Customer Reviews for Sage Equipment
(U-Haul Neighborhood Dealer)

136 reviews

601 E Antler Ave Ste 131   Redmond, OR 97756

(541) 516-1131

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–3 pm
  • Sun: 10 am–3 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(541) 516-1131

601 E Antler Ave Ste 131
Redmond, OR 97756

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–3 pm
  • Sun: 10 am–3 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Very convenient! Clean and easy to locate. Using the U-Haul app helped make the return simple after business hours.

Abigail Cote 
Rating:
5.0

Staff was helpful and efficient.

Jon Hillen 
Rating:
4.0

Customer did not leave a comment.

Daniel Lopez 
Rating:
5.0

This was the easiest part of the trip. The guy was super helpful. It looked like a u-haul place. Would easily rent or recommend this location.

Mark Weaver 
Rating:
1.0

When I arranged for the trailer I told the woman that I was going to Bend OR. She implied that I needed to return the trailer in Redmond OR. The return location was an hour out of my way and I passed other U-Haul locations on the way!!!! Then, in Redmond the place was deserted and we had to go to the website and upload pictures of the trailer in an abandoned parking lot with one bar of reception! I really feel like that woman lied to me in order to have me reposition the trailer to suit the company. Talk about poor customer service!!!

Kevin Martin 
Rating:
5.0

Customer did not leave a comment.

Kirk Mansberger 
Rating:
5.0

We were a last minute rental and everyone, from the call center to the pick up location, hustled to make sure we had what we needed . Drop off was super easy too. Thank you!

Jessica Bollinger 
Rating:
5.0

Great Service. Katie was great. Thank you.

Sarah Delanty 
Rating:
5.0

Customer did not leave a comment.

Roberta Foliart 
Rating:
3.0

Better customer service. Your U hall app is garbage. Not user friendly. Plus the app crashed constantly. To the point we I couldn't even go through the checkout process successfully.

Joseph Jarvis 
Rating:
5.0

Customer did not leave a comment.

Erin Burckhard 
Rating:
5.0

Customer did not leave a comment.

Andrew Peterson 
Rating:
5.0

This location continues to be the epitome or courtesy, competence, and customer service.

LEE DAVIS 
Rating:
4.0

Very helpful

Robert Craig 
Rating:
5.0

Friendly helpful A guy hooked up the tow dolly.

corey helyer 
Rating:
5.0

The staff were friendly and helpful. Really nice folks. This was by far my best u-haul experience.

Lee Davis 
Rating:
5.0

Customer did not leave a comment.

Ted Fizer 
Rating:
5.0

This was an excellent option to move our small amount of stuff from Texas to Oregon. It was a small assisted living apartment move and the Ubox was just right to get the job done. Website, staff on the phone, and staff at the destination location were all great!

Clay Eppler 
Rating:
4.0

The person who helped us with check out and check in was awesome. Great experience, thank you!

Troy Kidd 
Rating:
5.0

Very happy with my experience John Harm

John Harm 
Rating:
5.0

everyone was kind and friendly.

Norm Orio 
Rating:
5.0

Nothing... Yes you are a facility has been the best one to have ever visited and if you look at my history with U-Haul I've used them probably 10 times in the last 10 years or less. When I get there my truck is ready right out front, not among others which I have to go and try to fish out. I'm moving from Redmond to Bend shortly but I will definitely use this location if I ever need to use a truck, Even though I live in Bend. Best facility ever 10 stars if I could!

Ronald Reed 
Rating:
5.0

Not much, everything was handled smoothly.

FRANK BORG 
Rating:
5.0

Katie and her staff are amazing. Thank you a thousand times.

MARTIN DEWAYNE HARRISON 
Rating:
5.0

Customer did not leave a comment.

Klaasjan Tukker 
Rating:
5.0

Customer did not leave a comment.

Tonda Collier 
Rating:
5.0

Super easy to drop off here. The person who checked me in was fantastic. Very friendly and enthusiastically listened to my stories about driving the big truck.

Seth Gross 
Rating:
5.0

Customer did not leave a comment.

gary andersen 
Rating:
5.0

Treated me absolutely great.

DENNIS RANDALL 
Rating:
5.0

The products are good and reliable. The location is super convenient. The people are excellent—second to none. I will return for all my hauling needs.

eli warren 
Rating:
4.0

I told the attendant of the water issue on the flooring.

KENNETH TIBBETS 
Rating:
3.0

Customer did not leave a comment.

Dennis Broderick 
Rating:
5.0

Kyle, the young man that checked the equipment back in was awesome. We actually left a very important item in the truck. He was very prompt to let us know. He promised to keep this item safe and warm, gave us his cell number if we needed the item sooner, as the next day they were closed, (new year day). This item was my Mother (her ashes). Thank you Kyle, kind people is what the world needs more of! Best

Kim Rasmusen 
Rating:
5.0

Customer did not leave a comment.

MICHAEL SHIRLEY 
Rating:
5.0

The staff here were quite professional, appreciative and we were impressed.

HENRY GEORGE MC DONNELL 
Rating:
3.0

Random fees added at the end. Won’t respond.

Justin Miller 
Rating:
5.0

Thank you

Sherrie Dobyns 
Rating:
4.0

Customer did not leave a comment.

Bill doms 
Rating:
5.0

Awesome experience I will definitely be spreading the word!

Joe Hawkins 
Rating:
4.0

Customer did not leave a comment.

Mitch Krabes 
Rating:
5.0

Keep up the good work 👍👍👍

DALE R VINSON 
Rating:
4.0

First off I reserved at Polar Bear in Redmond, got there and they didn't have the trailer, had to go to Sage and do new rental. I returned the trailer the next morning in less than 24 hours but was charged for 2 days?

Steve Crawford 
Rating:
4.0

Our move took longer than expected and we were not able to turn our truck in until the next morning. Grateful that they understood the stress of moving, and thankful I was not charged another rental day.

Jeff whitney 
Rating:
5.0

Very friendly and helpful. Somewhat difficult to find, but worth the effort and once you know, you know forever.

TERRY IVERSON 
Rating:
5.0

Customer did not leave a comment.

TED Brown 
Rating:
5.0

Excellent service and customer support. I was very satisfied with the service I received and will give this UHaul a thumbs up for services well done.

Lyle Christenson 
Rating:
2.0

Customer did not leave a comment.

rafael jacuinde 
Rating:
5.0

Kelly and Kyle were stars. Professional, polite and friendly. Highly recommended probably the finest U-haul facility I have ever used.

MARTIN DEWAYNE HARRISON 
Rating:
5.0

They did all the work for me, easy peasy

Kim Rasmusen 
Rating:
5.0

Very friendly and helpful. I was very impressed with the service I received and I also appreciated how he helped me save money by giving me advice on what supplies were truly needed and which ones I could get by not needing. Excellent service !

Charles Reynolds 
Rating:
5.0

Customer did not leave a comment.

Ian Hanks 
Rating:
4.0

Keep doing what you’re doing

Steven Bessey 
Rating:
5.0

Katie was great.

AMIR RAZZAGHI ARDEHAEI 
Rating:
5.0

All Around Awesome

Lorraine Crockford 
Rating:
5.0

The guy is super nice and very professional.

Tranette Hepburn 
Rating:
5.0

Katie was very nice and helpful, great person to deal with.

teresa legrif 
Rating:
4.0

I was very impressed with the drivers care in placing the boxes and picking them up and also very impressed with the Oregon coordinators.

Jim Connor 
Rating:
5.0

Customer did not leave a comment.

Luis Harrison 
Rating:
5.0

no one was there 10: AM

RON WEIBEL 
Rating:
5.0

Really disappointed when the price went up 300 dollars from when I stopped by initially to ask about the workings of the U Box and when I went back 5 days later to make the reservation. I thought that sucked...

Jeffrey Walton 
Rating:
5.0

They were exceptionally helpful and nice to deal with at all times.

Traci Hartley 
Rating:
5.0

Customer did not leave a comment.

Danielle Driscoll 
Rating:
5.0

I can think of anything else to improve your business. 😊👍

wade bergeson 
Rating:
5.0

Customer did not leave a comment.

William Eads 
Rating:
4.0

Customer did not leave a comment.

BRITTANY HILLS 
Rating:
5.0

Customer did not leave a comment.

Deborah Gaynor 
Rating:
4.0

I’d just say make the entrance more clear. We knew we were at the right place because of the uhaul signs and trucks but once we pulled into the driveway there was a no entry beyond this point sign even though beyond that point is where we needed to go to get to the lockbox and uhaul truck.

Deborah Andrews 
Rating:
3.0

Customer did not leave a comment.

Randy King 
Rating:
5.0

Best customer service!

anna bothum 
Rating:
5.0

Very nice place! The lady that worked there was very helpful and actually helped my husband unhook the trailer from our GMC Yukon. Amazing Customer Service!

Maarten Leunen 
Rating:
5.0

We were very happy with the process of renting containers for 5 months, having containers shipped from California to Oregon, and everything along the way. Staff were friendly and helpful and a special shout out to Katy in Redmond for helping us navigate through some things.

Tom Gilman 
Rating:
5.0

Cleanest U-Haul I have ever rented.

Doug Patton 
Rating:
5.0

Customer did not leave a comment.

Barbara McEntee 
Rating:
5.0

Customer did not leave a comment.

Joseph Dockins 
Rating:
5.0

Customer did not leave a comment.

Pam Bigoni 
Rating:
3.0

Customer did not leave a comment.

Michael Bell 
Rating:
5.0

Customer did not leave a comment.

Andrew Peterson 
Rating:
5.0

Customer did not leave a comment.

Brian Peterson 
Rating:
5.0

Friendly, fast and efficient. Highly recommend this location. Thank goodness we no longer have to deal with that self storage place off of 25th Place. Thank you U HAUL!

Donald Veverka 
Rating:
5.0

Very friendly and very nice

Marcea Lemons 
Rating:
5.0

I have rented three times and will be renting a 26foot truck again to complete moving to a new house. Sage Equipment is very efficient and courteous and mad the experience very professional and pleasant.

William Opie 
Rating:
3.0

Customer did not leave a comment.

Larry Krauser 
Rating:
5.0

Went to the U-Haul on sixth Street had equipment problems and they did not want to help me with another vehicle or solution called The U-Haul on antler and they were going to close in 10 minutes. They waited for me and helped me with the reservation and did not rush and were very courteous. I will recommend them to all my friends and also tell them not to use the U-Haul on six Street in Redmond, I think it’s the polar bear one with shell gas station there

KEITH STEWART 
Rating:
5.0

Great service

KEVIN OWEN 
Rating:
4.0

Customer did not leave a comment.

Dan King 
Rating:
5.0

Not happy with the delivery charge from Redmond to our house...in negotiations about this.

Rating:
5.0

Customer did not leave a comment.

BOB PICKETT 
Rating:
5.0

Customer did not leave a comment.

Sally Krauser 
Rating:
4.0

Customer did not leave a comment.

Craig Downie 
Rating:
5.0

Customer did not leave a comment.

Don Patterson 
Rating:
5.0

Thank you so much. Would love to purchase a bike trailer like that. Thanks again!!

Steve Robinson 
Rating:
4.0

Customer did not leave a comment.

Greg Turner 
Rating:
3.0

Customer did not leave a comment.

Esther Stackhouse 
Rating:
5.0

Customer did not leave a comment.

Paisley Case 
Rating:
4.0

Only went here because original drop off said they had no room for truck. Wasn’t very pleased

David Smirl 
Rating:
4.0

Customer did not leave a comment.

Dave McCann 
Rating:
5.0

Customer did not leave a comment.

Neil Blanchard 
Rating:
5.0

Super helpful! The man who was there was very kind and helpful.

RACHEL Curtiss 
Rating:
5.0

Customer did not leave a comment.

doyle opie 
Rating:
5.0

The location was fine I was uncomfortable with dropping off with just a key drop.

vicki bonagofski 
No reviews have been submitted for this location.

Additional Services at this Location

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  • U-Box® Containers

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