Customer Reviews for Neighborhood Chevron
(U-Haul Neighborhood Dealer)

1,004 reviews

101 E Beltline Rd   Coppell, TX 75019
(E Beltline Rd @ Denton Tap Rd, Across the intersection from Dairy Queen)

(972) 436-2304

Office Hours

  • Mon-Sat: 7 am–6 pm
  • Sun: 8 am–5 pm

Services at this Location:

Contact Us

(972) 436-2304

101 E Beltline Rd
Coppell, TX 75019
(E Beltline Rd @ Denton Tap Rd, Across the intersection from Dairy Queen)

Services at this Location:

Office Hours

  • Mon-Sat: 7 am–6 pm
  • Sun: 8 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

They go above and beyond to service their customers.

Suzanne Boone 
Rating:
5.0

Customer did not leave a comment.

Bruce Waldron 
Rating:
1.0

The uhual I got the battery was dead, the gas station had a very bad odor. It smelled horrible. The truck was clean but I was suppose to get a dolly and blankets and they were not in the truck. And you pay extra for that so the only end up giving me a furniture dolly because that’s all they had. Not a good experience at all

Edgar Vera 
Rating:
5.0

Customer did not leave a comment.

VENKATA NARAYANA PERIKITI 
Rating:
4.0

Very convenient and a simple process to drop off

Sandra Vandemoortele 
Rating:
5.0

Great service, easy, efficient and friendly staff, and equipment was ok. Thanks

Raja Haldar 
Rating:
4.0

Customer did not leave a comment.

Tom Saffioti 
Rating:
3.0

Customer did not leave a comment.

Narasimha krishn Chembolu 
Rating:
5.0

Good

AJ kri 
Rating:
3.0

Customer did not leave a comment.

Shailesh Darekar 
Rating:
3.0

The brakes felt inadequate and the inside wasnt very clean

DINNU JAMES 
Rating:
4.0

Customer did not leave a comment.

Paula Siegel 
Rating:
5.0

Customer did not leave a comment.

Yvonne Howell 
Rating:
5.0

Great service

Ramakrishnan Muraleedharan 
Rating:
5.0

Customer did not leave a comment.

Alain Perrier 
Rating:
5.0

Everything went very well.

Michael Bunch 
Rating:
3.0

Customer did not leave a comment.

Tara Hurd 
Rating:
5.0

The employee was friendly and courteous and took care of check-in very quickly. Thank you.

Mike Neal 
Rating:
5.0

Great service.

FERDINAND HILAGA 
Rating:
5.0

Customer did not leave a comment.

Guillermo Hernandez 
Rating:
3.0

Tire pressure is never checked of the leasing cars. And cargo area is not very clean. Cabin was smelling.

Tahera Shah 
Rating:
5.0

Estimated charge was $59 but actual was 52. Unfortunately my credit card charged with estimated instead of actual for my two previous rentals

Sriram Nallanidgal 
Rating:
1.0

The Fuel capacity which is listed while we took the vehicle is "Half Tank" but when I entered the vehicle, The fuel was almost nill, I was surprised, I immediately got down the vehicle, then noticed the fuel cap was open, the previous customer didn't close the fuel nob properly, the fuel got evaporated. I just drove for 15miles, I spent almost 45$ to fuel the vehicle for 15miles I drove, and still got charged for fuel again, worst experience ever.

Rohit Manchi 
Rating:
5.0

Customer did not leave a comment.

Claudette Perez 
Rating:
5.0

Easy pickup and return. Overall excellent service from U-Haul at this specific location.

Vivekananda Kuma Chintalaboyina 
Rating:
4.0

Customer did not leave a comment.

Lawrence Bennett 
Rating:
4.0

Customer did not leave a comment.

Blake Handy 
Rating:
5.0

Customer did not leave a comment.

Mark Smith 
Rating:
4.0

Customer did not leave a comment.

banto abebe 
Rating:
2.0

Customer did not leave a comment.

Joel Lason 
Rating:
5.0

Customer did not leave a comment.

Francisco Loconte 
Rating:
2.0

My vehicle was not ready. I had ti find out at the location myself. No one contacted me ahead of time. I had movers I was paying per the hour so this change I wasn’t informed about cost me a lot of money.

JAMES CRYSDALE 
Rating:
5.0

Customer did not leave a comment.

Laura Garcia 
Rating:
5.0

Customer did not leave a comment.

Sean Patrick 
Rating:
5.0

Customer did not leave a comment.

Danny Green 
Rating:
5.0

Customer did not leave a comment.

praveen chava 
Rating:
5.0

They try to bend over backwards for you

Mark Smith 
Rating:
4.0

The Truck was not in the best of the running condition. The engine stopped at several places.

Premthaj Carlose 
Rating:
1.0

I was charged for 2 days and my original location that I set up a week in advance did not have my truck then had to get one 10 miles the opposite direction so more money there will never use uhaul again . Something that should have cost me 150 was 267 not a happy customer…

Rosemary Helm 
Rating:
4.0

The vehicle i reserved was not there. I reserved a 10" truck and had to settle for a small van. It cost me more miles but I was still able to accomplish what I needed. I thought it was interesting the gentleman at the location asked me why did I rent that truck when it wasn't available. I would not have rented it if the website said it was not there.

john johnson 
Rating:
5.0

Customer did not leave a comment.

Partik Chaven 
Rating:
5.0

Excellent! Simple and easy steps!

Srigokulnath Tirupur Kumaravel 
Rating:
3.0

Make system move a little faster

Demetria Jackson 
Rating:
5.0

It was a simple drop off. The gas station attendant took the keys and that was it.. We just were not sure where to park the vehicle at first . Maybe a sign might be helpful.

Shanna Harris 
Rating:
1.0

Terrible Experience!!!!!!! I was over charged for mileage because staff couldn’t do simple math or simple computer skills . I have an on going dispute as I’m writing this

Chaz Hicks 
Rating:
1.0

The entire experience was horrific. I left in tears with a cargo van that had low air in the tires. I was denied the rental for almost an hour begging and pleading to just let me move my deceased father’s items. I was told because I had a DL from Washington that I was not allowed to use the van. Called support and they were no help. It took begging after walking to the u-haul location for the cashier to finally say yes. Most horrifying experience. I will never use u-haul again!!!!

Melissa Corona 
Rating:
3.0

Customer did not leave a comment.

Tanner Bowers 
Rating:
5.0

Customer did not leave a comment.

ROK KIM 
Rating:
1.0

Service was horrible and I was added on mileage from my actual trip

David Esquivel 
Rating:
5.0

Customer did not leave a comment.

CreeShaina Towery 
Rating:
4.0

Customer did not leave a comment.

Malik Jordan 
Rating:
3.0

They are pleasant people but I always have to hook up the trailer and park it back where it goes and un hook. I am not sure they know how. I should get a discount.

mike dorn 
Rating:
5.0

Customer did not leave a comment.

YAMINI SURAPANENI 
Rating:
5.0

Customer did not leave a comment.

Siva Modukuri 
Rating:
5.0

The pick up through the app experience was bad I had to go walk inside anyway. I think the session timed out while they were in the process of verifying me but the message as to why it didn’t finish went away so fast I could barely read it.

Kimberly Washington 
Rating:
4.0

Customer did not leave a comment.

Mufaddal Husain 
Rating:
4.0

Customer did not leave a comment.

Louis Stricklin 
Rating:
1.0

I had a major problem with this rental van. After loading the vehicle, the back door wouldn't close. Called the store and they said it was my problem because I didn't note any issues before leaving the lot. Got help from roadside assistance, who figured out that the brake light - which is on the roof of the van above the cargo area - had come loose and kept the door from closing. So their equipment was falling apart and they blamed me. If you must rent, go to another location.

Thomas Dahm 
Rating:
1.0

I reserved a dolly but I couldn't get it because the company workers said they couldn't prepare it and the truck had a big problem so when I was driving the truck stopped several times on the road by itself.. It was very dangerous. Also, the movers we hired though you were bad. They drug my mattress outside on the ground and damaged my table too. And they didn't show up at on time. They're late about 30 minutes and had an attitude problem and I can't say they moved my stuffs properly. And I had to clean the truck after they made a mess by stepping in chocolate and didn't even inform my wife (who was there with them at the time this happened) until she was coming across the mess herself.

Yongseok Lee 
Rating:
5.0

Customer did not leave a comment.

Debralynn Santora 
Rating:
3.0

The truck was terrible - it turned off while we were in the middle of the highway twice - I felt super unsafe. This truck had no business being rented out for a move. It also struggled with accelerating and would stall out. Honestly the worst experience I've had with a truck rental ever.

Luis Altimari 
Rating:
4.0

Customer did not leave a comment.

sams hawara 
Rating:
5.0

Customer did not leave a comment.

SENTHILKUMAR AMMAVASAI 
Rating:
4.0

Customer did not leave a comment.

ROY RALSTON 
Rating:
5.0

It's great

deviprasad dembuga 
Rating:
5.0

I needed a truck at the last minute and this location came thru for me.Good job guys

Cornelious Crawford 
Rating:
5.0

Customer did not leave a comment.

Abhishek Ray 
Rating:
4.0

Customer did not leave a comment.

kUNDAN SHAH 
Rating:
4.0

Efficient check out and return

Neville Fernandes 
Rating:
1.0

Charged me for gas after I filled it up

Martin payan 
Rating:
2.0

I rented a 26 foot truck several days in advance and they only had a 20 foot when I picked up. The two move helpers I booked called me at 7pm the night before saying they couldn’t make it at 7:30 because they had two other jobs before mine, even though I booked it, paid, and confirmed all the same day (new beginnings movers). They said they could be there at 10 or 11. I cancelled and requested a refund of the $200. Still waiting please help. Thank you, Rachelle

Rachelle Blankenship 
Rating:
4.0

Customer did not leave a comment.

Manoj Kuzhivila Sasidharan 
Rating:
5.0

It all was taken care of

Tristan Southll 
Rating:
5.0

Customer did not leave a comment.

James Tochihara 
Rating:
3.0

Everything went pretty well. Pricing of rental was confusing. No one ever explained all the cost to me.

Robert Simpson 
Rating:
5.0

Customer did not leave a comment.

Michael Motta 
Rating:
5.0

The process was easy. smooth, and quick. Very good customer experience.

Ken Brehm 
Rating:
5.0

The truck had several fridge boxes and empty beer cans on the cargo area.

Arturo Nieto 
Rating:
5.0

Everyone was so kind and helpful! I will definitely refer everyone I know in the area! It was a very easy process. Thank you!

Squires Lisa 
Rating:
1.0

Front drivers side tire was completely worn almost to bead, when mentioned the worker said “that is fine” had to get the manager involved to be replaced

Jarrett Harris 
Rating:
5.0

Customer did not leave a comment.

Sahil Bansal 
Rating:
5.0

Customer did not leave a comment.

Burt Odom 
Rating:
5.0

Keep up the great service. Very helpful and the equipment was clean.

Gary Lyons 
Rating:
1.0

The associate informed me that I did not have a reservation at my designated time even though I was there 15min early. Also proceeded to charge me twice than what was quoted online even thought the miles was not included when I ordered the U-Haul online, which was not my fault, cause I found it weird when it didn’t ask for my mileage. So now you guys have charged my credit card $236 for a $20 to rent and 40miles at .59 cents. Sooooo yeah I’m not happy and will be calling customer service to get this figured out. Be ready.

Diandra GrantWilkins 
Rating:
5.0

The trailer should have come w/ a trailer jack. I loaded the trailer and then could not lift if back on to the hitch as it was too heavy.

Bryan Autrey 
Rating:
3.0

Parking was not very accessible for a large truck return.

Thomas Miller 
Rating:
5.0

Wonderful customer service. Truck was great. Everything was ready for me when I arrived.

Andrew Webber 
Rating:
5.0

Customer did not leave a comment.

HarshaVardhan Pindi 
Rating:
5.0

Great service and nice people

Riteshkumar Mehta 
Rating:
5.0

Customer did not leave a comment.

Suresh Arjunan 
Rating:
1.0

Customer did not leave a comment.

Tiffany Doakes 
Rating:
5.0

Customer did not leave a comment.

Robert Mcbrayer 
Rating:
5.0

The employee at the Cheveron Gas Station was very helpful.

Dorrian Schoch 
Rating:
4.0

The vehicle did its job. It could have been cleaner. Some liquid had been spilled and dried on the dashboard. Pieces of candy under the seats.

Mike Simonds 
Rating:
5.0

Customer did not leave a comment.

Trevor West 
Rating:
5.0

Having previously had a not so stellar experience at a different location, the regional manager took the time to reach out personally and inquire about the experience and how he could make it right! It meant so much to have someone just listen to my concern and want to make it right. He went above and beyond getting me another truck that was in much better condition and shape and personally took the time to stay in contact with me through the process and even the location owner reached out and was incredibly accommodating and patient during the time I had the vehicle. It was the best customer service experience I have EVER had and they have definitely made a customer for life! I can’t thank them enough for making my moving experience so much less stressful than it could have been! I’m incredibly grateful for the amazing group of people that helped to make it right!

Rebecca Cooper 
Rating:
5.0

Nothing, drop of location was great.

Logan Morton 
Rating:
1.0

There were four very poor services: 1) Business owner wife was busy eating and not even acknowledging customer for good few minutes 2) cargo van that was offered was not clean 3) cargo van engine light was on but when I told the agent, he said do not worry just drive. 4) I was supposed to return vehicle at 230 but they started calling me at 1pm to bring vehicle back, then when I returned vehicle at 210pm, without checking, they wanted me go back to check if all blank wrap are folded.

Mohammad Shah 
Rating:
5.0

Made drop off very simple!!!

Anthony Schroer 
Rating:
5.0

The person who is in Chevron customer care Kishore Reddy was very very helpful. 5 star

Vinay Vandana 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top