Customer Reviews for O&S Quik Change Inc
(U-Haul Neighborhood Dealer)

62 reviews

1820 N Grimes St   Hobbs, NM 88240

(575) 393-0253

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(575) 393-0253

1820 N Grimes St
Hobbs, NM 88240

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Yunileydys Reina 
Rating:
5.0

Customer did not leave a comment.

Wes Ahlgrim 
Rating:
5.0

I could not figure out how to return the trailer through the app.

dan wharff 
Rating:
5.0

Very friendly

Cruz Duarte 
Rating:
4.0

Customer did not leave a comment.

Cesar Carrete 
Rating:
1.0

They took forever to close out my rental. I dropped it off after hours

Jack Crews 
Rating:
1.0

Provide good rentals , i couldnt get a refund on my rental because i drove 6 miles on it , half of those miles was to bring it back to the store i rented it at, the reason was they gave me a truck with no oil on it but i realized once i already drove 3 miles , i took it bad and that uhauls fault not mine. I deserve a complete refund

Anel Tellez 
Rating:
5.0

Customer did not leave a comment.

LINDA BRYANT 
Rating:
1.0

Nobody was there.

Philip Nisbet 
Rating:
5.0

Customer did not leave a comment.

MaryPat Miles 
Rating:
1.0

Customer did not leave a comment.

abel llanas 
Rating:
5.0

Customer did not leave a comment.

Sean Russell 
Rating:
1.0

Arrive to pick up my rental and they were closed. Waited 45mnts for them to arrive. They also messed up the drop off i have requested and send it somewhere else. Make my trip longer and late.

Eduardo Deleon 
Rating:
5.0

Customer did not leave a comment.

JOEL SALTO 
Rating:
2.0

Customer did not leave a comment.

Dwan Ellison 
Rating:
2.0

I was supposed to pick up at a different location and was never notified. Showed up and no truck. Had to drive to the other location to get the truck.

BARRY BERTOLA 
Rating:
5.0

Customer did not leave a comment.

Hernando Herrera 
Rating:
3.0

I was billed for 4 days, but only used it for one day. Used the service for 7.5 hours and was returned. Yet I’m billed for 4 whole days.

Eddie Brown 
Rating:
4.0

Customer did not leave a comment.

Cynthia Westerman  
Rating:
5.0

Customer did not leave a comment.

Gerald Wyche 
Rating:
4.0

Customer did not leave a comment.

Harlon Poe 
Rating:
5.0

they helped check me in and made it eazy

Henry Fox 
Rating:
4.0

Customer did not leave a comment.

Thomas Stinson 
Rating:
3.0

Customer did not leave a comment.

Kevin White 
Rating:
3.0

Inside of truck was dirty, spilt soda. Windows were dirty. The inside of the back of the truck was dirty. When I turned the truck in at Killeen. Texas I cleaned the I side pofcab windows and swept the cargo area out. The Killeen turn I. Place the guy was very nice. Oh I was impressed how good mileage the truck got.

Marty Ivy 
Rating:
5.0

Customer did not leave a comment.

Misty Nolan 
Rating:
1.0

Find someone else at whatever cost

Chad Townsend 
Rating:
5.0

The bearded guy who helped me with my auto transport was awesome! Simple an easy process and helped me out tips on loading. Great employee! Great location.

NATHANIEL ZEHNER 
Rating:
5.0

Customer did not leave a comment.

John Jourdan 
Rating:
5.0

Customer did not leave a comment.

Samuel Valladarez 
Rating:
3.0

Customer did not leave a comment.

laura guerrerra 
Rating:
5.0

Very easy and professional experience

Joel Kingston 
Rating:
4.0

Customer did not leave a comment.

Jose Garcia 
Rating:
3.0

My final bill is wrong

Leonel Ramirez 
Rating:
5.0

Very good thank you

Raisa Gonzalez 
Rating:
4.0

Customer did not leave a comment.

Linda Bell 
Rating:
2.0

Customer did not leave a comment.

David Clark 
Rating:
3.0

Customer did not leave a comment.

Deja Stephens 
Rating:
5.0

Customer did not leave a comment.

michael fleenor 
Rating:
3.0

The clerk was nice enough - but the truck cab was dirty - windshield dirty etc.

Gary Caviness 
Rating:
3.0

Customer did not leave a comment.

Elva Marquez 
Rating:
1.0

Just give me what I'm paying for

Owen Egge 
Rating:
5.0

Customer did not leave a comment.

GIUSEPPE MONTALTO 
Rating:
3.0

Customer did not leave a comment.

Dustin Rauch 
Rating:
3.0

the trailer was old and the places inside to tie down items being carried were missing and the openings in the rails along the sides were so small, no rope could pass through. It was tedious and difficult to try to secure the load because of the tiny openings and there were only two loops in the front floor corners. . .all others non existent.

Kathleen Coll 
Rating:
4.0

Hard to find, needs a better sign. Nice guys though.

DAVID WELLS 
Rating:
5.0

Customer did not leave a comment.

Domingo Avila 
Rating:
5.0

Customer did not leave a comment.

Domingo Avila 
Rating:
5.0

Two locations in Hobbs, NM is silly.

CLAIRE BAILLARGEON 
Rating:
3.0

Customer did not leave a comment.

george SULLIVAN 
Rating:
4.0

Oil level was a quart below minimum when picked up so I had to add oil. This locations computer system did not interface with u haul so agency had to call uhaul to coordinate. Both counter personnel were very polite and apologized for the wait. Truck was ready on time and clean.

Matthew Vlcek 
Rating:
5.0

Clean the equipment.

Cynthia Hawkins 
Rating:
5.0

Customer did not leave a comment.

Dean Rose 
Rating:
5.0

Customer did not leave a comment.

Bernie Rock 
Rating:
4.0

Customer did not leave a comment.

dennis bravo 
Rating:
5.0

The man who helped me was extremely polite and respectful. Great customer service.

Tori Brown 
Rating:
3.0

it always take a long time to get checked out not sure if it's the internet running slow I would like to get in and out as quickly as possible.

Domingo Avila 
Rating:
3.0

I think for every many rentals you do you should offer a free rental

Domingo Avila 
Rating:
5.0

Customer did not leave a comment.

John Brown 
Rating:
2.0

Very displease with customer service.I had to wait an hour to pick up my equipment.Very displease wasn't happy at all.contact # 512-787-8151.

royce ellison 
Rating:
5.0

Customer did not leave a comment.

Anais Cantu 
Rating:
5.0

Customer did not leave a comment.

John Buchanan 
No reviews have been submitted for this location.

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