Customer Reviews for Midstate Auto Rental & Leasing
(U-Haul Neighborhood Dealer)

473 reviews

620 W Kings Hwy   Paragould, AR 72450

(870) 239-4939

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(870) 239-4939

620 W Kings Hwy
Paragould, AR 72450

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

The link on my order gave me directions to EAST Kings Hwy, not West. The unmanned site was a problem due to the app-- we kept having to start over. We finally called the help line and didn't let the person hang up until we had keys in hand. Why would you need to call a contact and slow down the process?? It took us nearly 45 minutes to do what should have taken 10 minutes!

Bette jane schafre 
Rating:
5.0

everything else was fantastic

Carolyn Holliman 
Rating:
5.0

Customer did not leave a comment.

Carla Mitchell 
Rating:
5.0

Everything was flawless from check in to return. Would use again.

Jacob Lung 
Rating:
5.0

Customer did not leave a comment.

JAMES GOLDEN 
Rating:
5.0

Mr. Rick was the best to work with - he definitely went above and beyond to help us.

Terry Wyatt 
Rating:
5.0

Customer did not leave a comment.

Taylor Brown 
Rating:
5.0

Very nice people to deal with. Quick and easy service.

Jeff Brasher 
Rating:
5.0

Customer did not leave a comment.

Neal Adams 
Rating:
5.0

Very helpful, friendly and courteous. Have used them 3 times and will rent again soon.

David Carter 
Rating:
5.0

Good people nice trucks!

Lloyd Dunn 
Rating:
4.0

Customer did not leave a comment.

Patricia Medlock 
Rating:
5.0

No issues.

Kerry Newcomb 
Rating:
3.0

Closed when dropped off

richard mann 
Rating:
5.0

Customer did not leave a comment.

Keith White 
Rating:
5.0

Customer did not leave a comment.

Erik Williams 
Rating:
5.0

Excellent customer service! Very fast in/out. Would highly recommend, I hope to do business with them again.

Jeff Chastain 
Rating:
5.0

Customer did not leave a comment.

Angela Linder 
Rating:
5.0

This place has large drop lot with easy access

DUKE HUTCHERSON 
Rating:
5.0

Customer did not leave a comment.

Arvid Linder 
Rating:
5.0

Customer did not leave a comment.

CAROLYN LOGGAINS 
Rating:
5.0

Customer did not leave a comment.

Mark Piatt 
Rating:
5.0

Service was awesome!!!

Chris Langley 
Rating:
3.0

Customer did not leave a comment.

Martin Mitchell 
Rating:
4.0

Customer did not leave a comment.

Gregory Simmons 
Rating:
5.0

Customer did not leave a comment.

Philip Fradenburg 
Rating:
5.0

Customer did not leave a comment.

Rondal Mitchell 
Rating:
3.0

Customer did not leave a comment.

jeffrey waisath 
Rating:
5.0

They made it very easy and friendly to pick the trailer up pay for it and knowledgeable

darlene nunnery 
Rating:
5.0

10/10 hands down the best people so friendly and helpful!

Jordan Williams 
Rating:
3.0

We had to call the main office and get help for a closer drop off location. She was extremely nice and helpful. It was after hours too and she was excellent.

JAMES FOSTER 
Rating:
3.0

I am not able to answer the info up above as I did not return the uhaul it was my son in law that did. But they did not give me any complaints.

tami strand 
Rating:
5.0

Customer did not leave a comment.

Anthony Hensley 
Rating:
4.0

Customer did not leave a comment.

Ramiro Gurdian 
Rating:
5.0

Customer did not leave a comment.

Michael Goldinger 
Rating:
5.0

Customer did not leave a comment.

Bill Muse 
Rating:
5.0

They we’re fast and courteous very professional

Jimmy McLemore 
Rating:
5.0

I am satisfied overall. Thanks for the trailer.

Anthony Stuht 
Rating:
5.0

Customer did not leave a comment.

Denell Steele 
Rating:
5.0

Customer did not leave a comment.

Patti Neal 
Rating:
4.0

Customer did not leave a comment.

Kevin Pedersen 
Rating:
5.0

It's all good.

James Ward 
Rating:
4.0

Pave the parking lot.

Ben White 
Rating:
5.0

Customer did not leave a comment.

Danny McFarlin 
Rating:
5.0

Customer did not leave a comment.

Mark Piatt 
Rating:
5.0

Excellent customer service

Kelly Jordan 
Rating:
5.0

Customer did not leave a comment.

FREDDIE NEWMAN 
Rating:
5.0

Excellent service and very helpful. Five star organization for sure.

Michael Harris 
Rating:
5.0

No issues with the locations. My issue is with your website. I couldn't get it to go to the 2nd page, it kept skipping to the last page. So I don't know if the truck shows that it has been returned.

Deanna Yarbrough 
Rating:
5.0

I couldn't finish moving because of the rain, I called up the location and they helped me out with an extension with no problem! Thank you!

Jerry Howard 
Rating:
3.0

I didn't really get to meet the Personnel because I dropped it off on a Sunday. But the place looked nice and clean from the outside

John Hipps 
Rating:
3.0

Customer did not leave a comment.

Melissa Wheeler 
Rating:
5.0

Customer did not leave a comment.

Ralph Boblitt 
Rating:
5.0

Customer did not leave a comment.

Jonathan Huckabee 
Rating:
5.0

n/a

Michael Losing 
Rating:
4.0

Customer did not leave a comment.

Kevin Livingston 
Rating:
5.0

The truck smelled like pot when I got it other then that it was fantastic

Sierra Wilmoth 
Rating:
5.0

Customer did not leave a comment.

Joshua Aust 
Rating:
5.0

Very accommodating for return and helpful/ friendly.

KENNETH RAYMOND- RETTIG 
Rating:
5.0

Customer did not leave a comment.

Lisa Haller 
Rating:
5.0

Customer did not leave a comment.

james modzelewski 
Rating:
5.0

The weather was cold, high winds and icy. The trailer hitch would not work and the gentleman that was there toughed out the elements and got the hitch to work, hooked it up and sent us on our way. He was a trooper. Great job!

Donnie Lowe 
Rating:
5.0

Customer did not leave a comment.

Martice Jones 
Rating:
4.0

After hiurs

Robert Wade 
Rating:
5.0

Explained everything very well. Professional. Great experience.

Vance Fennell 
Rating:
5.0

Customer did not leave a comment.

Mark Piatt 
Rating:
5.0

Customer did not leave a comment.

Max Garnett 
Rating:
1.0

Customer did not leave a comment.

Lanina Pugh 
Rating:
5.0

This is a wonderful dealership and everyone was very friendly and helpful! I highly recommend this for all your UHaul needs!

Rick Emery 
Rating:
4.0

Customer did not leave a comment.

blake Nugent 
Rating:
5.0

I had a great experience. Staff friendly and helpful.

Ricky Dickinson 
Rating:
5.0

Some bare wires on trailer lights shorting out blinking at night time

JOHN BRENNAN 
Rating:
4.0

All Was Delightful!!!

Victoria Boyd 
Rating:
5.0

Customer did not leave a comment.

Melissa Barrow 
Rating:
5.0

Customer did not leave a comment.

Michael Allen 
Rating:
2.0

Clean and sanitize the inside cab. The trucks inside bed was very dirty with grim built up. The inside windshield covered with this film? and outside of the truck's windshield was covered with bugs except for where the wiper was used. Stirring wheel mechanism has too much excess while turning the wheel.

Boyd Cardwell 
Rating:
5.0

Customer did not leave a comment.

JOHN DAMRON 
Rating:
5.0

Customer did not leave a comment.

Ginny Hampton 
Rating:
5.0

Friendly and helpful - great service.

Mark Piatt 
Rating:
5.0

great service thanks.

James Reeves 
Rating:
5.0

Customer did not leave a comment.

Matthew Rutherford 
Rating:
4.0

Customer did not leave a comment.

LINDA BULKLEY 
Rating:
2.0

He wouldn’t make sure my car fit on the trailer

Brionna Wright 
Rating:
5.0

Everyone was very friendly! The process was fast & easy.

Christian Wagner 
Rating:
5.0

Customer did not leave a comment.

Chris King 
Rating:
5.0

The windshield needed a cleaning. Otherwise all went well.

Rockey Starnes 
Rating:
5.0

Customer did not leave a comment.

Philip Fradenburg 
Rating:
5.0

Customer did not leave a comment.

Lane Andrews 
Rating:
5.0

Great store, was fast and friendly!

Vicki Oladoyin 
Rating:
5.0

Can t think of anything- they did a great job. Knowledgeable, efficient, helpful, and easy to work with, plus very friendly.

Glenn Hemingway 
Rating:
5.0

Location was very helpful. Corporate is horrible. Changed reservation an expected me to drive 2 hours each way to pick up my equipment

Deborah Stegman 
Rating:
5.0

Nothing

Terry Blackburn 
Rating:
5.0

Customer did not leave a comment.

Bradley Massey 
Rating:
5.0

Customer did not leave a comment.

Anna Oswalt 
Rating:
3.0

Customer did not leave a comment.

Mike Hammond 
Rating:
5.0

Customer did not leave a comment.

HAZEL REMAGEN 
Rating:
5.0

Customer did not leave a comment.

Steve Brewer 
Rating:
5.0

Customer did not leave a comment.

Dustin Bullard 
Rating:
5.0

Customer did not leave a comment.

Brandy Riggs 
Rating:
5.0

Customer did not leave a comment.

Todd Conner 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top