Customer Reviews for Mississauga Box Store
(U-Haul Neighborhood Dealer)

2,941 reviews

3092 Mavis Rd   Mississauga, ON L5C1T8
(Mavis north of Dundas At the Mississauga Flea Market)

(905) 272-3860

Office Hours

  • Mon-Sun: 9 am–4 pm

Services at this Location:

Contact Us

(905) 272-3860

3092 Mavis Rd
Mississauga, ON L5C1T8
(Mavis north of Dundas At the Mississauga Flea Market)

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Charged extra for the fuel which i already did It adds extra charges on the rental fare

Raswin Raswin 
Rating:
5.0

Customer did not leave a comment.

Weilong Tang 
Rating:
5.0

Satisfied with the rental pick up cuz it is new

Elmer Gadil 
Rating:
3.0

Customer did not leave a comment.

randy motilall 
Rating:
5.0

Everything was good.Excellent service.

ron udit 
Rating:
4.0

Customer did not leave a comment.

WENLI JIA 
Rating:
4.0

The online checkout process was very confusing and not user friendly at all. I had to call the call centre to check out.

Kenneth Lobo 
Rating:
4.0

Thank you

Robert` Iarusci 
Rating:
5.0

All was amazing

Doris Amor Alvarado 
Rating:
4.0

Please provide a running board so that people like me with short legs can get into the driver's seat easier.

Federick Shepley 
Rating:
5.0

Customer did not leave a comment.

Elie El Daccache 
Rating:
5.0

Nothing.

Patrick Burke 
Rating:
5.0

Customer did not leave a comment.

Helder Cavalheiro 
Rating:
1.0

At the time when possession was give they did not put much efforts to check the gas level. It was not full. I drove for 30 km and end up in paying 13 litres of gas. The salesperson said it's your responsibility to check if the tank is full or not which is written in contract. Advertising is deceiving rental for 19.99. anyways it is what it is.

Gourav Sharma 
Rating:
3.0

Customer did not leave a comment.

Anmol Singh Sidhu 
Rating:
5.0

Very good service. Thanks

Jan Lwanvowski 
Rating:
1.0

I was incorrectly charged a fuel surcharge.

Aamer Syed Abdul Basit 
Rating:
3.0

Customer did not leave a comment.

SAYED fridoon 
Rating:
4.0

Customer did not leave a comment.

Boban Stojanovski 
Rating:
1.0

On this location the customer service is very bad there is one person and he talks very rude I went there in the moving of 27 February but I remember not going there again and I called to book the truck on 28 of February but no one answer the phone I called more than 10 time between 10 am to 11 pm

SAYED Hussaini 
Rating:
5.0

Customer did not leave a comment.

Hung Nguyen 
Rating:
3.0

The brakes on the truck were bad!! This was a risk to both me and other road users.

Kenneth Joshua 
Rating:
5.0

Customer did not leave a comment.

Gustavo Rodriguez Samartin 
Rating:
3.0

Customer service stinks. Rental agent chatted for several minutes on phone midway serving me, and I almost left their office for another haul. Also, when I dropped off truck in the north yard location as requested on renting, the other attendant receiving the truck at the end of the 3day rental said I should have dropped it off at the far side west of the yard, otherwise I will have 'to pay $20 extra"!!!! This seems a scam to bilk me of $20, so I objected!! The truck was old (>100,000miles)and should not be in a proper fleet of rentals!! Insurance addon $ and mileage charge are too high! (More than double advertised price!! Caveat emptor!

Oliver Teekah 
Rating:
1.0

Place closed at 4pm, terrible! They charged me an extra day with no grace period for arriving 2hours after closing.

Tony Tavares 
Rating:
1.0

Customer service rudeness need to improve. Vehicles should be Smoking free.

BALJEET CHEEMA 
Rating:
5.0

Customer did not leave a comment.

Jeyakumar Ponniah 
Rating:
4.0

Customer did not leave a comment.

Abayomi Oko-osi 
Rating:
5.0

The lady at the front desk was extremely helpful, professional and nice. Thank you U-Haul 3092 Mavis Road!!

COREY PENNA 
Rating:
5.0

Excellent service provided by Uhaul representative @ 3092 Mavis road

Syed Asrar Ahmed 
Rating:
3.0

The facility itself is just a kiosk, but the staff was undeniable fantastic, I didn't catch the gentleman name, but excellent customer service. Thank you!!!!

Steven Pereira 
Rating:
4.0

There were no furniture dollies at this location. He asked me to go to 2700 Royal Windsor Dr which is the biggest location in the city to try my luck. However, I did not get them there. All this happened between 9 and 10 am when store opens. Appreciate if you an increase the stock of furniture dollies in the city

Sandeep Karat 
Rating:
4.0

Customer did not leave a comment.

Afshin Gholami 
Rating:
5.0

Customer did not leave a comment.

Anu Alagh 
Rating:
3.0

The mirrors of the truck were very poorly aligned and could not be adjusted and thus made driving dangerous We ordered two furniture dollies and only when we picked up the truck found that they were not available

John Lazier 
Rating:
5.0

Customer did not leave a comment.

HEMANTH Kumar BELLAMKONDA 
Rating:
5.0

All good. Thank you

BOZHIDAR DECHEV 
Rating:
5.0

All good. Thank you

BOZHIDAR DECHEV 
Rating:
4.0

Customer did not leave a comment.

Hossam Refaei 
Rating:
4.0

Trucks need service dangerous on the road

Ian Rose 
Rating:
5.0

Customer did not leave a comment.

Kevin Lewis 
Rating:
4.0

Customer did not leave a comment.

PAVNEET AJMANI 
Rating:
3.0

A very long walk to the truck. I should highlight that the attendant that checked me in was great.

Doug Haslam 
Rating:
5.0

Make the self return process easier to do!

Patrick Burke 
Rating:
1.0

The person at this location wasn’t explain me the overall payment and little bit rude as well and charge me for 30 miles but i have done only 9 miles and still I didn’t get my refund for extra miles

Sukhdyal Singh 
Rating:
2.0

Customer did not leave a comment.

Muhammad Owais Farooq 
Rating:
5.0

Customer did not leave a comment.

Akash Kumar 
Rating:
3.0

Customer did not leave a comment.

Rosalie Moffatt 
Rating:
5.0

Side mirrors should be easily adjustable!

Emmanuel Alba 
Rating:
4.0

Customer did not leave a comment.

Gerald Hill 
Rating:
1.0

There’s no any sign that showing location of office around parking lot Put some signs around the parking lot where

Abdulhadi Uras 
Rating:
4.0

Customer did not leave a comment.

Diane Hamilton 
Rating:
3.0

Overall experience wasn’t bad however I was originally given the wrong keys, had to carry a heavy dolly which should have been placed in the vehicle as it was pre arranged. The van also had not been cleaned and someone clearly smoked in the van as there were still cigarette butts on the floor. Other than this the staff were definitely friendly and efficient with pick up and drop off.

Daniel Chaves 
Rating:
1.0

It took over 2 hours to pick up the equipment. I lost a day of my move. The garunteed truck was not ready and the second vehicle had a check engine light.

Karl andre Mascarenhas 
Rating:
1.0

The person who served me was very rude and an opportunist. I greeted him several times but he never greeted me back. The way he treated me was like I was begging for his charity. He overcharged me in many ways: I returned the truck 3 hours later and he billed me for a whole extra day. He charged me for cleaning the truck even though it was clean. This not the way I was trusted in other locations. This was abusive behaviour. I was supposed to pay around $90 instead I ended up paying $198

HAAS TRADING 
Rating:
5.0

Customer did not leave a comment.

Fayez Al-Rifaie 
Rating:
4.0

Customer did not leave a comment.

Man Lo 
Rating:
2.0

Customer did not leave a comment.

Arlaina Taylor 
Rating:
4.0

Longer operation hours

Glenn Blais 
Rating:
4.0

Customer did not leave a comment.

Pietro Sol 
Rating:
1.0

I was told night before the rental would be ready in morning.got there in morning no vehicle!had take taxi to other location on other side of Missasaga and get him to wait to show me the way back to my hotel!That kind of stress I didn’t need

robert filion 
Rating:
4.0

Customer did not leave a comment.

Gerald Hill 
Rating:
5.0

Customer did not leave a comment.

Jamila Charity 
Rating:
5.0

Customer did not leave a comment.

KAROL JAGODZINSKI 
Rating:
5.0

Customer did not leave a comment.

Piotr Kowalczyk 
Rating:
5.0

Everything is good and organized. Thanks.

hani yassin 
Rating:
3.0

Customer did not leave a comment.

Taimur Channa 
Rating:
5.0

Customer did not leave a comment.

Otto Torres 
Rating:
5.0

The gentleman working at the front store was a pleasure to transact with, great customer service.

Samir Jan 
Rating:
4.0

Customer did not leave a comment.

Pradeep GPK 
Rating:
3.0

Ensure trucks are cleaned and aired out prior to renting. My truck inside was dirty and smelled really bad like dog poop.

Nicole Tomlinson 
Rating:
5.0

Customer did not leave a comment.

Cosmo Chinappi 
Rating:
5.0

Customer did not leave a comment.

WEIGENG Feng 
Rating:
3.0

I was overcharged!!! We paid $72 plus we re fuel the car for $20!!! Just for 2 hrs. Not FAIR though

Mara Salto 
Rating:
4.0

Customer did not leave a comment.

Gerald Hill 
Rating:
5.0

Customer did not leave a comment.

Pedro De Almeida 
Rating:
1.0

They gave me the wrong type of dolly, then charged me a loss of equipment fee,saying I didn’t return it. I returned the truck as I got it,with the hand dolly(I asked for Furnitre dolly)inside, I didn’t take anything. U-Haul charged me for something they didn’t provide

Grant Keuhl 
Rating:
5.0

Customer did not leave a comment.

Ghazi Alfarawati 
Rating:
4.0

Customer did not leave a comment.

Jakub Konarski 
Rating:
5.0

Customer did not leave a comment.

LORNE MOORE 
Rating:
5.0

IT was very good 👍

Sonia Davey 
Rating:
5.0

good service.

Changdeo Sonawane 
Rating:
3.0

Customer did not leave a comment.

Luis Chavez 
Rating:
5.0

Customer did not leave a comment.

Ratnesh Gupta 
Rating:
5.0

Customer did not leave a comment.

Mai Qing Yao 
Rating:
5.0

Customer did not leave a comment.

Deon Pilgrim 
Rating:
5.0

Customer did not leave a comment.

Hugo Cardenas 
Rating:
5.0

Customer did not leave a comment.

Steven Coady 
Rating:
4.0

Customer did not leave a comment.

Kieran Wayne 
Rating:
5.0

Customer did not leave a comment.

Tim Sarmatiuk 
Rating:
1.0

The trucks don't appear to be inspected for even basic maintenance. The truck rented to me did not even make it before breaking down. It delayed my whole move and it was a complete nightmare. Uhaul is not a reliable company for such an important day.

Dena Amara 
Rating:
1.0

Customer did not leave a comment.

Anahi Zepeda Meza 
Rating:
5.0

Customer did not leave a comment.

Jun Cao 
Rating:
4.0

Customer did not leave a comment.

TONY FALCONE 
Rating:
1.0

Customer did not leave a comment.

Stalin B 
Rating:
5.0

Customer did not leave a comment.

drago frempetic 
Rating:
4.0

Customer did not leave a comment.

Fabiel Patino Quiroz 
Rating:
4.0

Customer did not leave a comment.

Zdravko Dimitrov 
Rating:
2.0

Reserved a truck for 8am mobile pick up. No keys in the truck. Location didn’t open until 9am. Had to wait for an hour for location to open. Once open, there was an instant line up of 4 people with only 1 attendant working. Lost over an hour of my time, and lost money in wages as I had to pay my workers to stand around for 1 hour because the truck wasn’t available when it said it would be on my reservation.

JESSICA URUENA 
Rating:
5.0

Individual was great.

Kaushalsingh Devda 
No reviews have been submitted for this location.

Additional Services at this Location

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