Customer Reviews for Ricke Service Hardware
(U-Haul Neighborhood Dealer)

105 reviews

412 N Iliff St   Medicine Lodge, KS 67104

(620) 886-3580

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/2/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/13/2024: Closed
  • 4/20/2024: Closed
  • 4/27/2024: Closed
  • 6/8/2024: Closed
  • 8/2/2024: Closed
  • 8/3/2024: Closed
  • 8/4/2024: Closed
  • 8/5/2024: Closed
  • 8/6/2024: Closed
  • 8/7/2024: Closed
  • 8/8/2024: Closed
  • 8/9/2024: Closed
  • 8/10/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(620) 886-3580

412 N Iliff St
Medicine Lodge, KS 67104

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/2/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/13/2024: Closed
  • 4/20/2024: Closed
  • 4/27/2024: Closed
  • 6/8/2024: Closed
  • 8/2/2024: Closed
  • 8/3/2024: Closed
  • 8/4/2024: Closed
  • 8/5/2024: Closed
  • 8/6/2024: Closed
  • 8/7/2024: Closed
  • 8/8/2024: Closed
  • 8/9/2024: Closed
  • 8/10/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

They were great. There's a whole experience very easy and simple and stress-free. We'll definitely be renting again.

Jay Harris 
Rating:
5.0

Customer did not leave a comment.

Shad Anderson 
Rating:
5.0

Customer did not leave a comment.

mike stull 
Rating:
5.0

It was a fast and easy drop off process. Eddie greeted me with a smile.

Jesse Soto 
Rating:
5.0

My experience was amazing! Always very pleased doing business with Stacie Doherty and Ricke Service.

Jodi Swayden 
Rating:
5.0

Customer did not leave a comment.

Dell Winborne 
Rating:
5.0

Great location in/out and selection Perfect Thank you.

Robert Upton 
Rating:
5.0

Customer did not leave a comment.

Suzanne Drouhard 
Rating:
5.0

Stacy was great to work with in renting the trailer we needed. This was the second time we worked with her this year. The location where the trailers are kept is easy to find and all the rental processes made it EASY! We are grateful to have UHaul rentals available in Medicine Lodge, Kansas!!

Georgeanna Baty 
Rating:
5.0

Wonderful to have a UHaul outlet to return a trailer so close to where we were moving our stuff. The office that coordinated the rental return was quick to respond to our call and make it easy for us to drop the trailer off.

Mike Baty 
Rating:
5.0

Customer did not leave a comment.

troy mceachern 
Rating:
5.0

Customer did not leave a comment.

Scott Neumeyer 
Rating:
5.0

The professionals at Ricke Service Hardware were knowledgeable and incredibly helpful. I'd never pulled a trailer with this vehicle before or ever rented a trailer from UHAUL but they made it clear, easy, and understandable.

Chris Goering 
Rating:
5.0

Customer did not leave a comment.

HEATHER BAUMGARDNER 
Rating:
5.0

Amazing Center highly recommend thank you.

Robert Upton 
Rating:
5.0

Amazing people there and recommended 100%..

Robert Upton 
Rating:
5.0

Customer did not leave a comment.

Michael Plathe 
Rating:
5.0

Pay them more money for their efforts

Lane Hackney 
Rating:
5.0

Customer did not leave a comment.

GARRETT hall 
Rating:
5.0

Stacey was very helpful and made the whole process easy.

Mandy Peters 
Rating:
5.0

Customer did not leave a comment.

Gregory Delaney 
Rating:
4.0

Customer did not leave a comment.

James Cowins 
Rating:
4.0

Trailer had two bad tires, Had to air them up ever 150 miles.

Tony Yarbrough 
Rating:
5.0

Stacy was great!

Susan Lueth 
Rating:
5.0

Customer did not leave a comment.

Dawn Hahn 
Rating:
5.0

Keep doing what you are doing

Shannon Jones 
Rating:
5.0

Very friendly, went over everything I ordered. Opened back end of uhaul to show me it was clean

Janice Dorman 
Rating:
5.0

Customer did not leave a comment.

Robert Slinkard 
Rating:
5.0

Customer did not leave a comment.

cindy harBERT 
Rating:
5.0

Stacy was amazing. Would definitely recommend this location if anyone needed a uhaul in that area.

Jessica Martinez 
Rating:
3.0

Customer did not leave a comment.

Rocky Brown 
Rating:
1.0

Told there would be a key drop box at location. There was, we could see it inside the locked door on the floor .... Only phone # was to the closed business

Mary flying out 
Rating:
5.0

A washer was not installed to prevent the pin for ramp was not installed, previous customer may not have informed Ricke service.

Gordon Timmons 
Rating:
5.0

Customer did not leave a comment.

KIM COOPER 
Rating:
5.0

Customer did not leave a comment.

Cassondra Lange 
Rating:
5.0

Customer did not leave a comment.

Melinda Harger 
Rating:
5.0

Customer did not leave a comment.

Michael Asebedo 
Rating:
5.0

Customer did not leave a comment.

Casey Morelan 
Rating:
5.0

Customer did not leave a comment.

Susan Whitehead 
Rating:
5.0

Everything went so well and working with everyone was great

Robert Vonfeldt 
Rating:
5.0

Medicine Lodge was friendly and accommodating after my reservation location changed the day before and I had to drive an hour and a half round trip to complete my reservation with Uhaul.

don buhler 
Rating:
5.0

Always friendly and helpful!!

KELLY JOHNSON 
Rating:
5.0

Customer did not leave a comment.

JIM EVANS 
Rating:
5.0

Customer did not leave a comment.

JIM EVANS 
Rating:
5.0

Customer did not leave a comment.

Stanley Hendershot 
Rating:
4.0

Had reserved the truck in our hometown of Pratt, Ks however, when I showed up at the designated pick up time I discovered that Mead Lumber had given my reserved truck to another individual. I had to speed 30 miles south to medicine lodge, Ks to get a truck. Luckily the rental place in medicine lodge had posted a sign on 5e door announcing a emergency phone number for the plumbing side of the business. I believe if a piece of equipment has been reserved and the reservation was accepted then the reservation needs to be honored. This incident could have resulted in serious implications for the elderly person my wife and I was moving.

Edward Gimpel 
Rating:
5.0

Customer did not leave a comment.

william benefiel 
Rating:
5.0

Extremely professional, helpful, etc. They did a great job in helping me obtain the truck I needed, paperwork was done in a timely and efficient manner. Great moving experience!! Michael Baldwin

Mike Baldwin 
Rating:
5.0

Customer did not leave a comment.

Cassondra Lange 
Rating:
5.0

Customer did not leave a comment.

Charles Harrison 
Rating:
2.0

I was forced in a truck way to big bc they kept their 15 ft on reserve for a local guy even when he isn't using it. The had 3 26ft and didn't want to come off it. Making me use at least 150 more in gas

Stephen Turner 
Rating:
5.0

Only thing was the heater / ac motor or something was squaking the the whole time I had it on

Tyler Lacey 
Rating:
5.0

Customer did not leave a comment.

Doug Newberry 
Rating:
5.0

Just keep up the good work! Thank you, Stacy & Ed

KEITH SCHMIDT 
Rating:
5.0

Customer did not leave a comment.

BOB SLINKARD 
Rating:
5.0

Very clean and nice friendly people.

paul bird 
Rating:
5.0

Customer did not leave a comment.

Janet Brooks 
Rating:
5.0

Customer did not leave a comment.

linda wise 
Rating:
3.0

Customer did not leave a comment.

April Hernandez 
Rating:
3.0

Customer did not leave a comment.

April Hernandez 
Rating:
5.0

Customer did not leave a comment.

Rachel Hargett 
Rating:
4.0

Customer did not leave a comment.

LEONARD GUM 
Rating:
5.0

Customer did not leave a comment.

Walinda Arnett 
Rating:
3.0

Customer did not leave a comment.

ALEXANDER KAINE quinones 
Rating:
5.0

Customer did not leave a comment.

LYDIA LEIS 
Rating:
4.0

There was some trash behind the seats. And I received a smaller truck than I reserved.

BONITA WRIGHT 
Rating:
5.0

My word, Ricke Service Hardware & Lumber went to the extreme to make U-Haul drop-off here in Medicine Lodge, KS a great experience! Such nice people!!! They had my car tow unhooked just like that! Quickly, the inspection & paperwork was completed, as well. They rate 5 stars on all scales for service! Thanks, Ricke family!

MONA MILLER 
Rating:
5.0

THANKS FOR A SEAMLESS CHECK IN. LOOK FORWARD TO OUR MOVE NEXT MONTH. THANKS!!

LEONARD GUM 
Rating:
5.0

Customer did not leave a comment.

Michael Farney 
Rating:
5.0

Customer did not leave a comment.

bob christensen 
Rating:
3.0

just drop the U haul off but the drop off box for the keys was hard to find

shwan cantrall 
Rating:
5.0

Customer did not leave a comment.

JOSHUA QUIER 
Rating:
5.0

Very friendly and outgoing.

JEFFERY EDIGER 
Rating:
5.0

Yes, very nice and inviting, and Excellent customer service.

ERIN WELLS 
Rating:
5.0

Customer did not leave a comment.

Sharon Alexander 
Rating:
5.0

Rep. was very nice and helpful. Great job.

David Barto 
Rating:
5.0

Customer did not leave a comment.

roy henry 
Rating:
5.0

Everything perfect. The only thing I would change about U-Haul is to find away to have my preferred pickup location where I actually pick up my equipment. Traveling long distance when you're moving cross country imposes very hard on time constraints and the added fuel cost to drive to a far away location.

ANTHONY VULGAMORE 
Rating:
5.0

Customer did not leave a comment.

JAMES HEAD 
Rating:
5.0

Customer did not leave a comment.

Paul Mckay 
Rating:
4.0

Customer did not leave a comment.

Dorothy Stutler 
Rating:
5.0

Customer did not leave a comment.

Bonita Wright 
Rating:
5.0

Customer did not leave a comment.

tim reeser 
Rating:
5.0

Reimburse customer for extra gas when rental truck only had 2-3 gallons in it due to someone stealing 1/2 tank the night before rented! Its hard to drive the last 35 miles near empty risking running out of gas, so it was returned with 1/4 tank more than it had at start of trip. This cost me $50+ of unnecessary expense!

ROGER LUKENS 
Rating:
5.0

The Ricke's are amazing people to work with. They are great people! Very accommodating and friendly. Would definitely use them again.

SHEILA SMITHER 
Rating:
4.0

Customer did not leave a comment.

Forrest Parr 
Rating:
3.0

Customer did not leave a comment.

MICHAEL HINOJOSA 
Rating:
4.0

Customer did not leave a comment.

VICTORIA WALZ 
Rating:
1.0

We were suppose to pick up our rental in Liberal Kansas. Since we were moving we no longer had internet nor phone service and were not notified in a timely manner that we had to travel an additional 150 miles to pick up our rental. When we arrived we found that the furniture pads that we also rented were not available. The entire process for this leg of our move was a fiasco. We will be renting another Uhaul in about 1 week from Savoy with a different drop off and we hope that the experience is much better

ROY HENRY 
Rating:
4.0

The people who rent U-Haul locally do an admirable job. We have no complaints about them.

RITA KELLER 
Rating:
5.0

Customer did not leave a comment.

JOHN ALLEN 
Rating:
5.0

Everyone was very helpful. they made returning the trailer easy

JEFF LARSEN 
Rating:
3.0

Better directions to the location needed.

Robert Stranathan 
Rating:
5.0

Customer did not leave a comment.

FRANK DENTON 
Rating:
5.0

Customer did not leave a comment.

David Ross 
Rating:
4.0

Customer did not leave a comment.

LONNIE CRITES 
Rating:
5.0

Customer did not leave a comment.

TREY BEFORT 
Rating:
5.0

Great service - very helpful.

LARRY SCOTT 
Rating:
5.0

Customer did not leave a comment.

Dianna Zerwas 
Rating:
4.0

No complaints.

TOM CARR 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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