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CRYSTAL YAYRA ANTHONY | Overall ExperienceCustomer Reviews for Nyc Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
i put my stuff there and it was still there when I came back.
KAJA ELIZABETH JURSEK | Overall ExperienceBeing that it’s a shared space the smell was horrible and prices are a lithe to high compared to some of the competitors. Also not having 24 hr access is the reason I gave a below average rating.
*WYESHA REED | Overall ExperienceThe staff and front desk are amazing people. They are all so friendly and knowledgeable. They are so helpful and patient. Highly recommend.
JI YEON KIM | Overall ExperiencePeople that work there a human. Kind and helpful. Thank you team!
DANIEL MAURICIO BERNAL | Overall ExperienceThe time I was here everything went great! The staff and faculty was both amazing and professional
PARKER DAVID BARNES | Overall ExperienceVery good storage easy to acess and clean, staff very nice. The negative point : The way to go inside ( old elevator, need to ask for someone each time, above a feather storage with very unpleasant smell at the access .
EMILIE GERARD | Overall ExperienceThe staff was great all around.
ANDREW LOKEN | Overall ExperiencePretty good, no complaints
MIKE STEVENSEN | Overall ExperienceEasy, clean, great staff.
WILLIAM MATTESSICH | Overall ExperienceStaff was very friendly every time I went in - would recommend
JARED REMSON | Overall ExperienceAll staff very kind and professional
HAMILTON SANABIA | Overall ExperienceThe staff was always friendly, and very helpful.
ASHLEY PATNOE | Overall ExperienceEveryone who works there (especially Jessica) is so nice and helpful! They made everything very easy and I would highly recommend!
TARA CURCIO | Overall ExperienceVery friendly staff. Everyone was great.
PHILIP JAMES LEVINE | Overall ExperienceThe people here were all super nice and helpful. Helped us move in, and made everything very easy.
BARRY SEYMOUR | Overall ExperienceThe smell coming from the feather factor next door is awful. All of our things smell. The staff is great!
ADAM WALKO | Overall ExperiencePhenomenal and helpful staff
Shay Hopkins-Paine | ReservationWish it was open on Sundays, as it's when so many people have days off to take care of moving and storage issues. Everything else was excellent.
COTY BAKER | Overall ExperienceNo additional comments. Staff super professional
INGRID LEVAGGI | Overall ExperienceI was here for maybe 5 years. Loved the staff. Stephanie and others where so helpful and lovely. Will be back for all my storage needs! Catharine
CATHARINE CZUDEJ | Overall ExperienceIt was too hot and there were fees I was not informed of.
Privacy Request | First ImpressionsWe did not end up using this storage
Privacy Request | First ImpressionsThe staff was excellent. They took the cancellation with no complaints. If storage becomes a need again they will be called.
Privacy Request | First ImpressionsThe staff was kind and helpful with updating my reservation and also moving me in even with me arriving 20 minutes before closing! As long as my stuff stays safe and secure then Im happy.
Privacy Request | First ImpressionsVery thankful for the prompt and easy process. Stephanie R checked us in, she was very knowledgeable,helpful, and made it a great experience. Highly recommend this storage place.
Privacy Request | First ImpressionsWe did not use the facility. I did call the facility and individual was unable to find the reservation, but she was able to assist us.
Privacy Request | First ImpressionsBoth employees were a huge help and made the process the easiest part of the move. A huge thank you to them.
Privacy Request | First ImpressionsFriendly staff, clean facilities and clear move in/move out instructions.
Privacy Request | First ImpressionsI cancelled this reservation at 10:58AM Wednesday, 6/28 with Jennifer.
Privacy Request | First ImpressionsSolid.
Privacy Request | First ImpressionsThey close at 7, so I called to cancel because we were stuck in traffic. They were very nice and even offered to stay open later, but we were going to be too late so I cancelled.
Privacy Request | First ImpressionsExcellent service
Privacy Request | First ImpressionsStaff was very helpful and basically moved all my stuff into the unit for me.
Privacy Request | First ImpressionsVery helpful staff
Privacy Request | First ImpressionsI`m very impressed with this place for the simple fact that they actually had someone that helps you to move your belongings. Will definitely recommend this place
Privacy Request | First ImpressionsI did not utilize the storage unit, but everyone was very helpful and understanding.
Privacy Request | First ImpressionsThe facility is clean and the staff are friendly.
Privacy Request | First Impressions