Customer Reviews for Miners Auto Sales LLC
(U-Haul Neighborhood Dealer)

296 reviews

2881 Pottsville Minersville Hwy   Minersville, PA 17954

(570) 385-1904

Office Hours

  • Mon-Thur: 9 am–6 pm
  • Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(570) 385-1904

2881 Pottsville Minersville Hwy
Minersville, PA 17954

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–6 pm
  • Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

FRANCESCA ELIZAB Christler 
Rating:
5.0

I love renting from this location. Always professional.

Adam Webber 
Rating:
5.0

Customer did not leave a comment.

Darren Diehl 
Rating:
5.0

Mike was a Godsend! He was extremely nice and friendly. He was very helpful. We couldn't have done this move without him. I would highly recommend this location and definitely Mike!

diane king 
Rating:
5.0

Customer did not leave a comment.

Donna Austerberry 
Rating:
5.0

Customer did not leave a comment.

Michael Stifford 
Rating:
3.0

Customer did not leave a comment.

Kimberly Spolski 
Rating:
4.0

Customer did not leave a comment.

Jorge Vargas 
Rating:
5.0

Customer did not leave a comment.

Joseph Connaghan 
Rating:
3.0

Very convenient to drop off at this location after hours. Very close to home, very helpful

Dennis Evangelista 
Rating:
5.0

Thank for your help

Norman Sotoarvelo 
Rating:
4.0

Customer did not leave a comment.

RONALD MERRIFIELD 
Rating:
5.0

Customer did not leave a comment.

Braulio Mejia 
Rating:
4.0

Customer did not leave a comment.

Todd Perdue 
Rating:
5.0

Customer did not leave a comment.

John Lang 
Rating:
5.0

Trailer was clean and in good shape however the tires were bald. Notified uhaul location personnel of the issue.

Bill Marinelli 
Rating:
3.0

Make the app more user friendly. I checked the truck back in when I returned it but by a few hours later it was saying that I had not returned the truck yet even though I did 12 hours early.

Christina Linder 
Rating:
5.0

Customer did not leave a comment.

thomas shaffer 
Rating:
5.0

Customer did not leave a comment.

Mary Balles 
Rating:
5.0

Customer did not leave a comment.

JAMIE DROBNICK 
Rating:
5.0

Customer did not leave a comment.

Gina Thompson 
Rating:
5.0

Customer did not leave a comment.

Stacey Hozella 
Rating:
5.0

Customer did not leave a comment.

Suzanne Zienkiewicz 
Rating:
5.0

Customer did not leave a comment.

Dexter Degrassi 
Rating:
5.0

Customer did not leave a comment.

Wesley Carl 
Rating:
1.0

We were mitre than disappointed with uhalls Communication with us, it was unacceptable. We originally were to pickup 15’ truck in Minersville Pa. The day before our pick up date, we decided to confirm. We were told there was no truck available, kee in mind, we reserved our truck Sept 2. Never expected this. We were then told to go to Shillington, Pa to pick up a truck. First of all Shillington is out of our way, and secondly, they had NO TRUCK for us. We ere told to then go to original location in Minersville Pa. , to be disappointed again when we were givin a 20’ truck. Please understand, we are traveling from Williamstown NJ to our destination 3 hours away. Why did this happen? It certainly wasn’t the fault of the local rental people, but on YOUR END. This let a very sour taste for UHAUL and your operation. I want an explanation and expect a phone call. The rental was in my husbands name, Kevin Larson, the credit card is in my name. Donna M Flanigan 5706917980

Kevin Larson 
Rating:
5.0

When done he could have made it clearer I was done. He just jumped into the truck and drive away.

Christina Pesce 
Rating:
5.0

Customer did not leave a comment.

Desiree Wyland 
Rating:
3.0

Make sure the trailer is the right size for the vehicle is being trailered.

CURTIS MILLER 
Rating:
5.0

Customer did not leave a comment.

Marci Rajkowski 
Rating:
2.0

I gave the site 24 hour notice that I would pick up the next day. Instead of preparing the vehicle they gave me a vehicle that was really low in tire pressure (53 psi when it should be 80) and no wiper fluid. they didnt even have a compressor to pump up tire. I pumped up tore to 80 and the truck sat overnight after loading it. next morning i check tire and it was 69psi. Did not appreciate getting a vehicle that clearly had an issue with a slow leak and nothing was done about it ahead of time.

Thomas Faust 
Rating:
5.0

Dropped off on a day they were closed. Nothing to do with the location but..The online return system is a mess. No where was there the option to download pictures of the truck. I took pictures and stuffed the key in the slot (which was an effort because of the key ring). An hour later I go back on the site and the option to download pictures was there. So i did so. However, there was an additional task that was not on the page previously which was to drop off the rental agreement. The page had previously said to keep it for you records. So i drove back to the location to put the agreement in the slot. VERY CONFUSING.

Sean Wilson 
Rating:
4.0

I went on the U-Haul app and reserved a trailer for $34 and when I got there my reservation was a motorcycle trailer which usually costs $14.50 a day. You ripped me off in my opinion.

Gregory Reser 
Rating:
5.0

Customer did not leave a comment.

Sean Spotts 
Rating:
5.0

Customer did not leave a comment.

Robert Weller 
Rating:
4.0

Our dolly was wrong size and had no straps to secure furniture it was used for, seems we were given one smaller due to unavailability of the correct sized one I reserved wc made it a difficult situation moving several tall and heavy items that itwas needed for.

Dillon Richter 
Rating:
5.0

Great group of guys over at Miners! Very helpful and knowledgeable!

KAITLYN THOMPSON 
Rating:
5.0

Easy, friendly and quick service

David Polny 
Rating:
5.0

Customer did not leave a comment.

Dominic Chickilly 
Rating:
5.0

Customer did not leave a comment.

KATHERINE SLANE 
Rating:
5.0

Customer did not leave a comment.

PAULA MUSCARA 
Rating:
5.0

Customer did not leave a comment.

LUCILENNY SUAREZ-OTANEZ 
Rating:
5.0

Quick and easy, drop off. Great service !!!

Patrick Miller 
Rating:
5.0

I was a little upset because when I got in the truck it had a bad odor, and nothing was wiped. So I had to wipe and disinfected the truck. Other wise the service was fast, and I did not have to wait, and the gentlemen that helped me, was very nice and all the paper work was done fast Good Service.

Jacqueline Magda 
Rating:
1.0

The owner arrived 10 minutes late, and had a personal conflict with the first customer of the day. He also made a personal phone call in the middle of helping me.

William Lennox 
Rating:
5.0

Great place to pick up/ drop off.

Michael Andrews 
Rating:
3.0

This is where truck was dropped off at the end of the move and it was late and they were closed so not much to say here one way or the other

DILLON RICHTER 
Rating:
5.0

Customer did not leave a comment.

George Omlor 
Rating:
5.0

N/A

Tishea Ulrich 
Rating:
5.0

The nice young gentleman who was in charge of the uhaul rentals was very nice.

Chelsea Burlett 
Rating:
5.0

Customer did not leave a comment.

Gary Hughes 
Rating:
5.0

Customer did not leave a comment.

Leonard Neifert 
Rating:
4.0

Customer did not leave a comment.

David Weaver 
Rating:
5.0

Customer did not leave a comment.

Tiffany Galluppi 
Rating:
4.0

Customer did not leave a comment.

YOLANDA ORTIZ 
Rating:
5.0

Customer did not leave a comment.

John Curtis 
Rating:
5.0

Customer did not leave a comment.

James Larkin 
Rating:
5.0

Customer did not leave a comment.

mariano mendez 
Rating:
5.0

Customer did not leave a comment.

Rashaw Leary 
Rating:
5.0

Best service I ever have in a u-haul location

Werlyn Santana-Mejia 
Rating:
4.0

Customer did not leave a comment.

DAMIAN SHOOP 
Rating:
5.0

A+++ Service

Stanley Roskosky 
Rating:
5.0

It was the best location and the service was the best.

Jacqueline Anderson 
Rating:
3.0

The office was closed due to carona virus. Dropped off without a problem.

John Cummins 
Rating:
5.0

Customer did not leave a comment.

Robert Schilling 
Rating:
5.0

Customer did not leave a comment.

Doris Jacoby 
Rating:
4.0

Customer did not leave a comment.

John Czarick 
Rating:
4.0

Customer did not leave a comment.

John Czarick 
Rating:
5.0

Customer did not leave a comment.

Angela Hedemann 
Rating:
4.0

Customer did not leave a comment.

John Czarick 
Rating:
4.0

Customer did not leave a comment.

John Czarick 
Rating:
5.0

Continue great service!

John Czarick 
Rating:
5.0

Customer did not leave a comment.

Paul Matolyak 
Rating:
5.0

Everything was great. All went well.

Michael Washko 
Rating:
4.0

Pick up was fine

John Kraft 
Rating:
4.0

Customer did not leave a comment.

Jackie Hanzok 
Rating:
3.0

The location was fine and the salesperson was nice. The truck was old and made a lot of noises but did the job.

Nicholas Frankenstein 
Rating:
1.0

I dropped off at night. It was very dark and very crowded and difficult to find a place to park the trailer.

Laura Merritt 
Rating:
5.0

Customer did not leave a comment.

Sandra Fidler 
Rating:
5.0

Customer did not leave a comment.

TOMMI WILLIAMS 
Rating:
1.0

I questioned mileage allotted because initially not what I was told. I told the man that and it wouldn’t be enough. He said he was going off what he’s told on the computer and told me to relax. This angered me. He told me I had to go to the gas station it was on empty. 4 miles to empty. I just made the gas station. The truck sputtered in. A quarter tank would’ve been expected. U haul made good by refunding money but at the time it was a huge inconvenience time wise for me.

Jaime Hodgson 
Rating:
5.0

Customer did not leave a comment.

Bret Maley 
Rating:
1.0

I don't like your service at all

Iyad Kanafani 
Rating:
5.0

Customer did not leave a comment.

JASON RYAN 
Rating:
5.0

Equipment was well maintained. Everything worked as it should. Miners Auto Sales has a perfect location for dropping off and picking up.

Michael Andrews 
Rating:
5.0

Customer did not leave a comment.

Boris Babak 
Rating:
5.0

Customer did not leave a comment.

george quigg 
Rating:
4.0

Customer did not leave a comment.

Robert Schultz 
Rating:
4.0

People were friendly and I was quickly taken care of.

John Towey 
Rating:
5.0

Customer did not leave a comment.

HARRY CONFAIR 
Rating:
5.0

Customer did not leave a comment.

Shannon Wright 
Rating:
5.0

The location was great but the first trailer did not have working brake lights. Mike ran to Hamburg, to another business, on his own time, to pick up another trailer for me. That trailer also did not have working brake lights. The uhaul representative on the telephone was no help, as well as one of Mike’s managers. I would absolutely do business with Miners Auto again but never ever U-Haul because of their unprofessionalism and unwillingness to help.

Courtney Zimmerman 
Rating:
2.0

Uhaul itself the company we had issues with. Very u professional and not customer friendly service. We have been frequent customers.

Kyle Rivera 
Rating:
1.0

The key was not in the drop box. I got there at 7am for the 24 hour pickup. Didn’t leave until 7:45 when the owner of the business showed up to unlock the actual building and get my key. Terrible experience. Also they did not have my furniture pads, which I paid for. Will be calling for a refund. Total joke.

Shane Frank 
Rating:
4.0

NA

John Kilmurray 
Rating:
3.0

Easy to get to and find, however when I arrived to pick up the truck I saved I was greeted only to find my reservation was cancelled!!!! I spent 90 minutes on the phone with haul in the pouring down rain trying to get the reservation straightened out. This put me behind with getting the truck loaded and everything. I never got a break or anything for the hassle of getting the truck, no discount, free miles or anything after somebody screwed up! I disputed the charges only to have them “take” the money from my account for the full amount! Horrible the girl from haul got me set back up and reservation back on, but as I said- 90 minutes later... I thought they would’ve given me at minimum a discount or a day free or something for my trouble and hassle! I don’t think I will use I haul again :(

BRIAN FERREBEE 
Rating:
5.0

Customer did not leave a comment.

GINGER GARRITY 
Rating:
4.0

Customer did not leave a comment.

Jeremiah Madison 
Rating:
3.0

Customer did not leave a comment.

Christopher Robbins 
Rating:
5.0

Customer did not leave a comment.

Arthurjoseph Rivard 
No reviews have been submitted for this location.

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