Customer Reviews for PJP Automotive
(U-Haul Neighborhood Dealer)

216 reviews

239 Front St   Cheraw, SC 29520

(843) 537-5651

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(843) 537-5651

239 Front St
Cheraw, SC 29520

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Bigger sign

Lee Levesque 
Rating:
5.0

Easy drop off process

Hope Robinson 
Rating:
5.0

Customer did not leave a comment.

Corey Johnson 
Rating:
4.0

This location was closed but had a note on the door if you have any problems to call the number but no one call or called back. I didn’t want to return the U-Haul to this place but my contract said I had too. This place cell signal was awful making it hard to complete return application and insert information. It took me over 40 minutes in the 96 degree weather to complete 4 simple steps.

jennifer oliver 
Rating:
5.0

Customer did not leave a comment.

Davif Gainey 
Rating:
5.0

Professional staff,and quick

Barbara Little 
Rating:
5.0

Add more services

Harun Adongo 
Rating:
5.0

Customer did not leave a comment.

James Lisenby 
Rating:
5.0

Customer did not leave a comment.

Vincent Smith 
Rating:
5.0

Customer did not leave a comment.

Darren Diggs 
Rating:
3.0

I have not received my damage deposit back bc of a computer error or something have to wait for manager to fix it or something

Gary Murphy 
Rating:
3.0

Customer did not leave a comment.

Marcus Daughtrey 
Rating:
5.0

Customer did not leave a comment.

Crawford Quick 
Rating:
1.0

Customer did not leave a comment.

Leroy Werley III 
Rating:
3.0

Explain the billing process. Especially when you only need the thing for 6hrs. max.

ron yancey 
Rating:
5.0

Truck was very clean

Richard Perez 
Rating:
5.0

Customer did not leave a comment.

Janet Jenkins 
Rating:
5.0

Why you guys charge $40 for extra . And i left the U-Haul at 2:00 o’clock. But if you guys keep updated late. So that’s is not my fault. I need my charge back.

PAVAN PATEL 
Rating:
5.0

Everything was good

daniel leak 
Rating:
5.0

The young lady was very courteous and professional. She was knowledgeable which allowed me to expedite my rental process. I see no improvements needed.

Steve Snipes 
Rating:
5.0

I have rented from this location before. Clerk is always curious and helpful. Never any problems.

Steve Snipes 
Rating:
4.0

Customer did not leave a comment.

OSCAR DELRIO 
Rating:
4.0

No t much to improve. Organized and efficient operation.

Allen McIntyre 
Rating:
5.0

Customer did not leave a comment.

Rachel Freeman 
Rating:
5.0

Customer did not leave a comment.

MARION HARMON 
Rating:
5.0

The woman at this drop off location was kind and helpful.

MARVIN JONES 
Rating:
1.0

Don’t rent with uhaul. It was a horrible experience and customer service is non existent. Didn’t have the dolly I needed, had to wait 45 minutes just to get the code to get the keys.

Courtney Tumlin 
Rating:
5.0

Customer did not leave a comment.

Steven Humphries 
Rating:
1.0

Make sure you check your miles

kyesha McCall 
Rating:
4.0

Needs to have better signage that this location is a uhaul location.

RONALD JOHNSON 
Rating:
3.0

The services were outstanding, however, if the pickup location could be made more convenient to the customer's residence, it would be greatly appreciated.

Arlester Simpson 
Rating:
2.0

Trailer was a car carrier. It was absolutely filthy. Covered in grease and grim and road nastiness. Straps and buckles were nasty as hell. Lady at lot tried to block me from washing my hands. No SOAP ! I had to get into my clean truck with greasy hands, drive with my hands using a Hardee’s bag and biscuit wrapper to a Parts house to buy GoJo hand cleaner to wash off filth. Got grease on my shirt that will NOT COME CLEAN. NAPA clerk gladly let me use their bathroom to wash off filth. Woman was NOT NICE. Opened at 9:00 am, not convenient. Two bums were sleeping in an old car without windows and tried to panhandle money from me as I waited for attendant to show up. Another bun tried to beg money when I brought trailer back. Lot was full of old tires, messy and too crowded with junk cars that did NOT even run. Rental truck park across from lot out in street. Place was a mess. Lady attendant Acted weird and hateful, acted like she was hiding something? A real fool, jerking around like she was on drugs, shifty acting as she was babysitting some brats in nasty office. I am a building contractor. I am always armed. I would not stop at this lot with out my Gun. Lady opened door a crack, peeked out door when I returned trailer, shooed me away without leaving office and made a grand gesture of LOCKING me out. She did not come out. Seems like some CRIMINAL activities going on at this shit hole of a place.

Randy Medland 
Rating:
3.0

The equipment was not even in the truck.

Tiffany Ford 
Rating:
4.0

Customer did not leave a comment.

DONALD HUTCHINSON 
Rating:
5.0

Customer did not leave a comment.

James Maroney 
Rating:
2.0

Customer did not leave a comment.

TINA OPOULOS 
Rating:
4.0

Customer did not leave a comment.

KELLY GRAHAM 
Rating:
4.0

Customer did not leave a comment.

KELLY GRAHAM 
Rating:
4.0

Customer did not leave a comment.

Michael Staten 
Rating:
5.0

Customer did not leave a comment.

Michelle Tillman 
Rating:
5.0

Customer did not leave a comment.

Paul Miles 
Rating:
5.0

Customer did not leave a comment.

KYLE MORTON 
Rating:
5.0

Limited space, small area. Great service though.

FRED DENTLER 
Rating:
1.0

Have the equipment such as dolly available for the customer and variety of trucks.

Helio Wakida 
Rating:
2.0

My reservation changed to a location over an hour away because of a broken truck and no other availability......the customer service rep would not adjust to another drop off location so I spent two extra hours driving for a fault of uhaul. Not super happy.

Erika Sage 
Rating:
5.0

Very helpful. Always available to answer questions. Would definitely use again.

SARAH LEE 
Rating:
5.0

Customer did not leave a comment.

KYLE MORTON 
Rating:
2.0

There were only two trucks at this location.

Kenneth Bryant 
Rating:
4.0

Customer did not leave a comment.

Neka Austin 
Rating:
5.0

Customer did not leave a comment.

LAQUSIA BURCH 
Rating:
4.0

The site manager was very helpful.

Campbell Motley 
Rating:
5.0

Customer was great on return. Needs windshield wipers.

Debra Malachi 
Rating:
5.0

Everything was perfect. Nothing to improve. This a great location to help you with your needs. We have other locations here, but this is the only one that we will ever use.

lisa HANCOCK 
Rating:
2.0

I think they may be in the process of going out of business. They never opened while I was there. But my worst experience was trying to do the self check in. The system kept sending me verification codes, I would put them in and it would send another code. In a do loop. Tried to call the 1-800 number. The first day I was on hold for 20+ minutes and had to listen to the uhaul commercial the entire time and you can't hang up or you would lose your place in the que. Second day I was on hold for 40 minutes. The store was not open and I had to hold and listen to your commercial over and over again for the second time. I had no place to turn in the trailer and no one on the phone to talk to. My worst rental experience EVER!!!!

Campbell Motley 
Rating:
5.0

Very friendly staff

Jon Alexander 
Rating:
5.0

Great customer service! Would recommend highly and will use again!

PERRY JOHNSON 
Rating:
1.0

Customer did not leave a comment.

Myquail Ingram 
Rating:
5.0

Customer did not leave a comment.

GABRIL HANCOCK 
Rating:
1.0

They not have the ket on time I weight for the ket 30 minis

Nicolas Ledezma Solis 
Rating:
4.0

Nothing

LATONYA SMITH 
Rating:
4.0

Customer did not leave a comment.

WILLIAM MALER 
Rating:
4.0

Customer did not leave a comment.

Eric Forman 
Rating:
5.0

Customer did not leave a comment.

Emma Lewis 
Rating:
3.0

As always a please experience at the location

David Farrow 
Rating:
5.0

Make sure dolly reserved is on hand for pick up. The location did make calls to another local Uhaul location to check availability, which was appreciated. Would definitely use them again, and recommend to others.

Larry Collins 
Rating:
3.0

Customer did not leave a comment.

lashanti gregg 
Rating:
4.0

Courteous and Friendly

Jack Lee 
Rating:
1.0

This place is horrible and tried to extort me

Andrenette Hudley 
Rating:
5.0

Customer did not leave a comment.

J. Douglas Anderson 
Rating:
3.0

Let me start by saying, the facilities are fine. The only complaint I have is when I booked the rental, I was supposed to receive 193 miles for $189. I paid $189 but was only given 183 miles. my mileage total was 204. I was charged for an additional 21 miles making my total 197.40. I would recommend your company to make sure what is being charged matches what the customer expects to pay for. I have never had this issue before and I will probably rent from Penske in the future.

Diana Bacote-Miller 
Rating:
5.0

Very impressed! Will go back again and recommend to others!

Marianne Murphy 
Rating:
5.0

Very pleased with the service at this location. Super nice and super clean! Will always choose this location over others in the area! A+++++

Marianne Murphy 
Rating:
5.0

Customer did not leave a comment.

KAMONICA MCGIRT 
Rating:
5.0

Customer did not leave a comment.

Alexander Barker 
Rating:
5.0

Very nice and helpful

TONYA FLOWERS 
Rating:
4.0

Customer did not leave a comment.

SONIA RICHARDS 
Rating:
3.0

Make sure all lights work on combo truck and trailer. Allways do a walk around. I lost an entire day due to a blown fuse. Sleeping in a empty house on the floor was not fun.

John D Moles 
Rating:
5.0

Customer did not leave a comment.

anwar mcgirt 
Rating:
5.0

We had a few issues with the rental, but they handled everything and took care of it and fixed the issues. Very happy with the service here!

Frederick Bradley 
Rating:
4.0

Customer did not leave a comment.

cheryl MELTON 
Rating:
1.0

The door spring came apart, and I was unable to close the door. I was setting there in the hot sun waiting until someone brought me a wrench to get it down. I really think I need to be reenburt for this rental. Honestly!!!!!

robert edwards 
Rating:
5.0

Customer did not leave a comment.

john martin 
Rating:
3.0

My only problem was returning in the dark. A lit parking area would have made for a better backing and unhitching. The help I received from uhaul on the phone with questions and reservation changing was excellent. Great bunch of employees. Thanks for a great experience.

David Lovell 
Rating:
3.0

I have rented trucks several times and although I request a location close to my destination I am always sent to Front Street. Truck was great. Edit feature on website seems iffy.

James Garris 
Rating:
5.0

Customer did not leave a comment.

Sherry Messer 
Rating:
4.0

Customer did not leave a comment.

LACOSTE GATTISON 
Rating:
5.0

Customer did not leave a comment.

floyd conwell 
Rating:
5.0

Keep up the service !

samuel cox 
Rating:
3.0

They were closed, so I just dropped off key and contract

MARIA GARY 
Rating:
5.0

Customer did not leave a comment.

Nikunj Patel 
Rating:
4.0

Customer did not leave a comment.

eric willoughby 
Rating:
5.0

N/a

CONNIE HATCHER 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Hudley 
Rating:
5.0

Customer did not leave a comment.

Jarvis Wilson 
Rating:
4.0

Customer did not leave a comment.

Sandra Gomillion 
Rating:
3.0

Customer did not leave a comment.

TIFFANY OSBURN 
Rating:
5.0

Customer did not leave a comment.

Michelle Richardson 
Rating:
4.0

Customer did not leave a comment.

David Farrow 
Rating:
5.0

Customer did not leave a comment.

bryan jordan 
Rating:
5.0

Customer did not leave a comment.

custer william 
No reviews have been submitted for this location.

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