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Yunileydys Reina
Customer Reviews for O&S Quik Change Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I could not figure out how to return the trailer through the app.
dan wharffVery friendly
Cruz DuarteThey took forever to close out my rental. I dropped it off after hours
Jack CrewsProvide good rentals , i couldnt get a refund on my rental because i drove 6 miles on it , half of those miles was to bring it back to the store i rented it at, the reason was they gave me a truck with no oil on it but i realized once i already drove 3 miles , i took it bad and that uhauls fault not mine. I deserve a complete refund
Anel TellezNobody was there.
Philip NisbetArrive to pick up my rental and they were closed. Waited 45mnts for them to arrive. They also messed up the drop off i have requested and send it somewhere else. Make my trip longer and late.
Eduardo DeleonI was supposed to pick up at a different location and was never notified. Showed up and no truck. Had to drive to the other location to get the truck.
BARRY BERTOLAI was billed for 4 days, but only used it for one day. Used the service for 7.5 hours and was returned. Yet I’m billed for 4 whole days.
Eddie Brownthey helped check me in and made it eazy
Henry FoxInside of truck was dirty, spilt soda. Windows were dirty. The inside of the back of the truck was dirty. When I turned the truck in at Killeen. Texas I cleaned the I side pofcab windows and swept the cargo area out. The Killeen turn I. Place the guy was very nice. Oh I was impressed how good mileage the truck got.
Marty IvyFind someone else at whatever cost
Chad TownsendThe bearded guy who helped me with my auto transport was awesome! Simple an easy process and helped me out tips on loading. Great employee! Great location.
NATHANIEL ZEHNERVery easy and professional experience
Joel KingstonMy final bill is wrong
Leonel RamirezVery good thank you
Raisa GonzalezThe clerk was nice enough - but the truck cab was dirty - windshield dirty etc.
Gary CavinessJust give me what I'm paying for
Owen Eggethe trailer was old and the places inside to tie down items being carried were missing and the openings in the rails along the sides were so small, no rope could pass through. It was tedious and difficult to try to secure the load because of the tiny openings and there were only two loops in the front floor corners. . .all others non existent.
Kathleen CollHard to find, needs a better sign. Nice guys though.
DAVID WELLSTwo locations in Hobbs, NM is silly.
CLAIRE BAILLARGEONOil level was a quart below minimum when picked up so I had to add oil. This locations computer system did not interface with u haul so agency had to call uhaul to coordinate. Both counter personnel were very polite and apologized for the wait. Truck was ready on time and clean.
Matthew VlcekClean the equipment.
Cynthia HawkinsThe man who helped me was extremely polite and respectful. Great customer service.
Tori Brownit always take a long time to get checked out not sure if it's the internet running slow I would like to get in and out as quickly as possible.
Domingo AvilaI think for every many rentals you do you should offer a free rental
Domingo AvilaVery displease with customer service.I had to wait an hour to pick up my equipment.Very displease wasn't happy at all.contact # 512-787-8151.
royce ellison