Customer Reviews for Ok Tire of Dodge City
(U-Haul Neighborhood Dealer)

159 reviews

1808 W Wyatt Earp Blvd   Dodge City, KS 67801

(620) 682-8457

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(620) 682-8457

1808 W Wyatt Earp Blvd
Dodge City, KS 67801

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

katrina moyer 
Rating:
5.0

Very Nice customer service

Shelley Savage 
Rating:
5.0

N/A

Luis Diaz-Pichardo 
Rating:
5.0

Customer did not leave a comment.

JEFF KOEHN 
Rating:
5.0

First time UHaul experience and it was fantastic. Pick up and drop off were nothing but exceptional experiences. Thanks to all of the staff :)

Tony Coast 
Rating:
5.0

Customer did not leave a comment.

Bruce Isaac 
Rating:
5.0

Customer did not leave a comment.

Mauricio Saldivar Medina 
Rating:
5.0

Customer did not leave a comment.

Kyle Coehn 
Rating:
2.0

Uhaul will squeeze every cent they can out of you. Also we returned our truck and tow dolly at 8 am and I was getting blown up with calls and sent texts from a worker at this location asking me about the tow dolly... despite the fact we turned it in and was already inspected...

Alana Scharth 
Rating:
5.0

Customer did not leave a comment.

Daniel Diamond 
Rating:
4.0

Customer did not leave a comment.

Stan Palmer 
Rating:
5.0

Customer did not leave a comment.

JAMES NIGHTENGALE 
Rating:
5.0

Customer did not leave a comment.

judith goodson 
Rating:
5.0

Customer did not leave a comment.

Dan Hopkins 
Rating:
5.0

Customer did not leave a comment.

Dan Hopkins 
Rating:
5.0

Customer did not leave a comment.

lowell aberson 
Rating:
5.0

Customer did not leave a comment.

Carlos Suarez 
Rating:
3.0

Courteous and respectful

Dean Miller 
Rating:
5.0

Customer did not leave a comment.

Laura Smith 
Rating:
5.0

Customer did not leave a comment.

Ken Condren 
Rating:
5.0

Great customer service. Highly recommend using Uhaul.

Terry Chockley 
Rating:
5.0

Customer did not leave a comment.

Joan Rupp 
Rating:
5.0

Customer did not leave a comment.

Benny Berry 
Rating:
3.0

Inside the cab, the dashboard was little dusty, that’s my only remark…

Jose Alfaro 
Rating:
5.0

When I confirmed my uhaul, my confirmation email had an entirely different location from where I was supposed to pick it up. So I ended up wasting 20 minutes, please try to have the correct pickup address on the confirmation emails!! Thankfully, the woman working was very nice and understanding about the mix up.

Daja HallGonzalez 
Rating:
5.0

Customer did not leave a comment.

Timothy Hawes 
Rating:
4.0

Customer did not leave a comment.

Samuel Samuelson 
Rating:
5.0

Customer did not leave a comment.

Samuel Samuelson 
Rating:
5.0

Customer did not leave a comment.

JOHN VANHOOK 
Rating:
5.0

Customer did not leave a comment.

Lisa Moore 
Rating:
2.0

The store location for pickup was open until 5pm, but there was no one actually working at the U-Haul side. The tire store employees tried to be helpful, but didn't really know anything about it. I had to call the U-Haul company to have someone check me out on the phone .

Abbie Wells 
Rating:
5.0

Fantastic job, one of the best

jim kramer 
Rating:
5.0

Customer did not leave a comment.

Josh Lopez 
Rating:
5.0

Customer did not leave a comment.

Bradley Herter 
Rating:
5.0

Customer did not leave a comment.

Lynn Miller 
Rating:
3.0

We did not actually drop off at this location, due to the axel seal blowing on the way home. This location actually came and picked up the trailer where we had left it.

Nevaha Bess 
Rating:
4.0

Truck working awesome! The check in and out experience was great. Only negative thing was no moving dolly was available.

Deborah Rodda 
Rating:
5.0

Customer did not leave a comment.

Joanne Gomez 
Rating:
4.0

Customer did not leave a comment.

MARIA BONILLA 
Rating:
5.0

Door latch difficult to latch, not impossible but difficult to get full down to latch. Trailer very worn.

JAMES LITTAU 
Rating:
5.0

Customer did not leave a comment.

Pamela Stephenson 
Rating:
5.0

Customer did not leave a comment.

Maria Bonilla 
Rating:
4.0

Customer did not leave a comment.

Justin Brandt 
Rating:
5.0

Customer did not leave a comment.

JAMES LITTAU 
Rating:
4.0

Customer did not leave a comment.

DEANA MOORE 
Rating:
5.0

The lady at the front desk was super nice and helpful!!

Michael Harris 
Rating:
1.0

Don’t over promise and under deliver

CALEB GRIFFITH 
Rating:
5.0

Extremely easy to return. Staff was very helpful.

Bobby Doe 
Rating:
5.0

Customer did not leave a comment.

Eve Rinaldi 
Rating:
3.0

The "contactless" pick up is a pain. First it wouldn't work because it said I was in the wrong location. I had to drive from the front, where I parked to the back of the building before it would allow me to move forward with the steps to pick it up. The same thing happened for the return. After parking the truck, I had to drive my car back to OK Tire so that it would let me complete the check in process, and then back to the Truck to take all the pictures, and then back to OK Tire to drop the key off. It was ridiculous. I even had to restart checkout because the page expired while I was driving back and forth. I wasn't sure I was going to be able to complete either process. Is there a way to send your customers an automatically generated email with tips for these quirks? I almost forfeited my rental because the location is off.

Anna Draper 
Rating:
4.0

Dropped overnight

DARRIN CLARK 
Rating:
3.0

Customer did not leave a comment.

Tyson Culver 
Rating:
5.0

Excelente service

LUIS ARMENTA 
Rating:
4.0

Customer did not leave a comment.

LESLIE UNRUH 
Rating:
3.0

Customer did not leave a comment.

Vivian Ediger 
Rating:
5.0

Customer did not leave a comment.

James Sexton 
Rating:
4.0

Nothing

Michael Wiswell 
Rating:
2.0

Vehicle was dirty, mirror broken, .

Gregory Etris 
Rating:
3.0

Make sure the car dolly's are inspected properly by touch not just looks. I was given a dolly right at closing, told I was hook up trailer myself and load car due to insurance issues. The young man did help me hook up after I asked nicely. Before I left he did verify lights for me while I turned them on and used them. Problem came 20 minutes later when I was pulled over for no right side running light on dolly. Upon inspection also found lights are led and not accessible. He also discover the fender on that same side was very loose. The officer was understanding and though it was night, he gave me a warning for the light since it was on the right side. Nearly 30 minutes wasted on that. If u rent a dolly definitely take the employee working with and personally do a hands on inspection, touch it all since I can't rely on a tech at a tire store to check them in properly!!!

William Fahey 
Rating:
4.0

Customer did not leave a comment.

Richard Thomas 
Rating:
5.0

The right headlight was out.

Leticia Molinar 
Rating:
5.0

Customer did not leave a comment.

bob dorfman 
Rating:
4.0

Customer did not leave a comment.

Justin Scheve 
Rating:
4.0

None

pamela paasch 
Rating:
5.0

Customer did not leave a comment.

Ashley Keeling 
Rating:
5.0

Good service

GERALDO CERROS 
Rating:
4.0

Customer did not leave a comment.

MARK MEYER 
Rating:
5.0

The lady that took care of me was great

William Frick 
Rating:
5.0

Customer did not leave a comment.

pamela algrim 
Rating:
2.0

Hard to locate the rental office but once found was very helpful

Robert Bortz 
Rating:
5.0

Customer did not leave a comment.

Judd Butler 
Rating:
3.0

When I arrived to return the unit, no one to do paperwork. Raul told me to leave it across the street and said he would let the girl who does UHaul stuff know it was returned on time.

JEFFREY FORRESTER 
Rating:
5.0

Customer did not leave a comment.

Gerald Gibson 
Rating:
5.0

Customer did not leave a comment.

Wesley Jones 
Rating:
5.0

Customer did not leave a comment.

DEENA SHAATH 
Rating:
5.0

Customer did not leave a comment.

charlie Fernandez 
Rating:
5.0

Checking in online would not work

Luis Galdamez 
Rating:
5.0

Yes

Luis Armenta 
Rating:
5.0

Customer did not leave a comment.

Carla Terrian 
Rating:
4.0

Customer did not leave a comment.

Kendra Kingsbury 
Rating:
5.0

Customer did not leave a comment.

Charles Esquibel 
Rating:
5.0

Customer did not leave a comment.

Sara Jones 
Rating:
5.0

Kim was very friendly and knowledgeable. Great customer service!!

TASHA FAGEN 
Rating:
5.0

Customer did not leave a comment.

Christine Skeen 
Rating:
5.0

Customer did not leave a comment.

scott cutsinger 
Rating:
5.0

Customer did not leave a comment.

John Hawkins 
Rating:
5.0

Customer did not leave a comment.

Steven Ramirez 
Rating:
5.0

Customer did not leave a comment.

Michael Rangel 
Rating:
5.0

Customer did not leave a comment.

Mary Schuckman 
Rating:
4.0

No familiar with the location and directions were for the ok Tire shop but lot across the street seemed to be where the Uhaul equipment was parked. Then wasn't sure were the key drop off was. Like I said it only because we'd had a very long day and weren't familiar with the location. All worked out.

Tanya Yost 
Rating:
5.0

The lady that helped me on the phone was super. I called at the last minute, which I do not like to do, and we were able to reserve the 6' x 12' trailer that I needed to finish my move.

Rebecca Fiedler 
Rating:
2.0

No boxes or tape. Not using this location again. Also reserved truck at 1 price. Went to pick up reserve truck guy try’s to charge me over $500 more then the quote given to me. I have used uhaul several times. No more way over priced

SANDRA TAYLOR 
Rating:
4.0

Returned truck on Sunday, OK Tire was closed. Automated return system was easy to use.

Micki kingston 
Rating:
5.0

This lady apologized for the inconvenience of the rental place in Colorado she did all possible to help me and was quick professional and welcoming!

RAYLENE GONZALES 
Rating:
5.0

Wonderful service, no improvement needed.

JENICA SOTO 
Rating:
4.0

Make sure staff knows about the online way to check the vehicle back in if it is returned after hours.

RUBY SMITH 
Rating:
5.0

Lady at drop off location was super friendly !

Karen Butner 
Rating:
5.0

Customer did not leave a comment.

Rebecca Bailey 
Rating:
4.0

Customer did not leave a comment.

George Laughead 
Rating:
3.0

Customer did not leave a comment.

Chris Whitson 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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