I did want to add the customer service was great very kind and easy to talk to the truck however shut off quite abit at stop lights and stop signs and the oil light came on but it had plenty of oil and acted better once I put gas but shut off 1 last time after
Joshua B
Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had a reservation for several weeks. I was sent an email that my location has changed due to not having a truck available a couple days prior to my pick up date. I was able to approve the new location and reserve a time of 9am from the email. I showed up today at my scheduled time and found my location (Oh Yeah Liquidators) didn’t open until 10am. I decided to go to a nearby store to stall for time, but now I’m behind schedule for our move. I then go back to Oh Yeah Liquidators and they don’t even have a 15’ truck. Why was I relocated to a store that doesn’t even have a truck available. I had to call Uhaul and get another location, but now I’m 2 hours behind in my move. I do not understand why I was sent to a store that doesn’t have a truck and I was also able to reserve a time spot when that location didn’t event open until 10am. Been a long time customer, but I’m Not verify happy about how Uhaul did me wrong.
Edward RQuick checkout, nice facility, and Tim was AWESOME!!
Jennifer R