Customer Reviews for ClearHome Self Storage Loveland
(U-Haul Neighborhood Dealer)

21 reviews

325 12th St SW   Loveland, CO 80537

(970) 203-0843

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 10 am–4:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: 9:30 am - 2:00 pm
  • 6/19/2024: 9:30 am - 2:00 pm
  • 7/4/2024: 9:30 am - 2:00 pm
  • 9/2/2024: 9:30 am - 2:00 pm
  • 11/27/2024: 9:30 am - 2:00 pm
  • 11/28/2024: Closed
  • 12/24/2024: 9:30 am - 2:00 pm
  • 12/25/2024: Closed
  • 12/31/2024: 9:30 am - 2:00 pm
  • 1/1/2025: Closed

Show All Hours

Services at this Location:

Contact Us

(970) 203-0843

325 12th St SW
Loveland, CO 80537

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 10 am–4:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: 9:30 am - 2:00 pm
  • 6/19/2024: 9:30 am - 2:00 pm
  • 7/4/2024: 9:30 am - 2:00 pm
  • 9/2/2024: 9:30 am - 2:00 pm
  • 11/27/2024: 9:30 am - 2:00 pm
  • 11/28/2024: Closed
  • 12/24/2024: 9:30 am - 2:00 pm
  • 12/25/2024: Closed
  • 12/31/2024: 9:30 am - 2:00 pm
  • 1/1/2025: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Positive experience and customer friendly

JEANINE DEVITO 
Rating:
5.0

The young woman who rented us the truck was extremely kind and helpful. She was very professional.

Mardee Coats 
Rating:
5.0

The customer service rep could not have been better. My hats off to her.

Ed Nevers 
Rating:
5.0

Customer did not leave a comment.

April Brandon 
Rating:
5.0

Morgan was fantastic. Very friendly and got us on our way very quickly. Give her a raise

kathleen williams 
Rating:
5.0

The staff was super friendly and knowledgeable. I enjoyed my interactions. You should be proud of them.

LOUANN ENDRIES 
Rating:
5.0

Customer did not leave a comment.

Jason Grasseschi 
Rating:
5.0

Customer did not leave a comment.

Lynn Becker 
Rating:
4.0

The app. Was not working at check in but worked for checkout. Truck was clean and ran perfectly

Gary Strah 
Rating:
3.0

It’s awfully convenient that Uhaul asks you to give reviews for the locations that have no control over the lack of Uhaul scheduling and logistics capabilities. This review is NOT a reflection on the location where we picked up. We will NEVER use uhaul again due to 4 time and location changes at the last minute. Get it together!

John Langfield 
Rating:
2.0

The cab of the truck had a massive leak, probably due to rust damage, and we were moving in the middle of a rainstorm. When we began driving, water dumped on my mother-in-law in the passenger seat. When I mentioned this to the employee, they did not seem to care about the inconvenience, they just said to take a photo to document the damage. Employee at pickup location was generally polite, but seemed confused and gave unclear information. When I picked up the truck, I left my car where she had told me to, however when I picked up she made a comment about that being the wrong place to park. I also called and said that I would be running late to my pick-up, to which she said no problem, however when I arrived she said that she had almost cancelled my reservation.

Griffin Pierce 
Rating:
3.0

Have equipment on truck that was requested.

Andrew Quest 
Rating:
3.0

Customer did not leave a comment.

sandy peterson 
Rating:
5.0

Customer did not leave a comment.

James Burns 
Rating:
3.0

The people were nice- the truck was ok- the app and trying to do things on it was Horrendous. The app is shit to use. It wouldnt allow me to enter the right end mileage at all. We couldnt upload pictures- i had to call and she was awesome. I filled the truck over where i had to and got charged 78 dollars for 8 miles. Seems something is amiss here. Should not have been that much. Seriously 8 miles i drove it and had it for 24 hours. Crazy

lana campbell-kroger 
Rating:
1.0

I called 3 times to confirm my drop off location in Loveland, CO. Each time it was not actually added correctly and I was quickly hung up on. Once it was put in, the customer service member ended up putting in a completely different address (in Denver), and I ended up needing to drop off my vehicle the next day in the middle of a snowstorm. We will not be using U-Haul for our next move.

Lena Biedrzycki 
Rating:
5.0

Customer did not leave a comment.

Vincent Hassel 
Rating:
1.0

Customer did not leave a comment.

Landon Donaldson 
Rating:
3.0

Better communication with pick up and drop off.

Melina Wetzbarger 
Rating:
4.0

Return person not well trained

Jeff Swanson 
Rating:
3.0

just to make sure that the equipment is actually what it says it is for example the gas, i was told that the equipment was at full tank but wasnt.

JAIME TORRES 
No reviews have been submitted for this location.

Additional Services at this Location

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