Equipments electrical was faulty. Returning the trailer was a near impossibility there were trucks parked everywhere making it impossible to enter the yard. Workers there came out with a tire iron in hand when I dropped off the trailer in the only area available threatening me. This should not be a location !!
Justin S
Customer Reviews for Veerpal Logistics Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
don't waste my time for 2 hrs
Toluwanimi AThis is the best U-Hual experience I ever had so far. The truck is clean and installed with a backup camera - very useful! The staff is also friendly and helpful. Would definitely recommend to others.
Yin tDropped the truck and car dolly off ( had phoned first). Met with a friendly man who made the process simple. Truck was returned spotless, I believe he appreciated that. Great experience. Thanks for the stress free process.
brian nDoor was locked, we had to call & wait for a staff member to meet us at the front in freezing weather. The furniture pads were not provided and no one even informed us they would not be provided, a heads up would have been nice so we could have prepared alternatives since we came from Windsor to Mississauga on a train.
margarita ti don't know why u have cut the 16 dollar CWS. I have not opt for the insurence .
Amninder SAwesome place for doing business
ABRAHAM AFriendly staff on site when we returned the equipment
CEDRIC ZThis location was not to charge my credit card at the time I picked up the rental
Robert MYou are good keep up
OLASUBOMI OThere should be a representative on site to provide keys. Dolly was missing. Truck was fine. I was able to get my job done. But overall experience was bad
Koundinya CYou called me when I was already at my original location to pick up the truck, to tell me my truck was no longer available. Then I had to drive 20 mins in the opposite direction of where I was going to pick ip the new truck, and the guy at the desk made the process take so long. Next time make sure my vehicle is available where I ordered it from.
Katie GMy card was charged, when it was not supposed to be charged. A drivers licence was supposed to be given at pick up with a matching credit card. This was not provided. So they just went ahead and charged my card. I reserved a rental for a friend to pick up over the phone. At pick up. They didn’t bother to check if or ask for a valid credit card. Or drivers licence. Instead they used my name with another persons address. And went ahead and charged my card. This is unacceptable.
Andreas DVery nice & friendly
Vijay GI was charged more rate as promised. I was charged $1.75 per km and I was promised by customer care agent that I will be charged by $1.09 per km.
GURPREET S