Customer Reviews for Pee Gee Enterprises Inc
(U-Haul Neighborhood Dealer)

267 reviews

18825 Old Shady Hills Rd   Spring Hill, FL 34610

(727) 856-2926

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–1 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(727) 856-2926

18825 Old Shady Hills Rd
Spring Hill, FL 34610

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–1 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mike Lopez 
Rating:
2.0

The lady at this location is very nice and helpful. The only complaint is the place smells horrible because they smoke inside. I left with my clothes smelling like a cigarette.

Colleen Quarles 
Rating:
5.0

Staff was excellent very informative just a geat overall experience. Will refer to friends

michelle makarewicz 
Rating:
5.0

Customer did not leave a comment.

Pamela Worrell 
Rating:
5.0

Not sure of the lady that helped but she too was awesome.

AIRINE JACOBSON 
Rating:
5.0

Great customer service.

joe Vari 
Rating:
4.0

Customer did not leave a comment.

ron fee 
Rating:
5.0

Customer did not leave a comment.

elizabeth cruz 
Rating:
5.0

Customer did not leave a comment.

Catherine Colon 
Rating:
4.0

Customer did not leave a comment.

Ruben Velez 
Rating:
5.0

Joanne is always so sweet!

Kathy Ibbetson 
Rating:
5.0

Customer did not leave a comment.

Russell Ogrin 
Rating:
5.0

Customer did not leave a comment.

Charles Watson 
Rating:
5.0

Customer did not leave a comment.

Robert Randolph 
Rating:
5.0

Customer did not leave a comment.

JOSEPH JACONA 
Rating:
5.0

Wrong trailer and Wrong address? Online sucks! I will Never be using uhaul again!. If not for the kind people that did there best.

Rickey Granger 
Rating:
4.0

Customer did not leave a comment.

Tim Talty 
Rating:
1.0

I ordered a 10 foot truck. They called me the day I was supposed to pick it up to tell me the previous person didn't bring it back. They reserved me another truck at a different location. They told me it was a 15 foot truck. When I got there the only truck they had was a 26 foot truck. It cost me so much more money in gas Very unhappy and not satisfied at all.

Dawn Silberberg 
Rating:
5.0

Customer did not leave a comment.

ROBERT RICARDO HOPE 
Rating:
5.0

The agent on site was terrific to work with! If I ever need a U-Haul in the future, I will definitely be using this location.

Kathryn Dentato 
Rating:
5.0

Customer did not leave a comment.

Kathy Hale 
Rating:
3.0

Auto repair shop that let's you drop/pick up UHauls. Kind, sweet, polite woman handling paperwork etc. Extremely nice and helpful. only knock, it did not have packing boxes/materials available (or at least I didn't see them).

Thomas Spina 
Rating:
5.0

Customer did not leave a comment.

DONNA COLEMAN 
Rating:
4.0

Customer did not leave a comment.

mary ann dowling 
Rating:
5.0

Nothing. All was good!

Mike Letterer 
Rating:
5.0

Keep up great services

LEO MATTHIS 
Rating:
5.0

The equipment and the service was excellent would highly recommend to anyone

Samuel Acevedo 
Rating:
5.0

Customer did not leave a comment.

Krystal Ahmad 
Rating:
3.0

The truck was dirty on the inside and in the back. There was ashes in the cup holders in the cab and a big oil stain in the back. I asked for certian equipment in only got the dolly.

Steven Robbins 
Rating:
5.0

Customer did not leave a comment.

Daniel Hayes 
Rating:
5.0

Lady was very nice and was able to move their reservations around to meet my needs. Since I was flying in from NJ that was a huge help!!

sheridan haines 
Rating:
5.0

Fantastic, friendly, helpful.

John Natoli 
Rating:
3.0

Customer did not leave a comment.

cheryl hollady 
Rating:
5.0

Customer did not leave a comment.

Kevin Goodman 
Rating:
5.0

Customer did not leave a comment.

Ian Herbert 
Rating:
5.0

Excellent service

clarence hart 
Rating:
5.0

Customer did not leave a comment.

Gregory Martel 
Rating:
5.0

Customer did not leave a comment.

christopher reitano 
Rating:
3.0

Customer did not leave a comment.

Frances Stanaford 
Rating:
5.0

Great experience, very nice owner/operator of business.

Robert RIchardson 
Rating:
5.0

Customer did not leave a comment.

JOESPH VALADAO 
Rating:
5.0

Customer did not leave a comment.

David Thurkins 
Rating:
3.0

Better clarify the specifics of the rental period as hours instead of days. Bringing attention to the drop-off time, rather than just the date, can help avoid confusion for those who have not rented previously.

Troy Bailey 
Rating:
3.0

The location was closed. Had to check out on line.

christine ciaramitaro 
Rating:
5.0

Easy pickup great service.

Dawn Klyczek 
Rating:
5.0

Joanne was very friendly. Pleasure doing business with her.

janet Sansone 
Rating:
5.0

Customer did not leave a comment.

Lazaro Hernandez 
Rating:
4.0

The rental location was outstanding and courteous. The truck was loud and rumbled at 40 to 50 mph. Also the pass side door didn't seal well, so the engine noise was very loud.

Todd Rosenzweig 
Rating:
4.0

Customer did not leave a comment.

TONY SPORTELLI 
Rating:
3.0

Even though they were closed, a woman began yelling at us from a mobile home that was onsite

Donna Deibert 
Rating:
5.0

Loved the Ambience of the location!

mark cerasaro 
Rating:
4.0

No problems at all

MITCHEL PINTER 
Rating:
1.0

charge for going over mileage and was told by returning truck with extra fuel I would get a extra $22 back I used 62 0f 80 miles fuel level was less than 8th of a tank returned with half tank 10 days and no refund

William Lucas 
Rating:
5.0

Customer did not leave a comment.

Terry Bosche 
Rating:
1.0

Very poor customer service. I waited over an hour just to pick up my rental truck even with advanced reservations they had to enter the whole contract manually and then couldn’t print the contract so had to wait for her to call u haul costumer service for help.

Vidal Cerna 
Rating:
5.0

Customer did not leave a comment.

Nicole Smith 
Rating:
5.0

* Old Shady hills was great. I ended up there after the location at 111 Peach Tree Dr, spring hill could not help. Apparently UHaul changed my reservation from a 10' to a 20' and i did not want a 20'. the guy at peachtree was very rude after i couldn't take the larger truck. I ended up old shady hills and got a 15' which was not what i wanted either but all they had. I don't think uhaul should change your reservation and charge you more, i think there should have been some accommodation for the change, I had to pay more for a larger truck than i wanted or needed. Not sure that is the way to do business! as far as my good ratings, that was for the people and stores them selves.. as far as u-haul as a whole i am not happy, and not sure i would use you again.!

Florence Salamak 
Rating:
4.0

They were very helpful

Maurice King 
Rating:
5.0

Customer did not leave a comment.

Melinda Hull 
Rating:
5.0

At this location I could not comment on any room for improvements since all I had done was drop off the truck.

David Dobles 
Rating:
4.0

Very close to where I reside, fuel stops, etc. and the staff was helpful!

JOhn DE MAS 
Rating:
5.0

I could not be more thankful with Staff she is wonderful friendly and helpful thank you

WILLIAM FOSTER 
Rating:
4.0

Customer did not leave a comment.

Anthony Corigliano 
Rating:
5.0

Customer did not leave a comment.

gary betz 
Rating:
5.0

Customer did not leave a comment.

pattie eaclbacci 
Rating:
5.0

Thelocation was great but the main Uhaul reservation had a hard time fufulling my reservation trying to bump me from a 15' truck to a 26 and this went on minutes before my due time. The location was great but Uhaul has to get their reservations down better.

George Gotch 
Rating:
5.0

The first uhaul company we called scheduled this for Pee Gee pick up location at 12:30. However when we got there they were closed at 12. Very unprofessional of the location on linden st in Spring Hill to do. It was extremely awkward and almost didn’t work out however the shop manager happened to still be there and let us in and helped us out. Otherwise we would have been scrambling to find a truck, or just not bothered to use uhaul again.

Mamie Rowe 
Rating:
4.0

Customer did not leave a comment.

Shawn Powers 
Rating:
5.0

Customer did not leave a comment.

ken mueller 
Rating:
5.0

Customer did not leave a comment.

dominick corigiino 
Rating:
5.0

Customer did not leave a comment.

Tim Mako 
Rating:
5.0

We love polly the parrot.

sandra warren 
Rating:
1.0

she charged my card double the original one day rental, for being late that was already paid....because she did that, uhaul owes me a free days rental....field supervisor, please call me.

Dominick Corigliano 
Rating:
5.0

I appreciate the customer service and patience from PeeGee and gladly use them again.

robin lavergne 
Rating:
5.0

Customer did not leave a comment.

Kenneth Mueller 
Rating:
1.0

Agent provided no contract

william oakley 
Rating:
5.0

Customer did not leave a comment.

patricia berberian 
Rating:
5.0

Customer did not leave a comment.

Michael P Rodgers 
Rating:
5.0

Thank you!

Rebecca Brock 
Rating:
5.0

Customer did not leave a comment.

marion rodgers 
Rating:
1.0

This place is a service station and the office is a complete disaster. Although the woman there is very nice, the place was unkempt/filthy and cluttered. The van was basically new, just about 2K miles on it.....but was obviously not swept out by a previous renter as there was sand in the footwells on both the driver and passenger sides. Picked up the van at 1016am for an 8 hour rental and was told that closing time is 6pm...and for after hours return, park the van, lock it and drop key into drop box. I returned the van at 700pm....and the key fob did not fit into the drop box...this needs to be addressed. I called and left a voicemail on the location voicemail.... I left the van there and took the key home and had to return on SUNDAY morning to return the key...her first remark to me being: you brought back the van but did not leave the key and she chastised me because she had to 'turn down a rental and send it elsewhere"...…...I'll use other locations going forward, thank you very much. I have many other things to do on a Sunday morning than worry about returning a U-Haul key because the slot on the drop box is too narrow for it to fit.

Steven Wagner 
Rating:
5.0

Customer did not leave a comment.

Daniela Llyod 
Rating:
1.0

I brought the truck back early. I was charged a second day that i didn't use. Uhaul owes me 40.00 plus 14.00 for coverage. I had the truck less than 24 hours. Also i put extra gas in. I Am sitting on hold with uhaul right now for 16 minutes so far. This is ridiculous.

Victoria gagliano 
Rating:
5.0

Customer did not leave a comment.

LISA KITZMILLER 
Rating:
1.0

Would not refer UHAUL PERIOD!!!

natalie sanon 
Rating:
2.0

Was told that they would waive any extra miles charhes becaide I returned the truck with double the gas I recieved it with but then was charhed an extra 6 dollars the next day for the extra 5 miles. Petty.

ELIZABETH BAKER 
Rating:
3.0

Very nice to deal with

Gwen Follansbee 
Rating:
5.0

Customer did not leave a comment.

Nation Brown 
Rating:
3.0

Customer did not leave a comment.

lisa virgilio 
Rating:
5.0

Customer did not leave a comment.

James Damelio 
Rating:
5.0

Nothing except be able to pay and make arrangements the day beforehand.

Bernadine Valentine 
Rating:
4.0

2 dozen pads short. The location had to obtain pads from other sources however, could not locate necessary quantity. Uhaul never responded to my complaint regarding shortage of pads that cause us to make 2 trips versus 1 that would have been capable if necessary supplies were delivered as reserved.

Keith McCready 
Rating:
5.0

There is nothing really to change Joanne the operator rap for U-Haul very nice person easy to get along with I got my U-Haul at the door I went easy peasy nice place to do business and thank you Joanne very much

jim maye 
Rating:
3.0

The driver side mirror was not properly adjusted and the truck that they provided was larger than I needed but it was the only truck on the lot. The lady that rented me the truck was very pleasant.

Edward Shea 
Rating:
5.0

Customer did not leave a comment.

kevin goodman 
Rating:
1.0

Customer did not leave a comment.

Devin Walton 
Rating:
3.0

Customer did not leave a comment.

DOuglas Belau 
Rating:
3.0

Customer did not leave a comment.

CAROL BROWER 
Rating:
5.0

Very nice service

Andrea Tapia 
Rating:
5.0

Customer did not leave a comment.

Wade Cangero 
No reviews have been submitted for this location.

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