Customer Reviews for Overweg Repair LLC
(U-Haul Neighborhood Dealer)

85 reviews

725 S Main St   Kimball, SD 57355

(605) 778-6352

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(605) 778-6352

725 S Main St
Kimball, SD 57355

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

SHELLY FREDERICKSEN 
Rating:
4.0

Had to pay for a weekend that I didn't need due to facility was closed over the weekend and I needed to leave before they would open, so I had to pick it up Friday so I was charged for the weekend that I didn't need.

Virgil Pritchett 
Rating:
5.0

Customer did not leave a comment.

Ronald Swindell 
Rating:
5.0

Customer did not leave a comment.

Virgil Pritchett 
Rating:
4.0

Nothing good job

Timothy mumm 
Rating:
5.0

Customer did not leave a comment.

Shane Namanny 
Rating:
4.0

Customer did not leave a comment.

LISA BOBO 
Rating:
5.0

Nothing

Jose Jasso 
Rating:
5.0

Customer did not leave a comment.

Brett Nachtigall 
Rating:
4.0

Customer did not leave a comment.

Tyson Brooks 
Rating:
5.0

Customer did not leave a comment.

KEVIN CLEMENTS 
Rating:
4.0

Customer did not leave a comment.

Timothy Alme 
Rating:
5.0

Customer did not leave a comment.

EMILY WOESSNER 
Rating:
5.0

This location is not open on the weekend, so your website should not allow you to select weekend days for pickup.

Wayne Suelflow 
Rating:
5.0

Customer did not leave a comment.

Mack Minder 
Rating:
4.0

Customer did not leave a comment.

MICHAEL FISHER 
Rating:
5.0

Customer did not leave a comment.

DALE TAYLOR 
Rating:
3.0

Customer did not leave a comment.

amy spinar 
Rating:
5.0

Customer did not leave a comment.

Shane Namanny 
Rating:
4.0

The woman in the office was great. She made the check out process helpful.

THERESA ARTHER 
Rating:
5.0

Overweg Repair went above and beyond to make things right after U-haul itself dropped the ball. We made reservations a month prior and found out the night before we needed to pack it that we couldn’t pick it up from half hour away. This resulted in a day being taken off from work and a 6 hour round trip. Thanks for nothing U-haul.

MARK BRUNING 
Rating:
4.0

Have all the equipment available. First location didn't have the trailer. Had to drive to a different town to get trailer but equipment moving dollies we're not available.

Richard Barton 
Rating:
5.0

Trailer was dropped off early, so did not meet anyone

Sheba SCHLAIKJER 
Rating:
5.0

Excellent people, very friendly and always looking for different ways to help customers. They are awesome!

Fidel Zebadua 
Rating:
5.0

Customer did not leave a comment.

Duane Hallman 
Rating:
5.0

Customer did not leave a comment.

Robert Thrall 
Rating:
3.0

I was very unhappy with UHaul, I did not order the utility cart but was charged for it. When I ordered the trailer online it showed $18.95 to rent it and then when I got the bill I was charged for 3 days. I only needed it for one day but had to pick it up on Friday because the place was not open on a Saturday.

Alice Bunker 
Rating:
5.0

Customer did not leave a comment.

Randal Simpson 
Rating:
5.0

Customer did not leave a comment.

Timothy Lutter 
Rating:
4.0

Customer did not leave a comment.

Tim Bakken 
Rating:
1.0

He wants to charge me extra miles, I got 700 miles from Sharon Spring dealership, and extra fuel. I did receive the truck little under 3/4 tank. So I returned at the same level

Fidel Zebadua 
Rating:
5.0

Helped with our Sunday breakdown and re-loading of the replacement truck on Monday. Very responsive and helpful, looking out for the customer first and the paperwork later.

Bob Lantz 
Rating:
5.0

There was an error on the paperwork. Checked out the trailer at 9:45 was marked it to return at 10. Oops. Other than that minor glitch it was smooth as glass. Employees showed care and concern.

GOERGE CAINE 
Rating:
3.0

Didn’t realize when I requested a location for pick up that it would be another location. We had to drive an extra 55 miles to pick up the truck.

Susan Bowar 
Rating:
5.0

Customer did not leave a comment.

Timothy Mayclin 
Rating:
5.0

Customer did not leave a comment.

shubham sarpal 
Rating:
4.0

Customer did not leave a comment.

echo wulff 
Rating:
5.0

Customer did not leave a comment.

Greg Houda 
Rating:
5.0

Great people

Ron Weber 
Rating:
5.0

Customer did not leave a comment.

Rodney Waldner 
Rating:
5.0

Customer did not leave a comment.

RICHARD HAMM 
Rating:
5.0

The trailer brake locked up and we were stranded for 2 hrs.

Jeff Steger 
Rating:
4.0

Customer did not leave a comment.

Rodney Waldner 
Rating:
5.0

Very friendly staff. Helped out greatly.

MARVIN COOK 
Rating:
5.0

Customer did not leave a comment.

kaycia hettver 
Rating:
1.0

not fuck customers over by charging them for 22 extra miles when they drove directly to the moving location. especially when I had to drive 40 extra miles to pick up the truck in a different town.

Mike Demery 
Rating:
5.0

Customer did not leave a comment.

Steve Huso 
Rating:
1.0

Got a call the night before my pickup which was supposed to be in Mitchell, SD saying I had to drive to Kimball which was 40 minutes out of my way BOTH ways. Asked if we could pickup from Sioux Falls instead because I know they have a ton of U-Hauls available there and we were coming from there and they said I couldn’t. Not impressed.

Mitchell Young 
Rating:
5.0

They did an excellent job.

Cole Anderson 
Rating:
5.0

Customer did not leave a comment.

JOHN MAGNUSON 
Rating:
3.0

Customer did not leave a comment.

Bobby Higgins 
Rating:
5.0

Customer did not leave a comment.

Timothy Mayclin 
Rating:
5.0

Customer did not leave a comment.

Timothy Mayclin 
Rating:
4.0

Customer did not leave a comment.

DAVID GORTMAKER 
Rating:
5.0

While the pick up and drop off locations were good to work with, the parent company of U-Haul was horrible. They provided poor customer service and if possible next time I will seek out other moving vehicles.

JON DUNLAP 
Rating:
5.0

Have the vehicle at the place I requested.

Barry Burrell 
Rating:
5.0

Customer did not leave a comment.

Buffy Gerard 
Rating:
3.0

Customer did not leave a comment.

Kalli Powell 
Rating:
5.0

This is an A #1 place with gracious, helpful people.

Kathy Reed 
Rating:
3.0

Customer did not leave a comment.

JOE THORNBERG 
Rating:
5.0

Make it part of your policy to contact renters when their truck or equipment has been checked in.

Laurel Schamber 
Rating:
5.0

Customer did not leave a comment.

JON RUNNER 
Rating:
5.0

They were very helpful

Ron Gillen 
Rating:
5.0

We made the reservation in Chamberlain. Several trucks were on the lot. We were assured that one of them would be there for us. On our day, none were available. We drove to Kimball and they were great in getting us going. Why bother to make a reservation if someone else can walk in and get your truck?

ROBERT GOULD 
Rating:
5.0

Great and friendly

Michael Brehm 
Rating:
3.0

the only comment I have is that I had to drive 90 miles from where I wanted to pick up the truck the people at kimble were good

Mike Archer 
Rating:
5.0

Customer did not leave a comment.

Ruth Lomica 
Rating:
4.0

Customer did not leave a comment.

Sherrill Hazard 
Rating:
4.0

Customer did not leave a comment.

BREANA KENNEDY 
Rating:
5.0

Customer did not leave a comment.

chris gaulke 
Rating:
5.0

Customer did not leave a comment.

TAMMY MURPHY 
Rating:
3.0

easy drop off

Nathanael Ellens 
Rating:
3.0

Customer did not leave a comment.

JILL MORLEY 
Rating:
4.0

I was satisfied with the service at the counter.

Tim Bakken 
Rating:
3.0

Customer did not leave a comment.

Brandi Two Bulls 
Rating:
5.0

Customer did not leave a comment.

LORNA MCDERMOTT 
Rating:
5.0

Customer did not leave a comment.

Vicki Herbert 
Rating:
5.0

Safety chains on the particular trailer I rented were too long, but the personnel were able to compensate.

JOHN GOERTZ 
Rating:
5.0

Customer did not leave a comment.

ROBERT RAUENHORST 
Rating:
2.0

Had to drive 120 miles to get the truck

Mark Leonard 
Rating:
5.0

Customer did not leave a comment.

Crystal Niemann 
Rating:
4.0

The staff at Overweg was fantastic. Winner, however, was not...neither was the regional staff. They were more concerned about themselves than the customer. But again, Overweg was the exception...they were a shining light amidst the darkness. They have a knowledgable and sincere staff who is willing to go out of their way for the good of the customer and the equipment.

Daniel Kallenberg 
Rating:
4.0

The location was fine. The truck was not. huge gas guzzler, no AC, no cruise control.

Dan Bartkiewicz 
Rating:
3.0

I wanted a truck in Winner, SD and had to drive 170 miles round trip to pick up the truck. I was notified 2 days before the rental date. Very inconvenient and expensive for me.

DAWN MARTIN 
Rating:
5.0

Thanks for the great service!!

No reviews have been submitted for this location.

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