Customer Reviews for Mitchell Rd Fish & Shrimp
(U-Haul Neighborhood Dealer)

321 reviews

9651 Lake Olive Rd   Lumberton, TX 77657

(409) 755-7401

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: 9 am–5 pm

Services at this Location:

Contact Us

(409) 755-7401

9651 Lake Olive Rd
Lumberton, TX 77657

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: 9 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Allen S. 
Rating:
5.0

Customer did not leave a comment.

Troy N. 
Rating:
5.0

Customer did not leave a comment.

rasheed S. 
Rating:
1.0

I had rented a U-Haul to move to Louisiana and brought the U-Haul back to the original location I picked up from. No one told me I would be double charged for the mileage since I didn't just do a drop off. As most people know moving can be very expensive and that last $100 I had was going to be what got me through the week for groceries but instead it went to U-Haul. I paid $104 when I picked up the truck, got the U-Haul brought back to its original pick up location and I was told I owe another $104. Lack of information like that has completely irritated me or else I would've planned to drop it off where I moved to so I could avoid paying another $104.

lydia C. 
Rating:
5.0

Fast and friendly like always.

Frank O. 
Rating:
4.0

Customer did not leave a comment.

patricia C. 
Rating:
5.0

Customer did not leave a comment.

Juilie A. 
Rating:
5.0

Customer did not leave a comment.

Peggy S. 
Rating:
5.0

Just keep doing what you are doing

Thomas J. 
Rating:
3.0

Friendly, helpful,

ray M. 
Rating:
5.0

Customer did not leave a comment.

Audra B. 
Rating:
5.0

Quick Fast and Easy

William T. 
Rating:
5.0

Make more UHaul offices be like this one!

Julie B. 
Rating:
5.0

Customer did not leave a comment.

Julie B. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
4.0

Customer did not leave a comment.

Renee T. 
Rating:
5.0

Customer did not leave a comment.

Debbie S. 
Rating:
5.0

The trailer was exactly what I needed and I will definitely rent it again.

Jerry J. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Adam B. 
Rating:
4.0

Customer did not leave a comment.

Ronnie L. 
Rating:
5.0

Excellent customer service. Highly recommended.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

mark S. 
Rating:
5.0

The owner showed me how to back up my trailer and just verbal directed me in with ease! He knows what he is doing!!! He was very nice and helpful!

Brittany S. 
Rating:
5.0

SUPER nice location and staff. The Staff member was delightful and very helpful. Great experience!!

Catherine M. 
Rating:
5.0

Customer did not leave a comment.

Casey W. 
Rating:
5.0

Customer did not leave a comment.

bonnie F. 
Rating:
5.0

Customer did not leave a comment.

Tammie N. 
Rating:
5.0

Hank and Rene are awesome. I now live 3 blocks from their location. I took off to walk home. Hank hollered and said he would take me home. How could you refuse gallantry from a southern gentleman?

Don D. 
Rating:
5.0

Excellent service!!!

George L. 
Rating:
5.0

EXTREMELY helpful and took the time to get me on my way with everything I needed for the job I was doing.

Scott R. 
Rating:
3.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

SHARON R. 
Rating:
5.0

Customer did not leave a comment.

Joe D. 
Rating:
5.0

Customer did not leave a comment.

james R. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY E. 
Rating:
5.0

Customer did not leave a comment.

Lester B. 
Rating:
5.0

Customer did not leave a comment.

manuel E. 
Rating:
4.0

Customer did not leave a comment.

susie B. 
Rating:
5.0

Everything went great no improvements needed

Al H. 
Rating:
5.0

We had a terrible experience with U-haul and with the Beaumont, Texas location's management, but then we called the owner of this location in Lumberton and he helped us out right away and got us back on the road! We're so thankful for him and his wife. We have tried to reach out to U-haul in regards to the Beaumont location and the constant run around from transportation and we've yet to hear back from them.

Leah D. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
3.0

running boards on the trucks to assist in getting into them.

Rita K. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Nice place and great service

james S. 
Rating:
3.0

Just a grass outside field, small amount of equipment. The young lady there was quick, polite and knowledgeable.

Bobby W. 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn W. 
Rating:
5.0

Great help and great people

Marshall M. 
Rating:
5.0

Everything went great!

brian M. 
Rating:
5.0

The man was helpful and kind. Made sure I had the trailer unhitched and everything was a breeze.

John W. 
Rating:
3.0

I rented the trailer for my daughter, but she used the rental and she turned the trailer in to the drop off location

Frank B. 
Rating:
4.0

Customer did not leave a comment.

Oliver M. 
Rating:
5.0

Great service

John A. 
Rating:
5.0

Customer did not leave a comment.

allan A. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Amazing customer service

Jack D. 
Rating:
5.0

N/A

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Steve G. 
Rating:
5.0

Very great experience. Was helped by a very friendly gentleman who made the entire process perfect.

Joshua Y. 
Rating:
5.0

Customer did not leave a comment.

Clark M. 
Rating:
5.0

Customer did not leave a comment.

molley D. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Martha S. 
Rating:
5.0

Great service

Jon S. 
Rating:
5.0

Customer did not leave a comment.

Lewis H. 
Rating:
3.0

Customer did not leave a comment.

Larry N. 
Rating:
5.0

This was a last minute rental. The gentleman at the store was very good.

LLOYD P. 
Rating:
5.0

Mr. Mitchell is a cool dude

Landers W. 
Rating:
5.0

Customer did not leave a comment.

ALLEN R. 
Rating:
5.0

Easy drop off and friendly staff.

Don P. 
Rating:
5.0

Customer did not leave a comment.

Brittney L. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN O. 
Rating:
5.0

Great people !!! Great services !!! That's when we will return and I need to rent a U-Haul

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Billy G. 
Rating:
3.0

Customer did not leave a comment.

Adam L. 
Rating:
5.0

Customer did not leave a comment.

Kelley D. 
Rating:
5.0

Friendly owners and quick service.

JUSTIN G. 
Rating:
5.0

Customer did not leave a comment.

Angela R. 
Rating:
5.0

This location is way better than a neighborhood center, quicker and more efficient.

chris P. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Nickie W. 
Rating:
5.0

Always helpful

JOHN T. 
Rating:
3.0

Customer did not leave a comment.

Bailey J. 
Rating:
5.0

Customer did not leave a comment.

lanny V. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
2.0

Was not explained about dents in truck, truck did not have slide our, of course should of checked before so had to buy some to put furniture in truck which cost $130. Extra. Would not recommend this place at all.

Melissa R. 
Rating:
4.0

Customer did not leave a comment.

trudy B. 
Rating:
5.0

Very Friendly service at this location, will go back if I need a Uhaul in the future.

Larry M. 
Rating:
5.0

Customer did not leave a comment.

Samuel M. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

TRENT P. 
Rating:
5.0

Customer did not leave a comment.

Billy D. 
Rating:
5.0

Customer did not leave a comment.

RAGAN T. 
Rating:
5.0

Even though she didn't show any enthusiasm, she did a great job taking care of all my reservations issues that the Beaumont TX, Lawrence drive UHaul screwed up. I even pointed to the vehicle that was going to be on the transporter and gave him all the accurate vehicle info and come to find out that my truck was to heavy and long to fit. Even though beaumont caused me to miss 3 days of work at my new job, I Believe that Lumberton tx actions to help me with that issue kept me from loosing more then 3 days of work. I was even refunded for the transporter before i made it to my destination. P.S. that ghost pepper smoked slim jim was the best i ever had!

Angelo J. 
Rating:
2.0

We cleaned the truck out and even sprayed it off at the car wash. Not sure Why they charged $30.00 to clean it. Which overdrafted my account! I was unaware of any charge for dropping it off after hours. I was expecting a charge of less than $5.00 and was hit with a $58.00 charge. A courtesy call would have been nice!

KAREN PERINO R. 
Rating:
5.0

Customer did not leave a comment.

ERIK P. 
Rating:
5.0

Renee was the kindest person I have ever experienced renting any equipment. She really went the extra mile to help me out! Maybe she should be the trainer for all the existing and new employees. She was so knowledgeable on what I should've been told at renting time!

MYRA H. 
Rating:
5.0

Very good experience and helpful in returning rental

VICENTE E. 
Rating:
5.0

wow what a beautiful place nothing needs to be changed

Darrell M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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