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Paul R.
Customer Reviews for Precision Autocare
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff was friendly and very helpful. I felt relaxed as everything was explained. I will definitely be using them again. I will recommend my family and friends.
barbra B.Always the best service here at Precision!!!! Allen is the best!!! A+++
JOSEPH A.Not good service there at all
Rita G.Very professional operation"
Tolor G.Quick and easy
Madison W.The gentleman who helped me was nice.
Shaquana O.There was no personal at the pick up spot . He was very rude . He was late 40 minutes . He had me walking back and forth to the wrong truck . Very unprofessional and rude . There was no office, you have to stand outside the whole time .
Ivonn M.Well maintained trucks.
KYLE P.Maintained yes. Clean not so much. At least a good wipe down when it has dust buildup. Welcoming. Great customer service. Will definitely recommend.
Sandra F.The trailer was very dirty on the outside. The back door was hard to pull down because it got stuck in the track. The lights were not secure and I had to put one back in its rubber frame and push it back in the hole. It stayed until I returned the trailer.
Richard M.Quick and friendly service!!!!!
Chris P.Very good service
VICTOR T.Perfect!!!
JOSEPH A.No suggestions for improvement. The online reservation process was simple, the pick up was fast and paperless, the drop-off process was seamless. I will rent from this location again.
Regina D.Have a bigger sing in the front of the business place
rosiario D.Thanks to Dwayne for having a pick up truck available. Especially since the truck I reserved was not at store in Acton when we went all the way across town to pick up the truck. Again, Palmdale location wS Excellent! Ty
Laura G.Great service
chong B.Great customer service
Gerardo L.2 thumbs up
Alfonso G.This was a horrible experience. I even called to complain to an Uhaul manager and no one has called me back. This whole experience felt like a scam. Unbelievable!!!!
dillon G.Drop off location confusing. Employees uninviting, accused us of dropping off a truck in front of the establishment when in fact it was the rental of previous customers.
Mar Casia D.Great customer service. Fast and professional. Thanks again UHAUL..
kendall M.Nice owner and explaining everything down to where to park my personal car.
Miguel J.Make sure the return time is during your business hours.
Erica M.Worked out great
Anthony R.Excellent Customer service.An in my area !
Tashanna C.Service was great, but the trailer had to be swept out and aired out when we got it. The trailer was covered in oil and grease from the road and needed to be cleaned. The locking mechanism on the door was badly worn and actually opened while on the road about a foot, fortunately the furniture kept anything from falling out.
GARY G.The website changed my name to a random name after registering, the truck was not available when I went to pick it up. The store referred me to another location luckily close by. It was a small mechanic shop but it smelled like marijuana.
rosa B.We went maybe a total of 5 miles round trip and we were charged $25 for gas. That has gauge did not even move. That was ridiculous.
Mendy H.used the 24/7 drop off which was fast.
Samantha B.I had a wonderful experience with renting from this location! The trailer was in an excellent location where it was very easy to back up and connect, the man in charge was very good at directing the driver and we were hooked up and on our way VERY quickly! Returning the trailer was even easier than picking it up!! I definitely recommend this location above others in our area! Thank you for being wonderful!!
Jennifer B.The office was falling apart ... literally. The truck was dirty and the engin warning light was on. The man who gave me the truck didn't seem to care at all and bearly spoke to me.
MARK D.Great personnel work here very. Kind and understand thx
albert B.Very helpful.
Jorge Q.Thxs…it worked out….
Gerardo V.Great service....
aristides A.Great service
Aisha D.The equipment was very old, and the safety straps were incorrectly woven through the locking mechanism - it was difficult to correct. The auto-hauler did satisfy my needs regarding the transport of my vehicle. The gentleman at the Palmdale location was very polite; however, he should have noticed the safety straps were wrong.
Michael O.Excellent experience
Juan C.The on line after hour drop off is a difficult.
tom A.26 foot truck interior cab extremely dirty when I picked up the rental. Could barely see out the windows the windshield wipers were dry rotted and unusable. Also the location waiting area was filthy and not well kept.
Andrew P.The office staff was very understanding & lots of patience w all my questions! Over all one of the best places to rent a U-Haul,
Elena Z.Excellent service
vyancea D.Very hospitable, very cordial and they are the most easiest uhaul office we went. It's not how big the store is, its how the customer is being serve and this is the most recommendable place that we will recommend. Next time we need equipment, we will be coming to this store again.
David S.Everything was fast and that's perfect for me!
Tashanna C.