Customer Reviews for Oak Grove Stor All
(U-Haul Neighborhood Dealer)

301 reviews

935 Oak Grove Rd   Dahlonega, GA 30533

(706) 867-1637

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–1 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 4/6/2024: Closed

Services at this Location:

Contact Us

(706) 867-1637

935 Oak Grove Rd
Dahlonega, GA 30533

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–1 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 4/6/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MIchael Craig Adams 
Rating:
5.0

Customer did not leave a comment.

Karen Brown Bingham 
Rating:
5.0

Customer did not leave a comment.

Robert Weber 
Rating:
3.0

Dirty vehicle

Hillary Veitch 
Rating:
4.0

As expected

Earl Porter 
Rating:
5.0

Customer did not leave a comment.

Carla Schneidewind 
Rating:
4.0

Please call me on 754-267-1544 Thank you

RAKHI MOORE 
Rating:
5.0

Customer did not leave a comment.

Rob Brown 
Rating:
5.0

We rented the car dolly for 6 hours. Equipment was in overall good condition and everything went well when hauling the vehicle to and from the drop off destination. Price point was great and employees at this location are wonderful. Thank you for a nice, easy and fast experience.

Julie Rozell 
Rating:
5.0

nothing that i can think of.

Dwain edwards 
Rating:
4.0

This is my "go-to" location for regular trailer rental. Amanda is friendly and professional. Highly recommended

John Stewart 
Rating:
5.0

Customer Service was really good. I would highly recommend this location.

Roger Kinard 
Rating:
5.0

Customer did not leave a comment.

Patricia Etris 
Rating:
5.0

Have Free Cheeseburgers.

Franklin Lewis 
Rating:
5.0

Amanda, is the best UHAUL person I have come across. Her care to ensure I have what I need is top rate. It is a shame that corporate scheduling always gets involved and has my volunteers and staff are driving hours to get equipment that should be where I asked for it. I suspect it is part of the corporate strategy to get more money on mileage. I wish corporate would support their local dealers better.

JOSEPH CODDINGTON 
Rating:
2.0

No gas , truck issues

Tyler Skiver 
Rating:
5.0

Customer did not leave a comment.

William Trowbridge 
Rating:
3.0

I ordered an appliance dolly and it was not in my truck when I went to pick it up. I did after hours pick up so no one was there to assist me. Not only did I have to go buy one but I had to make an extra trip and drive further to go purchase the dolly. I was still charged for something I didn’t receive.

Harold Joseph 
Rating:
5.0

Check in app was having issues and resulted in a 45 minute delay in receiving key/truck. I had to call the 800# three times for assistance.

Lance Bagley 
Rating:
3.0

Customer did not leave a comment.

Eric Smith 
Rating:
5.0

I was never assigned a storage unit at this location

Loren Shelby  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Michael McCurdy 
Rating:
5.0

Customer did not leave a comment.

Vincent Greco 
Rating:
5.0

The owner is the best! The rental process was super quick and easy, I was in and out in minutes ready to go pack and move! The uhaul was really clean and readily available. Plus the cost was the best in town!

Stephanie Watson 
Rating:
5.0

I got confused on the lunch and not in the office time. Maybe there could be a better way.

CLARK JONES 
Rating:
5.0

Customer did not leave a comment.

david thome 
Rating:
1.0

Customer did not leave a comment.

Katherine Farmer 
Rating:
5.0

WATER

kristy womack 
Rating:
5.0

Customer did not leave a comment.

William Trowbridge 
Rating:
5.0

Very friendly. Will definitely use this uhaul location in the future

Christian Carfizzi 
Rating:
5.0

Very clean office and equipment. Extremely polite. I did not sign up in advance, but it took only minutes to process me. Including processing and hooking up the trailer, I was in and out in about 15 min. Thank You for your efficiency!!!

Franklin Lewis 
Rating:
5.0

Nothing! Truck was amazing

Caitlin West 
Rating:
5.0

No comments other than fast & friendly

Thomas Taylor 
Rating:
4.0

Amanda is a friendly lady and she was very understanding

Vickie Pruitt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jared Hatcher 
Rating:
5.0

Customer did not leave a comment.

Johnathon Staton 
Rating:
5.0

No issues there.

William Little 
Rating:
4.0

Customer did not leave a comment.

John Sorensen 
Rating:
5.0

A Good place,with great people!

Jared Hatcher 
Rating:
5.0

Customer did not leave a comment.

Douglas Johns 
Rating:
4.0

Customer did not leave a comment.

James Holekamp 
Rating:
5.0

Awesome experience I will give them a ten Marjorie McCrory

MARJORIE MCCRORY  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

MARJORIE MCCRORY 
Rating:
5.0

Customer did not leave a comment.

Troy Wolfe 
Rating:
5.0

Customer did not leave a comment.

JOSEF MIRAKOVITS 
Rating:
4.0

Customer did not leave a comment.

Rosalina Guidry 
Rating:
4.0

Customer did not leave a comment.

Eric Smith 
Rating:
5.0

Returned truck with 1/2 tank of gas as we received it. Was then charged 28.03 to fill it up full, I am assuming. Bad form U-Haul. If you want me to fill it up then tell me, sign in the truck, send a text or give me a truck with a full tank.

sherry ross 
Rating:
2.0

Charged cleaning fee

Michelle Smith 
Rating:
5.0

Customer did not leave a comment.

Michael Winget 
Rating:
5.0

Customer did not leave a comment.

Carisse Taylor 
Rating:
4.0

Customer did not leave a comment.

Tyler Daniel 
Rating:
2.0

Customer did not leave a comment.

William Brown 
Rating:
5.0

Customer did not leave a comment.

Randi Sagona 
Rating:
5.0

Customer did not leave a comment.

Floyd Wood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim Craig 
Rating:
3.0

Location was closed during drop off.

Andrew Heisinger 
Rating:
2.0

The lady drawing up the paperwork couldn't explain why I was quoted $50 on the site and they ended up charging me $113, and she got really rude when I asked about the difference.

Paul Hew 
Rating:
5.0

Customer did not leave a comment.

Ben Vickrey 
Rating:
5.0

Customer did not leave a comment.

Alex Griffin 
Rating:
5.0

Customer did not leave a comment.

Jackie Anderson 
Rating:
5.0

Customer did not leave a comment.

Connor Workman 
Rating:
5.0

I’ll be turning in two more trucks to her. She was great to work with.

Carrie Taylor 
Rating:
4.0

Customer did not leave a comment.

james rambo 
Rating:
1.0

I was supposed to get a 45 dollar fuel discount if I brought the truck back with a 1/4 tank because it was nearly empty when I got it. Never happened.

JOHN Gullans 
Rating:
4.0

Location called and made me come in Saturday regarding rental of a 15' truck. Stated that "may not be here" on Sunday (date requested). I came by Friday on my way to work. Same exact truck I rented was there Friday AM. NO reason for me to come on Saturday (I live over 30min away - one way). Also your texting system is on overdrive - still getting texts today (Tues) to start rental checkin.

SCOTTY WAGES 
Rating:
5.0

Customer did not leave a comment.

STEVEN BOYCE 
Rating:
2.0

Customer did not leave a comment.

Matthew Joyner 
Rating:
5.0

This location is by far the best UHAUL location I have ever used! They are professional, efficient and friendly. They seem to really care about helping you with your move and making your experience with them a good one! As a business owner myself I always appreciate customer service above and beyond most other companies. You should be proud to have them be associated with your brand! In short…. It was an excellent experience! Thomas Scanlin.

THOMAS SCANLIN 
Rating:
5.0

Customer did not leave a comment.

john Parker 
Rating:
4.0

Service was friendly and good. Truck had been wrecked and door was difficult to open but overall it was a very good experience and would highly recommend

INGRID CLARK 
Rating:
5.0

Customer did not leave a comment.

Allan Puplis 
Rating:
5.0

Thank you for helping us with storage, we truly appreciated your amazing place. I would highly recommend your place to anyone looking for extra storage space.

Karen L. Klatt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEAN LEGLER 
Rating:
5.0

Customer did not leave a comment.

WILLIAM MATTINGLY 
Rating:
4.0

Customer did not leave a comment.

Charles Lee 
Rating:
3.0

Customer did not leave a comment.

Jane Lucia 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY YEAGER 
Rating:
1.0

My U-Haul was not at the location reserved. After confirming half my morning was wasting trying to track the truck down after it was moved to another location.

Julia Miller 
Rating:
4.0

Nothing. Pat was very friendly and accommodating.

Jeremy Lance 
Rating:
5.0

This was a second location to pickup a truck that was supposedly reserved. The original location had no trucks whatsoever. The clerk at the initial location was very apologetic, but the U-HAUL rep she contacted seemed unconcerned and only directed her to have us contact Customer Support. The Customer Support rep and the person at the second location were great!

Scott Short 
Rating:
5.0

Customer did not leave a comment.

Parker Hulsey 
Rating:
5.0

Pat provided great customer service!

Ben Graves  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAIGE KUNZER  |  Overall Experience 
Rating:
5.0

The Uhaul computer system was down. Better uptime on that is needed.

marian cummings 
Rating:
3.0

Customer did not leave a comment.

Robert King 
Rating:
3.0

Customer did not leave a comment.

DANNIE GARRETT 
Rating:
5.0

Customer did not leave a comment.

DANIEL JASON NALLEY  |  Overall Experience 
Rating:
5.0

Friendly staff, clean , secure storage for my two trailers.

donald curtis  |  Overall Experience 
Rating:
1.0

-- When I picked up the truck opened the gate it was wet inside as it was leaking -- When I contracted the truck I have paid for 10 blankets, when I arrived to p/u non present. Was not notified of such until the morning of pick up, where I would have had time to get the truck from another location -- I have pre-paid the truck rental in the amount of $216.56 .---This included p/u on September 18th and return on September 21 Plus extra 40c for additional miles be paid at the time of drop off. -- the time of drop off, I was charged 3 additional days of $120 in error + extra miles of $66 ++, charge totaling $184.44 -- the next day, I have contacted drop off location to dispute $120, however he indicated that internally in his system it shows only 1 day rental and he can not do anything about it. -- soon after I have contacted U-Haul pick up location where the lady claimed that she can not help me as it is another U-Haul that charged me. I have asked for her manager to call me where she said she would call him ( his name is Spencer was told). Never received a call to resolve this issue. -- I have followed up again with p/u location and she told me she has nothing to do with this charge but she will again tell Spencer to call me and again no call to resolve this. Now I am out $120 with U-haul not wanting to take responsibility to clear this up. Can Someone please contact me ASAP Below are two bills for your convenience and response thank you Borika Tasich 404-200-7702

Borika Tasich 
Rating:
3.0

Customer did not leave a comment.

Stacie McEntyre 
Rating:
5.0

keep doing what you are doing. Great service. I will be back

CARL AVERY 
Rating:
5.0

Customer did not leave a comment.

Jeanne Robinson 
Rating:
3.0

Customer did not leave a comment.

Michael Armistead 
Rating:
5.0

For me it’s unusual to need such a large truck. But for what all we had to move. With my storage unit 10 x 20. Plus few items out of my 10 x 10. It was well worth it. Just not easily available to me at the location where I’m buying my house and where my storage place is. Was almost 20 minute. Drive out of the way. But it was good with everything I had to get moved. Thank you

Cary Copous 
Rating:
5.0

Pat was awesome

WILLIAM DENT 
Rating:
5.0

Customer did not leave a comment.

SHARON FARRELL 
Rating:
5.0

Wide open space great for trailer drop off Staff was pleasant and courteous

JAY CRANFORD 
Rating:
1.0

Although I went through the online process of checking in, pre-paying, and uploading my license to facilitate as little interaction due to COVID-19, I still had to give my Driver License and they ran my credit card. I also had to hook up the trailer without assistance.

Robert Allinson 
Rating:
5.0

An overall good experience from beginning to end

John Chelucci 
Rating:
5.0

Customer did not leave a comment.

Mark Townsend 
Rating:
5.0

Customer did not leave a comment.

Jeff Beacham 
Rating:
4.0

Customer did not leave a comment.

Angrla Zimmerman 
Rating:
2.0

I was quoted a price of $37 and charged $81.

Erin Cook 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Manspeaker 
Rating:
5.0

Customer did not leave a comment.

Julie Rozell 
Rating:
3.0

Originally was sent to a different location. That one did not have after hours. Had to call U-Haul to be given this location.

Mark Dulaney 
Rating:
5.0

Very nice woman at location! Very helpful!

Simone Dipaola 
Rating:
1.0

My original pickup location at Longbranch Rd. in Dahlonega was the problem. Pickup time was 10:00. Got there at 10:15 and the place wasn't open. I called and got an answering machine. I waited, in the lot for 30 minutes and nobody came to assist. I was able to get the trailer at another location, in Dahlonega, which was excellent. Unfortunate events happen all the time but there should be some contingencies in place to assist. There was nothing.

Stan Freeman 
Rating:
3.0

It says online that the storage units are climate controlled. After showing up we found out that they in fact are not. The climate controlled ones are more expensive than competitors.

Mike Stewart  |  Reservation 
Rating:
5.0

The delivery we expected on Friday was delayed until Tuesday or Wednesday of this week. We really haven’t moved in yet but will shortly

Dennis Nutter  |  Reservation 
Rating:
5.0

The staff at Oak Grove were very friendly and helpful with our storage and u-haul needs. The storage area was clean and easily accessible. I would recommend it to others.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top