Customer Reviews for Other Peoples Treasures Storage
(U-Haul Neighborhood Dealer)

1,490 reviews

215 N 10th St   Cabot, AR 72023

(501) 843-4848

Office Hours

  • Mon: 8 am–1 pm
  • Tue-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: 1 pm–4 pm
Special Operating Hours
  • 6/10/2024: Closed
  • 6/11/2024: Closed
  • 6/12/2024: Closed
  • 6/13/2024: Closed
  • 6/14/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(501) 843-4848

215 N 10th St
Cabot, AR 72023

Services at this Location:

Office Hours

  • Mon: 8 am–1 pm
  • Tue-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: 1 pm–4 pm
Special Operating Hours
  • 6/10/2024: Closed
  • 6/11/2024: Closed
  • 6/12/2024: Closed
  • 6/13/2024: Closed
  • 6/14/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I showed up at 5 minutes 5:00 (closing time) and she was very accommodating,,got the equipment and she was very nice, helpful and even put a smile on my face after the bad day I'd already been having.

Dallas S. 
Rating:
5.0

some customers may require assistance picking the trailer tongue up for attaching to the vehicle.... maybe leave the tongue on blocks or install jacks on the trailer

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Everyone was helpful and very kind. They made the process so easy.

Timothy C. 
Rating:
5.0

Easy to use and close to me.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Aaron C. 
Rating:
5.0

The manager here is very helpful and attentive

Steven M. 
Rating:
5.0

I will be using them again! Great price, perfect location.

Kim P. 
Rating:
5.0

Very interesting drop off point. The extent of interaction with personal was via text. It worked and I got the trailer dropped off.

David M. 
Rating:
3.0

Again, the person I dealt with was through text. Office not occupied. This just isn't acceptable. I'm shocked that businesses don't have an actual human in the office. It's a sorry excuse for a business model. I don't care how advanced technology is. You can NEVER replace the human element. Ever!

Deanna M. 
Rating:
5.0

Customer did not leave a comment.

Rhonda W. 
Rating:
5.0

I have done business with this location on storage rentals Uhaul rentals and returns for almost 2 Decades. Misses Cossey is wonderful and truly understands customer service, something that's hard to find these days with many companies. If you are ever in need of storage or Uhaul services in the Cabot, Ar. 72023 Area don't hesitate to Call her, she will treat you better than just another customer but like Family. Sincerely The Bears

jesse B. 
Rating:
5.0

Customer did not leave a comment.

Brad M. 
Rating:
5.0

The representative was friendly and empathetic with the issues I ran into with the movers I tried to engage. She was very clear with return instructions, and the process went smoothly.

Gerri S. 
Rating:
3.0

Customer did not leave a comment.

Frances B. 
Rating:
5.0

Customer did not leave a comment.

Ed P. 
Rating:
5.0

Customer did not leave a comment.

randy C. 
Rating:
5.0

Customer did not leave a comment.

JOE T. 
Rating:
4.0

We did experience some confusion at pickup with the process. However, I feel part of the problem is that we rented late in the day. Despite some confusion, the lady who helped us was calm and professional. She even went out of her way at dropoff to make our dropoff easier. Thank you.

Sonya E. 
Rating:
5.0

Customer did not leave a comment.

lisa C. 
Rating:
4.0

Excellent and respectful. Took time explain the process and even asked how my trip had been. Way better than the location in Minot ND.

Juan M. 
Rating:
5.0

She is wonderful, and it was an absolute blessing to have her to work with me. I would rent and recommend this location to anyone and everyone!!

Bradley T. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

In all our 40+ years of renting, we truly have never had the outstanding customer service and experience. We were talking yesterday that we can never, ever remember not having some type of problem with the rental. We are a retired military couple. Thank you for the amazing U-haul in Cabot, AR

Carla C. 
Rating:
5.0

Customer did not leave a comment.

jon H. 
Rating:
4.0

Customer did not leave a comment.

Ron M. 
Rating:
3.0

They make you text them and wait for them to come let you in (I had about 10-20 minute wait). I also had to disconnect the trailer myself which I did not have to do with my other 3 rentals. Had I known this before I would not have selected this location as it made me late for work.

Kimberly G. 
Rating:
5.0

Customer did not leave a comment.

Dennis G. 
Rating:
5.0

Love this U-Haul location. Always get great service.

Tamra D. 
Rating:
3.0

Need to get a office building for the lady that's running the Uhaul in Cabot, Arkansas. She deserves one, kind of hard to run a business out of your car.

Russell C. 
Rating:
5.0

Very pleasant and patient ! Hope they get the new office figured out soon :)

Emelia P. 
Rating:
5.0

Dropped off truck and trailer when closed but very convenient!

DEREK W. 
Rating:
3.0

Truck had bad exhaust leak or catalytic converter was cut off. Truck needs repairs.

Justin E. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
4.0

Customer did not leave a comment.

John N. 
Rating:
4.0

Customer did not leave a comment.

John N. 
Rating:
3.0

There's no office on the premises, and no assistance provided. I did the very best I could with dropping off the trailer.

Jonathan P. 
Rating:
5.0

Everything was wonderful!

Ariel W. 
Rating:
3.0

Customer did not leave a comment.

Alan R. 
Rating:
5.0

Customer did not leave a comment.

wayne K. 
Rating:
4.0

Customer did not leave a comment.

Sheri M. 
Rating:
5.0

Lori is great to work with. We Always use her.

dianna C. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Debi D. 
Rating:
4.0

5 star customer service

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Shana G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

The settings instructions caused my iPhone to malfunction. I could not take pictures, and I could not use the app after following the instructions. When I went back and removed the settings and restored them, the application worked again. It was very frustrating. But my nephew was with me and had an iOS phone that worked.

Andrea M. 
Rating:
5.0

The lady who runs the location in Cabot, AR is a peach. This is my 2bd time renting from her abd she is always professional and sweet.

melissa Q. 
Rating:
5.0

Customer did not leave a comment.

Chet L. 
Rating:
3.0

There is no office. You have to do everything yourself. So if you aren't strong or know how to hookup a trailer go somewhere else.

Deborah L. 
Rating:
3.0

Customer did not leave a comment.

Richard J. 
Rating:
5.0

Customer did not leave a comment.

Eric G. 
Rating:
5.0

I wished I knew about this location sooner I will he recommending this location from now on.

Brandon H. 
Rating:
5.0

Customer did not leave a comment.

Timothy E. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
3.0

Customer did not leave a comment.

Tracy B. 
Rating:
5.0

Very happy with the services I received. I recommend using this location for your moving needs.

thomas S. 
Rating:
4.0

The truck wasn't cleaned at all!

Gary R. 
Rating:
5.0

Customer did not leave a comment.

Barron G. 
Rating:
3.0

Customer did not leave a comment.

greg L. 
Rating:
4.0

Customer did not leave a comment.

Kay A. 
Rating:
5.0

Did not have to enter office, but exterior grounds was orderly.

Patrick E. 
Rating:
5.0

Customer did not leave a comment.

Lee L. 
Rating:
5.0

Great and fast

Randall R. 
Rating:
5.0

Customer did not leave a comment.

Nicholas W. 
Rating:
5.0

Customer did not leave a comment.

CINDY J. 
Rating:
5.0

OPT has always been the nicest and easiest to deal with U-Haul dealer I've ever used. They make the whole transaction simple and super efficient! Would highly recommend using them if you have a need!!

Vicki D. 
Rating:
5.0

Customer did not leave a comment.

BROOKE L. 
Rating:
2.0

Exceptional customer service by the owner operator. She went out of her way to help meet our needs. I highly recommend renting from the business here at " Other People's Treasures Storage" at 215 N 10th Street, Cabot, Arkansas

Walt L. 
Rating:
5.0

Customer did not leave a comment.

Barron G. 
Rating:
4.0

Customer did not leave a comment.

james W. 
Rating:
5.0

Customer did not leave a comment.

Rick C. 
Rating:
5.0

Great service , She's a real Worker!

dan M. 
Rating:
2.0

I prefer face to face. I made zero contact with the renter. The office was closed and it says to contact them through this number of closed. Did that. The response I recieved was send me a picture of your driver's license and a picture of the trailer set up and I'll fill out the contract. The messages were delayed and I feel had I had a question it wouldn't have been responded to in a timely manner. It just seemed very unprofessional for me. For someone else, it may be fine. Just not my cup of tea.

Kaci S. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
1.0

The location is confusing and unclear. There is no drop box for the keys. There is also no directions as to where to leave the keys. Once I finally found the place. It is behind a locked gate, I had to get in by waiting for someone to come out. I texted, as per the directions on the gate, and no one replied back to help me. This is a horrible place to return!! I still have the key and I have to come back tomorrow! I am very unhappy!

Cheryl Y. 
Rating:
4.0

Customer did not leave a comment.

Paul H. 
Rating:
4.0

Very easy to get and return of truck

Parnell M. 
Rating:
5.0

Customer did not leave a comment.

CODY M. 
Rating:
5.0

Lori was awesome. My only place to get a uhaul!

Danny W. 
Rating:
2.0

Found out the evening before the equipment wasn't available, also had drive an extra 60 miles out of the way due to the truck pick up site. Had issues picking the truck up once we got there. Terrible experience and would like credit.

Scott W. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Even gave me a call back which was unexpected

mark E. 
Rating:
5.0

Customer did not leave a comment.

Adam H. 
Rating:
5.0

Customer did not leave a comment.

Brandy H. 
Rating:
5.0

Customer did not leave a comment.

gerald S. 
Rating:
5.0

Customer did not leave a comment.

Duane M. 
Rating:
1.0

Customer did not leave a comment.

Chris L. 
Rating:
2.0

Customer did not leave a comment.

Jeanne H. 
Rating:
5.0

Customer did not leave a comment.

Mickey D. 
Rating:
1.0

We had appliance dolly rented and we never got it and she was supposed to refund us and did not do so

Billy R. 
Rating:
5.0

Someone should be on site

AURORA N. 
Rating:
5.0

Customer did not leave a comment.

art W. 
Rating:
5.0

Customer did not leave a comment.

gerry H. 
Rating:
5.0

Nothing. Everything went so well. Lady was very courteous and helpful. Would definitely recommend and use again if needed.

John M. 
Rating:
4.0

Customer did not leave a comment.

Sue Anne S. 
Rating:
3.0

No one came to assist me everything was done over the cell phone. The truck had a half of tank when I picked it up and I had to retrieve the key from the cargo of the truck.

Cheryl C. 
Rating:
5.0

Everything was great

Stephen A. 
Rating:
5.0

I've been using this location for years. They are very down to earth individuals. I love working with them on my moving or hauling needs. They make it easy.

Destiny Z.  |  Reservation 
Rating:
5.0

Staff kept me updated when any issue had come up and kept the area mown and clean.

BOB S.  |  Overall Experience 
Rating:
5.0

Excellent place!

Doris M.  |  Overall Experience 
Rating:
5.0

Opt Storage is the place everyone needs to keep their belongings, because its safe and clean. I and other family members have used their facilities several times.

keith f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Benjamin N.  |  Overall Experience 
Rating:
5.0

They went out of their way to make sure our appointment would happen and that we were taken care of!

Jonathan H.  |  Reservation 
Rating:
5.0

Lori showed great patience and fairness, more than fairness. Very pleasant to talk to.

JR A.  |  Overall Experience 
Rating:
5.0

Thanks

STACY G.  |  Overall Experience 
Rating:
5.0

Really nice people. We rented online then went and talked to them in person. Our storage unit was nice and clean when we moved our stuff in. I would recommend this place to anyone.

Kim E.  |  Reservation 
Rating:
5.0

I was very happy with this place and would recommend it to anyone

julie b.  |  Overall Experience 
Rating:
4.0

oil on floor of unit needs to be cleane up!!!

Bill H.  |  Overall Experience 
Rating:
4.0

I liked the security of the storage. Well lit and fenced.

KRISTEN W.  |  Overall Experience 
Rating:
4.0

Secure area and located in a very convenient place in Cabot.

BETTY H.  |  Overall Experience 
Rating:
5.0

Great facility!

JAMIE L.  |  Overall Experience 
Rating:
4.0

Check in was easy and friendly,

Privacy R.  |  First Impressions 
Rating:
3.0

We chose a different storage facility closer to home. Thank you for the offer.

Privacy R.  |  First Impressions 
Rating:
5.0

Service was excellent!

Privacy R.  |  First Impressions 
Rating:
4.0

The lady that works there is great about calling back and answering questions.This website has the wrong address.The facility is located at 918 West Main Street in Cabot AR NOT 215 N 10th Street.

Privacy R.  |  First Impressions 
Rating:
5.0

Clean, friendly and secure

Privacy R.  |  First Impressions 
Rating:
4.0

Owner was very nice and helpful.

Privacy R.  |  First Impressions 
Rating:
4.0

I did not need storage. Found housing first day in town. Called Other Peoples Treasures to cancel and lady was very helpful and nice

Privacy R.  |  First Impressions 
Rating:
3.0

It was nearly impossible to find a person in the office, but they were very friendly when I did get them.

Privacy R.  |  First Impressions 
Rating:
3.0

The storage manager in office a couple of hours per day. Storage units were fine after I changed from initial unit I was assigned...it had leftover clothes etc. in it.

Privacy R.  |  First Impressions 
Rating:
4.0

Move in was very smooth. The facility is very clean.

Privacy R.  |  First Impressions 
Rating:
4.0

The facility was very accessable and easy to get to. We were able to unload the u-haul with no problems. I like that it is available 24 hours a day and is eletronically controlled.

Privacy R.  |  First Impressions 
Rating:
4.0

Very good to work with!

Privacy R.  |  First Impressions 
Rating:
5.0

VERY CLEAN,NEW UNIT,VERY NICE AND PROFESIONAL HELP

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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