Customer Reviews for Quality Transmission & Auto Repair
(U-Haul Neighborhood Dealer)

1,095 reviews

603 E Patrick Rd   Midland, MI 48640
(Just West of Washington)

(989) 835-4377

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(989) 835-4377

603 E Patrick Rd
Midland, MI 48640
(Just West of Washington)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Emilee Barnes 
Rating:
4.0

Once the truck was loaded, under 30 mph the truck bucked and jerked

Gregg Schramm 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER Collins 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS LEROY FERGUSON 
Rating:
5.0

Customer did not leave a comment.

Dominique Freeman 
Rating:
4.0

No one was there at place of drop off

Larry Spivey 
Rating:
4.0

Customer did not leave a comment.

mckenna burns 
Rating:
5.0

Customer did not leave a comment.

Alex Somerville 
Rating:
5.0

Customer did not leave a comment.

John Guthrie 
Rating:
5.0

Customer did not leave a comment.

Rick Spiece 
Rating:
5.0

always freindly - progessional

THOMAS JOSEPH ELSEN 
Rating:
4.0

Easy check in and great after-hours process online.

Amy Rajewski 
Rating:
5.0

Customer did not leave a comment.

Bruce Lipsitt 
Rating:
5.0

Customer did not leave a comment.

scott blasdell 
Rating:
5.0

Customer did not leave a comment.

Alex G Somerville 
Rating:
5.0

Customer did not leave a comment.

Craig Guster 
Rating:
5.0

Customer did not leave a comment.

Robert Maw 
Rating:
5.0

Customer did not leave a comment.

Robert Maw 
Rating:
5.0

Love the phone check-in and return - very quick and easy to do.

Amy Rajewski 
Rating:
5.0

Customer did not leave a comment.

Bonita Martin 
Rating:
4.0

None. satisfied customer will rent again

andy diehl 
Rating:
4.0

The truck smelled terribly of cigarette smoke. Had to have the windows down the entire time.

IAN DAVIS 
Rating:
4.0

Customer did not leave a comment.

Jaymason Glod 
Rating:
5.0

Let them know they will need a smart phone to use u-haul app when returning equipment.

DEAN DITTENBER 
Rating:
5.0

Excellent friendly staff.

bob wolfe 
Rating:
4.0

The app was very frustrating. I think from now on I will just rent it in person.

Joseph Reed 
Rating:
5.0

It seemed that the software system that was given to them was not adequate and did not work properly, shutting off often and prolonging the check in process significantly. Very nice people, but they might shy away from continuing to be a partner if the software continues to be faulty. I was the only one there that morning but on busy days it seems to be a huge hassle.

Nicholas Cusmano 
Rating:
5.0

Friendly, helpful, patient, professional service. Highly recommended.

FILIP LOUIS EVERAERT 
Rating:
5.0

Customer did not leave a comment.

JOHN STINE 
Rating:
3.0

Truck was a piece of junk and I had to bring someone out to show damage to the truck that wasn’t documented. Felt they should have walked with me to look over the truck without being asked

ROGER SHAVER 
Rating:
5.0

I've had nothing but good luck at Quality Transmission and Auto Repair.

Tom Ohlrich 
Rating:
5.0

Nothing

KATHY FITZGERALD 
Rating:
5.0

Customer did not leave a comment.

Theresa Berg 
Rating:
5.0

Excellent customer service, great folks to deal with and I will be back for sure. Thank you

DAVID PRAHL 
Rating:
5.0

Customer did not leave a comment.

Joan Herbert 
Rating:
4.0

If you rent it for 24 hours please don't call prior to it being returned before the 24 hours is up, asking when it will be returned. Also when first renting it would be the same thing,yes we know we have it for 24 hours,if I rent it from 3p-3p I have till 3pm to return it.

Melissa Kile 
Rating:
5.0

Customer did not leave a comment.

David Horschig 
Rating:
5.0

Customer did not leave a comment.

Kenneth Mundhenk 
Rating:
5.0

For me I'm a satisfied customer

ANTHONY TAENZE 
Rating:
5.0

Customer did not leave a comment.

william kelley 
Rating:
5.0

Great service from great people!

chuck melchi 
Rating:
4.0

I was charged for 3 extra days and feel I should have only been charged for 2. That does not make me happy. Brian

Brian Kruse 
Rating:
5.0

The doors on this uhual did not latch fully. Transmission slipping. Very clean besides the snow and ice inside.

Stephanie Albritton-Reynolds 
Rating:
3.0

Customer did not leave a comment.

Michael Teasdle 
Rating:
5.0

Customer did not leave a comment.

RYAN JACOB MULARZ 
Rating:
5.0

Customer did not leave a comment.

WALKER PATRICA 
Rating:
5.0

Customer did not leave a comment.

Janice Lampman 
Rating:
5.0

Customer did not leave a comment.

joseph Loubert 
Rating:
5.0

Quality Transmission is always my preferred place to rent UHauls. They are helpful and friendly, and the equipment is always clean.

Michael Sian 
Rating:
5.0

Customer did not leave a comment.

Chadwick Roland 
Rating:
5.0

Inside the truck was not clean but it’s okay for the rest Good service Thank you

ANGE UFITINEMA 
Rating:
5.0

Customer did not leave a comment.

Nicholus Schikorra 
Rating:
4.0

Customer did not leave a comment.

Tom Lauria 
Rating:
5.0

I'm always glad when Quality Transmission has the Uhaul that I need. They are very professional and helpful.

Michael Sian 
Rating:
5.0

The lady that assisted me was so polite and so understanding her helping me through the process and making sure everything was exactly the way it needed to be I really appreciate it i will definitely going back to only this location ❤️☺️

Megan Wheeler 
Rating:
4.0

Customer did not leave a comment.

Charles Russell 
Rating:
5.0

Customer did not leave a comment.

JULIE WILEMAN 
Rating:
5.0

Trailer rental process is very streamlined at this location. If there are any other actions the user can complete online before arriving to the location, maybe incorporate those, but it didn't take me very long to be on the road with the trailer.

Bronson Reed 
Rating:
5.0

Customer did not leave a comment.

Craig Scott 
Rating:
5.0

Customer did not leave a comment.

DENISE GROVE 
Rating:
5.0

Customer did not leave a comment.

JAMES NUNMAKER 
Rating:
5.0

Customer did not leave a comment.

Dave Albers 
Rating:
5.0

Customer did not leave a comment.

John Maclauchlan 
Rating:
5.0

Just check out before send with someone else, so not a mix up with who left things behind

Cindy Parsons 
Rating:
5.0

U-Haul personnel were extremely convenient with our service. Ann Marie was very accommodating to our requirement.

Jason Leszinske 
Rating:
4.0

Customer did not leave a comment.

HARRY UHL 
Rating:
5.0

Customer did not leave a comment.

Charles Kinney 
Rating:
5.0

When trying to return truck. Followed steps on line and it didn't work. Even with signing in.

CHERYL BANTLE 
Rating:
4.0

my son returned the truck and the lady there got a little snippy because they didn't fill it up and forgot the furniture cart. She calmed down after I came in and brought the cart back.

Susie Lewis 
Rating:
4.0

Convenient location in Midland.

DAVID STUART KEMPSELL 
Rating:
5.0

Customer did not leave a comment.

gary GARCHOW 
Rating:
5.0

Customer did not leave a comment.

Richard Hendricks 
Rating:
5.0

Customer did not leave a comment.

Laurence Wegner 
Rating:
3.0

Was suppose to be at 9a pickup, then they called and said 11:30a. First location didn’t have a truck, didn’t tell us until 12:09p, went to other location, couldn’t get in the drop box. Didn’t get our uhaul until 1:30p, loaded and it poured rain while we were traveling, got the things out of uhaul and some things were soaked from the uhaul leaking water. No impressed. Got $69 refunded, still don’t think that was enough. I’ve used uhaul numerous times and this was my worst experience. Not the locations fault, they were overly helpful and nice, uhaul needs to do better.

Kevin Goretcki 
Rating:
5.0

Customer did not leave a comment.

Anthony Orischak 
Rating:
5.0

Customer did not leave a comment.

Laura Dittenber 
Rating:
3.0

Customer did not leave a comment.

Michael Sheets 
Rating:
4.0

Customer did not leave a comment.

KEVIN DEITRICK 
Rating:
5.0

The dri erside door lat h on the wheel well did not match up to it's hinge. Wad unable to keep left door of trailer open while packing f on 7/29/22 as it was windy. It hit me a few times when object I was using to prop it open blew over. Ouch!

Mary Rivers 
Rating:
5.0

Clean for sure but the air conditioner wasn’t working.

George Shepherd 
Rating:
4.0

Everything g was fine except for the mobile pickup process. App was not working and it took me 1/2 hour to get it to work while also being on hold with mobile pickup and the chat feature. Major improvements need to be made for the mobile pickup process or someone local needs to be on call

Dawn Hill 
Rating:
5.0

Everything was great here. They were so helpful and made sure everything was ready and safe for our long distance move. Very friendly!

Carol Wunderlich 
Rating:
5.0

Customer did not leave a comment.

George Shepherd 
Rating:
5.0

Becky is wonderful to deal with. Always make the rental process flow very smoothly.

Mary Nash Meadow 
Rating:
5.0

Customer did not leave a comment.

Georgios Koutsimanis 
Rating:
5.0

Customer did not leave a comment.

deanne jarema 
Rating:
5.0

Customer did not leave a comment.

BRENDA WATKINS 
Rating:
5.0

Customer did not leave a comment.

GARY GARCHOW 
Rating:
5.0

Customer did not leave a comment.

Michael Luptowski 
Rating:
5.0

Customer did not leave a comment.

Michael Brubaker 
Rating:
5.0

Customer did not leave a comment.

Michael Brubaker 
Rating:
5.0

Customer did not leave a comment.

Lawrence Schwenk 
Rating:
5.0

No lmprovements needed

ROBERT NELSON 
Rating:
2.0

Customer did not leave a comment.

James Laube 
Rating:
5.0

Customer did not leave a comment.

John Wilson 
Rating:
5.0

Customer did not leave a comment.

GLEN JOSEPH 
Rating:
5.0

Customer did not leave a comment.

Sandra Hoisington 
Rating:
5.0

Very professional and pleasant team

Thomas Elsen 
Rating:
5.0

Customer did not leave a comment.

Benjain Crehore 
Rating:
5.0

Customer did not leave a comment.

Brenda Lake 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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