Customer Reviews for Personal Mini Storage Clermont 50
(U-Haul Neighborhood Dealer)

1,104 reviews

15635 St Hwy 50   Clermont, FL 34711
(W of Winter Garden)

(352) 241-9631

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(352) 241-9631

15635 St Hwy 50
Clermont, FL 34711
(W of Winter Garden)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

Customer did not leave a comment.

CAROLINE VALENTINO 
Rating:
5.0

Very customer-focused. Great service.

Paul Rendulic 
Rating:
5.0

Nothing that I can think of

Rocco Pompa 
Rating:
4.0

Very nice helpful staff, trucks were maintained very well.

Eddy Judson 
Rating:
5.0

You are on top

Holson Theodore 
Rating:
5.0

Alicia, Tony, and Julio are fantastic!

JOSE MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

Megan Yawn 
Rating:
5.0

Everyone was friendly and extremely helpful.

Rebecca King 
Rating:
2.0

My truck has some much issues, oil light came on , my trunk shutdown in the middle of my trip. My truck has misfire ,

Jorge Payan Del Rio 
Rating:
5.0

The truck ran very well and the customer service was top notch.

Charles Pennisi 
Rating:
1.0

The frontdesk lady was terrible

Carlos Fonseca 
Rating:
5.0

Great job on pickup and return!! Thank you!!

Theodore Cyman 
Rating:
1.0

To begin let me say the employees there did the best they could. It may as well have been self service. Took way too long to get hitched up. They couldn't get the tongue jack to work. Finally I said lets just pick it up and slide it off. They sent me on my way. When I got to my destination I see a text stating I had to fill out a condition report before I leave the facility. When I got there to return it there was nobody there to help un load. The lady helping out, not even an employee, said just drop it there. I did. Noone came to check me out. Had to go round someone up. When the lady at the front desk got there she said no you can't drop it there. We went through hell hitching back up trying to get it in place. Had my daughter in the back of the trailer for counter weight so I could lift the trailer off manually. I'm 69 years old, we just spent six hours moving crap. The last thing I needed was to basically check out and check in the trailer by myself. I would never ever recommend this place to anyone. In fact, I think U-Haul should refund me every penny. Or cut me a check for the time I worked there. I charge $150.00 an hour for my time. Thirty minutes equals $75.00. Jeff Brown Clermont Florida Ridiculous.

Jeffrey Brown 
Rating:
5.0

Customer did not leave a comment.

Joseph Luciano 
Rating:
5.0

Customer did not leave a comment.

Roger Lisenko 
Rating:
5.0

The employees at this place are very helpful and have very positive attitudes. I honestly don’t think there is anything they need to change

LAWRENCE DAVIS 
Rating:
5.0

Tony was awesome. Great customer service, give him a raise!

Barb Mulsahine 
Rating:
5.0

Customer did not leave a comment.

Richard Kamaka 
Rating:
5.0

Customer did not leave a comment.

Dale Schaeffer 
Rating:
5.0

Very quick and efficient drop off. Great staff.

Jerry Kartzinel 
Rating:
5.0

The staff was very friendly, polite, and very helpful. No improvements needed. Excellent service.

Richard Wright 
Rating:
5.0

Best customer service ever.

Louis McDonald Florida Freewheelers 
Rating:
5.0

Best customer service on the planet

Terry Smith Florida Freewheelers 
Rating:
5.0

Best customer service ever. Tony is awesome.

Pablo Sanchez Florida Freewheelers 
Rating:
5.0

Best customer service ever. They are awesome

Debra McDonald Florida Freewheelers 
Rating:
5.0

Customer did not leave a comment.

JENNIFER YORKE 
Rating:
5.0

Everything was perfect nothing to improve. The staff was great and very professional

hermon bell 
Rating:
4.0

Customer did not leave a comment.

gloria Mccall 
Rating:
5.0

Customer did not leave a comment.

Jose Martinez 
Rating:
4.0

Customer did not leave a comment.

Amy Craig 
Rating:
5.0

Customer did not leave a comment.

Thomas Eubank 
Rating:
5.0

Customer did not leave a comment.

Lynn Hahn 
Rating:
5.0

Customer did not leave a comment.

jean moore 
Rating:
5.0

Great team. Alicia you as extremely helpful.

Bladimiros Stavropoulos 
Rating:
5.0

Your app is impossible to use. Unable to check-in because of issue with photo of ID. On return - check-out took over an hour again on the app that then charged 2 day rental for time of use when I returned before my 8 hrs. In person service was great. Your app is not especially at the end of a long moving day!

Alicia Sheridan 
Rating:
4.0

Try to use the return app and it didn't work

JANICE PETERS 
Rating:
5.0

Customer did not leave a comment.

Michael Gulbranson 
Rating:
5.0

In store representative was friendly, helpful and professional.

Michael Duncan 
Rating:
5.0

Customer did not leave a comment.

James Ley 
Rating:
5.0

Customer did not leave a comment.

Juan Agudelo 
Rating:
5.0

Awesome owners!!

Jeffrey Hsu 
Rating:
5.0

Tony at the storage center was so much help and very kind! We had a great experience with Uhaul because of him.

Angela Toscano 
Rating:
4.0

Customer did not leave a comment.

NANCY EZELL 
Rating:
4.0

Customer did not leave a comment.

Alek Reed 
Rating:
4.0

We want to appreciate what they did for us after we left the keys inside the car and the doors were lock. We spent an hour trying to open the car to get the keys but the gentleman that works there was able to opened it and we couldn’t be more thankful saving us from paying extra for the road assistance. Thank you again!

David Nunez 
Rating:
2.0

frustrating pickup

Daniel rivera 
Rating:
5.0

Good people

Craig Foreman 
Rating:
5.0

It was great

dennis dittmar 
Rating:
2.0

Rented a 26ft truck and it drove terrible. Bouncy up and down when accelerating and worst part shaky.

Esther Borrero 
Rating:
5.0

Thank you for your Excellent service!

TAMI LITVAK 
Rating:
5.0

Husband and wife team very professional and also attentive. I am interested in renting some space as well . Again thank you.

benjamin contreras 
Rating:
5.0

Customer did not leave a comment.

Chris Devuyst 
Rating:
5.0

Customer did not leave a comment.

steven hoyer 
Rating:
5.0

Continue doing what you are already doing...

Franklin Allen 
Rating:
5.0

Tony was extremely helpful and professional. I would recommend this location to my family and friends.

patrick mooney 
Rating:
5.0

The customer service was great

Tamika Sigler 
Rating:
1.0

Customer did not leave a comment.

KEVIN KING 
Rating:
5.0

Love the friendly atmosphere and employees. Thank you!

Cathy Vail 
Rating:
2.0

App did not work when I went to check out the truck. I used the truck for 1 day and got charged for 2 days. This has happened twice now.

Jami Iuli 
Rating:
5.0

Tony and Alicia are great! They always go above and beyond to make sure you are satisfied.

Jose Martinez 
Rating:
5.0

Keep up the good work!

RAMON OTERO BRACERO 
Rating:
5.0

Customer did not leave a comment.

Migdalia Burgos 
Rating:
5.0

Customer did not leave a comment.

William Dorff 
Rating:
5.0

Prices are always a concern. Continue to maintain reasonable prices.

Ruth Erazo 
Rating:
5.0

Very customer friendly!

ANTHONY PEDRAZA 
Rating:
5.0

The personal mini storage business is second to none. U-Haul on the other hand is a horrible company. They take reservations when they don’t have vehicles and when you go to pick them up they leave you hanging. Tony and his wife at the location are great but U-Haul is absolutely horrible.

Steve Coulson 
Rating:
5.0

Keep the staff you have now, they are great! TD

THOMAS DONALDSON 
Rating:
5.0

Customer did not leave a comment.

TAMI LITVAK 
Rating:
5.0

Customer did not leave a comment.

LAURA MANTILLA 
Rating:
5.0

There manager were awesome i hope to them soon . They helpe us in every way possible

SONYA ACKLEY 
Rating:
5.0

Customer did not leave a comment.

Chloe Mullaney 
Rating:
5.0

My experience was over the top excellent!! Friendly, pleasant, professional thru & thru!! And the truck was impeccably clean. Congrats on doing a fantastic job!! I will recommend you, PERSONAL STORAGE, on Highway 50 just west of Greater Hills to everyone !!! Thanks!!!

Judy Rosser 
Rating:
5.0

Great customer service, very friendly and helpful. A great place to rent a U-Haul or a storage unit.

Jeremy Whatton 
Rating:
5.0

I received great customer service at this Uhaul company in Clermont. The couple made sure to call to remind me to extend my rental when I lost track of time. They also took care of checking in the rental for us after hours. Highly recommend this company!!

Kayla Sanfratello 
Rating:
5.0

Excellent location and service provided for the rental.

ANTHONY PEDRAZA 
Rating:
5.0

Customer did not leave a comment.

Don Dekker 
Rating:
5.0

Great job, keep up the good work!

Gerard Blackshear 
Rating:
5.0

Customer did not leave a comment.

John Stephens 
Rating:
5.0

Great and friendly customer service.

Beau Maddox 
Rating:
4.0

Customer did not leave a comment.

Mark Milhoan 
Rating:
5.0

Customer did not leave a comment.

DAVID CASTONGUAY 
Rating:
5.0

Customer did not leave a comment.

Bruce Cooper 
Rating:
5.0

Customer did not leave a comment.

charles herr 
Rating:
5.0

Customer did not leave a comment.

Gary Bowen 
Rating:
5.0

Tony was incredible, he was helpful, kind, and treated me very fairly. Thankful for his service and I will gladly return to him the next time I need to rent a truck or trailer.

BRENT BURNS 
Rating:
5.0

Customer did not leave a comment.

Jose Martinez 
Rating:
5.0

The managers were fantastic. I needed a truck right away and couldn’t wait and they stayed after waiting for a return to help me. Will absolutely use you guys again and recommend you to everyone I know.

Jason Gherghel 
Rating:
5.0

the truck ran out of transmission fluid, but they took care of it with no issues!

Natanael Radke 
Rating:
5.0

Customer did not leave a comment.

Misty Hinson 
Rating:
5.0

Tony and Alicia are amazing! They provided us with exceptional customer service and professionalism. They are an asset to your organization. Thank you, Tony and Alicia!

Sarah Camacho-Garcia 
Rating:
5.0

Excellent service.

Dean Donnelly 
Rating:
5.0

Customer did not leave a comment.

remera cruz 
Rating:
5.0

Customer did not leave a comment.

Andrew Chattin 
Rating:
5.0

Very friendly and helpful.

Dana Cooper 
Rating:
5.0

Customer did not leave a comment.

Carol Dzama 
Rating:
5.0

The employees were incredibly kind and helpful. This is the second time we have used this location and will not use another location in Clermont FL. They are the best in the area.

Joseph Rock 
Rating:
3.0

The app takes way too long when you are picking up. It needs to be improved. It took 40 minutes to get through the steps.

Brice Hellstrom 
Rating:
5.0

Customer did not leave a comment.

alberto rosa 
Rating:
5.0

Really nothing personal u haul is what it says .They were very personal and kind .Very satisfied with them great experience

Hiram Marin 
Rating:
5.0

I have never experienced such amazing customer service as displayed by Tony. Tony went out of his way to ensure the trucks were at their location instead of us having to drive to Orlando. We are tremendously appreciative of Tony’s customer service and great suggestions. God bless.

Desmond Richard Mohan 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top