Customer Reviews for Bagel House Smoke Shop
(U-Haul Neighborhood Dealer)

666 reviews

32 Church Rd   Maple Shade, NJ 08052

(856) 778-1560

Office Hours

  • Mon-Sun: 9 am–8 pm

Services at this Location:

Contact Us

(856) 778-1560

32 Church Rd
Maple Shade, NJ 08052

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Raid Abdallah 
Rating:
5.0

I had a great experience!

ABDUL FREEMAN 
Rating:
3.0

Customer did not leave a comment.

Michael Amirrezvani 
Rating:
5.0

Very easy process to pick-up and drop-off the truck. Staff was very friendly and made the process easy for us. Liked the email and text reminders to let us know what to expect was also very helpful.

Angella Wells 
Rating:
5.0

Very nice and easy to deal with. Everything was clean and ready for use. Guys working behind counter were very professional and knowledgeable.

Maxwell Gonzoph 
Rating:
4.0

Customer did not leave a comment.

Rosa Bush 
Rating:
5.0

The renting agency. Was great. Nice and courteous helpful and I will rent again and tell my friends. T y

marche frank 
Rating:
5.0

Very friendly staff. The person who checked me in was very helpful. He went above and beyond to get me a rental. I highly recommend this place to get your rental.

Dean Johnson 
Rating:
5.0

Customer did not leave a comment.

Fernando Torres 
Rating:
5.0

Great service. The people who worked at the shop were fantastic.

mark schramm 
Rating:
5.0

Customer did not leave a comment.

Lisa Fox 
Rating:
5.0

Customer did not leave a comment.

Anilkumar Patel 
Rating:
3.0

All good - I wanted a van, and this was the only location, on the day that I needed it, that had one

James Dimiero 
Rating:
5.0

Very friendly staff

Diana Spavlik 
Rating:
4.0

Customer did not leave a comment.

Karen Sharpe 
Rating:
5.0

Customer did not leave a comment.

janet keane 
Rating:
3.0

Customer did not leave a comment.

Meir Beer 
Rating:
5.0

Awesome 😎 Very cordial person and friendly!!🌟🌟

ANDREA FOOS 
Rating:
5.0

Very cordial attendance from all the employees. I will definitely be going back!

Andrea Foos 
Rating:
5.0

Customer did not leave a comment.

joedegar aguelo 
Rating:
1.0

The agent at this location was very rude and nasty. He over charged me. He charged me for insurance when he didn't ask me if I wanted insurance. I had to go back to the location at sumerdale to complain and they were able to refund some of the over charging in the amount of $15.00. I wish I could have given a better recommendation, but the experience was so poor. Ike Onadipe

ike onagipe 
Rating:
5.0

Customer did not leave a comment.

Kelly Lyons 
Rating:
5.0

Customer did not leave a comment.

Joseph Neal 
Rating:
5.0

Customer did not leave a comment.

Victoria Spillane 
Rating:
5.0

Easy, fast, and reliable

Von Arzu 
Rating:
5.0

Customer did not leave a comment.

ANTHONY LOBELLO 
Rating:
5.0

Customer did not leave a comment.

ANTHONY LOBELLO 
Rating:
3.0

If I needed to rent a truck again, I would probably go there again. But, there is no visible U-Haul sign. Very hard to tell they rent the trucks there. I ended up passing it and having to turn around to go back. The people who helped me were very nice, and that's the main reason I would go back. The truck itself could have used some cleaning on the inside of the cab, and the back of the truck as well.

Kim Montalvo 
Rating:
5.0

The gentlemen that helped me was extremely knowledgeable.

Jillian Weinstein-Swope 
Rating:
4.0

Gas was only half full, interior of cab wasn’t clean, took a while to checkout even after having provided all the details in advance, and parking vehicle is restricted

William Cress 
Rating:
5.0

Customer did not leave a comment.

Christopher Johnson 
Rating:
5.0

Customer did not leave a comment.

KEALAN WARNER 
Rating:
5.0

Your mobile checkin process was interesting, it was very slow and unclear. The marketing of $19 + fees is “good” lol I assumed something more but end spending $80; just seems misleading.

Adreck McDonald 
Rating:
3.0

The price I was quoted was not what I received

mary seybert 
Rating:
5.0

The online uhaul reservation system was a bit confusing for me, but the folks inside the store helped me get it all straightened out. Very nice people, very helpful!

Daniel Feizet 
Rating:
5.0

Nice staff and they also make decent food. No complaints!

Frank Weiss 
Rating:
5.0

Fast easy courteous !

Dominic Bono 
Rating:
5.0

Be ready for customers/ have lists of expected rentals to save time. Note the requirements for checkout/check in via computer and phone

William Cress 
Rating:
5.0

Customer did not leave a comment.

Ajay Patel 
Rating:
5.0

Easy process. Folks at the location were super nice. Truck was new and clean. Pick up and drop off was quick.

Doris Baratti 
Rating:
5.0

Customer did not leave a comment.

Jaime Paz 
Rating:
5.0

Smooth, easy and efficient.

Elizabeth Atkins 
Rating:
5.0

They did an excellent job at this location. I see nothing that needs improvement.

Thomas Raikes 
Rating:
5.0

Customer did not leave a comment.

Wayne Williams 
Rating:
5.0

This was the best experience renting a truck ever. It was easy and fast. The first time I was actually taking the truck in minutes of arriving. This will be my place of choice from now on.

Nellie Carde Camacho 
Rating:
4.0

Easy in and out, no issues

Tanya Mayer 
Rating:
5.0

Customer did not leave a comment.

santiago Palmero 
Rating:
5.0

Very kind management and staff! Were able to help me out with a complicated booking and some early vehicle trouble (quickly resolved). I felt every interaction was very kind, polite, and that I was being thoroughly assisted. Thank you all!

Thompson Gerhart 
Rating:
5.0

Everyone was so nice and professional

robin tindley 
Rating:
5.0

Customer did not leave a comment.

mary whipkey 
Rating:
5.0

There where very cool 😎 and Respectful and not only that if you’re hungry you can get a bite to eat there they have all different kinds of bagels 🥯 i Thought that was so awesome

Yvonne Lane 
Rating:
4.0

N/A

Anthony Morris 
Rating:
5.0

Customer did not leave a comment.

Lyndia Gathright 
Rating:
1.0

Signage out front would be helpful Clean the trucks we are in the middle of more thAn one pandemic…it’s expected and the state of this truck was appaling

Laura Baden 
Rating:
1.0

They over charged my credit card for fuel I bought it back with the tank exactly where. It was when I took the truck out

Randel Jones 
Rating:
2.0

I was overcharged

albarkawi adham 
Rating:
5.0

Customer did not leave a comment.

Jimmy Ye 
Rating:
5.0

I appreciate you guys especially the 1 st caller because he understood. But also gave me warning about returning the truck and why . The second caller sound like a white guy but was very very ignorant. But overall the food was AMAZING and so are the smoothies. Thank you guys

Antoinette Richards 
Rating:
5.0

Check out was seamless as was the return. I'm glad we chose this location.

Mike Boyan 
Rating:
3.0

upon arrival the vehicle only had a half a tank of gas. I brought it back with 3/4 tank and the manager said it was not their policy to reimburse us for fuel. Then he made a rude remark "we did not ask you to bring it back with extra fuel"! How could we possibly know exactly how much gas we would use. It should have been a full tank when we picked it up, therefore we could gage how much to refill.

LeLanie Rodgers 
Rating:
4.0

Customer did not leave a comment.

Andrew Stern 
Rating:
4.0

Customer did not leave a comment.

Kevin Washington 
Rating:
3.0

Customer did not leave a comment.

Carrie Dare 
Rating:
5.0

Customer did not leave a comment.

sachin patel 
Rating:
1.0

They were not kind but very rude!

JESSE HWANG 
Rating:
5.0

Customer did not leave a comment.

dave sehmotzer 
Rating:
5.0

Customer did not leave a comment.

Justine Piotrowski 
Rating:
3.0

The mobile pickup and drop-off should be simplified.

Stephen Butler 
Rating:
5.0

Guys were great. Easy process

Robert Andrey 
Rating:
5.0

Making sure the trucks are full w gas before next rental do we don't get charged extra to full them

jennifer ward 
Rating:
5.0

Great rental site! Thanks for your help. Rented on a Sunday for a few hours to pick up lumber.

brenner jeffrey 
Rating:
5.0

Everything was good no complaints

George Holness 
Rating:
1.0

Location was not the issue, U-Haul has a failing system. My rental was moved, then canceled all without my doing. Then had to get a much larger truck 2 hours later and had to pay movers instead of the help I had on hand for 2 hours instead of 4 because of the flawed system. I called the day before just for a representative to tell me it’s secure and ready to go when it was in fact not, additionally I sat in a lot on hold for an hour and fifteen minutes before ultimately being disconnected. Disgusted with with U-Haul.

James Foley 
Rating:
5.0

Great experience. No issues and the people were friendly

Sheridah Singletary 
Rating:
5.0

Excellent customer service

Anthony Guiffre 
Rating:
5.0

Customer did not leave a comment.

Alexis DeGregory 
Rating:
5.0

Customer did not leave a comment.

Timothy Stackhouse 
Rating:
5.0

The experience picking up via the app was not working all the way for me. Luckily the customer service at the bagel shop pick up location was amazing. Jay was so nice and helpful. The drop off was even easier. This was by far the smoothest uhaul experience I have ever had. And if you get a chance try their bagels they are amazing!!!

Amanda Donner 
Rating:
5.0

I should’ve tried the bagels! They looked delicious!! Pick up and drop off of the truck was quick and so easy! Two thumbs up!

Christopher Sprague 
Rating:
5.0

Customer did not leave a comment.

carver tiequan 
Rating:
5.0

Overall great experience.

Andrew Lawson 
Rating:
5.0

Very easy to access via the mobile device. Super convenient to hop right on to Rt 73 or even Rt 295. The shop manager was very friendly and helpful too.

Adrienne Dellolio 
Rating:
4.0

Customer did not leave a comment.

Theresa Grassie 
Rating:
5.0

Customer did not leave a comment.

anderson robert 
Rating:
4.0

The U-Haul app is terrible. I had to use a friends phone to complete the pickup. The process for verifying and getting approved at pickup is cumbersome, not clear, redundant, and should be not needed for repeat users.

Jonathan Neissani 
Rating:
5.0

Ease of pickup and return is innovative. Thank you

dothard vincent 
Rating:
5.0

Customer did not leave a comment.

Nicole DiEva 
Rating:
5.0

n/a

Lisa Gibson 
Rating:
1.0

Customer did not leave a comment.

ABU HENA SIZAN 
Rating:
5.0

Customer did not leave a comment.

Jaime Paz 
Rating:
5.0

Staff was friendly and quick

Patrick McGuigan 
Rating:
4.0

Customer did not leave a comment.

NESTOR HOUNKPATIN 
Rating:
5.0

Had a great wxperience

DIANE GREENBERG 
Rating:
5.0

Customer did not leave a comment.

HARISHCHA PATEL 
Rating:
5.0

Customer did not leave a comment.

DAVID DECH 
Rating:
5.0

When I went to pickup my Uhaul in Philly at 6pm and signed in on the app I was given many errors. It said please return to store 12/19/21 at 9am and I was at the store 12/19/21 at 6pm so your app clearly has issues that need to be fixed. It cost me an additional $50 Uber to my hotel and then another $15 Uber in the morning to go to the closest Uhaul location with a truck available.

HUNTER RUSS 
Rating:
3.0

There was no where to comment but the back door had issues closing

DAN ZULKER 
Rating:
4.0

Customer did not leave a comment.

Joseph Parisi 
Rating:
5.0

Customer did not leave a comment.

paula morton 
Rating:
5.0

Customer did not leave a comment.

ABNER GARCIA 
No reviews have been submitted for this location.

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