Customer Reviews for Kefi Spaces LLC
(U-Haul Neighborhood Dealer)

25 reviews

7055 Old Katy Rd   Houston, TX 77024

(832) 730-5855

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(832) 730-5855

7055 Old Katy Rd
Houston, TX 77024

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Missing order request. Never got dolly or furniture blankets. You still charged me for them. Put in a claim number 4678456.

Jose Carrasquillo 
Rating:
5.0

Great customer service I was early and she still took the time to take care of me

Brenda Hernandez 
Rating:
4.0

Our truck did not have the rental equipment we requested, and the location was not yet open, so this was rather frustrating that we had no option in getting the dolly and furniture pads. We had to go purchase the items at a supply store. We were also charged 3x the days when we only used 1 day. Even though we followed the app instructions, the rep made me feel like I did something incorrect. The app literally told me to drop the keys off after parking and a rep would be in contact. Never received a call.

Warren Minix 
Rating:
2.0

The dolly i requested and paid for was not in the van. I was on the page to check for the vehicle pictures but realized i had missed the key lock password. After going back to for the key lock password, i was not able to check mark the dolly not there.

KENDALL CUNNINGHAM 
Rating:
5.0

Kefi is a model for what every U-Haul partner should be. Clean, professional and organized.

LARRY STEFFLEN 
Rating:
5.0

Customer did not leave a comment.

David Foor 
Rating:
5.0

Customer did not leave a comment.

Sean Lowe 
Rating:
5.0

Customer did not leave a comment.

Eliodoro Castillo 
Rating:
5.0

Super friendly and easy. Thank you so much.

Elizabeth Cabrera 
Rating:
5.0

Customer did not leave a comment.

James Hill 
Rating:
3.0

Customer did not leave a comment.

Travis Wilson 
Rating:
3.0

Parking lot is not big enough to park the truck that was rented.

Missy Dancer 
Rating:
4.0

Customer did not leave a comment.

Alison Wilhite 
Rating:
5.0

I was very impressed with the location.

CHRISTINE BICEK 
Rating:
5.0

Customer did not leave a comment.

Crystal Patterson 
Rating:
5.0

Customer did not leave a comment.

GIANFRANCO PERCOVICH 
Rating:
2.0

Charged me for the tow dollies and it was not in the truck

Jawan Walker 
Rating:
5.0

Customer did not leave a comment.

GIANFRANCO PERCOVICH 
Rating:
5.0

Customer did not leave a comment.

XUZUO SHEN 
Rating:
5.0

Everything was great From check in to check out. Super smooth and easy. Thank you. I’ll def call you if I need you again!

LaTanya Davis 
Rating:
5.0

Excellent customer service. The staff (Scott & Jessica) were really good to work with. The facility is wonderful and the location is perfect. Will continue using them.

David Fisher 
Rating:
3.0

Make sure all the rental equipment is ready in the truck at the start of the rental period. I had to run all over tower, wasting time, trying to find the correct equipment that should've been with the truck when I arrived.

Brett Passini 
Rating:
1.0

Customer did not leave a comment.

Jason Gould 
Rating:
5.0

Customer did not leave a comment.

Hugo Granados 
Rating:
5.0

Nothing. Great experience. Quick and easy.

Jonas Quintero 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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  • Moving Supplies

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