Customer Reviews for Asome Store
(U-Haul Neighborhood Dealer)

5 reviews

4096 Oxford St   Burnaby, BC V5C1C6

(604) 343-4755

Office Hours

  • Mon-Sat: 10 am–7 pm
  • Sun: Closed
Special Operating Hours
  • 3/19/2024: Closed
  • 3/20/2024: Closed
  • 3/21/2024: Closed
  • 3/22/2024: Closed
  • 3/23/2024: Closed
  • 3/24/2024: Closed
  • 3/25/2024: Closed
  • 3/26/2024: Closed
  • 3/27/2024: Closed
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(604) 343-4755

4096 Oxford St
Burnaby, BC V5C1C6

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–7 pm
  • Sun: Closed
Special Operating Hours
  • 3/19/2024: Closed
  • 3/20/2024: Closed
  • 3/21/2024: Closed
  • 3/22/2024: Closed
  • 3/23/2024: Closed
  • 3/24/2024: Closed
  • 3/25/2024: Closed
  • 3/26/2024: Closed
  • 3/27/2024: Closed
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed

Show All Hours

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

There is no lighting by the vehicle or the lock box, making it difficult to access after hours. The location is probably great during the day if a human is available to help, but the mobile check in process is ABSOLUTELY HORRIBLE. Doing the ridiculous, non- intuitive, mobile process in the dark is brutal.

Shoshana A. 
Rating:
4.0

Customer did not leave a comment.

Robert T. 
Rating:
1.0

I am tech savvy and want to confirm the process was difficult - I had to keep calling the agent given complex process and unclear instructions to pickup and return vehicle. But the most frustrating situation was that I disputed the the level of the gas tank level when I first picked up the vehicle(I only took a picture of odometer, and not the fuel level) - But regardless, I asked the agent and she confirmed how many KM's I drove, and she said 32km, and indicated I would be charged $30 for gas. How does 32km of driving correspond to $30 gas surcharge?

Pietro P. 
Rating:
1.0

I could not access the lock box information through website alone, and needed to download the app. The store clerk was not helpful even though the instructions on my phone said to ask the U-Haul rep for the keys. I would rather go somewhere with someone that can help.

Josh T. 
Rating:
4.0

Shop owner was extremely helpful, but the online registration process is a super painful process, it took me over an hour to get the van with an agent's live help on phone. I did need the service today, otherwise I would give up during the frustrating online registration process

Yangjie W. 
No reviews have been submitted for this location.

Additional Services at this Location

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