Customer Reviews for Quick Check Foods
(U-Haul Neighborhood Dealer)

90 reviews

1570 E Alcy Rd   Memphis, TN 38114

(901) 881-2212

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 9 am–3 pm

Services at this Location:

Contact Us

(901) 881-2212

1570 E Alcy Rd
Memphis, TN 38114

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 9 am–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

it was no gas in truck at the time of pick up

melissa williams 
Rating:
3.0

Th lady Felicia inside was very helpful and kind.

Diamond Adams 
Rating:
5.0

Had a bad experience, wouldn't recommend anyone over there .

Lamonica Bobo 
Rating:
3.0

Customer did not leave a comment.

Ac Robinson 
Rating:
2.0

Avoid this place. The guy who runs it will rip you off. Infact avoid Memphis TN altogether, the town is a POS.

wesley johnson 
Rating:
5.0

Not much. Sam was excellent!!! Thank you.

JACQUELINE TOWNSEND 
Rating:
5.0

Customer did not leave a comment.

Maria Young 
Rating:
1.0

Owner Sam was very rude truck was nasty smelled like cigarette smoke. The store was stanky smelled of raw meee also . I wouldn’t recommend this business to my dog !

Rolita Mattison 
Rating:
3.0

I have mixed feeling about my experience with this company. It was difficult for me to returned the rental. The man had it running for a long time and that could be the reason why the gas I put in the rental was low than expected. I don't know how the price could start off with an estimate of $50.00 something, to over $100 dollars. I guess I won't have a choice but to used yall again, not too many options to choose from.

Danielle Brownlee 
Rating:
2.0

Customer did not leave a comment.

Sheryl James 
Rating:
5.0

The staff at this location we so friendly and very prepared. The transaction was seamless and they focused on ensuring that there was clarity with each step of the process.

DArcy Deveaux 
Rating:
5.0

Customer did not leave a comment.

Cynthia Mitchell 
Rating:
1.0

its a small corner store and the workers were rude, and did not want to remove the car carrier so that i could get my belongings out of the truck even though the pick up location informed me that they have to do that... so i removed myself and put it back on once i got my belongings out then when i returned it to the Alcy locations they complained about me not parking it in the lot where there was no room,,, Uhaul should not use this location at all for any reason. then when I asked for a manager or the owner they gave no information to contact him and that I would have to deal with them. I will never probably use Uhaul again do to that location... spoke with the location in Henderson Nv. to get this straighten out. then later the owner of the Alcy location contacted me and still gave very little help and was supposed to contact me the next day if there where any damages but I never heard from him... Still being very unprofessional. this whole situation has been a nightmare and i have always used Uhaul... But at this point I would just like to see some of my money refunded.... Charles Oliver

Charles Oliver 
Rating:
5.0

Nothing

Chandrika Benson 
Rating:
5.0

Very helpful and friendly service

Sikeithia Gainer 
Rating:
5.0

Customer did not leave a comment.

Sophia Bunn 
Rating:
3.0

The cashier that was on duty Monday evening need not to work with the public had a real nasty attitude, it not our fault she my have been having a bad day the lady that was there on my pick was pleasant tha experience average

SHIRLEY BYRDBENTON 
Rating:
5.0

Customer did not leave a comment.

Michelle Brown 
Rating:
3.0

Just make sure the uhaul be clean for the next person I had to sweep it out at the bk was a bunch of trash but other than that it was great

carol hayes 
Rating:
5.0

Customer did not leave a comment.

Cameron Beckford 
Rating:
1.0

Terrible customer service DO NOT I REPEAT DO NOT BOOK WITH THIS LOCATION YOU WILL REGRET IT.

Sharkey Riddick 
Rating:
3.0

Have a clerk to handle this. Store was very busy.

Ruby Brown 
Rating:
5.0

Very quick an easy

MARTHA BRODGER 
Rating:
3.0

Customer did not leave a comment.

Taylore Nichols 
Rating:
4.0

Probably more vehicles.

DONNA JONES 
Rating:
1.0

Close this location! I returned the truck on time, the guy who works there didn't report it until next day, they charging 200$!! For only 3 hours. He did not close the account when i return the truck!

johana Verastegui-gonzalez 
Rating:
3.0

Make sure staff is trained to help with equipment installation and have additional equipment- wiring adapters fir for lights available.

MICHAEL PITT 
Rating:
4.0

Customer did not leave a comment.

Margarita Owens 
Rating:
1.0

Store opened 20 minutes, was suppose to pick up trailer at 8. The lady behind the counter needs more training. It took her 20 minutes to figure out how to charge the card on file.

Alyssa Fesser 
Rating:
1.0

Understaffed. There was only one person working there to check out both the uhaul customers and the slew of customers coming for liquor, smokes, and other things. And it was ridiculous that I had to give her the phone number of someone who she ended up calling just to verify that I was who I said I was, even though I had a valid and current state ID issued by Wisconsin and that I handed to get for her inspection.

Paul Bahr 
Rating:
3.0

Customer did not leave a comment.

Albert Mays 
Rating:
4.0

Customer did not leave a comment.

Gerald Letch 
Rating:
1.0

The people inside the authorized rental which was a corner store in the “ hood” was very rude, very RUDE. She didn’t want to hear the fact that I had already paid for my haul online and was only there to the keys. The store owner even refused to release the ihaul I had to call the company. My pick up time was for 1:30 I didn’t get the truck until 3:30. It was an awful experience, never again. Not to even speak on the owner telling me he will dock my card a extra day if I dnt come back in time

Calvin Myers 
Rating:
2.0

Customer did not leave a comment.

Robert Schmidt 
Rating:
5.0

Customer did not leave a comment.

Margaux Moze 
Rating:
4.0

Customer did not leave a comment.

Jose Galindo 
Rating:
1.0

Drug addicts and crack heads at this location and staff didnt seem to know what to do with any thing stay away from this part of town horrible ghetto

Michael Quinones 
Rating:
5.0

Customer did not leave a comment.

Michael Dugan 
Rating:
1.0

The whole uhaul experience was horrible! First I did 24 hrs pick up for uhaul on union Ave just found out that they do not offer thT service AFTER TAKING MY MONEY!! Then the customer rep at the union Ave was very unprofessional and walked up like she was going to fight me.. then on top that my reservation was canceled and I did not get my truck!! But yall got my money I ended up going to the uhaul on acy and she chagre 210!! With insurance for the truck I didn't ask for!! After gallon already took 10p from me! I would never rent from you all EVER AGAIN!

SHEENA UPCHURCH 
Rating:
5.0

Located in a somewhat sketchy location, with not a lot of room to maneuver. May be a challenge for customers not accustomed to driving large trucks or towing trailers. Staff was very friendly and professional! No issues with them whatsoever.

Joe Meier 
Rating:
1.0

For one the location is in a very bad area of Memphis and the person on duty at the time didn't act like she even wanted to have to do anything with the uhaul it was dirty not cleaned out at all it had pet hair in the back and there was people's stuff in the front of it

BARRY STARK 
Rating:
5.0

Excellent experience

SWEETIE BANKS 
Rating:
1.0

Easily the worst experience I’ve ever had shopping. The cashier was nice and courteous but the place was extremely dangerous. At one point people in line with me started to show eachother their guns. In total I spent almost an hour waiting to be given my keys. All in all, this is probably one of the worst experiences of my life and I was so happy once I got the truck just to get out of there. Use this place only as your last option, and even then I’m not sure I would use this place.

nicholas Petras 
Rating:
5.0

Both reps(pick up and drop off) were nice. Especially the representative present when we picked up that morning. Process was quick and easy!

Rachel Thomas 
Rating:
4.0

Customer did not leave a comment.

JOE HILL 
Rating:
1.0

I had the WORST experience with this location. The cashier was rude, argued with me and was not knowledgeable. She tried to charge me an additional $115 before threatening to "kick my ass.'" o stars I will NEVER go back and I actually will not patronized Uhaul ever again.

Ala Nichols 
Rating:
3.0

Truck need to be serviced brakes siding work well and it wouldn’t go over 45

Sidi Magassa 
Rating:
3.0

When I return my U-haul before 2 p.m. the worker did not put my return in until after 5:30 p.m.

Millieann Jeffries 
Rating:
4.0

Customer did not leave a comment.

Jessica Parpon 
Rating:
1.0

Didn't look safe its a corner store with no uhaul truck parking. No one there knew how to process uhaul but the owner and he wasn't there. So since he wasn't there he emailed uhaul and said I was ok with keeping the truck a extra day and being charged when he didn't talk to me about that lucky I turn it in when I did and called uhaul my self will not ever go to that location or any location owned by that owner

Jermaine Evans 
Rating:
5.0

We searched the entire Memphis area for a dolly that would fit. There was none. However, Quick check had a damaged dolly. My son and I are both mechanics. Quick Check allowed us to repair the broken fender and straighten the bent metal frame that holds the fender. Only took a few hours. We always carry tools, torches etc with us. I had traveled to Memphis to recover my son's broken down van. This saved us having to drive 100s of miles to find a dolly and probably spend another night on the road. Melissa at Quick Check was very helpful. Her knowledge of U Haul systems and knowing who to contact saved us that day. She honestly cares about your customers.

JAMES ANTHONY CASCONI 
Rating:
1.0

I spent 3 hours driving around the most dangerous parts of the city, where Uhaul customer service directed me to go (after absurdly long wait times), to find non-functional equipment or be told that I had no reservation.

Jared Presely 
Rating:
5.0

Sam was super nice. It was a great experience

David Himes 
Rating:
5.0

The customer service was very friendly

Patrice Morrison 
Rating:
1.0

No concept of time it was not your ideal pickup location and not only that a total inconvenience

jasyme moss 
Rating:
2.0

I ordered a utility dolly and it wasn't available on pickup, I had to end up renting one from Home Depot at my destination. There wasn't a cord to hook the auto transporter to the truck and I had to personally take if off another auto transporter.

Patrick Buckley 
Rating:
3.0

Customer did not leave a comment.

zelford thomas 
Rating:
5.0

Customer did not leave a comment.

Glen Roberts 
Rating:
1.0

I wouldn't recommend sending anyone to the U-haul at 1570 E Alcy Rd. The service was very bad and confusing. I rented from U-Haul several times this year and the services were exceptional. This time it was truly horrible. The owner of the store was rude and was not present he did my rental over the phone and the person that work at the store had no.. zero knowledge what to do. If l wasn't press for time l would have totally cancelled anything. If this was the only U haul l wouldn't every use uhaul !! I am a frontline worker and this was by far the worst day for me at U haul..I hope and pray you look into this for operating u-haul at this location. I had also reservations and they treated me as l was not honest and said they needed to make sure l was going to bring the truck back. I just lost my daughter and l truly didn't need this extra stress.!!!

Jacqueline Cannon 
Rating:
5.0

Customer did not leave a comment.

PATTI ROLLAND 
Rating:
5.0

Customer did not leave a comment.

CHARLES DOWDY 
Rating:
2.0

Too slow. The location service made me wait for one and half hour to get the truck, which is not acceptable during this situation. No restriction on wearing masks.

Ashutosh Anand 
Rating:
1.0

He was very rude and racist I will never got to this location ever again. And I meant that.

Latica Boyd 
Rating:
5.0

Customer did not leave a comment.

charles taylor 
Rating:
3.0

The employee's were very nice and helpful

sharhonda gales 
Rating:
4.0

Customer did not leave a comment.

allan eddings 
Rating:
5.0

Customer did not leave a comment.

Rosie Rogers 
Rating:
5.0

Customer did not leave a comment.

Jouvana Jackson 
Rating:
1.0

Get rid of that location it was horrible they charged me for gas and I left it on fullthey charged me for to days and they where very rude

David Todd 
Rating:
5.0

Nothing it was excellent

Kenneth Lowe 
Rating:
5.0

Customer did not leave a comment.

pamela dorsey 
Rating:
5.0

Customer did not leave a comment.

Derrick Jones 
Rating:
5.0

Customer did not leave a comment.

Lonniva Pendleton 
Rating:
5.0

Customer did not leave a comment.

Derrick Jones 
Rating:
5.0

Customer did not leave a comment.

Maurice Strong 
Rating:
5.0

Customer did not leave a comment.

Leonard Hampton 
Rating:
2.0

When I only need the dam. Thing for one day you wanna charge me for 3 that is some bull crap I suggest you change your policy on that

Lee Morrow 
Rating:
5.0

They tried to help me as much as they can Thank you for good service

Octavious Black 
Rating:
5.0

Customer did not leave a comment.

Tommie James 
Rating:
3.0

Customer did not leave a comment.

Curtis lee Watson 
Rating:
3.0

Customer did not leave a comment.

KIM AUSTIN 
Rating:
4.0

The clerk at the store had some trouble with the UHaul system which caused me to get the truck later. My suggestion is to make sure other sites are able to easily access the system the same as a UHaul location would, other than that everything was great.

Stacy Rooks 
Rating:
1.0

Sam Abu-Sall up my mileage to increase my bill..then when i call him to check out at 4:55pm he had me to wait. I had to text him again . he call me back several times and curse at me. Call me all kind of names .because i knew i was own a refund!!!!! This was THE worst experience i ever had i will not do business with a company that will allow this act to take place if he was this rude to me he has done it before!!!! Denice2

Daniel Jones 
Rating:
5.0

Sam was great when we went to pick up the truck.

Mary Reeves 
Rating:
3.0

Customer did not leave a comment.

Donqurious Taylor 
Rating:
5.0

Customer did not leave a comment.

james Wison 
Rating:
5.0

Customer did not leave a comment.

Tamika Wakefield 
Rating:
5.0

Truck,trailer,and supplies were ready to go. Very fast service.

Michael Orlando 
Rating:
3.0

Customer did not leave a comment.

Khyri Brown 
Rating:
1.0

Was charged 100 deposit paying over the phone cc statement proves i was but uhaul claims i couldn't have been charged a deposit for cc payment! Also had me pick up uhaul in a very very bad neighborhood and the vendor was an hour and a half late! No one i know will use uhaul again your quick to take money but could xare less about me being overcharged

sam martin 
No reviews have been submitted for this location.

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