Customer Reviews for Signature Appliance LLC
(U-Haul Neighborhood Dealer)

29 reviews

4002 Industry Dr   Chattanooga, TN 37416

(423) 296-9045

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(423) 296-9045

4002 Industry Dr
Chattanooga, TN 37416

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The 2-3 young ladies in the office were great & very accommodating & I would definitely recommend this location to rent a truck..

Sam Sims 
Rating:
5.0

Simple, fast, and easy! Thank you so much for the fast friendly service! (Even though, I didn’t physically deal with anybody)😊

Tinikia Careathers 
Rating:
5.0

Customer did not leave a comment.

Hans Heyer 
Rating:
5.0

Customer did not leave a comment.

Kenneth Bush 
Rating:
5.0

Customer did not leave a comment.

Bobby Moore 
Rating:
5.0

The truck was dirty. Had ashes all over it and trash rolling on floor behind seat. The windshield whippers needed replaced, the breaks was awful and needing replaced and overall I was afraid for my life in this truck. Disappointed, I took the truck back as soon as possible.

Christy Malone 
Rating:
4.0

Customer did not leave a comment.

Mark Walters 
Rating:
4.0

I have called multiple times and had to leave a message regarding final bill. No one has returned my calls

CAROLINE ROGERS 
Rating:
3.0

Customer did not leave a comment.

Roy Hurley 
Rating:
5.0

Olga & Mason make the U-Haul rental better than ever. I think you should let them train your agents!

Dave taylor 
Rating:
1.0

Truck was dirty. Sticky cup holders. Broken sun visor. Worn out door seal so road noise was super loud. Back of the truck was dirty. Took them an hour to get me in my truck when I was the first person to show up that morning.

Alex Fisher 
Rating:
2.0

The people lie about the 5 x 9 trailer being Reserved when it wasn't they're using it for their own personal business this and gave me the run around about it

Fritz Moore 
Rating:
1.0

It took me an hour to get in the truck. The guy on the phone was rude and said it was our phones fault. It was the worst experience ever.

Brandon Pope  
Rating:
1.0

My move was delayed because the lock code didn't work. There wasn't clear direction on how to use it and there was confusion over what the code was. I was told uhaul would give me a credit instead I received a bill for over 100. Please correct this and provide me a refund asap!

Lynetta Penn 
Rating:
5.0

Customer did not leave a comment.

One Eighty Cente South Cleveland Chur 
Rating:
4.0

Maybe a little more explanation about the check-in process. I did not realize I could check-in the truck with my phone when I returned it. I dropped the keys in the lock box but relied on the office people to check-in the truck the next day. I did not see the text and email check-in instructions until the next day.

Daryl Arendale 
Rating:
5.0

Customer did not leave a comment.

Thomas Picard 
Rating:
5.0

Only issue was not being able to see online that the location was out of furniture dollys and not being able rent one there. Aside from that everything was great!

Angelica Urquizo 
Rating:
5.0

Customer did not leave a comment.

Micheal Clark 
Rating:
5.0

Customer did not leave a comment.

Larry Slobodyanyuk 
Rating:
2.0

It's a hobble.

Tristan Klein 
Rating:
5.0

Customer did not leave a comment.

CHARLES SEREEBUTRA 
Rating:
5.0

Nothing

Robert Coyne 
Rating:
2.0

Customer did not leave a comment.

Anthony Jones 
Rating:
2.0

Front drivers tire had slow leak and the trailer tongue was only 2” off ground. I stayed in my truck and didn’t notice. Had to stop at another actual uhaul place before I left town and pay to have my hitch ball flipped around after I was loaded.

DeLeene Wagner 
Rating:
5.0

Customer did not leave a comment.

Desiree Sims 
Rating:
5.0

Very Helpful and Friendly

Steve Hembree 
Rating:
5.0

Easy-to-find location and friendly staff. Equipment was clean and functional, and perfect for what I needed. I don't need U-Hauls very often, but the next time I do, I will definitely check here first.

Richard Long 
Rating:
5.0

Customer did not leave a comment.

Tim Frush 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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  • Moving Supplies

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