Customer Reviews for Northern Truck & Trailer
(U-Haul Neighborhood Dealer)

34 reviews

6057 N US 223   Ottawa Lake, MI 49267

(734) 607-1037

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(734) 607-1037

6057 N US 223
Ottawa Lake, MI 49267

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Todd Phipps 
Rating:
1.0

I was ripped off! I returned the trailer 2 days early and did not get compensation! Uhaul is making millions on every person who rents from then and returns early! This is BS!!!!

Peter Mertens 
Rating:
4.0

Customer did not leave a comment.

William Kuttig 
Rating:
2.0

Location did not answer their phone. Dropped off vehicle early, returned the next day to find the location manager making claims I left the van in need of cleaning. I volunteered to sweep out the van (again). Manager appeared upset he couldn’t charge someone a cleaning fee, either UHaul or me

Edward Brady 
Rating:
4.0

Customer did not leave a comment.

David Wright 
Rating:
5.0

Customer did not leave a comment.

Rockford Wheeler 
Rating:
3.0

Drop off was fine. We couldn’t get the keyless entry to work and spent almost 90 minutes on the phone with support and we were late to our event. We were told they would compensate us somehow, but we have not heard anything. I won’t do pick up after hours ever again.

David Roberts 
Rating:
3.0

Customer did not leave a comment.

Darin Wolfe 
Rating:
5.0

Customer did not leave a comment.

Marvin Jenkins 
Rating:
1.0

Customer did not leave a comment.

sherly platt 
Rating:
3.0

Customer did not leave a comment.

Patricia Grau 
Rating:
5.0

Customer did not leave a comment.

Patricia Brosamer 
Rating:
3.0

Muddy dirt parking lot that was hard to find. Definitely wouldn't want to drop a truck off here at night.. The staff were pleasant and helpful.

Steven Ziegler 
Rating:
5.0

Customer did not leave a comment.

Rob Raiche 
Rating:
3.0

Customer did not leave a comment.

Jeffery Scott 
Rating:
5.0

Customer did not leave a comment.

Tricia Fojtik 
Rating:
4.0

Customer did not leave a comment.

Melissa Stober 
Rating:
5.0

Customer did not leave a comment.

RUSSELL MURRAY 
Rating:
3.0

Customer did not leave a comment.

Joseph Thullen 
Rating:
5.0

Customer did not leave a comment.

Douglas Bulmer 
Rating:
5.0

Great experience, I will be using this location again.

JON SIMPSON 
Rating:
5.0

Customer did not leave a comment.

Crystal Tipping 
Rating:
1.0

Customer did not leave a comment.

Carson Musolf 
Rating:
5.0

Customer did not leave a comment.

ROBERT KLING 
Rating:
5.0

Customer did not leave a comment.

Lee McRoberts 
Rating:
5.0

Customer did not leave a comment.

Williamallen King 
Rating:
5.0

Guy there was supper helpful. Definitely recommend this place.

WESLEY KING 
Rating:
5.0

Mike is terrific! I’ve used this location previously. They have a convenient, accessible location!

Gloria Bartlett 
Rating:
5.0

Customer did not leave a comment.

MARK HALL 
Rating:
3.0

Customer did not leave a comment.

Michael Vore 
Rating:
5.0

Mike at the center was kind and personable! I would definitely recommend this location to family and friends. Thanks again to Mike!

Catherine Hurst 
Rating:
4.0

Customer did not leave a comment.

Mitchell Moore 
Rating:
5.0

Best customer service I have received at a U-Haul. Communication was awesome at this outlet!

Jon England 
Rating:
3.0

New business and was having trouble setting up the paperwork.

Beth Krzyston 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top