Customer Reviews for Premier Mini Storage
(U-Haul Neighborhood Dealer)

552 reviews

5355 Battlefield Pkwy   Ringgold, GA 30736

(706) 937-3105

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 937-3105

5355 Battlefield Pkwy
Ringgold, GA 30736

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The man that helped us is always so friendly much knowledge about what he is doing

Sheree Horton 
Rating:
5.0

Great job A+

Don Anglea 
Rating:
4.0

Customer did not leave a comment.

James Reddoch 
Rating:
5.0

Brandon is awesome! Great guy and highly recommend.

TAYLOR MCLAREN 
Rating:
5.0

Customer did not leave a comment.

Tracy Corum 
Rating:
5.0

when dropped off the auto transporter they were friendly and helpful the next day when dropped off truck they were closed and had to check out online which was not easy for this old man to do

John Laine 
Rating:
5.0

All the attendants were very friendly and great to deal with. Made the move so much more enjoyable. Thank you so much

Patricia Kirkhart 
Rating:
3.0

Wasn’t fully explained how the one way rental was charging and placed on a mileage that basically just had me driving from where I picked truck up to where I was unloading it without any additional mileage for returning it to an approved U-Haul location. Not a good way to do business Thankfully I was explained more at the returned location by the attendant there.

George Townsend 
Rating:
5.0

Half of one of the tire straps that goes to the ratcheting tie down was missing, but I was able to use one of my own.

Stephanie Jones 
Rating:
1.0

I was charged $24 for furniture pads and a furniture dolly that was not with my uhaul and no one to find and give me what I paid for. This is unacceptable.

Chase Holland 
Rating:
5.0

They’re helpful but have a very lit area that makes it safe to leave the truck.

Shannon Jackson 
Rating:
5.0

Customer did not leave a comment.

Christopher Smith 
Rating:
4.0

Friendly staff, truck ran well, no problems

SUSAN SAUER 
Rating:
4.0

Customer did not leave a comment.

DEBRA BLAKEMORE 
Rating:
5.0

Genuinely polite and helpful gentleman!!

shelby stockdale 
Rating:
5.0

Customer did not leave a comment.

Paul Rozeski 
Rating:
5.0

Customer did not leave a comment.

Chad Simons 
Rating:
5.0

Customer did not leave a comment.

Jeff Oller 
Rating:
5.0

Nothing

Linda Braswell 
Rating:
4.0

Customer did not leave a comment.

Roger Friend 
Rating:
5.0

I’m not sure U-haul understands the meaning of reservations. I am a senior citizen so I wanted pick up location as close to my apartment as possible. I made reservations several weeks in advance. I was expecting to have a truck waiting for me at appointed location. But instead I was sent 3 different locations before I finally had a truck to pick up. I don’t understand why the customer must go to different places. Shouldn’t U-haul provide you a truck where you put your order at. Just doesn’t seem to be good business to shuffle folks around so much. But the truck was very good and 2 out of 3 of the places I went were very nice.

judy hodges 
Rating:
4.0

Customer did not leave a comment.

Christopher Newport 
Rating:
1.0

Don't charge someone twice

mitchell gordy 
Rating:
5.0

Customer did not leave a comment.

Kamara Chitwood 
Rating:
4.0

Customer did not leave a comment.

Michele Shellem 
Rating:
4.0

Customer did not leave a comment.

duane unangst 
Rating:
5.0

My new Uhaul Rental place... Polite, Courteous, Respectable, Professional... Would recommend to anyone in need of a Uhaul or Rental Unit ...Thank You

James Switzer 
Rating:
5.0

Brandon and his son are just amazing individuals. Very helpful, knowledgeable and cares about their business and customers. The storage facility was and always kept neat and clean. The Uhaul trucks are well maintained and are available when needed. If I could rate a 100 stars for excellence then I would. We will continue to use Priemer Storage before looking elsewhere. Thank you to them both

Randy Johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY MOTT 
Rating:
5.0

Brandon and his son are so helpful and knowledgeable. Very friendly and are willing to help out their customers

Jennifer WOLFE 
Rating:
5.0

The person at the site was courteous, knowledgeable about the equipment, and very helpful in getting everything set up safely. I’m going to use this location whenever I need a trailer.

Gene Bolick 
Rating:
5.0

Customer did not leave a comment.

KYLE GUNZENHEISER 
Rating:
5.0

Very friendly and helpful.

Michael Leblanc 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Scarbrough 
Rating:
5.0

Uhaul systems were down and it took over an hour to get my vehicle

timm peddie 
Rating:
5.0

Customer did not leave a comment.

Tim Allen 
Rating:
5.0

Customer did not leave a comment.

John McCartney 
Rating:
1.0

Took about 40 minutes to pickup U-Haul using the after hours option. Rented a dolly that was not included. Called and told U-Haul we did not get the dollar and was told they would take it off, then when we returned the truck they STILL tried to charge us for it. Had to call multiple times and speak to multiple people to finally be told it was fixed. Looked at my account and I was charged twice. Both charges equaled up to still paying for the damn dolly. I’ll go with Penske next time.

Ciara Spence 
Rating:
3.0

I dropped off the truck at 8:30 prior to opening at 9AM. The truck was due back that morning by 9AM. The keys and contract were left in the box outside. They waited until 4:22 that day to update the computer and charged me for an extra day. I called and they did apologize and refunded me for the additional one day charge immediately.

Madge Venable 
Rating:
3.0

Drop-off site was unmanned and it required a little creativity for a weak old man to drop the trailer by himself

Ian Seaton 
Rating:
5.0

Customer did not leave a comment.

Jeff Scarbrough 
Rating:
5.0

Customer did not leave a comment.

Trey Corum 
Rating:
5.0

Premier Mini Storage is a great U-Haul location. Had I known that my original pick-up location (Simple Storage at 2292 Battlefield Parkway, Fort Oglethorpe, GA) would be closed during its normal hours of operation when I was supposed to pick up my U-Haul truck, I would have reserved my U-Haul truck from Premier Mini Storage in the first place. The person that assisted me at Premier Mini Storage could tell I was upset by the last minute change of location and was very patient and helpful.

Luther Gremmels 
Rating:
5.0

Fantastic customer service! Will only rent from here.

Barbara Hickman 
Rating:
5.0

Customer did not leave a comment.

Ashby Graham 
Rating:
5.0

Customer did not leave a comment.

Dennis Jones 
Rating:
5.0

The service person was very helpful with my questions and very understanding when I had to leave my own trailer temporarily and come back to pick it up. Nice person!

Maria Sanders 
Rating:
5.0

Same as above

Stephen Horvath 
Rating:
5.0

Customer did not leave a comment.

James Barton 
Rating:
5.0

Customer did not leave a comment.

JOHN HARMON 
Rating:
5.0

Friendly &cordial service! Trailer was ready and spotless!

Dennis Jones 
Rating:
5.0

Customer did not leave a comment.

nelan poteet 
Rating:
5.0

Excellent service on two trailer rentals from both the owner and his son. Highly recommend them.

john ramshur 
Rating:
5.0

Customer did not leave a comment.

DON SANDERS 
Rating:
5.0

Customer did not leave a comment.

timm peddie 
Rating:
5.0

Customer did not leave a comment.

Timothy Henderson 
Rating:
5.0

Premier is a very clean location. All equipment is also clean and ready to be rented. The owner takes pride in his business.

bob tinnerello 
Rating:
1.0

Fuxked me over with pricing and not clear information worse experience ever. Never again

Vincent Servin 
Rating:
5.0

These guys are great. Clean location

Kenneth Burks 
Rating:
5.0

Customer service was excellent

randy centek 
Rating:
5.0

Customer did not leave a comment.

Katie Taylor 
Rating:
5.0

Owner Brandon was great as usual.

IRA TAYLOR 
Rating:
5.0

Great people at this location!

jason knight 
Rating:
5.0

Customer did not leave a comment.

Paul Bates 
Rating:
5.0

Staff is friendly and helpful. Facilities are in good shape and easily accessible. My belongings were secure and in great shape when I moved them out.

kara householder  |  Overall Experience 
Rating:
5.0

I couldn't be more pleased with my experience with this particular Uhaul authorized dealer. They are the absolute best!! Any time I ever need to rent a trailer or truck or anything related to moving I will definitely be going back to Premier Storage for my Uhaul needs.

Linda Bray 
Rating:
4.0

No suggestion

Tom Pattinson 
Rating:
5.0

Pick up location was very helpful.

Connie Melton 
Rating:
5.0

Brandon was amazing & very accommodating. He put us at ease and told us he would get the truck checked back in.

Mike Quinlan 
Rating:
5.0

Everything went smoothly, and when you're moving, that is all that matters!

Deborah Alward 
Rating:
5.0

Customer did not leave a comment.

Derunte Franklin 
Rating:
5.0

Very polite and helpful, no issues.

James Tapp 
Rating:
5.0

Customer did not leave a comment.

BRUCE STOUGH 
Rating:
5.0

Extremely helpful and friendly! Would recommend to friends and family

Julio Delatorre 
Rating:
5.0

These guys are the best

John Nance  |  Overall Experience 
Rating:
5.0

We have rented trailers and trucks from this location many times. We have been extremely happy with the service and the equipment has always been well maintained and clean.

George Kast 
Rating:
5.0

Customer did not leave a comment.

DENNIS POLLOCK 
Rating:
5.0

Customer did not leave a comment.

Craig Shaw 
Rating:
5.0

Had a fluid pickup-time situation, due to beyond my control. Phoned, explained the situation, and your rep immediately assured me my truck would be there when I got there. Very helpful.

Robert Crawford 
Rating:
5.0

Customer did not leave a comment.

Owen Mckinney 
Rating:
5.0

On time pick up good experience

Michael Thomas 
Rating:
5.0

Very friendly people.

kaushal chaudhari 
Rating:
5.0

Customer did not leave a comment.

Tim Newcom 
Rating:
5.0

Customer did not leave a comment.

William Copeland 
Rating:
5.0

Easy process to return equipment. The gentleman is very accommodating and professional.

Jenny Adams 
Rating:
5.0

Customer did not leave a comment.

Kathryn McKinney 
Rating:
5.0

Customer did not leave a comment.

William Copeland 
Rating:
5.0

Customer did not leave a comment.

rachel tipton 
Rating:
5.0

These guys are great

Robert Nance 
Rating:
5.0

The best location if you need a U-Haul

Bobby Henson 
Rating:
5.0

Honestly fool proof business.

Kristin Ellinwood 
Rating:
5.0

Brandon is always friendly and very helpful

Deborah Ragland 
Rating:
3.0

Great experience fast easy drop off

Eric Thornburg 
Rating:
4.0

We did not get contacted to let us know how to pick up the truck before hours so was 1 1/2 hours late getting the truck.

Owen Baker 
Rating:
5.0

Wonderful people to work with here!!!

Deborah Brotherton 
Rating:
4.0

Customer did not leave a comment.

Janna MImnaugh 
Rating:
3.0

At 4pm on a weekday, noone was there & had to do self-checkout. Does anyone work 8-5 M-F anymore?

Mark Adams 
Rating:
5.0

The check in process took forever because no one was online checking us in. We had to wait several minutes for someone to even begin to approve us.

Billy Wilson 
Rating:
5.0

Customer did not leave a comment.

Lisa Travillian 
Rating:
5.0

Great customer service

Brian Hamrick 
Rating:
5.0

Customer did not leave a comment.

Corey Groce 
Rating:
5.0

Customer did not leave a comment.

Bill Dickerson 
Rating:
1.0

Wasn't where I picked, stopped at open uhaul location to say too bad you must take it over to the other town. I rent a lot and I mean a lot. Not doing that again I promisse.

Terry Hendrix 
Rating:
5.0

Customer did not leave a comment.

myra sue cook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carolyn adams  |  Overall Experience 
Rating:
5.0

Wonderful customer service and convenient location. Would recommend this storage facility to anyone.

Wanda Martin  |  Overall Experience 
Rating:
5.0

This is a great place to do business with if you are needing to move, all aspects of Premier is top notch from trucks to Storage units this place is great, I would definitely recommend and use again.

greg bennett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

janet goins  |  Overall Experience 
Rating:
5.0

This is the 3rd time that we have used Premier Storage. The knowledge, expertise of the rental equipment, making connections, securing the right size equipment for the job needed is superior. The customer service that Brandon n his team exemplifies r excellent. We were extremely happy n satisfied. Thank you Brandon n team.

gary payton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANNETTE DUDLEY  |  Overall Experience 
Rating:
5.0

Brandon Tinsley was amazing to work with. Several times he accommodated our sometimes unique situation. He was always fair with his pricing. We rented 5 units from him. Would recommend highly.

ann weldon  |  Overall Experience 
No reviews have been submitted for this location.

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