Customer Reviews for Royal Inn
(U-Haul Neighborhood Dealer)

38 reviews

3740 N High School Rd   Indianapolis, IN 46224

(317) 644-0759

Office Hours

  • Monday - Saturday:
    8 am - 1 pm / 2 pm - 6 pm
  • Sunday:
    8 am–1 pm

Services at this Location:

Contact Us

(317) 644-0759

3740 N High School Rd
Indianapolis, IN 46224

Services at this Location:

Office Hours

  • Monday - Saturday:
    8 am - 1 pm / 2 pm - 6 pm
  • Sunday:
    8 am–1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Louis Lenne 
Rating:
2.0

Upon rental, there was no fuel in the UHaul truck

Tamekca Tate 
Rating:
3.0

The truck had trash in it. I cleaned it out. And the whole online process is just too much. If I want rent a truck I should be able to walk in and do so.

Jacqueline white 
Rating:
3.0

Truck was only at a half tank of gas. Employee was unable to find our preferred drop off location.

Audrey DeWitt 
Rating:
3.0

Could’ve assured the rear door wasn’t frozen close and clear snow off windshield the truck needed PM other then that it was clean and customer service agent very helpful on check in

Kurt D Ortolf 
Rating:
2.0

Lady at the front desk is rude and matches the area should have known the kinda service I was getting by the area and they also we try to hike up the price be careful I will recommend another location besides a motel 6

Justin Mourning 
Rating:
3.0

Hard to get to, parking area not big enough, didn't receive promised refund for unused boxes.

Jonathan Tomlinson 
Rating:
4.0

Make sure is full of gas because last time was half tank

muayad Bakhtan 
Rating:
1.0

May be more training they might be don’t know how to do their job 100%

Eliodens Sanon 
Rating:
1.0

The paperwork they had me initial and sigb did not match the email I received. Showed different amounts of gas. I took phones to prove I filled back to where it was they till charged me for gas.

Tamaki Guy 
Rating:
3.0

doing all the pick up and return stuff using the phone app was not conveinent. both the pick up and return activities had to be entered 4 or 5 times each to complete the process. The attendant's first language is not english, and she was difficult to understand. The truck's check engine light is on.and the floor of the cab and the cargo area were dirty. Otherwise the truck performed well.

doug felton 
Rating:
5.0

Customer did not leave a comment.

Cristobal Solaeche 
Rating:
4.0

Customer did not leave a comment.

Lucas Wahl 
Rating:
1.0

Customer did not leave a comment.

Dan Murray 
Rating:
5.0

Customer did not leave a comment.

Shanna Langan 
Rating:
3.0

Customer did not leave a comment.

Antoinise Dorima 
Rating:
5.0

Customer did not leave a comment.

Jessica Martin 
Rating:
5.0

Customer did not leave a comment.

Herold Bedell 
Rating:
5.0

Customer did not leave a comment.

Tracey Stallion 
Rating:
4.0

Customer did not leave a comment.

Linda Koelling 
Rating:
5.0

Good service and nice set up, but the receptionist does not have good manner of approach. .

BAMIKOLE OJO 
Rating:
5.0

Customer did not leave a comment.

Dan Tharp 
Rating:
4.0

Try and employ more Staff, so that their will be division of labor

Mausi Akinyode 
Rating:
1.0

Customer did not leave a comment.

FLORENCIO PENAFLOR 
Rating:
4.0

Customer did not leave a comment.

robert waltz 
Rating:
4.0

Customer did not leave a comment.

George Tekle 
Rating:
4.0

Customer did not leave a comment.

MELINDA BUISSERETH 
Rating:
5.0

Customer did not leave a comment.

Cherese Bailey 
Rating:
5.0

Customer did not leave a comment.

Cherese Bailey 
Rating:
5.0

Customer did not leave a comment.

leo flint 
Rating:
5.0

Ok

Magdala Mondelus 
Rating:
1.0

The first desk lady was rude and very nasty. It was a long process compared to the one I had the day prior.

Sheena Anderson 
Rating:
5.0

Employees were friendly and helpful.

Angie Coggan 
Rating:
5.0

Krishma was awesome 😎, her spirit was right on an answered all my questions to the best of her knowledge. Have a good day!!!!

Mario Johnson 
Rating:
5.0

Customer service was extremely helpful and pleasant to work with. Very helpful.

Linda Yoakum 
Rating:
3.0

Customer did not leave a comment.

Kirk Kemmerling 
Rating:
1.0

Customer did not leave a comment.

kevanna shepherd 
Rating:
5.0

My experience was overall good . Thanks for the service

Destiny Franso 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top