The customer service was great! Super helpful and very easy to work with. Will definitely rent from this location in the future. Thank you!
Jennifer T
Customer Reviews for North Nampa Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. Friendly operator of facility and efficient operation overall.
Greg NI nice man to work with. He cares about his customers
James NSuspension was a little rough but then again ID roads are pretty bad. Even just around town. Would be nice to have a avg on gallons used per mile. Easier to estimate fill up on fuel.
ERIC LEverything was fantastic!
Casey PN/A
Matthew PGary was most professional and really courteous. Everything went smoothly and quickly
Daniel Knothing much, the couple who runs it were wonderful and went the extra mile.
Kallan WThe truck has a leak in the roof above the cab
Nikki PHe was amazing and very understanding wen things didn’t worked as planned thank u for all ur help
Maria GGary, was awesome!! He even opened up after hours to disconnect car trailer. Great helpful service.
jeff pConvenient, personable, and very accommodating!! Thank you!!
Keshia WThe staff here was great!!! So helpful and friendly!!
Marianne AThe door on the trailer was a piece of shit could not open or close it because of weather and poor maintenance
RONNIE LThe truck was great. Gary was very kind and helpful!
DUSTIN BGary at Nampa Storage was a pleasure to do business with. The truck was at the location ready to go when I arrived. The process was easier than I expected and made a very stressful day a bit better. The only negative comment I can make is the all of the emails I received continuously offering to add on services were unwanted.
Ronald HMy experience was fantastic! Gary was more than helpful and very friendly! I greatly appreciate him and the service he gave me!
Dustin SStaff personnel were nice and accommodating. Thanks U-Haul 👍
Willie MIf the dolly and bag of moving blankets in the truck are not courtesy / included in the price of the rental, please remove them from the truck. Moving is already another expense, and those items there take some space
EZEQUIAS AGary was awesome. He not only walked me thru the online check in while he was out of town, he was both professional and friendly.
tracy MBest U-Haul rental I have rented from. Great service!
Cara TThis was a. Wet last minute reservation. We had movers show up w no truck. Gary, I think is his name, was so kind and had that truck ready in 15 mi gets for us. Will recommend him over and over again
amanda jExcellent communication and customer service. Thank you for making our trip planning pleasant and working with us to meet our needs.
John GI don't be think there is anything, that would improve the service at this location. He is a really nice guy helpful , a true pro. You can rent at this location and get a seamless and uneventful rental .
William WThe dental place was very small (only 2 trucks). The directions that I used (double click on the address from the Uhaul Email) were also ending about a half mile from the location. After I found the location the staff were very helpful with no complaints or even suggestions for improvements.
Laurence Mthe man runing this place would not stay there till the time agreed upond then had a family member come get the trailer before i could come get it then had a family member make a financial decision without my concent that cost me 30+ dollars that i had declined over the phone he had no buissness asking my family any question
STANLEY CFriendly and convenient
Ada SGary is great
david aMade us pau a late fee when our paper said the date to drop off but online said day before. Just very screwed up and i should have been reimbursed for the whole thing
Brandon AI have rented from Gary a couple of times. He is top notch, I will always go to him for my rental truck needs,
Robert LNo improvement needed. Location was easy and the customer service was excellent!
Dakota SI've sent an email about my complaint with someone over the phone. If it wasnt for Gary at the pick up location going above and beyond I would have chose to never use Uhaul again.
Alexis OWe were confused about the price of the truck and the price of the movers. We thought the whole package was going to cost $150 so we didn't realize that was just for the movers.
Carl HFriendly and accommodating service. Actually went back to see about getting some help loading and owner was very helpful in locating assistance. Thank you for a great experience.
Dana JGary was fantastic to work with, what a blessing. I won't go anywhere else for my rental needs, Thank you!!
Chris KGreat customer service. Will recommend anytime
Debbie JVery efficient. Gary was very helpful in all respects.
Jim KMaybe give credit to customers who put more gas than there was when they got the truck.
Soledad SGary Goodwin is great to work with. He gets everything right the first time, and makes renting a truck and trailer simple and cost-effective!! We will go to Gary for all our U-Haul needs.
Vicki GGary Goodwin - our U-Haul pro - thought of everything!! He even included some packing blankets to cushion the furniture we moved. We will always be his biggest fans - he is amazing!!
Vicki GNo improvement necessary.
Robert LNothing. Awesome service.
BECKY B