Customer Reviews for Pioneer Storage
(U-Haul Neighborhood Dealer)

535 reviews

7244 Everson Goshen Rd   Everson, WA 98247
(** Closed for Lunch 130-230 **)

(360) 966-7679

Office Hours

  • Monday - Sunday:
    8 am - 12 pm / 1 pm - 5 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(360) 966-7679

7244 Everson Goshen Rd
Everson, WA 98247
(** Closed for Lunch 130-230 **)

Services at this Location:

Office Hours

  • Monday - Sunday:
    8 am - 12 pm / 1 pm - 5 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mary Elenbaas 
Rating:
5.0

Customer did not leave a comment.

Bailey Canup 
Rating:
5.0

Both pick up and drop off locations people were the best to deal with. Top drawer.

kyle bornstein 
Rating:
5.0

Customer did not leave a comment.

Victor Lopez 
Rating:
4.0

Customer did not leave a comment.

Mike Jefferson 
Rating:
5.0

This location is very convenient and the staff was extremely helpful! I will certainly go back there if I ever need this service in the future. Thank you!

Michael Morra 
Rating:
5.0

The gal that helped us for pickup was the best. Super helpful and friendly.

Todd Buzzetti 
Rating:
5.0

Customer did not leave a comment.

Phillip Peterson 
Rating:
5.0

Very professional! The rental process was extremely efficient. I will definitely be coming here next time.

Christopher Kortlever 
Rating:
5.0

Customer did not leave a comment.

carl white 
Rating:
4.0

Customer did not leave a comment.

Pauline Pfohl 
Rating:
5.0

The staff at the return location was very friendly and helpful with getting me check out with my return, and would recommend this place for pick up also…

Jonah Jefferson 
Rating:
5.0

Ten stars he was great 👍

Miguel Meneses 
Rating:
4.0

Having to make a 3 hour drive to pick up a reserved trailer was an unacceptable solution, but I needed the trailer and time had run out. That is why I made a reservation. Probably would not recommend U-haul to a friend based on this experience.

Bill Foltz 
Rating:
4.0

Customer did not leave a comment.

Kennith Robinette 
Rating:
5.0

Dropping off the rig was super easy and the location has a huge parking/pull-up area.

Jenny Rice 
Rating:
5.0

Customer did not leave a comment.

Jered Phipps 
Rating:
1.0

Little bit more organized and friendly maybe.

Kuljinder Uppal 
Rating:
3.0

It was a storage unit place and the gal had no answers on how to file a claim with Uhaul for damages due to leak.

MICHAEL NOLL 
Rating:
5.0

Customer did not leave a comment.

Naba Chinde 
Rating:
5.0

Customer did not leave a comment.

jennifer BAYLESS 
Rating:
5.0

Customer did not leave a comment.

William Drew Jezek 
Rating:
5.0

Everybody here was SO nice and helpful! Nice units, great location, highly recommend to others.

Kami Steinbach 
Rating:
5.0

They were friendly and helpful. I hadn’t booked ahead and they had plenty of trailers available. I would recommend this Uhaul location for an overall good experience.

RANDY REGIER 
Rating:
5.0

Customer did not leave a comment.

Ray Terwisscha 
Rating:
4.0

Customer did not leave a comment.

Mitzi Shpak 
Rating:
5.0

Customer did not leave a comment.

Patricio Martinez 
Rating:
5.0

Chris was very helpful and friendly great service. THANKS

Timothy Regan 
Rating:
5.0

Keep it up

Richard Baxter 
Rating:
5.0

Customer did not leave a comment.

JOHAN VANKESTEREN 
Rating:
5.0

A little off the beaten path but I appreciated that the gentleman was helpful and fast!

Barbara Hancock 
Rating:
5.0

I reserved Everson. The paperwork I got in Port Townsend had been changed to an Auburn drop off. I was able to get it changed back, but I'm not sure why that happened.

Marcia Pedersen 
Rating:
5.0

Customer did not leave a comment.

Donald Bounds 
Rating:
5.0

Customer did not leave a comment.

Cheryl Park 
Rating:
4.0

Customer did not leave a comment.

mary Ingels 
Rating:
5.0

Nothing everyone was very nice

BOB MCNAMAR 
Rating:
5.0

When he realized I had an 8 pin electrical connection he conveniently produced an adapter I could use with your 4 pin connection. He was very courteous and patient with me and gave me an extra day which luckily I did not need. I had help so i came in on time.

martha stolberg 
Rating:
4.0

Nothing.

Robert Cron 
Rating:
5.0

Nice and helpful check-in person who was good at explaining everything about the rental.

Sonya Sangster 
Rating:
5.0

Customer did not leave a comment.

steven thomas 
Rating:
5.0

Personnel at the facility were very helpful and super friendly. The facility is very nice ,clean and lots of room to maneuver.

Daniel Clark 
Rating:
5.0

Customer did not leave a comment.

Zackary Sanders 
Rating:
5.0

Good service

Fred Otjen 
Rating:
2.0

Customer did not leave a comment.

Brandon Sims 
Rating:
4.0

Customer did not leave a comment.

Lucas Purdy 
Rating:
5.0

Customer did not leave a comment.

John Olsoy 
Rating:
5.0

The personnel was extremely friendly and helpful.

Ben Skinner 
Rating:
5.0

None

Jim NEWCOMB 
Rating:
5.0

Pioneer Storage is a great facility. Very clean. Chris was extremely helpful and efficient. He's a perfect representative of U-Haul. We're so fortunate to have him, Pioneer Storage, and U-Haul in our community. A huge thank you from the Fosters!

Lloyd foster 
Rating:
3.0

Not promise a refund of deposit when they never intended to give one

LEROY LORENZ 
Rating:
5.0

It would be difficult to improve on the excellent customer service that Pioneer Storage/Uhaul provides every time I go there. Of all the Uhaul locations in our area I always prefer to do business with Pioneer Storage.

JOSHUA HICKMAN 
Rating:
5.0

Fast, easy, and friendly!

CHAO MOUA 
Rating:
5.0

Customer did not leave a comment.

Diane Ackerman 
Rating:
5.0

Customer did not leave a comment.

Chad Van Berkum 
Rating:
4.0

Truck was not cleaned out/swept, and the car carrier ramp did not lock in place. The guy that helped me noticed that the ramp came right out but didn't say/do anything about it.

Sarah Mielke 
Rating:
5.0

Customer did not leave a comment.

Melissa Savage 
Rating:
5.0

Doughnuts

James Ostrander 
Rating:
5.0

Customer did not leave a comment.

Alan Sonnenberg 
Rating:
1.0

Not happy at all that UHaul made me drive one hour round trip out of my way to play delivery driver for you. Screw you guys. There were 20 closer places I should have been able to drop it off, but you make me drive to the middle of nowhere. Screw off, I’m done with you ass hats.

COREY LINDSAY 
Rating:
5.0

Got some message text that your reservation was changed to a different location,this came at midnight after the rental,we trying to figure out no lockbox building under renovation,workers says Roger not here he only comes to give out key,the Shelly lady at Pioneer storage very good,but crazy change reservation this added extra mileage and I got billed for it also not our fault we didn't get truck for several hours late driving around try to find this place

JOHN DAVID russell 
Rating:
5.0

Customer service was as good as I could ask for. Nice guy who helped me.

Steven Rose 
Rating:
3.0

Customer did not leave a comment.

MATTHEW BRADY 
Rating:
5.0

Nothing- Service was excellent

CRAIG FORHAN 
Rating:
5.0

The customer service lady was very friendly and helpful.

Lyn Morgan-Hill 
Rating:
5.0

Young Mr. Kortlever was fast, friendly, efficient. Was in and out in no time. Return was even easier . Great experience, great young man!

Harold Nightingale 
Rating:
1.0

They were not open when I arrived on the date and time scheduled and reserved.

Edwin Diaz 
Rating:
5.0

Glad this location was open on Sunday so I could deal with someone in person. Attendant was friendly and helpful in checking the trailer back in and unhooking it from my car.

Scott Bayles 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY SPITZER 
Rating:
5.0

Very friendly and great customer service. The gentleman had a lot of people coming in at once and worked very fast and efficiently to get everyone taken care of.

CLAYTON ERNEST BIRD 
Rating:
5.0

Pioneer Storage was really accommodating and went out of their way to remedy the fact that Uhaul had promised packing blankets that aren't available at that location. Uhaul could improve it's online rental by being better informed about what is locally available at independent locations.

Cheryl Pflug 
Rating:
5.0

Very helpful and efficient personnel. Friendly and inviting.

Tiffany Flanagan 
Rating:
5.0

Customer did not leave a comment.

George Simpson 
Rating:
5.0

Customer did not leave a comment.

JAKE LOOK 
Rating:
5.0

keep up good communication and professional attitude

Robert Pederson 
Rating:
5.0

Typical neighborhood business. Friendly and helpful because they need to stay in business.

Larry Visser 
Rating:
4.0

Customer did not leave a comment.

KRISNA GEORGETTE MOHLER 
Rating:
5.0

Great, small-town facility.

RONALD SMITH 
Rating:
5.0

Delightful customer service; friendly and helpful. Easy-access equipment lot, and very simple return procedure.

Ron Smith 
Rating:
5.0

My rental experience was great! I was assisted by Chris, who helped me with the reservation, as well as giving me tips and tricks for a successful move. The process was smooth, and as expected. I would definitely choose this location for future rentals.

AARON NELSON 
Rating:
4.0

Nothing at all! Shelly and her plants make this facility a pleasant experience--like dealing with family! I look forward to using this location/facility in the future.

RONALD SMITH 
Rating:
5.0

Excellent customer service! Focus on individual 2nd to none.

DANIEL LEE JACKSON 
Rating:
5.0

I had concerns about the return because of New Year holiday. Michelle took away my concerns immediately. Bent over backwards to make my return process easy and stress free. Thank you Michelle

Daniel Jackson 
Rating:
5.0

Customer did not leave a comment.

WILLIAM NIEMAN 
Rating:
1.0

I prepaid for 2 dozen blankets and a furniture dolly, and neither were in the truck when I picked it up, which was after hours so the office was closed. I had to go out of my way to pick up the items I paid for at another UHaul location. Would suggest fulfilling your obligation to paying customers.

Ronald Moeller 
Rating:
1.0

They weren't even open when I was told they would be.

SIM LIM-VETH 
Rating:
1.0

Horrible experience with Everson branch. Called to confirm time of pick up. Told 1015 no earlier. Showed up office closed - trailer not there. This is after being switched from Bellingham after reserving a month ahead. No one showed up for close to 40 minutes. With the change of location added over two hours to the process (two precious hours needed to pack). Not sure who runs the business but they suck.

Christopher Borgstede 
Rating:
5.0

Pioneer Storage owner Michael Flint was extremely helpful. With the current COVID-19, call the office number and he’ll arrange to meet you at the office. As a UHaul rental location. Michael was able to arrange for the UHaul truck to be dropped off at this location versus having to drive to Bellingham after off loading at this storage facility. Truly great customer service received!

james pina 
Rating:
5.0

Customer did not leave a comment.

Thomas Marion 
Rating:
1.0

Took 50 minutes to pick up our trucks with no line and the employees didn't know what they were doing.

Ariella Downey 
Rating:
4.0

Customer did not leave a comment.

Craig Johnson 
Rating:
5.0

Excellent customer service! Explained what was going on up front, so no questions from me.

Cheryl Szawicki 
Rating:
5.0

Great service! I would rent again.

Kelsey Ungersma 
Rating:
5.0

Customer did not leave a comment.

Ute Mazel-Reeves 
Rating:
5.0

Customer did not leave a comment.

Ken Bews 
Rating:
5.0

Location was very accommodating.

Michael Copenspire 
Rating:
5.0

Very polite and friendly service. The office representative thoroughly went over my contract to make sure I received everything in the agreement and that the vehicle performance was satisfactory during my move..

Carl Tyska 
Rating:
5.0

The service was excellent and location convenient for me. I will definitely next time I need a truck.

Cory Carlson 
Rating:
5.0

Nothing Pioneer storage has the best service help you can get get anywhere with any moving needs.

Francisco Reyna 
Rating:
5.0

The people working there are great

Douglas Whitener 
Rating:
5.0

Customer did not leave a comment.

Chao Moua 
No reviews have been submitted for this location.

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