Customer Reviews for North Arkansas Parts & Sales
(U-Haul Neighborhood Dealer)

90 reviews

3325 Hwy 62 W   Yellville, AR 72687

(870) 449-3012

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(870) 449-3012

3325 Hwy 62 W
Yellville, AR 72687

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Amanda Strutman 
Rating:
5.0

Customer did not leave a comment.

Paul Spranger 
Rating:
5.0

It was a very pleasant experience, especially during the stress of moving. Thank you so much!

Paul Spranger 
Rating:
5.0

No problems at all, very easy!

Ralph Arnett 
Rating:
5.0

Customer did not leave a comment.

Mason Frye 
Rating:
5.0

Folks were super nice. Process was fast and easy!!!

William Caraway 
Rating:
5.0

everything was good and very convenient

german Delgado 
Rating:
3.0

Once again, very disappointed with uhaul. The location was fine. But my reservation was a 5 minute drive from my house. I made the reservation a month in advance. I wasn’t notified until 21 hours before pick up that instead I would need to pick up my vehicle dolly 30 minutes away. Once again costing me time and money. How does a business not have knowledge of their own inventory, locations or employees exist? I have moved 5 times and am sure to move many more, but I will never again use uhaul.

John Davis 
Rating:
5.0

Service was great. Keep it up !!

Harold Smith 
Rating:
5.0

Customer did not leave a comment.

Michael Cacic 
Rating:
5.0

Customer did not leave a comment.

Kathy Gipson 
Rating:
5.0

Customer did not leave a comment.

CRAIG MCCOY 
Rating:
5.0

Customer did not leave a comment.

Lori Dannelley 
Rating:
5.0

Customer did not leave a comment.

Marvin Lee 
Rating:
5.0

Customer did not leave a comment.

Christopher Sellers 
Rating:
5.0

Customer service was great!

Quintin Barnes 
Rating:
5.0

Customer did not leave a comment.

SCOTT SEARS 
Rating:
4.0

Customer did not leave a comment.

Daniel Waszkowski 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Ballard 
Rating:
3.0

They were nice and super helpful, website locked out and wouldn’t let us return the equipment with picture proof so they did it on their end

Memphis Rains 
Rating:
3.0

Costed 522 dollars returned truck early gas was back where it was when I got it they still charged me more this was after not having the truck I needed where I was told it was reserved I probably won’t use this service again

Robert Creaner 
Rating:
1.0

The Uhaul site stated this location was open, and we could get the tow dolly at the time reserved. Still, it was not a good experience, and the location/business was closed; the business would not answer the phone, and Uhaul could not get in contact with them. We were able to get the equipment still after the haul representative said just to take it, but it was much later than it should have been when this was resolved and a significant inconvenience.

Jordan Sanders 
Rating:
5.0

Customer did not leave a comment.

Edward King 
Rating:
3.0

These guys and gal are always super friendly and helpful.

Andrew Slagel 
Rating:
5.0

All good

RICHARD PAUL 
Rating:
5.0

Customer did not leave a comment.

dave todd 
Rating:
2.0

Customer did not leave a comment.

Ricky Templet 
Rating:
4.0

Customer did not leave a comment.

Arlon Hartman 
Rating:
5.0

This receiving location really saved the day. The original receiving location is pitiful and the attitudes of the people I spoke with at corporate were embarrassing. First one (Aliyah) said just take it to Harrison (that’s a 45 minute drive). When I said no, that’s too far she got upset with me telling me she had feelings. Someone in upper management should listen to that call.

Simon Lumley 
Rating:
3.0

Customer did not leave a comment.

James Smith 
Rating:
5.0

My experience was great.

Andrew Slagel 
Rating:
2.0

This vehicle had a check engine light at pick up. The location knew this was a one way pick up. We drove mostly downhill under bad weather conditions and the windshield wiper broke during this time. We had to pull off the road until morning. We eventually made it to our destination but anxious if we would make it the whole way.

Sara Rodriguez 
Rating:
5.0

Nothing Great service!

jeff steinbecker 
Rating:
5.0

Customer did not leave a comment.

Michael Roth 
Rating:
5.0

Customer did not leave a comment.

SCARLETT FAGAN 
Rating:
5.0

Customer did not leave a comment.

Steven Gaedtke 
Rating:
4.0

I dropped off the truck at a time the business was closed, so I had no interaction with anyone. Drop box located right by the door, easy to see.

Shanna Funderburk 
Rating:
1.0

The place i got the uhaul from said everything was working on the vehicle. When i got the vehicle it was a cool morning so i did not check the a/c the next day when after loading the truck i got a distance away from the it started to get very hot inside the vehicle. I had to drive 3.5 hours away in a vehicle with no working A/C on a day where it was 104 degrees out. Since i was moving states i had my dog with me and my dog has still not fully recovered from the heat we experienced.

Taylor Poe 
Rating:
3.0

Customer did not leave a comment.

Dana Larson 
Rating:
4.0

Customer did not leave a comment.

Ken Walker 
Rating:
5.0

Customer did not leave a comment.

michelle lindley 
Rating:
5.0

Great people and very helpful in getting job done.

leolin bartlett 
Rating:
5.0

Customer did not leave a comment.

Jeffery Clark 
Rating:
5.0

Very friendly location in Yellville Arkansas!

LEIGH WATTS 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY WAMOCK 
Rating:
3.0

it was a Sunday morning

MICHAEL DOUGHTY 
Rating:
2.0

Customer did not leave a comment.

ALVIN SCOBEE 
Rating:
5.0

Customer did not leave a comment.

Randy Chambers 
Rating:
5.0

Customer did not leave a comment.

Randy Chambers 
Rating:
5.0

Rent from Jim - he's awesome.

ASHLEY OVERSTREET 
Rating:
5.0

The employees were so nice! We rented a 20’ truck and came back the next day to pick up a car dolly. We were running late but the owner and his son waited for us and wished us a safe trip to WA. Classy folks!

Nancy Livingston 
Rating:
2.0

Not tell the customer the rate is $49.95 a day, with .99c a mile, and then charge them $121 for a one day rental.

keifer pace 
Rating:
3.0

Everything good

BRICE SMITH 
Rating:
3.0

The site was down on the uhaul location when I called in for assistance. Ttherefore she was unable to give me the price of the uhaul until we got to her. We drove 7 hours to pick up a mower and had no choice but to pay when we got there.

scott gardner 
Rating:
4.0

The key pickup lock boxes were a little difficult to open. They may need lubricated.

John Hudson 
Rating:
5.0

Customer did not leave a comment.

VERNETT DENTON 
Rating:
5.0

Customer did not leave a comment.

Steve Weed 
Rating:
5.0

I would highly recommend NAPS and especially Jim. He was exceptionally customer oriented, agreeing to meet us on Saturday when he was normally closed to make sure we were able to pick up our 20 foot Uhaul. He was friendly, cordial, and demonstrated concern for our needs. The truck was clean and Jim drove it out to enable me to drive it away without backing out of the parking area. Not to deflect from Jim, but the truck itself was somewhat challenging to drive. The front end may either need allignment or suspension maintenance.

Rob Turner 
Rating:
5.0

Very nice and helpful

KIMBERLYJO DAVIDSON 
Rating:
1.0

Customer did not leave a comment.

Saffina NANOIA 
Rating:
5.0

I had an excellent experience with great people on both the pick up and return ends of my rental. I would totally recommend Uhaul for your truck and trailer rentals.

Toni Reeves 
Rating:
5.0

Jim and Steve were excellent and super helpful in a very stressful time. Thank you!

Tiffany Merrell 
Rating:
5.0

Customer did not leave a comment.

Marcel Quirijnen 
Rating:
5.0

This gentlemen was super helpful...He came out with us to make sure we were connecting everything correctly and Help us do the work. Super nice guy as well!!

Kathryn Goodman 
Rating:
1.0

It was not open. On line it says they are open on Saturday. They have a sign saying open in their window. They were not open and have another sign saying they are not open Saturdays. UPDATE your online information and your signage!

Jamie Vann 
Rating:
5.0

Customer did not leave a comment.

Morgana Maskell 
Rating:
5.0

complete turn in paperwork when trailer is returned.

Alan Parks 
Rating:
5.0

Great place to do business.

Michael D Richardson 
Rating:
5.0

The operator at this location was a pleasure to do business with

PETE HORNIBROOK 
Rating:
5.0

Not a thing! Jim is a great guy; very friendly, helpful to a fault, eager to assist in every way. The location is very accessible--easy in and out. The people that run this business have their heads on straight and understand the nature of a service business. I recommend this location to anyone in the area.

Richard Pyron 
Rating:
5.0

Customer did not leave a comment.

Michael Aller 
Rating:
4.0

Customer did not leave a comment.

rodger holden 
Rating:
5.0

Customer did not leave a comment.

Michael Richardson 
Rating:
5.0

It was a very good experience ,the staff was great and very helpful.

linda still 
Rating:
5.0

Customer did not leave a comment.

JOHN BRANTNER 
Rating:
3.0

We scheduled a Saturday pick up at 3 at another location nobody was at location so uhaul changed my location for picking up trailer called the pickup location they informed me they close at noon. Asked me to pick up trailer Friday afternoon before close no extra charge, now I get charged an extra day

Russell Hand 
Rating:
5.0

Customer did not leave a comment.

PAM WHYTE 
Rating:
3.0

Very small sign. We missed it the first time and had to drive 20 miles or more before we could turn around. Difficult to find. Needs a much larger sign. The owner was in the hospital, but there happened to be someone there, not affiliated with U-Haul, but he had the number for the owner in the hospital and called him to ask what he should do.

Doug Adkison 
Rating:
5.0

Nice people. Friendly.

Shannon Crafoot 
Rating:
5.0

Customer did not leave a comment.

marcus sewell 
Rating:
1.0

Was given a car trailer with old bald and flat tires. At least one tire was mismatched and not supposed to be on it. I had to have one patched before getting on the road. And i had to stop numerous times to put air in the tires.

John Knowles 
Rating:
4.0

We didn't have interactions with this location site. We dropped off after hours.

Tracy Longino 
Rating:
4.0

Customer did not leave a comment.

Steve Becsei 
Rating:
5.0

Jim was great, and very helpful. No issues a very good U-Haul dealership.

john robbs 
Rating:
3.0

Make existing customers happy with their experience then future customers will be happy aswell!!

Morgan Sellers 
Rating:
5.0

Customer did not leave a comment.

Susan Wagoner 
Rating:
5.0

Customer did not leave a comment.

tek cackley 
Rating:
5.0

Customer did not leave a comment.

John Tayor 
Rating:
4.0

Customer did not leave a comment.

Dale Erikson 
Rating:
5.0

Super friendly and very accommodating service.

ron williams 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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