not leave a comment.

Rick Haislip 
Rating:
5.0

Very friendly and helpful staff. Easy, convenient in and out

Dennis ANGEL 
Rating:
5.0

Customer did not leave a comment.

Matthew Mann 
Rating:
5.0

Customer service was top notch. Get people to do business with.

Kevin Engel 
Rating:
4.0

I rent a truck from Uhaul at least once a year for several days. Uhaul should make it mandatory that the windshield is cleaned. The inside of the windshield (every time) was very dirty from people vaping and smoking in the truck. This made driving at night difficult. The trucks all smell like a smoky bar room. Other than that the truck performed as expected. This stuff should be common sense.

Frank D Romani 
Rating:
4.0

Customer did not leave a comment.

leah Mcandrews 
Rating:
5.0

This location is top notch. Could not have had a better experience.

anthony delpra 
Rating:
5.0

Customer did not leave a comment.

Amanda Shumate 
Rating:
5.0

I am a repeat customer of this business and would highly recommend it!

GREGORY DAVIS 
Rating:
5.0

Customer did not leave a comment.

Kurt Fay 
Rating:
5.0

Customer did not leave a comment.

Maricel Loureiro 
Rating:
5.0

Customer did not leave a comment.

Vincent Carrozza 
Rating:
5.0

Customer did not leave a comment.

Vincent Carrozza 
Rating:
5.0

Customer did not leave a comment.

John Young 
Rating:
5.0

When I set up this reservation I chose Aamco Transmission to return trailer to but when we got there, they were CLOSED for vacation! This drop off location should have been listed as unavailable. We were in a city that we know nothing about and this was very stressful. Luckily, no thanks to UHaul,s eternal hold time, we were able to find another place who helped us.

Donna Thompson 
Rating:
3.0

Trailer had rusted lugs on wheels which havent been serviced in a long while. The latch on back was rusted everywhere, tires didnt have much tread on them. Robber safety latches on breakaway chains were dry rotted, unusable. Ive owned trailers before, yours didnt handle well even while pulling w a v8 engine. You need better trailers, period. I travelled 300 miles towing it, and was worried the whole time it was gonna blow a wheel bearing, also no spare tire or jack. Not acceptable.

edward jones 
Rating:
5.0

Customer did not leave a comment.

Eric Rubenstein 
Rating:
5.0

Customer did not leave a comment.

LUKE BERNARD 
Rating:
5.0

Customer did not leave a comment.

Andrew Cash 
Rating:
5.0

Customer did not leave a comment.

Vincent Carrozza 
Rating:
5.0

Customer did not leave a comment.

Larry Debar 
Rating:
5.0

Customer did not leave a comment.

Caleb Sarmery 
Rating:
5.0

Customer did not leave a comment.

GREGORY DAVIS 
Rating:
5.0

Customer did not leave a comment.

Amy Fishel 
Rating:
5.0

Customer did not leave a comment.

Al Fisher 
Rating:
5.0

From renting the truck to its return, the whole process was easy and efficient. The truck was ideal, and the staff were very pleasant. I would absolutely rent from them again.

Sean McDaniel 
Rating:
5.0

Customer did not leave a comment.

Mark Grant 
Rating:
5.0

Customer did not leave a comment.

Ivan Porter 
Rating:
5.0

Customer did not leave a comment.

Cybil Peoples 
Rating:
5.0

Customer did not leave a comment.

Dale Counihan 
Rating:
5.0

Customer did not leave a comment.

walter cawley 
Rating:
3.0

Customer did not leave a comment.

Dennis Shulick 
Rating:
5.0

Customer did not leave a comment.

Ivan Porter 
Rating:
5.0

The drop off via app when the location was closed was awesome. Thank you!!

Lindsay Elliott 
Rating:
3.0

Customer did not leave a comment.

Ronald Walters 
Rating:
5.0

Customer did not leave a comment.

Wayne Hinkle 
Rating:
5.0

Customer did not leave a comment.

Robert Shearer 
Rating:
5.0

Customer did not leave a comment.

Donna Colliluori 
Rating:
5.0

Customer did not leave a comment.

Kayla Trent 
Rating:
5.0

Very friendly and helpful

Melissa Ernst 
Rating:
5.0

Customer did not leave a comment.

Paul Masterson 
Rating:
4.0

Your trailer I used was horrible but I guess we cannot rate your junk

daniel mcleod 
Rating:
5.0

Customer did not leave a comment.

Regina Clarke 
Rating:
5.0

Customer did not leave a comment.

John Hauck 
Rating:
5.0

Customer did not leave a comment.

KENNETH BILBY 
Rating:
5.0

Easy and convenient, the guys at Robert & Bevs got me on my way within 5 min.

Mark Bowser 
Rating:
5.0

Customer did not leave a comment.

Mike Charnego 
Rating:
5.0

Customer did not leave a comment.

Brian Schreyer 
Rating:
5.0

Customer did not leave a comment.

Patricia Powley 
Rating:
5.0

Friendly staff!

Ronald Orr 
Rating:
5.0

Many uhaul locations aren't open on Saturdays.....many emploed people have to move on weekends. Luckily we found the above business was open Saturday til noon.

Todd bines 
Rating:
5.0

Customer did not leave a comment.

Stephen Montgomery 
Rating:
5.0

One of the ratchet tie downs was worn out and needed replaced. Should have been replaced before I rented it. Was difficult to operate Thought would have to cut strap to get it off.

WES JOHNSON 
Rating:
5.0

Drop off after hours was a breeze!

Carl Stevens 
Rating:
5.0

Customer did not leave a comment.

John Morris 
Rating:
5.0

Customer did not leave a comment.

Sarah Criswell 
Rating:
4.0

Customer did not leave a comment.

Barbara Beatty 
Rating:
5.0

Customer did not leave a comment.

Gretchen Bartos 
Rating:
4.0

Customer did not leave a comment.

Amanda Dunmire 
Rating:
5.0

Customer did not leave a comment.

DALE COUNIHAN 
Rating:
5.0

Customer did not leave a comment.

John Hauck 
Rating:
5.0

Great Service. Everything went smooth

Daniel McCombie 
Rating:
5.0

Customer did not leave a comment.

michelle kishlock 
Rating:
5.0

Customer did not leave a comment.

Rich Lack 
Rating:
3.0

Large outside, easy to navigate. Very muddy ground. Didn't go inside after hours check in, very simple.

Shauna Bedillion 
Rating:
5.0

Drop off location in NJ never closed out the contract Rented from Robert & Bev in the morning & dropped off the same night in NJ Been a week - called several times & sent text messages as welll - no response

Rich Lack 
Rating:
5.0

This location was great! The other location where I was sent first, and couldn’t complete the rental was a pain. Thank you uhaul for working with me to get the trailer when I needed it.

MATTHEW SCOTT 
Rating:
5.0

Customer did not leave a comment.

Rich Lack 
Rating:
5.0

the owners were awesome

Rose Patterson 
Rating:
5.0

Customer did not leave a comment.

Jeffory Brown 
Rating:
5.0

Customer did not leave a comment.

Daniel Heckert 
Rating:
5.0

Customer did not leave a comment.

Jim Doyle 
Rating:
1.0

Customer did not leave a comment.

William Willson 
Rating:
5.0

Customer did not leave a comment.

JAMIE PEDERSON 
Rating:
5.0

Customer did not leave a comment.

Lindsey Katula 
Rating:
4.0

Customer did not leave a comment.

carla harvey 
Rating:
1.0

Truck cab and box we're not swept out visible debris on the floors. The dirt part wouldn't be that big of an issue if you didn't have stickers threatening to charge me if I didn't do it and the last person obviously didn't clean up after themselves nor did U haul before renting it to me. I made sure it was swept out cab and box. Truck cab could have been Lysol sprayed or something. it smelled really bad like cigarette smoke. I was a smoker so I know how hard that smell is to completely eliminate and if I was moving and still a smoker I would like to be able to smoke in the vehicle but you at least could have tried to neutralize the smell for the non-smokers. Fortunately I took pictures of the truck the gas gauge and the mileage before and after. it turned out that the gas gauge was quite a bit off compared to what my contract reflected. I only put 13 miles on the truck for a local in town move my contract had half a tank on the contract but I started out with about a quarter tank less than that. Obviously I can't use that much gas in 13 miles. I informed the company of this error and fortunately this did not become an issue at drop off. MPG on that particular truck is about 18 miles to the gallon so I didn't even use a full gallon. The gas gauge didn't even really move. Everything was easily resolved and nothing really was that big of a deal until the end when I looked up and saw the Trump paraphernalia and realized I unknowingly supported a bad company. I don't know where U-Haul stands on reality and Trump terrorists but I do not support mentally ill not jobs. And will not return to that location to rent a U-Haul or to that company for any other reason. My next move if worse came to worse I would move by pickup truck before ever going back there again it will take 10 times longer but in no way will I support terrorist. You may feel that is a strong point but we've all seen enough to know that our future is at stake and we all have to live with our decisions and the normal people have to live in reality which eventually will work itself out. Feel free to contact me if you need further information. PS I probably rented about 30 U-Hauls since I started driving there are other options but I've always used you. Somehow I always get the job to move a friend or family member.

Robert Schreckengost 
Rating:
5.0

Customer did not leave a comment.

LAWARENCE DiVINE 
Rating:
5.0

Customer did not leave a comment.

Patricia Powley 
No reviews have been submitted for this location.

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