Customer Reviews for Paradise Chevron
(U-Haul Neighborhood Dealer)

1,693 reviews

5647 Paradise Blvd NW   Albuquerque, NM 87114

(505) 897-1090

Office Hours

  • Mon-Sat: 7 am–7 pm
  • Sun: 7:30 am–6 pm

Services at this Location:

Contact Us

(505) 897-1090

5647 Paradise Blvd NW
Albuquerque, NM 87114

Services at this Location:

Office Hours

  • Mon-Sat: 7 am–7 pm
  • Sun: 7:30 am–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent service!

Randall Martin 
Rating:
4.0

Customer did not leave a comment.

Wesley Gray 
Rating:
5.0

Melinda was polite and very helpful

Kynneth Wilson 
Rating:
5.0

Customer did not leave a comment.

Laura Baker 
Rating:
5.0

Customer did not leave a comment.

Roderic Faimalo 
Rating:
5.0

Excellent customer service. All the workers were extremely nice and helpful. I would recommend this location to family and friends.

PEARL M MONTANO 
Rating:
5.0

Hi. Malinda was so helpful! Very friendly staff. I would definitely recommend Malinda and her staff to family and friends for future moves.

Nancy Pereida 
Rating:
3.0

Customer did not leave a comment.

Joel Johnson 
Rating:
4.0

Customer did not leave a comment.

William Carreathers 
Rating:
5.0

It’s a gas station and space is limited but the staff was super friendly and helpful!!!

Shriver Smith 
Rating:
2.0

Customer did not leave a comment.

Lisa Schuerman 
Rating:
5.0

They were fantastic, they took note of all the issues I had and said they would look into the issue so another customer does not have to deal with a bad expense

Luis Gutierrez 
Rating:
4.0

Customer did not leave a comment.

daniel cruz 
Rating:
5.0

Customer did not leave a comment.

tony erdman 
Rating:
5.0

I’ve been to many and I prefer this one even if it’s out of the way. The staff is great and they are organized, plus I feel safe in the location. And they don’t keep their trucks on empty (gas).

Deborah Castillo 
Rating:
5.0

Customer did not leave a comment.

Victor Kraft 
Rating:
4.0

Customer did not leave a comment.

Phillip Rodriguez 
Rating:
5.0

Great, friendly service

Orin Freeman 
Rating:
5.0

Lower the cost

carol barnes 
Rating:
4.0

Customer did not leave a comment.

ANNA Marquez 
Rating:
5.0

Everything was excellent and very friendly. Great customer service very helpful.

Jessica Solis 
Rating:
5.0

Nothing. It is a very friendly location.

Anne McCormick 
Rating:
4.0

Customer did not leave a comment.

celso pool 
Rating:
5.0

The young man we fast and very careful to make sure he secured the car on the transport properly. He answered all questions and was very polite.

Darleen Jackson 
Rating:
5.0

I have used this location several times and have never had a problem. They are very knowledgeable and helpful. The employees have a great attitude too. Could not ask for a better team and equipment.

Darleen Jackson 
Rating:
5.0

Customer did not leave a comment.

Phillip Lucero 
Rating:
5.0

Excelente servicio

matin alfonso 
Rating:
5.0

Nothing, they have been great every single time I need to rent a u-haul truck. Definitely, highly recommend them.

ANA COUCH 
Rating:
5.0

The place is a gas station, not a U-Haul office, and a bit crowded, not enough space to park the vehicle.

ellis clark 
Rating:
5.0

Excellent service and very accommodating to the delays we had. It was very much appreciated!

Dorothy Allen 
Rating:
3.0

very tight to drive thru. However, the staff is great.

Feddel White 
Rating:
5.0

Customer did not leave a comment.

Ramon vigil 
Rating:
5.0

Customer did not leave a comment.

Lisa Lesku 
Rating:
5.0

The staff at this location were so friendly and helpful. I will definitely return to this particular location.

Gloria Ortiz 
Rating:
5.0

Customer did not leave a comment.

Michael Conner 
Rating:
5.0

No need for improvement great customer service it was easy thank you

ALFREDO PAdilla 
Rating:
5.0

Service was great, people were very helpful and kind.

Micheal Fernandez 
Rating:
5.0

Great customer service. Friendly and respectable, knowledgeable of product.

eva gatten 
Rating:
5.0

Went above & beyond, thank you!)

Adam Salas 
Rating:
5.0

Went above & beyond, thank you!)

Adam Salas 
Rating:
5.0

Customer did not leave a comment.

Ryan Hallum 
Rating:
5.0

Extremely friendly staff, means a lot these days.

Gary south 
Rating:
5.0

Customer did not leave a comment.

Paul Pena 
Rating:
4.0

JThe st a bit g thank you.

veroinica lynch 
Rating:
2.0

This location had minimal moving resources other than moving trucks and hand trucks. This isn't a full service location.

alex coriz 
Rating:
1.0

This location rented me a 10' Truck with a flat front passenger tire and a check engine light on with 3% oil life remaining on the truck. When I returned the truck and talked about my experience I was asked "Well did you inspect the truck when you took it off the lot?" as if it was my fault for renting a broken truck and "We'll report it." then told brushed off. 0 out of 5 stars. Would never recommend.

Mitchell Pavelko 
Rating:
5.0

Customer did not leave a comment.

Emma Martinez 
Rating:
5.0

Ron was super friendly and all the staff was attentive. If I need a Uhaul again I’m definitely getting it from this location.

JOSHUA RUDOLPH 
Rating:
5.0

Customer did not leave a comment.

Anthony Hills 
Rating:
5.0

Customer did not leave a comment.

Ernesto Gaitan 
Rating:
5.0

Customer did not leave a comment.

Steven Stocking 
Rating:
5.0

Customer did not leave a comment.

dotty gillen 
Rating:
3.0

I received wrong drop off location which caused extra driving time and confusion and I wasn’t informed to check my text message for information when I rented the vehicle.

Carmen Chavez 
Rating:
5.0

Fast and friendly service!

ANTHONY MUSARRA 
Rating:
5.0

You guys have always done a really great job. Your trucks are clean your whole gas station inside and out is very well-kept. It’s very very nice to see you and thank you for being so kind.

Cheryl Kirya 
Rating:
5.0

Customer did not leave a comment.

Camela bustos 
Rating:
1.0

I went to this location and they had no blankets and no furniture dollies. Later I found out they did have the furniture dollies but there was no communication and I am trying to rectify the billing where my wife accidentally clicked one way and it was local and they say it takes 3 to 5 days for a credit adjustment.. I am still waiting to hear back.

David Budrodeen 
Rating:
5.0

Customer did not leave a comment.

cruz vargas 
Rating:
5.0

Customer did not leave a comment.

Asa Woolsey 
Rating:
5.0

Customer did not leave a comment.

Neal Groeling 
Rating:
5.0

The owner is very helpful and easy to work with.

David Heckart 
Rating:
5.0

Need discount for military and or seniors! all went well in our local move. Thank you.

Amer Child 
Rating:
5.0

Thank you, Paradise Chevron! My U-Haul rental was easy and the staff was friendly and professional. You get an A+ + + !!!

Brett Flynn 
Rating:
5.0

Good customer service and very practical especially for its location

JOSE OROZO 
Rating:
4.0

Customer did not leave a comment.

vannessa peywa 
Rating:
5.0

Customer did not leave a comment.

Jovanna Martinez 
Rating:
4.0

Great except I just left my phone in the truck and I could not get a hold of anyone to see if they found it.... needs a better customer service number or something

Alyse Beasley 
Rating:
5.0

Customer did not leave a comment.

Helen Clark 
Rating:
5.0

Customer did not leave a comment.

Donna Chavez 
Rating:
5.0

Ron was incredibly helpful, a true professional.

wade taylor 
Rating:
5.0

Customer did not leave a comment.

Mark Smith 
Rating:
4.0

The 15 foot truck worked fine, but shook and rattled quite a bit. This Chevron location has good people working there.

DENNIS OMARA 
Rating:
4.0

In spite of equipment (computer) problems, the transaction went smoothly.

norbert Bartoviac 
Rating:
4.0

The customer care was really great - during both pick-up and return. The staff made everything easy. Thank you.

James Marita 
Rating:
5.0

Customer did not leave a comment.

Marva Randolph 
Rating:
4.0

Will use this company again.

Ana Paula Justo de Carvalho 
Rating:
5.0

Customer did not leave a comment.

Debbie Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Richard Gillig 
Rating:
5.0

None at this time.

Felix Sison 
Rating:
5.0

It's hard if not impossible to improve on excellence.

James demasseo 
Rating:
4.0

Customer did not leave a comment.

Alma Navarro 
Rating:
4.0

There was not enough space to park the size truck and the auto transport we needed which resulted in a call from the location needing the truck moved. The call helped since when I arrived, we found that the truck was not properly setup/dispatched and it needed to be resolved/paid for (was showing in town when should have been one way use/paid all up front) in order for them to check the vehicle in. They were courteous, patient, understanding and attentive.

heather boyer 
Rating:
5.0

Very easy to reserve and friendly staff, very understanding and was able to return quickly.

Amanda Montoya 
Rating:
5.0

Customer did not leave a comment.

Paul Mathis 
Rating:
5.0

Team Chevron/ Paradise Hills U-Haul rocks! Ron and his staff are phenomenal and I always feel like I'm a valued client/customer when renting from them. They go the extra mile!

Eric Dopslaf 
Rating:
5.0

Customer did not leave a comment.

Tracy Parker 
Rating:
3.0

Staff is very friendly and helpful. Interior of vehicle was very dirty. We used wipes to clean areas that we had to touch.

Helen Gonzales 
Rating:
5.0

Customer did not leave a comment.

Gilbert Jacquez 
Rating:
5.0

Customer did not leave a comment.

David Wetters 
Rating:
3.0

Customer did not leave a comment.

Clarence Covington 
Rating:
5.0

Always exceptional.

Charlotte Miller 
Rating:
5.0

This is the third time I've rented from here and they are excellent in customer service! Nothing!

Dan Macdonell 
Rating:
1.0

Help the customers who have reservations and are in person vs someone on the phone that needs price estimates/reservation assistance.

Jordan McGee 
Rating:
5.0

Customer did not leave a comment.

chris catlin 
Rating:
4.0

Easy pickup, friendly staff, quick drop off. We had a good experience.

Teri Hatcher 
Rating:
5.0

N/a

David Christensen 
Rating:
5.0

Amazing experience! So easy and everyone was so friendly! Shout out to Ron!

Stephanie Thompson 
Rating:
2.0

Staff was poorly trained and took too long to accomplish the task at hand.

Jeffrey Cowan 
Rating:
5.0

Customer did not leave a comment.

Robert Kocher 
Rating:
4.0

The guy here was beyond helpful and informed me of everything the first location got wrong, and that they had charged me an extra $100 without telling me.

Brenden Lockwood 
No reviews have been submitted for this location.

Additional Services at this Location

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