Customer Reviews for Mikes Wrecker Service
(U-Haul Neighborhood Dealer)

237 reviews

12750 Hwy 6   Eastland, TX 76448

(254) 653-2933

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/28/2024: 8:00 am - 3:30 pm
  • 3/29/2024: 8:00 am - 4:00 pm
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/2/2024: 8:00 am - 4:30 pm
  • 4/3/2024: 8:00 am - 2:00 pm
  • 4/4/2024: 8:00 am - 2:00 pm
  • 4/5/2024: 8:00 am - 4:00 pm
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(254) 653-2933

12750 Hwy 6
Eastland, TX 76448

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/28/2024: 8:00 am - 3:30 pm
  • 3/29/2024: 8:00 am - 4:00 pm
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/2/2024: 8:00 am - 4:30 pm
  • 4/3/2024: 8:00 am - 2:00 pm
  • 4/4/2024: 8:00 am - 2:00 pm
  • 4/5/2024: 8:00 am - 4:00 pm
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Chad was very friendly and easy to work with. The trailer pulled true and smooth. I barely knew I was towing a car!!

Bob Wrobel 
Rating:
5.0

We were checked in very quickly. The gentleman was very friendly. We will definately rent from this location again!

CHARLTON ROBERTS 
Rating:
3.0

Customer did not leave a comment.

Ann Miller 
Rating:
5.0

They were closed when I dropped off the trailer

Gary Harrington 
Rating:
5.0

I had excellent experience with this company, both times I used this location. They were helpful and patient.

nancy harkness 
Rating:
5.0

Well I would probably say the photo taking of the drivers license because twice it was showing an error

Carmen Cendejas 
Rating:
5.0

Customer did not leave a comment.

Zoren Bosman 
Rating:
1.0

Well when I booked a trailer!!! That was available and then go out of my way and rush to get there, to find it’s not there!!! That pisses me off to high hell. And I was not told or notified. And no other one were available anywhere. It will take a lot for me to use or suggest you to anyone.

Zoren Bosman 
Rating:
5.0

Customer did not leave a comment.

John Spurlock 
Rating:
5.0

The location where iplcked up the uhaul, was a pleasant experience, all locations need to learn have the skills , customer service ,this location checks all the boxes . Great service.

Patricia Marquess 
Rating:
5.0

Customer did not leave a comment.

Anthony Lamb 
Rating:
5.0

Walked right in and was greeted kindly!

Kylie Nieto 
Rating:
1.0

I dropped the trailer off separately 2 days before due in the pouring rain, parking it right alongside another against the side of the building. The next day (Sunday) after unloading the Uhaul, I dropped off the truck and the trailer had been moved diagonally across the front of the building. I don't know why or who moved it but we parked the uhaul in front of the trailer, there was still space to get behind the uhaul as well. I recieved a call from this business the next morning (Monday/due date) and immediately was being yelled at by a grown man for the location of the equipment. I tried talking to him and explaining I did not leave the trailer there it had been moved, and he proceeded to yell at me over the phone saying it was my fault and I "blocked his damn driveway". Grumpy old man and poor customer service, he didn't even need to confirm any information, the uhaul was left with half a tank (recieved it with 1/4), uhaul was clean and both could easily be moved wherever he preferred them to be. He just called to yell for no reason. I simply hung up on him since he couldn't speak to me like a normal person and never heard back.

Jaime Hale 
Rating:
5.0

Customer did not leave a comment.

Sam Pfeifer 
Rating:
4.0

Customer did not leave a comment.

George StGeorge 
Rating:
4.0

Customer did not leave a comment.

amy georgia 
Rating:
5.0

Customer did not leave a comment.

James Grimes 
Rating:
5.0

Customer did not leave a comment.

Toni Boling 
Rating:
5.0

Customer did not leave a comment.

Gary Meyer 
Rating:
5.0

Customer did not leave a comment.

Darrel Phillips 
Rating:
5.0

Customer did not leave a comment.

John Benavides 
Rating:
5.0

Customer did not leave a comment.

Charles Llewellyn 
Rating:
5.0

Customer did not leave a comment.

Jeanette Wristen 
Rating:
5.0

Customer did not leave a comment.

Jo Ann Neel 
Rating:
3.0

Customer did not leave a comment.

CLAY GEORGE 
Rating:
3.0

Customer did not leave a comment.

Joel Rodriguez 
Rating:
4.0

Customer did not leave a comment.

James Clibbens 
Rating:
5.0

Customer did not leave a comment.

Keith Basinger 
Rating:
4.0

We tried to return the uhaul and leave the keys in the drop box and check out on the uhaul website since the business was closed on the weekend- the uhaul website was horrible - you could not check in on line - the call wait time was 40 minutes- the online chat wait was 15 min -after which no one ever came on to live chat-it was very frustrating and VERY inconvenient to return the truck. Both the pick up and drop off location businesses were great but uhaul really needs to work on their website-that was the only complaint about the whole experience

KIMBERLY STEPHENSON 
Rating:
4.0

The appliance dolly didn't work properly. It would not stay locked down.

Mark Fine 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Blessing 
Rating:
3.0

Fix your return app - it's hideous. Took an hour of my Sunday.

MARK DANIEL 
Rating:
3.0

Not open on the weekends and site was very cluttered. No designated location to park vehicle.

Arthur Leichner 
Rating:
5.0

Nothing, keep up the good work and service!!!

Tommy Van 
Rating:
5.0

Customer did not leave a comment.

Holly Lopez 
Rating:
3.0

Returned truck after hours. They were closed.

Deborah Sessions 
Rating:
5.0

Truck was ready when I got there. The preregistration had me on the road in minutes. The employees at Mike's are extremely nice and helpful.

Brenda Allen 
Rating:
5.0

Customer did not leave a comment.

TORI HUGHES 
Rating:
1.0

The owner was a total jerk. Closed on Sunday. I had called Friday asking how to make the trailer return. Was told to park anywhere. The location a disorganized mess and I parked the trailer where no vehicles were blocked. I went there first thing this morning (Monday) to make sure they checked me in. The owner was in a high decibel dither telling people in front of me he wished "U-Haul would all go away - too many trucks and trailers here, too much bother, etc". A total jerk. He pointed at another chap at the desk when I said I would not leave until the return of the trailer and pads I had rented were acknowledged, which the other guy did. Appears even tho one person owns the property there is some kind of sub agreement with U-Haul to be there. THIS FRANCHISE IS NO GREAT ASSET OF U-HAUL !

Ronnie Holliday 
Rating:
5.0

Customer did not leave a comment.

Dawn Standley 
Rating:
5.0

Customer did not leave a comment.

Richard Shull 
Rating:
5.0

Customer did not leave a comment.

Sabra Schneider 
Rating:
5.0

Customer did not leave a comment.

Sabra Schneider 
Rating:
5.0

Customer did not leave a comment.

SABRA SCHNEIDER 
Rating:
5.0

I have rented trailers several times from this location and have been treated well each time.

Johnny Sprott 
Rating:
3.0

Customer did not leave a comment.

EUTANA EVANS 
Rating:
5.0

Customer did not leave a comment.

Darcy Rohrbach 
Rating:
5.0

Customer did not leave a comment.

Colton Phelps 
Rating:
5.0

Customer did not leave a comment.

Roy Kincheloe 
Rating:
5.0

Easy process, staff well mannered.

Carl Bass 
Rating:
5.0

Customer did not leave a comment.

Linda Beavers 
Rating:
5.0

nothing it was great

Mason Anderson 
Rating:
5.0

Customer did not leave a comment.

adrian pena 
Rating:
5.0

Customer did not leave a comment.

Doran Gamache 
Rating:
4.0

Friendly and efficient.

Harlos Guyton 
Rating:
5.0

Customer did not leave a comment.

Jonathan Watkins 
Rating:
5.0

Customer did not leave a comment.

Sara Edwards 
Rating:
5.0

Customer did not leave a comment.

Natasha Kline 
Rating:
5.0

Customer did not leave a comment.

Tom Edwards 
Rating:
4.0

Just did not know where to park exactly

Dalton Rodriguez 
Rating:
5.0

Very good guys and very helpful!

Cecilio Lopez Jr 
Rating:
5.0

Customer did not leave a comment.

David Edwards 
Rating:
5.0

Customer did not leave a comment.

Ruth Pena 
Rating:
1.0

too numerous to mention

Frederick Witzell 
Rating:
5.0

Customer did not leave a comment.

BOBBY TUCKER 
Rating:
5.0

Well done. Vehicle was ready and check in was a breeze. Good job.

Ronald Duncan 
Rating:
5.0

Customer did not leave a comment.

Cynthia Cooper 
Rating:
5.0

Customer did not leave a comment.

Cynthia Cooper 
Rating:
5.0

Chad was excellent to do business with.

Johnny Sprott 
Rating:
3.0

Customer did not leave a comment.

John Bailey 
Rating:
5.0

Nothing at this time. This is my second rental from Mike’s and both times have been excellent. Both your on line and point of sales procedures are well organized..

Johnny Sprott 
Rating:
5.0

Customer did not leave a comment.

Gary Drake 
Rating:
5.0

Customer did not leave a comment.

Kabal Singh 
Rating:
5.0

Customer did not leave a comment.

Charlotte Snider 
Rating:
5.0

Customer did not leave a comment.

William Johnson 
Rating:
5.0

Our truck had a cable for the back door of the truck broken off.The broken cable was put in the front of the truck by cupholders.It would've been nice to have it repaired.All this done by Mike's Wrecker service.We picked up the teuck that way.

Lisa Thomason 
Rating:
5.0

Customer did not leave a comment.

Michael Hayworth 
Rating:
1.0

Put trackers on your equipment. I parked the truck and trailer Saturday night at approximately 2030 hours and was charged $66 Monday morning when it finally opened and checked in equipment for Sunday.

Bradford Phelps 
Rating:
3.0

Customer did not leave a comment.

Lisa Thomason 
Rating:
5.0

Customer did not leave a comment.

Jody Alexander 
Rating:
5.0

Very friendly & did all the hook up for me.

Rebekah Smith 
Rating:
5.0

Customer did not leave a comment.

Tynes Schroller 
Rating:
5.0

Customer did not leave a comment.

craig Lund 
Rating:
5.0

Customer did not leave a comment.

Jim Williamson 
Rating:
5.0

Customer did not leave a comment.

Tynes Schroller 
Rating:
3.0

Customer did not leave a comment.

Michael Parten 
Rating:
5.0

Customer did not leave a comment.

craig Lund 
Rating:
5.0

Customer did not leave a comment.

Kaleb Sharpe 
Rating:
5.0

Customer did not leave a comment.

Craig Lund 
Rating:
5.0

Customer did not leave a comment.

Kailey Hill 
Rating:
5.0

Mikes U-Haul in Eastland Texas was awesome to deal with. Very nice people and very accommodating.

hank smith 
Rating:
5.0

They were very good an refunded my deposit

thomas markham 
Rating:
2.0

Poorly organized, no paperwork at return. Contact made on line, location unable to pull up.

Gregory Grymko 
Rating:
3.0

Was a drop off location, placed key in mailbox. No interaction with a person

Benny Halford 
Rating:
5.0

Customer did not leave a comment.

BRAD WHITTLESEY 
Rating:
5.0

Customer did not leave a comment.

shalee sharpe 
Rating:
4.0

Customer did not leave a comment.

stacy carnley 
Rating:
4.0

Great staff. Made the opportunity very easy and supportive.

Richard Ruth 
Rating:
5.0

No suggestions was an exceptional experience thank you

Paul Smith 
Rating:
3.0

Someone who’s experience inspection all equipment

Jessie Woods 
No reviews have been submitted for this location.

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